412 lines
20 KiB
PHP
412 lines
20 KiB
PHP
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<style>
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.hd-helpdesk-surface .hd-btn,
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.hd-btn {
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display: inline-flex;
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align-items: center;
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justify-content: center;
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gap: .5rem;
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border-radius: .85rem;
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padding: .62rem 1.05rem;
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font-size: .875rem;
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line-height: 1.25rem;
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font-weight: 800;
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color: #ffffff !important;
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text-decoration: none !important;
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border: 1px solid rgba(255,255,255,.14);
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box-shadow: 0 12px 28px rgba(0,0,0,.22);
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transition: background-color .15s ease, transform .15s ease, box-shadow .15s ease;
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}
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.hd-helpdesk-surface .hd-btn:hover,
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.hd-btn:hover {
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transform: translateY(-1px);
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box-shadow: 0 16px 34px rgba(0,0,0,.30);
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}
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.hd-helpdesk-surface .hd-btn-sm,
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.hd-btn-sm {
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border-radius: .65rem;
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padding: .42rem .78rem;
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font-size: .8125rem;
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}
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.hd-helpdesk-surface .hd-btn-blue,
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.hd-btn-blue { background: #2563eb !important; }
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.hd-helpdesk-surface .hd-btn-blue:hover,
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.hd-btn-blue:hover { background: #1d4ed8 !important; }
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.hd-helpdesk-surface .hd-btn-green,
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.hd-btn-green { background: #16a34a !important; }
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.hd-helpdesk-surface .hd-btn-green:hover,
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.hd-btn-green:hover { background: #15803d !important; }
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.hd-helpdesk-surface .hd-btn-amber,
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.hd-btn-amber { background: #f59e0b !important; }
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.hd-helpdesk-surface .hd-btn-amber:hover,
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.hd-btn-amber:hover { background: #d97706 !important; }
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.hd-helpdesk-surface .hd-btn-red,
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.hd-btn-red { background: #dc2626 !important; }
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.hd-helpdesk-surface .hd-btn-red:hover,
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.hd-btn-red:hover { background: #b91c1c !important; }
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.hd-helpdesk-surface .hd-btn-violet,
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.hd-btn-violet { background: #7c3aed !important; }
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.hd-helpdesk-surface .hd-btn-violet:hover,
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.hd-btn-violet:hover { background: #6d28d9 !important; }
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.hd-helpdesk-surface button[type="submit"],
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.hd-helpdesk-surface button[data-flux-button][type="submit"] {
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background: #16a34a !important;
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color: #ffffff !important;
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border-color: rgba(255,255,255,.14) !important;
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}
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.hd-helpdesk-surface button[wire\:click^="reset"],
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.hd-helpdesk-surface button[wire\:target^="reset"] {
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background: #f59e0b !important;
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color: #ffffff !important;
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border-color: rgba(255,255,255,.14) !important;
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}
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.hd-helpdesk-surface button[wire\:click^="edit"],
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.hd-helpdesk-surface button[wire\:target^="edit"] {
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background: #2563eb !important;
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color: #ffffff !important;
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border-color: rgba(255,255,255,.14) !important;
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}
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.hd-helpdesk-surface button[wire\:click^="delete"],
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.hd-helpdesk-surface button[wire\:target^="delete"] {
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background: #dc2626 !important;
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color: #ffffff !important;
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border-color: rgba(255,255,255,.14) !important;
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}
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.hd-select {
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width: 100%;
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min-height: 3.35rem;
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border-radius: 1rem;
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border: 1px solid #3f3f46 !important;
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background: #09090b !important;
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color: #f4f4f5 !important;
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padding: .78rem 3rem .78rem 1rem;
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font-weight: 800;
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outline: none;
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box-shadow: inset 0 1px 0 rgba(255,255,255,.05), 0 12px 26px rgba(0,0,0,.24);
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}
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.hd-select:focus {
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border-color: #60a5fa !important;
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box-shadow: 0 0 0 3px rgba(96,165,250,.38), inset 0 1px 0 rgba(255,255,255,.05);
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}
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.helpdesk-ticket-form,
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.helpdesk-ticket-form * {
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-webkit-tap-highlight-color: transparent;
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}
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.helpdesk-ticket-form input,
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.helpdesk-ticket-form textarea,
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.helpdesk-ticket-form select,
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.helpdesk-ticket-form .select2-container--default .select2-selection--single,
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.helpdesk-ticket-form .select2-container--default .select2-selection--multiple,
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.helpdesk-ticket-form .select2-container--default .select2-selection__rendered,
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.helpdesk-ticket-form .select2-container--default .select2-selection__choice {
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background: #09090b !important;
