- version: 0.7.0
  date: 2026-06-22
  type: feature
  summary: Add database-backed user-specific ticket timer controls.
  changes:
    - Added a Helpdesk TicketTimer Livewire component using the established Modules/Helpdesk/Livewire path.
    - Added persistent started_at, ended_at, and duration_seconds fields to existing helpdesk time logs where available.
    - Added a reusable Blade include for placing the timer above the existing manual time log form.
    - Added regression tests for module path, Livewire view root safety, and non-session timer state.
- version: 1.9.30
  date: 2026-06-23
  type: bugfix
  summary: Clean up Helpdesk timer UI state and remove duplicate timer display code.
  changes:
    - Replaced the oversized timer display with a compact professional ticket timer panel.
    - Hid the elapsed timer before start and after end so it only displays while a timer is active.
    - Added an inline loaded browser timer updater in the Livewire view instead of an unused standalone JavaScript file.
    - Removed duplicate running timer summary and MutationObserver logic from ticket controls.
    - Registered the timer Livewire component with the helpdesk.ticket-timer alias.
    - Removed duplicate Resources/views/views timer files and macOS artefacts from the clean module.
    - Added file-level regression coverage for the timer UI cleanup.
- version: 1.9.31
  date: 2026-06-23
  type: bugfix
  summary: Reduce Helpdesk start timer button size.
  changes:
    - Made the inactive-state Start timer button more compact while preserving accessible focus and loading states.
    - Kept the timer display hidden before start and after end, with no new standalone JavaScript files.
- version: 1.9.32
  date: 2026-06-23
  type: bugfix
  summary: Widen Helpdesk start timer button so the label fits on one line.
  changes:
    - Updated the inactive Start timer action with a minimum width and no-wrap text so the label does not split.
    - Preserved the clean inline timer display behaviour with no unused standalone JavaScript file.

- version: 1.9.33
  date: 2026-06-23
  type: bugfix
  summary: Widen Helpdesk end timer button so the label fits on one line.
  changes:
    - Updated the active End timer action with the same minimum width and no-wrap text treatment as the Start timer button.
    - Preserved the inline timer updater and avoided adding unused standalone JavaScript files.
- version: 1.9.34
  date: 2026-06-23
  type: bugfix
  summary: Add explicit public/internal response controls to Helpdesk ticket conversations.
  changes:
    - Added a clear Public reply versus Internal note visibility selector to the main ticket response form.
    - Added the same visibility selector to threaded response forms so replies can be made public deliberately.
    - Added public/internal badges to conversation entries so response visibility is obvious after posting.
    - Preserved append-only changelog history and avoided adding unused JavaScript or orphan files.

- version: 1.9.35
  date: 2026-06-23
  type: bugfix
  summary: Fix Helpdesk first-response SLA status after public replies.
  changes:
    - Updated public Helpdesk responses so they satisfy the first-response SLA state instead of only increasing the public reply counter.
    - Added first-response SLA synchronisation for existing tickets that already have public replies but a missing first_response_at value.
    - Improved the SLA card wording so pending tickets say Awaiting public reply and responded tickets show Responded.
    - Added regression coverage for public response SLA state and preserved append-only changelog history.

- version: 1.9.36
  date: 2026-06-23
  type: feature
  summary: Add operational SLA status detail to Helpdesk ticket pages.
  changes:
    - Added first-response SLA wording that shows Responded, Responded late, Due soon, Breached, or Awaiting public reply as appropriate.
    - Added responded-in duration, first responder name, and first public response timestamp to the SLA panel.
    - Added resolution SLA wording with resolved-in duration and matching met, due-soon, and breached colour states.
    - Added a compact SLA audit trail showing recorded SLA events, due times, breach/met state, and actor details where available.
    - Updated public reply counting to include threaded public replies as well as root comments.
    - Preserved append-only changelog history.

