Files
WMS/Modules/Helpdesk/Resources/views/livewire/ticket-edit.blade.php
T
2026-06-16 17:15:26 +01:00

278 lines
15 KiB
PHP

<div class="space-y-6">
@vite([
'resources/css/app.css',
'resources/js/app.js',
])
@include('helpdesk::partials.page-header', [
'eyebrow' => 'Helpdesk',
'title' => 'Edit Ticket',
'subtitle' => 'Update ownership, assignment, workflow status, product/service, project, team, category, priority and ticket details.',
])
<form wire:submit.prevent="save" class="space-y-6">
<div class="overflow-hidden rounded-2xl border border-zinc-700 bg-zinc-900 shadow-sm">
<div class="border-b border-zinc-700 bg-zinc-800/80 px-6 py-4">
<div class="flex flex-col gap-3 lg:flex-row lg:items-center lg:justify-between">
<div>
<div class="flex flex-wrap items-center gap-3">
<h2 class="text-lg font-semibold text-zinc-100">
{{ $ticket->reference }} · Ticket controls
</h2>
<span class="inline-flex items-center gap-2 rounded-xl border border-zinc-700 bg-zinc-900 px-3 py-1.5 text-sm font-medium text-zinc-200">
<i class="fa-regular fa-user text-zinc-400" aria-hidden="true"></i>
Owner:
<span class="font-semibold text-white">{{ $ticket->owner?->name ?? 'Unknown' }}</span>
</span>
</div>
<p class="mt-2 text-sm text-zinc-400">
Mandatory fields are marked with <span class="helpdesk-required-star">*</span>.
Assignment and status updates trigger configured workflow messages.
</p>
</div>
<a href="{{ route('helpdesk.tickets.show', $ticket) }}" wire:navigate class="inline-flex items-center justify-center rounded-xl bg-blue-600 px-4 py-2 text-sm font-semibold text-white shadow-sm hover:bg-blue-700">
Back to ticket
</a>
</div>
</div>
<div class="grid gap-5 p-6 lg:grid-cols-3 xl:grid-cols-6">
<div class="lg:col-span-3 xl:col-span-6">
<label class="block text-sm font-semibold text-zinc-200" for="subject">
Subject <span class="helpdesk-required-star">*</span>
</label>
<input
id="subject"
type="text"
maxlength="180"
wire:model.defer="subject"
class="mt-2 block h-14 w-full max-w-4xl rounded-xl border border-zinc-700 bg-zinc-950 px-4 text-base font-medium text-zinc-100 shadow-sm outline-none transition-colors duration-150 placeholder:text-zinc-500 focus:border-blue-500 focus:bg-zinc-950 focus:ring-2 focus:ring-blue-500/40"
data-dusk="ticket-edit-subject"
autocomplete="off"
/>
@error('subject')
<p class="mt-2 text-sm text-red-500">{{ $message }}</p>
@enderror
</div>
@if($companies->isNotEmpty())
<div class="xl:col-span-2">
<label class="block text-sm font-semibold text-zinc-200" for="company_id">
Company <span class="helpdesk-required-star">*</span>
</label>
<select id="company_id" wire:model.defer="company_id" data-helpdesk-select2 class="mt-2 block w-full rounded-xl border-zinc-700 bg-zinc-950 text-zinc-100 shadow-sm focus:border-blue-500 focus:ring-blue-500">
<option value="">Select company</option>
@foreach ($companies as $company)
<option value="{{ $company->id }}">{{ $company->name }}</option>
@endforeach
</select>
@error('company_id')
<p class="mt-2 text-sm text-red-500">{{ $message }}</p>
@enderror
</div>
@endif
<div class="xl:col-span-2">
<label class="block text-sm font-semibold text-zinc-200" for="board_id">Board</label>
<select id="board_id" wire:model.defer="board_id" data-helpdesk-select2 class="mt-2 block w-full rounded-xl border-zinc-700 bg-zinc-950 text-zinc-100 shadow-sm focus:border-blue-500 focus:ring-blue-500" data-dusk="ticket-edit-board">
