@php
    $helpdeskAttachmentAccept = collect(config('helpdesk.allowed_extensions', config('helpdesk.allowed_mimes', [])))
        ->filter(fn ($extension) => is_string($extension) && trim($extension) !== '')
        ->map(fn ($extension) => '.' . strtolower(ltrim(trim($extension), '.')))
        ->unique()
        ->implode(',');
@endphp
<div class="hd-helpdesk-surface space-y-6" dusk="helpdesk-ticket-create">
    @vite(['resources/css/app.css', 'resources/js/app.js'])
    @include('helpdesk::partials.page-header', [
        'eyebrow' => 'Helpdesk',
        'title' => 'Create ticket',
        'subtitle' =>
            'Raise a new support request with priority, product/service, project, category, team and full details.',
    ])

    <form
        wire:submit.prevent="save"
        x-data="{ helpdeskAttachmentsUploading: false }"
        x-on:livewire-upload-start="helpdeskAttachmentsUploading = true"
        x-on:livewire-upload-finish="helpdeskAttachmentsUploading = false"
        x-on:livewire-upload-error="helpdeskAttachmentsUploading = false"
        x-on:livewire-upload-cancel="helpdeskAttachmentsUploading = false"
        x-on:submit.capture="
            if (helpdeskAttachmentsUploading) {
                $event.preventDefault();
                return;
            }

            $dispatch('helpdesk-editor-sync', { model: 'body' });
        "
        enctype="multipart/form-data"
        class="helpdesk-ticket-form space-y-6"
    >
        <div class="overflow-hidden rounded-2xl border border-zinc-700 bg-zinc-900 shadow-sm">
            <div class="border-b border-zinc-700 bg-zinc-800/80 px-6 py-4">
                <h2 class="text-lg font-semibold text-zinc-100">Ticket details</h2>
                <p class="mt-1 text-sm text-zinc-400">
                    Mandatory fields are marked with <span class="helpdesk-required-star">*</span>.
                    Use the searchable lists to keep the ticket correctly routed.
                </p>
            </div>

            <div class="grid gap-5 p-6 lg:grid-cols-3 xl:grid-cols-6">
                <div class="lg:col-span-3 xl:col-span-6">
                    <label class="block text-sm font-semibold text-zinc-200" for="subject">
                        Subject <span class="helpdesk-required-star">*</span>
                    </label>

                    <input id="subject" type="text" spellcheck="true" lang="en-GB" maxlength="180" wire:model.defer="subject"
                        class="mt-2 block h-14 w-full max-w-4xl rounded-xl border border-zinc-700 bg-zinc-950 px-4 text-base font-medium text-zinc-100 shadow-sm outline-none transition-colors duration-150 placeholder:text-zinc-500 focus:border-blue-500 focus:bg-zinc-950 focus:ring-2 focus:ring-blue-500/40"
                        data-dusk="ticket-subject" dusk="ticket-subject" autocomplete="off" />

                    @error('subject')
                        <p class="mt-2 text-sm text-red-500">{{ $message }}</p>
                    @enderror
                </div>

                @if ($companies->isNotEmpty())
                    <div class="xl:col-span-2">
                        <label class="block text-sm font-semibold text-zinc-200" for="company_id">
                            Company <span class="helpdesk-required-star">*</span>
                        </label>

                        <div class="mt-2" wire:ignore>
                            <select id="company_id" dusk="ticket-company" data-helpdesk-select2
                                data-placeholder="Select option" data-wire-model="company_id"
                                class="block w-full rounded-xl border-zinc-700 bg-zinc-950 text-zinc-100 shadow-sm focus:border-blue-500 focus:ring-blue-500">
                                <option value="">Select company</option>
                                @foreach ($companies as $company)
                                    <option value="{{ $company->id }}" @selected((string) $company_id === (string) $company->id)>
                                        {{ $company->name }}</option>
                                @endforeach
                            </select>
                        </div>

                        @error('company_id')
                            <p class="mt-2 text-sm text-red-500">{{ $message }}</p>
                        @enderror
                    </div>
                @endif

                <div class="xl:col-span-2">
                    <label class="block text-sm font-semibold text-zinc-200" for="board_id">
                        Board <span class="helpdesk-required-star">*</span>
                    </label>