- version: 1.9.37
  date: 2026-06-23
  type: documentation
  summary: Add Helpdesk module README instructions for closing tickets and SLA response handling.
  changes:
    - Added a base module README documenting how to close tickets with a mandatory closure comment.
    - Documented Public Reply versus Internal Note usage for responses and SLA handling.
    - Documented recommended close-ticket UI behaviour, closure templates, SLA meanings, audit expectations, reopening guidance, and Helpdesk development standards.
    - Preserved append-only changelog history.

- version: 1.9.38
  date: 2026-06-23
  type: bugfix
  summary: Enforce mandatory closure comments when closing Helpdesk tickets.
  changes:
    - Added a close-ticket confirmation dialog that opens when a closed status is selected without a closure comment.
    - Added server-side validation so closed statuses cannot be saved without a meaningful closure comment.
    - Stored the closure comment as a Helpdesk response with Public Reply as the default visibility and Internal Note as an explicit option.
    - Updated the status control UI with closed-status metadata and accessible modal controls.
    - Added regression tests for blocked closure without a comment and successful closure with an auditable comment.
    - Preserved append-only changelog history.

- version: 1.9.39
  date: 2026-06-23
  type: bugfix
  summary: Fix Helpdesk ticket create editor body synchronisation.
  changes:
    - Updated the ticket creation rich-text Details editor so content is pushed into the Livewire body property before validation.
    - Added Livewire navigation-safe editor initialisation so the sync logic works after wire:navigate page changes.
    - Added input, keyup, paste, blur, and submit-capture synchronisation to prevent false "body field is required" validation failures.
    - Changed the hidden body field to live Livewire binding so the server receives the latest editor content without requiring a page reload.
    - Preserved append-only changelog history.

- version: 1.9.40
  date: 2026-06-23
  type: bugfix
  summary: Prevent duplicate Helpdesk ticket references during ticket creation.
  changes:
    - Updated Helpdesk ticket reference generation to use the highest existing yearly reference suffix instead of the latest database row id.
    - Added a PostgreSQL transaction-level advisory lock around reference generation to reduce concurrent ticket creation collisions.
    - Added retry handling around ticket creation so reference unique-index collisions do not produce a user-facing 500 error.
    - Added regression coverage for out-of-order ticket references so lower references cannot be reused accidentally.
    - Preserved append-only changelog history.

- version: 1.9.41
  date: 2026-06-23
  type: bugfix
  summary: Fix Helpdesk ticket reference collisions caused by soft-deleted references and remove category agent N+1 queries.
  changes:
    - Updated ticket reference generation to include soft-deleted tickets and bypass global scopes when calculating the highest yearly reference suffix.
    - Preserved the PostgreSQL advisory transaction lock and collision retry behaviour while preventing deleted references from being reused against the unique index.
    - Eager-loaded category agents where categories are used by ticket creation/editing and agent assignment logic to remove the detected N+1 query warning.
    - Added regression coverage to ensure soft-deleted ticket references are never reused.
    - Preserved append-only changelog history.

- version: 1.9.42
  date: 2026-06-23
  type: bugfix
  summary: Stop premature Helpdesk ticket create validation and single-click submit failures.
  changes:
    - Moved TicketCreate validation from Livewire attribute-based live validation to submit-only rules so errors appear only after Create Ticket is clicked.
    - Changed the hidden rich-text Details body field away from live model updates to prevent a pre-submit $commit request from racing the save action.
    - Kept the editor submit synchronisation so the latest rich-text content is copied into the Livewire body property before validation.
    - Added an isSaving guard and save-target loading state so duplicate clicks cannot create duplicate submit attempts.
    - Added regression coverage proving draft edits do not fire validation before submit.
    - Preserved append-only changelog history.