<option value="">No board</option>
@foreach ($boards as $board)
<option value="{{ $board->id }}">{{ $board->name }}{{ $board->owner ? ' · '.$board->owner->name : '' }}</option>
@endforeach
</select>
@error('board_id')
<p class="mt-2 text-sm text-red-500">{{ $message }}</p>
@enderror
</div>
<div class="xl:col-span-2">
<label class="block text-sm font-semibold text-zinc-200" for="status_id">
Status <span class="helpdesk-required-star">*</span>
</label>
<select id="status_id" wire:model.defer="status_id" data-helpdesk-select2 class="mt-2 block w-full rounded-xl border-zinc-700 bg-zinc-950 text-zinc-100 shadow-sm focus:border-blue-500 focus:ring-blue-500" data-dusk="ticket-edit-status">
@foreach ($statuses as $status)
<option value="{{ $status->id }}">{{ $status->name }}</option>
@endforeach
</select>
@error('status_id')
<p class="mt-2 text-sm text-red-500">{{ $message }}</p>
@enderror
</div>
<div class="xl:col-span-2">
<label class="block text-sm font-semibold text-zinc-200" for="priority_id">
Priority <span class="helpdesk-required-star">*</span>
</label>
<select id="priority_id" wire:model.defer="priority_id" data-helpdesk-select2 class="mt-2 block w-full rounded-xl border-zinc-700 bg-zinc-950 text-zinc-100 shadow-sm focus:border-blue-500 focus:ring-blue-500" data-dusk="ticket-edit-priority">
@foreach ($priorities as $priority)
<option value="{{ $priority->id }}">{{ $priority->name }}</option>
@endforeach
</select>
@error('priority_id')
<p class="mt-2 text-sm text-red-500">{{ $message }}</p>
@enderror
</div>
<div class="xl:col-span-2">
<label class="block text-sm font-semibold text-zinc-200" for="agent_id">Assigned agent</label>
<select id="agent_id" wire:model.defer="agent_id" data-helpdesk-select2 class="mt-2 block w-full rounded-xl border-zinc-700 bg-zinc-950 text-zinc-100 shadow-sm focus:border-blue-500 focus:ring-blue-500" data-dusk="ticket-edit-agent">
<option value="">Unassigned</option>
@foreach ($agents as $agent)
<option value="{{ $agent->id }}">{{ $agent->name }} · {{ $agent->email }}</option>
@endforeach
</select>
@error('agent_id')
<p class="mt-2 text-sm text-red-500">{{ $message }}</p>
@enderror
</div>
<div class="xl:col-span-2">
<label class="block text-sm font-semibold text-zinc-200" for="category_id">
Category <span class="helpdesk-required-star">*</span>
</label>
<select id="category_id" wire:model.defer="category_id" data-helpdesk-select2 class="mt-2 block w-full rounded-xl border-zinc-700 bg-zinc-950 text-zinc-100 shadow-sm focus:border-blue-500 focus:ring-blue-500">
<option value="">No category</option>
@foreach ($categories as $category)
<option value="{{ $category->id }}">{{ $category->name }}</option>
@endforeach
</select>
@error('category_id')
<p class="mt-2 text-sm text-red-500">{{ $message }}</p>
@enderror
</div>
<div class="xl:col-span-2">
<label class="block text-sm font-semibold text-zinc-200" for="project_id">
Project <span class="helpdesk-required-star">*</span>
</label>
<select id="project_id" wire:model.defer="project_id" data-helpdesk-select2 class="mt-2 block w-full rounded-xl border-zinc-700 bg-zinc-950 text-zinc-100 shadow-sm focus:border-blue-500 focus:ring-blue-500">
<option value="">No project</option>
@foreach ($projects as $project)
<option value="{{ $project->id }}">{{ $project->title ?? $project->name }}</option>
@endforeach
</select>