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background-color: #09090b !important;
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color: #f4f4f5 !important;
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border-color: #3f3f46 !important;
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caret-color: #f4f4f5 !important;
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opacity: 1 !important;
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}
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.helpdesk-ticket-form input:disabled,
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.helpdesk-ticket-form textarea:disabled,
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.helpdesk-ticket-form select:disabled,
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.helpdesk-ticket-form .select2-container--disabled .select2-selection--single,
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.helpdesk-ticket-form .select2-container--disabled .select2-selection--multiple,
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.helpdesk-ticket-form [disabled],
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.helpdesk-ticket-form [aria-disabled="true"] {
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background: #09090b !important;
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background-color: #09090b !important;
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color: #a1a1aa !important;
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opacity: 1 !important;
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}
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.helpdesk-ticket-form input:-webkit-autofill,
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.helpdesk-ticket-form input:-webkit-autofill:hover,
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.helpdesk-ticket-form input:-webkit-autofill:focus,
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.helpdesk-ticket-form textarea:-webkit-autofill,
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.helpdesk-ticket-form textarea:-webkit-autofill:hover,
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.helpdesk-ticket-form textarea:-webkit-autofill:focus,
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.helpdesk-ticket-form select:-webkit-autofill,
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.helpdesk-ticket-form select:-webkit-autofill:hover,
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.helpdesk-ticket-form select:-webkit-autofill:focus {
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-webkit-text-fill-color: #f4f4f5 !important;
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box-shadow: 0 0 0 1000px #09090b inset !important;
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transition: background-color 9999s ease-in-out 0s;
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}
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</style>
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<div class="hd-helpdesk-surface space-y-6">
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<style>
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.helpdesk-required-star {
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color: #ef4444 !important;
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font-weight: 800;
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}
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.select2-container--default .select2-selection--single {
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position: relative;
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}
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.select2-container--default .select2-selection--single .select2-selection__clear {
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position: absolute !important;
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top: 50% !important;
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right: 2.25rem !important;
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left: auto !important;
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float: none !important;
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margin: 0 !important;
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transform: translateY(-50%);
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color: #f87171 !important;
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font-weight: 800 !important;
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z-index: 5;
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}
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.helpdesk-ticket-form input,
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.helpdesk-ticket-form textarea,
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.helpdesk-ticket-form select {
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background-color: #09090b !important;
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color: #f4f4f5 !important;
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caret-color: #f4f4f5;
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}
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.helpdesk-ticket-form input:focus,
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.helpdesk-ticket-form textarea:focus,
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.helpdesk-ticket-form select:focus {
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background-color: #09090b !important;
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color: #f4f4f5 !important;
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}
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.helpdesk-ticket-form input:-webkit-autofill,
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.helpdesk-ticket-form input:-webkit-autofill:hover,
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.helpdesk-ticket-form input:-webkit-autofill:focus,
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.helpdesk-ticket-form textarea:-webkit-autofill,
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.helpdesk-ticket-form textarea:-webkit-autofill:hover,
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.helpdesk-ticket-form textarea:-webkit-autofill:focus,
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.helpdesk-ticket-form select:-webkit-autofill,
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.helpdesk-ticket-form select:-webkit-autofill:hover,
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.helpdesk-ticket-form select:-webkit-autofill:focus {
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-webkit-text-fill-color: #f4f4f5 !important;
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box-shadow: 0 0 0 1000px #09090b inset !important;
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transition: background-color 9999s ease-in-out 0s;
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}
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.helpdesk-ticket-form [wire\:loading],
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.helpdesk-ticket-form [wire\:loading\.delay],
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.helpdesk-ticket-form [wire\:loading\.remove] {
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color: inherit;
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}
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</style>
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@include('helpdesk::partials.page-header', [
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'eyebrow' => 'Helpdesk',
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'title' => 'Create ticket',
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'subtitle' => 'Raise a new support request with priority, product/service, project, category, team and full details.',
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])
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<form wire:submit.prevent="save" enctype="multipart/form-data" class="helpdesk-ticket-form space-y-6">
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<div class="overflow-hidden rounded-2xl border border-zinc-700 bg-zinc-900 shadow-sm">
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<div class="border-b border-zinc-700 bg-zinc-800/80 px-6 py-4">
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<h2 class="text-lg font-semibold text-zinc-100">Ticket details</h2>
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<p class="mt-1 text-sm text-zinc-400">
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Mandatory fields are marked with <span class="helpdesk-required-star">*</span>.
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Use the searchable lists to keep the ticket correctly routed.
