Files
WMS/Modules/Helpdesk/Resources/views/livewire/ticket-create.blade.php
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2026-06-15 17:55:36 +01:00

258 lines
13 KiB
PHP

<div class="space-y-6">
<style>
.helpdesk-required-star {
color: #ef4444 !important;
font-weight: 800;
}
.select2-container--default .select2-selection--single {
position: relative;
}
.select2-container--default .select2-selection--single .select2-selection__clear {
position: absolute !important;
top: 50% !important;
right: 2.25rem !important;
left: auto !important;
float: none !important;
margin: 0 !important;
transform: translateY(-50%);
color: #f87171 !important;
font-weight: 800 !important;
z-index: 5;
}
.helpdesk-ticket-form input,
.helpdesk-ticket-form textarea,
.helpdesk-ticket-form select {
background-color: #09090b !important;
color: #f4f4f5 !important;
caret-color: #f4f4f5;
}
.helpdesk-ticket-form input:focus,
.helpdesk-ticket-form textarea:focus,
.helpdesk-ticket-form select:focus {
background-color: #09090b !important;
color: #f4f4f5 !important;
}
.helpdesk-ticket-form input:-webkit-autofill,
.helpdesk-ticket-form input:-webkit-autofill:hover,
.helpdesk-ticket-form input:-webkit-autofill:focus,
.helpdesk-ticket-form textarea:-webkit-autofill,
.helpdesk-ticket-form textarea:-webkit-autofill:hover,
.helpdesk-ticket-form textarea:-webkit-autofill:focus,
.helpdesk-ticket-form select:-webkit-autofill,
.helpdesk-ticket-form select:-webkit-autofill:hover,
.helpdesk-ticket-form select:-webkit-autofill:focus {
-webkit-text-fill-color: #f4f4f5 !important;
box-shadow: 0 0 0 1000px #09090b inset !important;
transition: background-color 9999s ease-in-out 0s;
}
.helpdesk-ticket-form [wire\:loading],
.helpdesk-ticket-form [wire\:loading\.delay],
.helpdesk-ticket-form [wire\:loading\.remove] {
color: inherit;
}
</style>
@include('helpdesk::partials.page-header', [
'eyebrow' => 'Helpdesk',
'title' => 'Create ticket',
'subtitle' => 'Raise a new support request with priority, product/service, project, category, team and full details.',
])
<form wire:submit.prevent="save" enctype="multipart/form-data" class="helpdesk-ticket-form space-y-6">
<div class="overflow-hidden rounded-2xl border border-zinc-700 bg-zinc-900 shadow-sm">
<div class="border-b border-zinc-700 bg-zinc-800/80 px-6 py-4">
<h2 class="text-lg font-semibold text-zinc-100">Ticket details</h2>
<p class="mt-1 text-sm text-zinc-400">
Mandatory fields are marked with <span class="helpdesk-required-star">*</span>.
Use the searchable lists to keep the ticket correctly routed.
</p>
</div>
<div class="grid gap-5 p-6 lg:grid-cols-3 xl:grid-cols-6">
<div class="lg:col-span-3 xl:col-span-6">
<label class="block text-sm font-semibold text-zinc-200" for="subject">
Subject <span class="helpdesk-required-star">*</span>
</label>
<input
id="subject"
type="text"
maxlength="180"
wire:model.defer="subject"
class="mt-2 block h-14 w-full max-w-4xl rounded-xl border border-zinc-700 bg-zinc-950 px-4 text-base font-medium text-zinc-100 shadow-sm outline-none transition-colors duration-150 placeholder:text-zinc-500 focus:border-blue-500 focus:bg-zinc-950 focus:ring-2 focus:ring-blue-500/40"
data-dusk="ticket-subject"
autocomplete="off"
/>
@error('subject')
<p class="mt-2 text-sm text-red-500">{{ $message }}</p>
@enderror
</div>
@if($companies->isNotEmpty())
<div class="xl:col-span-2">
<label class="block text-sm font-semibold text-zinc-200" for="company_id">
Company <span class="helpdesk-required-star">*</span>
</label>
<select id="company_id" wire:model.defer="company_id" data-helpdesk-select2 class="mt-2 block w-full rounded-xl border-zinc-700 bg-zinc-950 text-zinc-100 shadow-sm focus:border-blue-500 focus:ring-blue-500">
<option value="">Select company</option>
@foreach ($companies as $company)
<option value="{{ $company->id }}" @selected((int) $company_id === (int) $company->id)>{{ $company->name }}</option>
@endforeach
</select>
@error('company_id')
<p class="mt-2 text-sm text-red-500">{{ $message }}</p>
@enderror
</div>
@endif
<div class="xl:col-span-2">
<label class="block text-sm font-semibold text-zinc-200" for="priority_id">
Priority <span class="helpdesk-required-star">*</span>
</label>
<select id="priority_id" wire:model.defer="priority_id" data-helpdesk-select2 class="mt-2 block w-full rounded-xl border-zinc-700 bg-zinc-950 text-zinc-100 shadow-sm focus:border-blue-500 focus:ring-blue-500" data-dusk="ticket-priority">
<option value="">Select priority</option>
@foreach ($priorities as $priority)
<option value="{{ $priority->id }}" @selected((int) $priority_id === (int) $priority->id)>{{ $priority->name }}</option>
@endforeach
</select>
@error('priority_id')
<p class="mt-2 text-sm text-red-500">{{ $message }}</p>
@enderror