- version: 1.9.43
  date: 2026-06-23
  type: feature
  summary: Add Helpdesk stabilisation pack for spellcheck, durable ticket references, workflow documentation and regression coverage.
  changes:
    - Added a dedicated helpdesk_ticket_sequences migration so ticket references use a durable yearly sequence instead of relying only on scanning existing tickets.
    - Updated TicketReferenceService to lock and increment the yearly sequence row inside the ticket creation transaction while still seeding the initial value from active and soft-deleted ticket references.
    - Enabled browser-native spell checking on ticket creation, public replies, threaded replies, timer notes and closure comments.
    - Added README workflow instructions for create, public reply, internal note, close, reopen, SLA, timers, attachments, spell checking and ticket reference sequencing.
    - Added regression coverage for the sequence implementation, spellcheck wiring and documented stabilised workflows.
    - Preserved append-only changelog history.

- version: 1.9.44
  date: 2026-06-23
  type: bugfix
  summary: Make Helpdesk ticket create spellcheck visible and repair Clear button DOM reset behaviour.
  changes:
    - Added a visible Spellcheck on badge and explanatory helper text to the ticket Details editor so users can see browser spellcheck is active.
    - Updated the Create Ticket Clear action with a loading state and Dusk hook.
    - Added inline reset handling for the rich-text editor, hidden body field, subject field, attachments, Select2 controls and date picker controls after the Livewire clear event.
    - Added regression coverage to prevent the visible spellcheck marker and clear-form reset wiring from being removed accidentally.
    - Preserved append-only changelog history.

- version: 1.9.45
  date: 2026-06-23
  type: bugfix
  summary: Make Helpdesk spellcheck suggestions available through native text areas.
  changes:
    - Replaced the ticket create Details rich contenteditable surface with a native spellcheck text area so browser spelling suggestions are available from the context menu.
    - Replaced the main ticket reply rich contenteditable surface with a native spellcheck text area for consistent right-click and Ctrl-click spelling suggestions.
    - Kept hidden Livewire body synchronisation for ticket creation so submit-only validation and single-click create behaviour are preserved.
    - Updated README guidance to explain how browser spellcheck suggestions are accessed.
    - Updated regression coverage for visible spellcheck suggestion guidance.
    - Preserved append-only changelog history.

- version: 1.9.46
  date: 2026-06-23
  changes:
    - Restored rich text HTML controls for ticket details and main ticket replies.
    - Enabled inline browser spellcheck on contenteditable rich editor areas without replacing the editor with plain textareas.
    - Fixed ticket create clear action so configured defaults are preserved while subject, details, tags and attachments are cleared.
    - Fixed close-ticket modal so selecting a closed status opens the professional closure prompt on the first interaction.
    - Preserved the mandatory closure comment workflow and public/internal closure visibility behaviour.
    - Added regression coverage notes for rich editor, clear defaults and close-modal workflow.
- version: 1.9.47
  date: 2026-06-23
  changes:
    - Preserved the rich HTML editor controls while keeping browser-native spellcheck enabled.
    - Documented that fake inline spellcheck must not replace the rich editor.
    - Refreshed ticket time aggregates and the time-log modal after timer start and stop without requiring a page reload.
    - Added regression coverage for timer refresh and spellcheck/editor boundary behaviour.

- version: 1.9.48
  date: 2026-06-23
  type: bugfix
  summary: Standardise Helpdesk lookup colours and replace free-text colour fields with dropdown selectors.
  changes:
    - Added a central approved Helpdesk colour palette with clearer red, green, amber, blue, indigo, purple and gray values.
    - Normalised legacy Flux and Tailwind colour aliases such as rose, emerald, sky, cyan, violet and zinc to approved WMS colour keys.
    - Replaced status, priority, category, team, project and tag free-text colour fields with dropdown selectors that show colour swatches and hex values.
    - Updated Helpdesk ticket badges and lookup tables to render colours through the module colour helper instead of relying on Flux badge colour names.
    - Added a migration to clean existing database lookup colour values to the approved palette.
    - Updated Helpdesk seed data, feature coverage and unit coverage for the standardised colour behaviour.
    - Preserved append-only changelog history.

