96 lines
2.9 KiB
PHP
96 lines
2.9 KiB
PHP
<?php
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declare(strict_types=1);
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namespace Modules\Helpdesk\Livewire;
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use Illuminate\Contracts\View\View;
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use Illuminate\Database\Eloquent\Collection;
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use Illuminate\Support\Facades\Auth;
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use Livewire\Component;
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use Modules\Helpdesk\Models\KanbanBoard as KanbanBoardModel;
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use Modules\Helpdesk\Models\Status;
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use Modules\Helpdesk\Models\Ticket;
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use Modules\Helpdesk\Services\WorkflowNotificationService;
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final class KanbanBoard extends Component
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{
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public ?int $board_id = null;
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public function mount(): void
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{
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$this->board_id = KanbanBoardModel::query()
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->where('is_default', true)
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->orderBy('sort_order')
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->value('id') ?: KanbanBoardModel::query()->orderBy('sort_order')->value('id');
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}
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/**
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* Move a ticket to another workflow status.
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*/
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public function moveTicket(int|string $ticketId, int|string $statusId, WorkflowNotificationService $workflow): void
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{
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$ticket = Ticket::query()->visibleTo(Auth::user())->findOrFail((int) $ticketId);
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$status = Status::query()->findOrFail((int) $statusId);
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$this->authorize('update', $ticket);
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$ticket->forceFill([
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'status_id' => $status->id,
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'completed_at' => $status->is_closed ? now() : null,
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'last_activity_at' => now(),
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])->save();
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$workflow->dispatch(
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$ticket->fresh(['owner', 'agent', 'status', 'priority', 'category', 'project', 'team']) ?? $ticket,
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$status->is_closed ? 'ticket.closed' : 'ticket.updated',
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Auth::user()
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);
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session()->flash('success', 'Ticket moved to ' . $status->name . '.');
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}
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/**
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* Render the Kanban board.
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*/
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public function render(): View
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{
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$boards = KanbanBoardModel::query()
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->with('statuses')
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->orderBy('sort_order')
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->orderBy('name')
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->get();
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$board = $boards->firstWhere('id', $this->board_id) ?? $boards->first();
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$statuses = $board?->statuses ?? collect();
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if ($statuses->isEmpty()) {
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$statuses = Status::query()->orderBy('sort_order')->orderBy('name')->get();
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}
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return view('helpdesk::livewire.kanban-board', [
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'boards' => $boards,
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'board' => $board,
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'statuses' => $statuses,
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'ticketsByStatus' => $this->ticketsByStatus(),
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])->layout('layouts.app');
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}
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/**
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* Get visible tickets grouped by status.
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*
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* @return array<int, Collection<int, Ticket>>
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*/
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private function ticketsByStatus(): array
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{
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return Ticket::query()
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->with(['owner', 'agent', 'status', 'priority', 'category', 'project', 'team', 'product', 'tags', 'checklistItems'])
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->visibleTo(Auth::user())
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->latest('last_activity_at')
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->limit(300)
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->get()
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->groupBy('status_id')
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->all();
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}
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}
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