                    <div class="mt-2" wire:ignore>
                        <select id="board_id" data-helpdesk-select2 data-placeholder="Select option"
                            data-wire-model="board_id"
                            class="block w-full rounded-xl border-zinc-700 bg-zinc-950 text-zinc-100 shadow-sm focus:border-blue-500 focus:ring-blue-500"
                            data-dusk="ticket-board" dusk="ticket-board">
                            <option value="">No board</option>
                            @foreach ($boards as $board)
                                <option value="{{ $board->id }}" @selected((int) $board_id === (int) $board->id)>
                                    {{ $board->name }}{{ $board->owner ? ' · ' . $board->owner->name : '' }}</option>
                            @endforeach
                        </select>
                    </div>

                    @error('board_id')
                        <p class="mt-2 text-sm text-red-500">{{ $message }}</p>
                    @enderror
                </div>

                <div class="xl:col-span-2">
                    <label class="block text-sm font-semibold text-zinc-200" for="priority_id">
                        Priority <span class="helpdesk-required-star">*</span>
                    </label>

                    <div class="mt-2" wire:ignore>
                        <select id="priority_id" data-helpdesk-select2 data-placeholder="Select option"
                            data-wire-model="priority_id"
                            class="block w-full rounded-xl border-zinc-700 bg-zinc-950 text-zinc-100 shadow-sm focus:border-blue-500 focus:ring-blue-500"
                            data-dusk="ticket-priority" dusk="ticket-priority">
                            <option value="">Select priority</option>
                            @foreach ($priorities as $priority)
                                <option value="{{ $priority->id }}" @selected((string) $priority_id === (string) $priority->id)>{{ $priority->name }}
                                </option>
                            @endforeach
                        </select>
                    </div>

                    @error('priority_id')
                        <p class="mt-2 text-sm text-red-500">{{ $message }}</p>
                    @enderror
                </div>

                <div class="xl:col-span-2">
                    <label class="block text-sm font-semibold text-zinc-200" for="category_id">
                        Category <span class="helpdesk-required-star">*</span>
                    </label>

                    <div class="mt-2" wire:ignore>
                        <select id="category_id" data-helpdesk-select2 data-placeholder="Select option"
                            data-wire-model="category_id"
                            class="block w-full rounded-xl border-zinc-700 bg-zinc-950 text-zinc-100 shadow-sm focus:border-blue-500 focus:ring-blue-500">
                            <option value="">Select category</option>
                            @foreach ($categories as $category)
                                <option value="{{ $category->id }}" @selected((string) $category_id === (string) $category->id)>{{ $category->name }}
                                </option>
                            @endforeach
                        </select>
                    </div>

                    @error('category_id')
                        <p class="mt-2 text-sm text-red-500">{{ $message }}</p>
                    @enderror
                </div>

                <div class="xl:col-span-2">
                    <label class="block text-sm font-semibold text-zinc-200" for="project_id">
                        Project <span class="helpdesk-required-star">*</span>
                    </label>

                    <div class="mt-2" wire:ignore>
                        <select id="project_id" data-helpdesk-select2 data-placeholder="Select option"
                            data-wire-model="project_id"
                            class="block w-full rounded-xl border-zinc-700 bg-zinc-950 text-zinc-100 shadow-sm focus:border-blue-500 focus:ring-blue-500">
                            <option value="">Select project</option>
                            @foreach ($projects as $project)
                                <option value="{{ $project->id }}" @selected((string) $project_id === (string) $project->id)>
                                    {{ $project->title ?? $project->name }}</option>
                            @endforeach
                        </select>
                    </div>

                    @error('project_id')
                        <p class="mt-2 text-sm text-red-500">{{ $message }}</p>
                    @enderror
                </div>

                <div class="xl:col-span-2">
                    <label class="block text-sm font-semibold text-zinc-200" for="team_id">
                        Team <span class="helpdesk-required-star">*</span>
                    </label>

                    <div class="mt-2" wire:ignore>
                        <select id="team_id" data-helpdesk-select2 data-placeholder="Select option"
                            data-wire-model="team_id"
                            class="block w-full rounded-xl border-zinc-700 bg-zinc-950 text-zinc-100 shadow-sm focus:border-blue-500 focus:ring-blue-500">
                            <option value="">Select team</option>
                            @foreach ($teams as $team)
                                <option value="{{ $team->id }}" @selected((string) $team_id === (string) $team->id)>{{ $team->name }}
                                </option>
                            @endforeach
                        </select>
                    </div>