- version: 1.9.49
  date: 2026-06-23
  type: feature
  summary: Add Helpdesk custom hex colours, contrast-safe badges and standardised seeded workflows.
  changes:
    - Added support for six-character custom hex colours such as #ffffff while keeping the approved WMS palette as the default path.
    - Added colour picker, custom hex input, clickable palette swatches and live preview badge behaviour to Helpdesk colour selectors.
    - Added contrast-safe badge text calculation for light and dark colour backgrounds.
    - Added a reusable Helpdesk badge component so lists, Kanban cards, ticket detail pages, reports and notifications can render colours consistently.
    - Standardised seeded ticket statuses for New, Open, In Progress, Waiting Customer, Waiting Third Party, Resolved, Closed and Cancelled.
    - Standardised seeded ticket priorities for Low, Normal, High, Urgent and Critical.
    - Extended unit and file-level regression coverage for custom hex colours, colour selector UI and contrast-safe badge rendering.
    - Preserved append-only changelog history.

- version: 1.9.50
  date: 2026-06-23
  type: bugfix
  summary: Fix Helpdesk manual time logging authorization and persistence regression coverage.
  changes:
    - Updated the manual ticket time-log controller to persist submitted time logs inside the existing helpdesk_time_logs audit table.
    - Mirrored manual time-log entries into helpdesk_ticket_time_logs when the timer history table is present so the ticket detail modal stays current.
    - Updated TicketTimeLogTest to use authorised Helpdesk fixture users and lookup data instead of ad-hoc users that fail the ticket update policy.
    - Kept the pricing-free dashboard test baseline and preserved append-only changelog history.

- version: 1.9.52
  date: 2026-06-24
  changes:
    - Fixed ticket create rich editor Livewire synchronisation so typing no longer fires keypress/input requests.
    - Restored native browser spellcheck on the contenteditable editor by allowing typed text to remain stable in the DOM.
    - Added submit-capture body synchronisation before validation so tickets can be created reliably.
    - Added regression assertions for editor spellcheck, keypress sync prevention, and submit-time body sync.

- version: 1.9.53
  date: 2026-06-24
  type: feature
  summary: Allow Helpdesk ticket attachments to include source-code files.
  changes:
    - Added central Helpdesk attachment validation based on allowed filename extensions rather than MIME guesses so PHP, JavaScript, RPG and other source files can be uploaded reliably.
    - Added a broader source-file extension allow-list covering PHP, JS/TS, Vue, CSS, HTML, SQL, shell scripts, Python, Java, C/C++, RPG/RPGLE, CL/CLLE, COBOL and common configuration files.
    - Updated ticket create, ticket edit, ticket comments and supporting-file upload validation to use the shared attachment rules.
    - Added source-file accept hints to Helpdesk file inputs.
    - Added regression coverage for PHP, JavaScript and RPG source-file attachment support.
- version: 1.9.54
  date: 2026-06-24
  changes:
    - Removed the new AttachmentValidation support class dependency so source file attachment validation cannot fail when Composer optimized autoload has not been regenerated.
    - Kept source-code attachment support using Laravel extension validation for PHP, JavaScript, RPG/RPGLE and other source/config files.
    - Updated ticket create/edit/show and attachment controllers to use existing-class validation helpers.

- version: 1.9.55
  date: 2026-06-24
  type: bugfix
  summary: Persist attachments when creating Helpdesk tickets.
  changes:
    - Prevented ticket create submission while Livewire file uploads are still in progress so tickets cannot be saved before attachments reach the component.
    - Disabled the create button during both attachment upload and ticket save operations.
    - Hardened the attachment service to explicitly support Livewire temporary uploads as well as controller uploaded files.
    - Added regression coverage for create-form upload guarding and Livewire temporary upload support.
    - Preserved append-only changelog history.

