<?php

declare(strict_types=1);

namespace Modules\Helpdesk\Models;

use Illuminate\Database\Eloquent\Model;
use Illuminate\Database\Eloquent\Relations\BelongsTo;

final class SlaPolicy extends Model
{
    protected $table = 'helpdesk_sla_policies';
    protected $fillable = ['company_id','priority_id','category_id','name','slug','first_response_minutes','resolution_minutes','business_hours_only','is_default','is_active'];
    protected $casts = ['company_id'=>'integer','priority_id'=>'integer','category_id'=>'integer','first_response_minutes'=>'integer','resolution_minutes'=>'integer','business_hours_only'=>'boolean','is_default'=>'boolean','is_active'=>'boolean'];
    public function priority(): BelongsTo { return $this->belongsTo(Priority::class, 'priority_id'); }
    public function category(): BelongsTo { return $this->belongsTo(Category::class, 'category_id'); }
}