@error('project_id')
<p class="mt-2 text-sm text-red-500">{{ $message }}</p>
@enderror
</div>
<div class="xl:col-span-2">
<label class="block text-sm font-semibold text-zinc-200" for="team_id">
Team <span class="helpdesk-required-star">*</span>
</label>
<select id="team_id" wire:model.defer="team_id" data-helpdesk-select2 class="mt-2 block w-full rounded-xl border-zinc-700 bg-zinc-950 text-zinc-100 shadow-sm focus:border-blue-500 focus:ring-blue-500">
<option value="">No team</option>
@foreach ($teams as $team)
<option value="{{ $team->id }}">{{ $team->name }}</option>
@endforeach
</select>
@error('team_id')
<p class="mt-2 text-sm text-red-500">{{ $message }}</p>
@enderror
</div>
<div class="lg:col-span-3 xl:col-span-6">
<fieldset class="rounded-2xl border border-zinc-700 bg-zinc-950/70 p-4">
<div class="flex flex-col gap-1 sm:flex-row sm:items-center sm:justify-between">
<legend class="text-sm font-semibold text-zinc-200">
Tags
</legend>
<span class="text-xs text-zinc-500">
Optional · select all that apply
</span>
</div>
<div class="mt-4 grid gap-3 sm:grid-cols-2 lg:grid-cols-3 xl:grid-cols-4">
@forelse ($tags as $tag)
<label
for="tag_{{ $tag->id }}"
class="flex cursor-pointer items-center gap-3 rounded-xl border border-zinc-700 bg-zinc-900 px-4 py-3 text-sm font-medium text-zinc-200 transition hover:border-blue-500 hover:bg-zinc-800"
>
<input
id="tag_{{ $tag->id }}"
type="checkbox"
wire:model.defer="tag_ids"
value="{{ $tag->id }}"
class="h-4 w-4 rounded border-zinc-600 bg-zinc-950 text-blue-600 focus:ring-blue-500"
>
<span class="truncate">
{{ $tag->name }}
</span>
</label>
@empty
<div class="rounded-xl border border-dashed border-zinc-700 bg-zinc-900 px-4 py-3 text-sm text-zinc-400">
No tags are available.
</div>
@endforelse
</div>
@error('tag_ids')
<p class="mt-3 text-sm text-red-500">{{ $message }}</p>
@enderror
@error('tag_ids.*')
<p class="mt-3 text-sm text-red-500">{{ $message }}</p>
@enderror
</fieldset>
</div>
<div class="xl:col-span-2">
<label class="block text-sm font-semibold text-zinc-200" for="due_at">Due date</label>
<input id="due_at" type="date" wire:model.defer="due_at" class="mt-2 block w-full rounded-xl border-zinc-700 bg-zinc-950 text-zinc-100 shadow-sm focus:border-blue-500 focus:ring-blue-500">
@error('due_at')
<p class="mt-2 text-sm text-red-500">{{ $message }}</p>
@enderror
</div>
<div class="lg:col-span-3 xl:col-span-6">
<x-helpdesk::html-editor dusk="ticket-edit-body-editor" wire:model="body" label="Details *" rows="10" placeholder="Update the ticket details..." />
@error('body')
<p class="mt-2 text-sm text-red-500">{{ $message }}</p>
@enderror
</div>
</div>
<div class="flex items-center justify-end gap-3 border-t border-zinc-700 bg-zinc-900 px-6 py-4">
<a href="{{ route('helpdesk.tickets.show', $ticket) }}" wire:navigate class="rounded-xl bg-blue-600 px-4 py-2 text-sm font-semibold text-white shadow-sm hover:bg-blue-700">
Cancel
</a>
<button
type="submit"
class="inline-flex items-center gap-2 rounded-xl bg-green-600 px-5 py-2 text-sm font-semibold text-white shadow-sm hover:bg-green-700 disabled:cursor-not-allowed disabled:opacity-50"
data-dusk="ticket-edit-submit"
wire:loading.attr="disabled"
>
<i class="fa-regular fa-floppy-disk" aria-hidden="true"></i>
<span wire:loading.remove>Save Ticket</span>
<span wire:loading>Saving...</span>
</button>
</div>
</div>
</form>
</div>