</div>
<div class="xl:col-span-2">
<label class="block text-sm font-semibold text-zinc-200" for="category_id">
Category <span class="helpdesk-required-star">*</span>
</label>
<select id="category_id" wire:model.defer="category_id" data-helpdesk-select2 class="mt-2 block w-full rounded-xl border-zinc-700 bg-zinc-950 text-zinc-100 shadow-sm focus:border-blue-500 focus:ring-blue-500">
<option value="">Select category</option>
@foreach ($categories as $category)
<option value="{{ $category->id }}" @selected((int) $category_id === (int) $category->id)>{{ $category->name }}</option>
@endforeach
</select>
@error('category_id')
<p class="mt-2 text-sm text-red-500">{{ $message }}</p>
@enderror
</div>
<div class="xl:col-span-2">
<label class="block text-sm font-semibold text-zinc-200" for="project_id">
Project <span class="helpdesk-required-star">*</span>
</label>
<select id="project_id" wire:model.defer="project_id" data-helpdesk-select2 class="mt-2 block w-full rounded-xl border-zinc-700 bg-zinc-950 text-zinc-100 shadow-sm focus:border-blue-500 focus:ring-blue-500">
<option value="">Select project</option>
@foreach ($projects as $project)
<option value="{{ $project->id }}" @selected((int) $project_id === (int) $project->id)>{{ $project->title ?? $project->name }}</option>
@endforeach
</select>
@error('project_id')
<p class="mt-2 text-sm text-red-500">{{ $message }}</p>
@enderror
</div>
<div class="xl:col-span-2">
<label class="block text-sm font-semibold text-zinc-200" for="team_id">
Team <span class="helpdesk-required-star">*</span>
</label>
<select id="team_id" wire:model.defer="team_id" data-helpdesk-select2 class="mt-2 block w-full rounded-xl border-zinc-700 bg-zinc-950 text-zinc-100 shadow-sm focus:border-blue-500 focus:ring-blue-500">
<option value="">Select team</option>
@foreach ($teams as $team)
<option value="{{ $team->id }}" @selected((int) $team_id === (int) $team->id)>{{ $team->name }}</option>
@endforeach
</select>
@error('team_id')
<p class="mt-2 text-sm text-red-500">{{ $message }}</p>
@enderror
</div>
<div class="xl:col-span-2">
<label class="block text-sm font-semibold text-zinc-200" for="tag_ids">Tags</label>
<select id="tag_ids" wire:model.defer="tag_ids" data-helpdesk-select2 multiple class="mt-2 block w-full rounded-xl border-zinc-700 bg-zinc-950 text-zinc-100 shadow-sm focus:border-blue-500 focus:ring-blue-500">
@foreach ($tags as $tag)
<option value="{{ $tag->id }}" @selected(in_array((int) $tag->id, array_map('intval', $tag_ids), true))>{{ $tag->name }}</option>
@endforeach
</select>
@error('tag_ids')
<p class="mt-2 text-sm text-red-500">{{ $message }}</p>
@enderror
@error('tag_ids.*')
<p class="mt-2 text-sm text-red-500">{{ $message }}</p>
@enderror
</div>
<div class="xl:col-span-2">
<label class="block text-sm font-semibold text-zinc-200" for="due_at">Due date</label>
<input id="due_at" type="date" wire:model.defer="due_at" class="mt-2 block w-full rounded-xl border-zinc-700 bg-zinc-950 text-zinc-100 shadow-sm focus:border-blue-500 focus:ring-blue-500">
@error('due_at')
<p class="mt-2 text-sm text-red-500">{{ $message }}</p>
@enderror
</div>
<div class="lg:col-span-3 xl:col-span-6">
<x-helpdesk::html-editor dusk="ticket-body-editor" wire:model="body" label="Details *" rows="10" placeholder="Describe the issue, expected outcome, steps to reproduce and any useful context..." />
@error('body')
<p class="mt-2 text-sm text-red-500">{{ $message }}</p>
@enderror
</div>
<div class="lg:col-span-3 xl:col-span-6">
<label class="block text-sm font-semibold text-zinc-200" for="attachments">Attachments</label>
<input id="attachments" type="file" wire:model="attachments" multiple class="mt-2 block w-full rounded-xl border border-zinc-700 bg-zinc-950 px-3 py-2 text-sm text-zinc-100 shadow-sm">
@error('attachments')
<p class="mt-2 text-sm text-red-500">{{ $message }}</p>
@enderror
@error('attachments.*')
<p class="mt-2 text-sm text-red-500">{{ $message }}</p>
@enderror
</div>
</div>
<div class="flex items-center justify-end gap-3 border-t border-zinc-700 bg-zinc-900 px-6 py-4">
<a href="{{ route('helpdesk.tickets.index') }}" wire:navigate class="rounded-xl bg-blue-600 px-4 py-2 text-sm font-semibold text-white shadow-sm hover:bg-blue-700">
Cancel
</a>
<button
type="submit"
class="inline-flex items-center gap-2 rounded-xl bg-green-600 px-5 py-2 text-sm font-semibold text-white shadow-sm hover:bg-green-700 disabled:cursor-not-allowed disabled:opacity-50"
data-dusk="ticket-create-submit"
wire:loading.attr="disabled"
>
<i class="fa-regular fa-floppy-disk" aria-hidden="true"></i>
<span wire:loading.remove>Create Ticket</span>
<span wire:loading>Creating...</span>
</button>
</div>
</div>
</form>
@include('helpdesk::partials.select2-loader')
</div>