                    @error('team_id')
                        <p class="mt-2 text-sm text-red-500">{{ $message }}</p>
                    @enderror
                </div>

                <div class="lg:col-span-3 xl:col-span-6">
                    <fieldset class="rounded-2xl border border-zinc-700 bg-zinc-950/70 p-4">
                        <div class="flex flex-col gap-1 sm:flex-row sm:items-center sm:justify-between">
                            <legend class="text-sm font-semibold text-zinc-200">
                                Tags
                            </legend>

                            <span class="text-xs text-zinc-500">
                                Optional · select all that apply
                            </span>
                        </div>

                        <div class="mt-4 grid gap-3 sm:grid-cols-2 lg:grid-cols-3 xl:grid-cols-4">
                            @forelse ($tags as $tag)
                                <label for="tag_{{ $tag->id }}"
                                    class="flex cursor-pointer items-center gap-3 rounded-xl border border-zinc-700 bg-zinc-900 px-4 py-3 text-sm font-medium text-zinc-200 transition hover:border-blue-500 hover:bg-zinc-800">
                                    <input id="tag_{{ $tag->id }}" type="checkbox" wire:model.defer="tag_ids"
                                        value="{{ $tag->id }}"
                                        class="h-4 w-4 rounded border-zinc-600 bg-zinc-950 text-blue-600 focus:ring-blue-500">

                                    <span class="truncate">
                                        {{ $tag->name }}
                                    </span>
                                </label>
                            @empty
                                <div
                                    class="rounded-xl border border-dashed border-zinc-700 bg-zinc-900 px-4 py-3 text-sm text-zinc-400">
                                    No tags are available.
                                </div>
                            @endforelse
                        </div>

                        @error('tag_ids')
                            <p class="mt-3 text-sm text-red-500">{{ $message }}</p>
                        @enderror

                        @error('tag_ids.*')
                            <p class="mt-3 text-sm text-red-500">{{ $message }}</p>
                        @enderror
                    </fieldset>
                </div>

                <div class="xl:col-span-2">
                    <x-helpdesk::date-picker id="due_at" model="due_at" label="Due date"
                        placeholder="Select due date" value="{{ $due_at }}" />

                    @error('due_at')
                        <p class="mt-2 text-sm text-red-500">{{ $message }}</p>
                    @enderror
                </div>

                <div class="lg:col-span-3 xl:col-span-6">
                    <x-helpdesk::html-editor
                        label="Details"
                        rows="12"
                        placeholder="Describe the issue, expected outcome, steps to reproduce and any useful context..."
                        wire:model="body"
                        editor-dusk="ticket-body-editor"
                    />

                    <p class="mt-2 flex items-center gap-2 text-xs font-medium text-zinc-400">
                        <i class="fa-solid fa-circle-info text-blue-400" aria-hidden="true"></i>
                        Rich formatting is available. Browser spelling suggestions appear by right-clicking or Ctrl-clicking red-underlined words.
                    </p>
                </div>

                <div class="lg:col-span-3 xl:col-span-6">
                    <div class="rounded-2xl border border-zinc-700 bg-zinc-950/70 p-4"
                        x-data="helpdeskAttachmentDropzone('attachments')"
                        x-on:dragover.prevent="dragging = true"
                        x-on:dragleave.prevent="dragging = false"
                        x-on:drop.prevent="dropFiles($event)"
                        x-on:livewire-upload-start="uploading = true; progress = 0"
                        x-on:livewire-upload-progress="progress = $event.detail.progress"
                        x-on:livewire-upload-finish="uploading = false; progress = 100"
                        x-on:livewire-upload-error="uploading = false"
                        x-bind:class="dragging ? 'border-blue-400 bg-blue-500/10' : ''">
                        <div class="flex flex-col gap-4 sm:flex-row sm:items-center sm:justify-between">
                            <div>
                                <label class="block text-sm font-semibold text-zinc-200" for="attachments">
                                    Attachments
                                </label>

                                <p class="mt-1 text-sm text-zinc-500">
                                    Drag and drop screenshots, PDFs, logs, source files or documents. PHP, JS, RPG/RPGLE, CLLE and other source files are accepted.
                                </p>
                            </div>

                            <label for="attachments"
                                class="inline-flex cursor-pointer items-center justify-center gap-2 rounded-xl bg-blue-600 px-4 py-2.5 text-sm font-semibold text-white shadow-sm transition hover:bg-blue-700 focus:outline-none focus:ring-2 focus:ring-blue-500 focus:ring-offset-2 focus:ring-offset-zinc-950">
                                <i class="fa-solid fa-paperclip" aria-hidden="true"></i>
                                <span>Add attachments</span>
                            </label>
                        </div>