- version: 1.10.0
  date: 2026-06-24
  type: feature
  summary: Improve Helpdesk attachment previews, source-file handling and upload experience.
  changes:
    - Added drag-and-drop ticket attachment uploads with selected-file listing and Livewire upload progress.
    - Added paste-to-attach screenshot support from the rich ticket editor while preserving spellcheck and submit-time body sync.
    - Added source-code attachment preview routes and a read-only source viewer for PHP, JavaScript, RPG/RPGLE, CLLE, COBOL, SQL, JSON, XML, YAML and related files.
    - Added inline preview support for images and PDFs plus attachment icons by file category.
    - Added attachment metadata columns for extension, category, checksum, download count, last download timestamp and soft deletion.
    - Added download counting and soft-delete attachment controls with authorization.
    - Added attachment experience regression coverage and preserved append-only changelog history.

- version: 1.10.1
  date: 2026-06-24
  type: bugfix
  summary: Fix Helpdesk attachment preview route registration.
  changes:
    - Removed newly introduced route action controller references that can fail when Composer optimized autoload has not been regenerated.
    - Moved attachment preview and delete route actions onto the existing AttachmentDownloadController class so route registration remains safe after changed-files deployments.
    - Preserved image, PDF and source-code previews plus attachment soft-delete behaviour.
    - Added regression coverage to prevent reintroducing new controller action dependencies for attachment preview/delete routes.

- version: 1.10.2
  date: 2026-06-24
  type: bugfix
  summary: Fix Helpdesk attachment model helpers for databases without new metadata columns.
  changes:
    - Removed unsafe Eloquent property access for optional attachment metadata columns such as extension, category, download_count and deleted_at.
    - Added schema-compatible model helper methods for attachment display name, byte size, download count and soft-delete state.
    - Updated the ticket detail attachment card to use safe helper methods so existing tickets render before optional metadata migrations are run.
    - Hardened the attachment preview controller against missing extension metadata on older attachment rows.
    - Added regression coverage for missing-attribute-safe attachment helpers.
    - Preserved append-only changelog history.

- version: 1.10.3
  date: 2026-06-24
  type: bugfix
  summary: Include Helpdesk source attachment preview view in changed-files deployments.
  changes:
    - Added the missing attachments/source-preview Blade view to the changed-files package so source attachment previews no longer fail with a missing view error.
    - Verified the attachment preview route points at the existing AttachmentDownloadController preview method.
    - Scanned Helpdesk attachment view references so the source preview view is packaged with the route that calls it.
    - Preserved append-only changelog history.

- version: 1.10.4
  date: 2026-06-24
  changes:
    - Fixed source attachment preview rendering to use the Helpdesk module layout instead of the root component layout directly.
    - Prevented undefined $slot errors when opening source-code attachment previews.
    - Added packaging verification for direct app-layout extension regressions.

- version: 1.10.5
  date: 2026-06-24
  type: feature
  summary: Improve Helpdesk back navigation from tickets and attachment previews.
  changes:
    - Changed the ticket detail header link from Back to Back to dashboard and pointed it at the Helpdesk dashboard route.
    - Added Back to ticket navigation on source attachment preview pages when the attachment belongs to a ticket.
    - Added a direct Dashboard button on source attachment preview pages.
    - Preserved append-only changelog history.

- version: 1.10.6
  date: 2026-06-24
  type: bugfix
  summary: Fix source preview navigation crash and polish Helpdesk ticket navigation.
  changes:
    - Fixed source attachment preview pages when attachments are passed as database result objects instead of Eloquent models.
    - Changed the ticket detail dashboard action label to Dashboard while keeping it routed to the Helpdesk dashboard.
    - Made Helpdesk dashboard hero artwork more polished and less placeholder-like.
    - Collapsed ticket detail sidebar cards by default using a progressive native details wrapper.
    - Preserved append-only changelog history.


- version: 1.10.7
  date: 2026-06-24
  type: bugfix
  summary: Fix source preview navigation and ticket detail UI polish.
  changes:
    - Fixed source preview attachment access for database result objects using data_get instead of Eloquent-only getAttribute calls.
    - Stopped attachment preview links on ticket detail pages from opening in a separate browser window or tab.
    - Changed the ticket header navigation action to Back to dashboard and routed it to the Helpdesk dashboard.
    - Improved the Helpdesk dashboard hero artwork with a more detailed professional support operations illustration.
    - Ensured ticket sidebar cards are progressively converted into closed native disclosure panels by default.
    - Preserved append-only changelog history.

