{{ $ticket->reference }} {{ $ticket->status->name }} {{ $ticket->priority->name }}

{{ $ticket->subject }}

Raised by {{ $ticket->owner?->name ?? 'Unknown user' }} ยท Assigned to {{ $ticket->agent?->name ?? 'Unassigned' }}

Back
{!! nl2br(e($ticket->body)) !!}
@if ($ticket->attachments->isNotEmpty())

Ticket attachments

@foreach ($ticket->attachments as $attachment)
{{ $attachment->original_name }}
{{ Number::fileSize($attachment->size) }}
 @endforeach
@endif

Conversation

@forelse ($ticket->comments as $comment)
{{ $comment->user?->name ?? 'Unknown user' }}
{{ $comment->created_at->diffForHumans() }}
@if ($comment->is_internal) Internal note @endif
{!! nl2br(e($comment->body)) !!}
@if ($comment->attachments->isNotEmpty())
@foreach ($comment->attachments as $attachment) {{ $attachment->original_name }} @endforeach
@endif
@empty
No comments yet.
@endforelse

Add reply

@can('update', $ticket)
@endcan
@error('attachments.*')
{{ $message }}
@enderror
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