                        <label for="attachments"
                            class="mt-4 flex cursor-pointer flex-col items-center justify-center rounded-2xl border border-dashed border-zinc-700 bg-zinc-900/70 px-4 py-8 text-center transition hover:border-blue-500 hover:bg-zinc-900"
                            x-bind:class="dragging ? 'border-blue-400 bg-blue-500/10' : ''">
                            <i class="fa-solid fa-cloud-arrow-up text-2xl text-blue-300" aria-hidden="true"></i>
                            <span class="mt-3 text-sm font-bold text-zinc-100">Drop files here or click to browse</span>
                            <span class="mt-1 text-xs text-zinc-500">Maximum {{ (int) config('helpdesk.max_upload_kb', 10240) }} KB per file.</span>
                        </label>

                        <input id="attachments" type="file" wire:model="attachments" multiple accept="{{ $helpdeskAttachmentAccept }}" class="sr-only"
                            x-ref="input" x-on:change="refreshSelectedFiles()">

                        <template x-if="selectedFiles.length > 0">
                            <div class="mt-4 grid gap-2 sm:grid-cols-2">
                                <template x-for="file in selectedFiles" :key="file.name + file.size">
                                    <div class="flex items-center gap-3 rounded-xl border border-zinc-700 bg-zinc-900 px-3 py-2 text-xs text-zinc-300">
                                        <i class="fa-regular fa-file-lines text-blue-300" aria-hidden="true"></i>
                                        <span class="min-w-0 flex-1 truncate" x-text="file.name"></span>
                                        <span class="shrink-0 text-zinc-500" x-text="formatSize(file.size)"></span>
                                    </div>
                                </template>
                            </div>
                        </template>

                        <div x-show="uploading" x-cloak
                            class="mt-4 rounded-xl border border-blue-500/30 bg-blue-500/10 px-4 py-3 text-sm font-medium text-blue-200">
                            <div class="flex items-center justify-between gap-3">
                                <span class="inline-flex items-center gap-2"><i class="fa-solid fa-circle-notch fa-spin" aria-hidden="true"></i>Uploading attachments...</span>
                                <span x-text="progress + '%'"></span>
                            </div>
                            <div class="mt-3 h-2 overflow-hidden rounded-full bg-zinc-800">
                                <div class="h-full rounded-full bg-blue-500 transition-all" x-bind:style="`width: ${progress}%`"></div>
                            </div>
                        </div>

                        @error('attachments')
                            <p class="mt-3 text-sm text-red-500">{{ $message }}</p>
                        @enderror

                        @error('attachments.*')
                            <p class="mt-3 text-sm text-red-500">{{ $message }}</p>
                        @enderror
                    </div>
                </div>
            </div>

            <div class="border-t border-zinc-700 bg-zinc-900/95 px-6 py-4">
                <div class="flex flex-col gap-3 sm:flex-row sm:items-center sm:justify-end">
                    <a href="{{ route('helpdesk.tickets.index') }}" wire:navigate
                        class="inline-flex items-center justify-center gap-2 rounded-xl bg-blue-600 px-4 py-2.5 text-sm font-semibold text-white shadow-sm transition hover:bg-blue-700 focus:outline-none focus:ring-2 focus:ring-blue-500/70 focus:ring-offset-2 focus:ring-offset-zinc-950">
                        <i class="fa-solid fa-xmark" aria-hidden="true"></i>
                        <span>Cancel</span>
                    </a>

                    <button type="button" wire:click="clearForm" wire:loading.attr="disabled" wire:target="clearForm"
                        class="inline-flex items-center justify-center gap-2 rounded-xl bg-amber-600 px-4 py-2.5 text-sm font-semibold text-white shadow-sm transition hover:bg-amber-700 disabled:cursor-not-allowed disabled:opacity-50 focus:outline-none focus:ring-2 focus:ring-amber-500/70 focus:ring-offset-2 focus:ring-offset-zinc-950"
                        data-dusk="ticket-create-clear" dusk="ticket-create-clear">
                        <i class="fa-solid fa-rotate-left" aria-hidden="true"></i>
                        <span wire:loading.remove wire:target="clearForm">Reset form</span>
                        <span wire:loading wire:target="clearForm">Resetting...</span>
                    </button>

