61 lines
2.3 KiB
PHP
61 lines
2.3 KiB
PHP
<?php
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declare(strict_types=1);
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namespace Modules\Helpdesk\Tests\Feature;
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use PHPUnit\Framework\TestCase;
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final class TicketFirstResponseSlaFilesTest extends TestCase
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{
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/**
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* Public replies must satisfy the first-response SLA instead of only incrementing the counter.
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*/
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public function test_public_response_updates_first_response_sla_state(): void
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{
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$servicePath = dirname(__DIR__, 2) . '/Services/SlaService.php';
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self::assertFileExists($servicePath);
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$service = file_get_contents($servicePath);
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self::assertIsString($service);
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self::assertStringContainsString('public function recordPublicResponse(Ticket $ticket, User $actor): void', $service);
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self::assertStringContainsString('markFirstResponse($ticket, $respondedAt, $actor)', $service);
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self::assertStringNotContainsString('(int) $ticket->user_id !== (int) $actor->id', $service);
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}
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/**
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* Existing tickets with public comments but a missing first_response_at are repaired on display.
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*/
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public function test_ticket_show_synchronises_first_response_from_existing_public_comments(): void
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{
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$componentPath = dirname(__DIR__, 2) . '/Livewire/TicketShow.php';
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$servicePath = dirname(__DIR__, 2) . '/Services/SlaService.php';
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$component = file_get_contents($componentPath);
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$service = file_get_contents($servicePath);
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self::assertIsString($component);
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self::assertIsString($service);
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self::assertStringContainsString('syncFirstResponseFromComments($ticket)', $component);
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self::assertStringContainsString("where('is_internal', false)", $service);
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self::assertStringContainsString("whereNull('tombstoned_at')", $service);
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}
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/**
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* The SLA card should show an accurate response state instead of Awaiting response after public replies exist.
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*/
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public function test_sla_card_has_clear_responded_and_awaiting_public_reply_states(): void
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{
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$viewPath = dirname(__DIR__, 2) . '/Resources/views/livewire/ticket-show.blade.php';
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$view = file_get_contents($viewPath);
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self::assertIsString($view);
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self::assertStringContainsString('Responded', $view);
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self::assertStringContainsString('Awaiting public reply', $view);
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self::assertStringNotContainsString("?? 'Awaiting response'", $view);
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}
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}
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