- version: 1.10.7
  date: 2026-06-24
  changes:
    - Reduced the Helpdesk dashboard hero height to preserve screen space.
    - Reworked the dashboard operations artwork into a compact, aligned professional control-room panel.

- version: 1.10.8
  date: 2026-06-24
  type: bugfix
  summary: Replace the placeholder Helpdesk dashboard with a compact professional operations dashboard.
  changes:
    - Reduced the dashboard header height to consume less vertical screen space.
    - Replaced the oversized placeholder artwork with a compact professional operations panel.
    - Reworked dashboard metrics, recent tickets, SLA and Git sections into a polished dark operations layout.
    - Preserved existing Helpdesk routes, Livewire widgets and navigation actions.
    - Preserved append-only changelog history.

- version: 1.10.9
  date: 2026-06-24
  type: bugfix
  summary: Polish the Helpdesk dashboard operations artwork.
  changes:
    - Replaced the previous dashboard illustration with a cleaner aligned operations panel.
    - Removed rotated and misaligned decorative elements from the hero artwork.
    - Kept the compact dashboard header height to preserve screen space.
    - Preserved append-only changelog history.

- version: 1.10.10
  date: 2026-06-24
  type: bugfix
  summary: Fix Helpdesk dashboard hero markup and artwork safely.
  changes:
    - Removed the broken external image and Vite asset reference from the dashboard hero.
    - Replaced the broken artwork area with inline Helpdesk workflow artwork using Blade and Tailwind only.
    - Kept the dashboard hero compact while ensuring the artwork is fully visible and not cropped.
    - Preserved append-only changelog history.

- version: 1.10.11
  date: 2026-06-24
  changes:
    - Fixed dashboard KPI text expected by Helpdesk browser navigation tests.
    - Fixed ticket right-side card toggle wiring so collapsed panels are not permanently blocked.
    - Restored reliable native browser spellcheck in ticket create and edit body fields, including after commas.

- version: 1.10.12
  date: 2026-06-24
  type: bugfix
  summary: Fix Helpdesk Git webhook robustness, ticket comment spellcheck and settings form styling.
  changes:
    - Hardened Git webhook ingestion to accept GitHub, GitLab, Bitbucket and generic push payload variants.
    - Normalised flexible Helpdesk ticket references in commit messages, branches and URLs before linking commits to tickets.
    - Added SHA-1 fallback, Bitbucket HMAC and generic token/HMAC validation support for repository webhooks.
    - Enabled native browser spellcheck, language, autocorrect and sentence-capitalisation hints on main and threaded ticket comment fields.
    - Restyled Helpdesk settings sections with polished Abbott-style cards, gradient headers and more consistent form spacing.
    - Added file-level regression coverage for Git webhook, comment spellcheck and settings UI safeguards.
    - Preserved append-only changelog history.

- version: 1.10.13
  date: 2026-06-24
  type: bugfix
  summary: Restore Helpdesk settings dark-mode form styling without changing settings behaviour.
  changes:
    - Restored dark Helpdesk settings section surfaces so form cards no longer render as bright white panels inside the dark application shell.
    - Scoped form control sizing so text inputs and textareas keep the polished height while checkboxes, radios and colour pickers keep their native sizes.
    - Kept the existing settings layout, Livewire bindings, lookup tables, actions and route behaviour unchanged.
    - Preserved append-only changelog history.