                    <button type="submit"
                        class="inline-flex items-center justify-center gap-2 rounded-xl bg-green-600 px-5 py-2.5 text-sm font-semibold text-white shadow-sm transition hover:bg-green-700 disabled:cursor-not-allowed disabled:opacity-50 focus:outline-none focus:ring-2 focus:ring-green-500/70 focus:ring-offset-2 focus:ring-offset-zinc-950"
                        data-dusk="ticket-create-submit" dusk="ticket-create-submit" wire:loading.attr="disabled" wire:target="save,attachments" x-bind:disabled="helpdeskAttachmentsUploading" wire:dirty.class="ring-2 ring-amber-400/40">
                        <i class="fa-regular fa-floppy-disk" aria-hidden="true"></i>
                        <span wire:loading.remove wire:target="save,attachments">Create Ticket</span>
                        <span wire:loading wire:target="attachments">Uploading...</span>
                        <span wire:loading wire:target="save">Creating...</span>
                    </button>
                </div>
            </div>
        </div>
    </form>
    <script>
        (() => {
            window.helpdeskAttachmentDropzone = window.helpdeskAttachmentDropzone || function (inputId) {
                return {
                    dragging: false,
                    uploading: false,
                    progress: 0,
                    selectedFiles: [],
                    dropFiles(event) {
                        this.dragging = false;
                        const input = this.$refs.input || document.getElementById(inputId);

                        if (!input || !event.dataTransfer?.files?.length) {
                            return;
                        }

                        input.files = event.dataTransfer.files;
                        input.dispatchEvent(new Event('change', { bubbles: true }));
                        this.refreshSelectedFiles();
                    },
                    refreshSelectedFiles() {
                        const input = this.$refs.input || document.getElementById(inputId);
                        this.selectedFiles = input?.files ? Array.from(input.files) : [];
                    },
                    formatSize(bytes) {
                        if (!bytes) {
                            return '0 B';
                        }

                        const units = ['B', 'KB', 'MB', 'GB'];
                        const index = Math.min(Math.floor(Math.log(bytes) / Math.log(1024)), units.length - 1);

                        return `${(bytes / Math.pow(1024, index)).toFixed(index === 0 ? 0 : 1)} ${units[index]}`;
                    },
                };
            };

            const resetTicketCreateFiles = (event) => {
                document.querySelectorAll('.helpdesk-ticket-form #attachments').forEach((input) => {
                    input.value = '';
                    input.dispatchEvent(new Event('change', { bubbles: true }));
                });

                const values = event?.detail?.values || event?.values || {};

                document.querySelectorAll('.helpdesk-ticket-form [data-helpdesk-select2][data-wire-model]').forEach((select) => {
                    const model = select.dataset.wireModel;
                    const value = values[model] ?? '';

                    select.value = value === null ? '' : String(value);
                    select.dispatchEvent(new Event('change', { bubbles: true }));

                    if (window.jQuery && window.jQuery.fn?.select2) {
                        window.jQuery(select).val(select.value || null).trigger('change.select2');
                    }
                });

                document.querySelectorAll('.helpdesk-ticket-form [data-helpdesk-flatpickr]').forEach((input) => {
                    const model = input.getAttribute('wire:model') || input.dataset.wireModel || input.id;
                    const value = values[model] ?? '';
                    input.value = value || '';
                    input.dispatchEvent(new Event('change', { bubbles: true }));

                    if (input._flatpickr) {
                        input._flatpickr.setDate(value || null, false);
                    }
                });
            };

            const appendPastedFiles = (event) => {
                const files = Array.from(event.detail?.files || []);
                const input = document.querySelector('.helpdesk-ticket-form #attachments');

                if (!input || files.length === 0) {
                    return;
                }

                const transfer = new DataTransfer();
                Array.from(input.files || []).forEach((file) => transfer.items.add(file));
                files.forEach((file) => transfer.items.add(file));
                input.files = transfer.files;
                input.dispatchEvent(new Event('change', { bubbles: true }));
            };

            document.addEventListener('helpdesk-form-cleared', resetTicketCreateFiles);
            document.addEventListener('helpdesk-editor-files-pasted', appendPastedFiles);

            if (window.Livewire?.on) {
                window.Livewire.on('helpdesk-form-cleared', resetTicketCreateFiles);
            }
        })();
    </script>
</div>