- version: 1.10.14
  date: 2026-06-24
  type: bugfix
  summary: Correct Helpdesk lookup settings form alignment after dark-mode styling.
  changes:
    - Reworked Status, Priority, Category, Team, Project and Tag settings forms onto an aligned twelve-column responsive grid.
    - Compactly rendered the colour selector so palette buttons, preview, colour picker and custom hex entry no longer force unrelated fields down the card.
    - Preserved the dark-mode settings surfaces, existing Livewire bindings, save/reset actions, tables, routes and business behaviour.
    - Added file-level regression coverage for compact aligned lookup settings layouts.
    - Preserved append-only changelog history.


- version: 1.10.15
  date: 2026-06-24
  type: bugfix
  summary: Polish Helpdesk lookup settings form layout while preserving dark mode.
  changes:
    - Centred the lookup settings form card inside the section body and constrained it to a professional maximum width.
    - Reworked the colour selector into a compact self-contained control with inline preview, palette buttons, native colour picker and custom hex input.
    - Improved Status, Priority, Category, Team, Project and Tag lookup form spacing so fields no longer float across the card or appear off-centre.
    - Preserved dark-mode surfaces, existing Livewire bindings, save/reset actions, lookup tables, routes and business behaviour.
    - Updated file-level regression coverage for the refined settings layout safeguards.
    - Preserved append-only changelog history.

- version: 1.10.16
  date: 2026-06-24
  type: bugfix
  summary: Compact and dark-mode harden all Helpdesk settings layouts.
  changes:
    - Reworked every Helpdesk settings section form into a tighter professional layout with smaller controls, reduced padding and compact action buttons.
    - Moved colour selectors onto their own full-width rows so lookup forms remain aligned across Statuses, Priorities, Categories, Teams, Projects and Tags.
    - Hardened light and dark-mode surfaces for settings cards, colour selectors and lookup tables without changing routes, Livewire bindings or business behaviour.
    - Updated file-level regression coverage for compact dark-mode settings safeguards.
    - Preserved append-only changelog history.

- version: 1.10.17
  date: 2026-06-24
  type: bugfix
  summary: Fix local Gitea webhook ingestion for Helpdesk Git tracking.
  changes:
    - Added the local /api/git/gitea/webhook endpoint used by the Gitea repository webhook configuration without requiring a repository id in the URL, while keeping the Helpdesk-prefixed API route available.
    - Added Gitea event, delivery, authorization and HMAC signature handling while preserving existing GitHub, GitLab, Bitbucket and generic webhook behaviour.
    - Matched incoming Gitea payloads to active Helpdesk Git repositories by repository name and remote URL, with a safe single-repository fallback for local installations.
    - Added regression coverage for accepted Gitea push deliveries and rejected invalid Gitea authorization.
    - Preserved append-only changelog history.

- version: 1.10.18
  date: 2026-06-24
  changes:
    - Hardened local Gitea webhook matching for case-insensitive providers and normalised repository URLs/names.
    - Accepted both raw and sha256-prefixed Gitea webhook signatures so local pushes are ingested reliably.
    - Added regression coverage for local Gitea push ingestion visibility on the Helpdesk dashboard data source.

- version: 1.10.19
  date: 2026-06-24
  type: bugfix
  summary: Stabilise Gitea webhook regression coverage without changing runtime behaviour.
  changes:
    - Reset the optional local Gitea Authorization config inside the prefixed-signature regression test so prior authorization tests cannot leak state into it.
    - Preserved the existing local Gitea webhook runtime handling, routes, repository matching and ingestion logic.
    - Preserved append-only changelog history.

- version: 1.10.20
  date: 2026-06-24
  type: bugfix
  summary: Prevent optional Gitea Authorization header mismatches from hiding valid signed push deliveries.
  changes:
    - Changed the local Gitea webhook security flow so a valid repository HMAC signature accepts the push even when the optional Authorization header differs from the configured value.
    - Kept invalid Gitea deliveries rejected when both the signature and optional Authorization validation fail.
    - Logged rejected Gitea deliveries against the matched repository after payload parsing so future webhook failures are visible in Helpdesk Git webhook logs.
    - Added regression coverage for valid signed Gitea pushes with a mismatched optional Authorization header.
    - Preserved append-only changelog history.