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</p>
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</div>
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<div class="grid gap-5 p-6 lg:grid-cols-3 xl:grid-cols-6">
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<div class="lg:col-span-3 xl:col-span-6">
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<label class="block text-sm font-semibold text-zinc-200" for="subject">
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Subject <span class="helpdesk-required-star">*</span>
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</label>
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<input
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id="subject"
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type="text"
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maxlength="180"
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wire:model.defer="subject"
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class="mt-2 block h-14 w-full max-w-4xl rounded-xl border border-zinc-700 bg-zinc-950 px-4 text-base font-medium text-zinc-100 shadow-sm outline-none transition-colors duration-150 placeholder:text-zinc-500 focus:border-blue-500 focus:bg-zinc-950 focus:ring-2 focus:ring-blue-500/40"
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data-dusk="ticket-subject"
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autocomplete="off"
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/>
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@error('subject')
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<p class="mt-2 text-sm text-red-500">{{ $message }}</p>
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@enderror
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</div>
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@if($companies->isNotEmpty())
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<div class="xl:col-span-2">
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<label class="block text-sm font-semibold text-zinc-200" for="company_id">
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Company <span class="helpdesk-required-star">*</span>
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</label>
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<select id="company_id" wire:model.defer="company_id" data-helpdesk-select2 class="mt-2 block w-full rounded-xl border-zinc-700 bg-zinc-950 text-zinc-100 shadow-sm focus:border-blue-500 focus:ring-blue-500">
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<option value="">Select company</option>
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@foreach ($companies as $company)
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<option value="{{ $company->id }}" @selected((string) $company_id === (string) $company->id)>{{ $company->name }}</option>
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@endforeach
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</select>
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@error('company_id')
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<p class="mt-2 text-sm text-red-500">{{ $message }}</p>
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@enderror
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</div>
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@endif
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<div class="xl:col-span-2">
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<label class="block text-sm font-semibold text-zinc-200" for="board_id">
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Board <span class="helpdesk-required-star">*</span>
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</label>
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<select id="board_id" wire:model.defer="board_id" data-helpdesk-select2 class="mt-2 block w-full rounded-xl border-zinc-700 bg-zinc-950 text-zinc-100 shadow-sm focus:border-blue-500 focus:ring-blue-500" data-dusk="ticket-board">
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@foreach ($boards as $board)
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<option value="{{ $board->id }}" @selected((int) $board_id === (int) $board->id)>{{ $board->name }}{{ $board->owner ? ' · '.$board->owner->name : '' }}</option>
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@endforeach
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</select>
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@error('board_id')
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<p class="mt-2 text-sm text-red-500">{{ $message }}</p>
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@enderror
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</div>
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<div class="xl:col-span-2">
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<label class="block text-sm font-semibold text-zinc-200" for="priority_id">
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Priority <span class="helpdesk-required-star">*</span>
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</label>
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<select id="priority_id" wire:model.defer="priority_id" data-helpdesk-select2 class="mt-2 block w-full rounded-xl border-zinc-700 bg-zinc-950 text-zinc-100 shadow-sm focus:border-blue-500 focus:ring-blue-500" data-dusk="ticket-priority">
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<option value="">Select priority</option>
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@foreach ($priorities as $priority)
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<option value="{{ $priority->id }}" @selected((string) $priority_id === (string) $priority->id)>{{ $priority->name }}</option>
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@endforeach
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</select>
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@error('priority_id')
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<p class="mt-2 text-sm text-red-500">{{ $message }}</p>
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@enderror
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</div>
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<div class="xl:col-span-2">
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<label class="block text-sm font-semibold text-zinc-200" for="category_id">
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Category <span class="helpdesk-required-star">*</span>
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</label>
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<select id="category_id" wire:model.defer="category_id" data-helpdesk-select2 class="mt-2 block w-full rounded-xl border-zinc-700 bg-zinc-950 text-zinc-100 shadow-sm focus:border-blue-500 focus:ring-blue-500">
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<option value="">Select category</option>
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@foreach ($categories as $category)
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<option value="{{ $category->id }}" @selected((string) $category_id === (string) $category->id)>{{ $category->name }}</option>
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@endforeach
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</select>
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@error('category_id')
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<p class="mt-2 text-sm text-red-500">{{ $message }}</p>
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@enderror
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</div>
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<div class="xl:col-span-2">
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<label class="block text-sm font-semibold text-zinc-200" for="project_id">
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Project <span class="helpdesk-required-star">*</span>
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</label>
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<select id="project_id" wire:model.defer="project_id" data-helpdesk-select2 class="mt-2 block w-full rounded-xl border-zinc-700 bg-zinc-950 text-zinc-100 shadow-sm focus:border-blue-500 focus:ring-blue-500">
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<option value="">Select project</option>
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@foreach ($projects as $project)
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<option value="{{ $project->id }}" @selected((string) $project_id === (string) $project->id)>{{ $project->title ?? $project->name }}</option>
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@endforeach
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</select>
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@error('project_id')
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<p class="mt-2 text-sm text-red-500">{{ $message }}</p>
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@enderror
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</div>
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<div class="xl:col-span-2">
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<label class="block text-sm font-semibold text-zinc-200" for="team_id">
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Team <span class="helpdesk-required-star">*</span>
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</label>
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<select id="team_id" wire:model.defer="team_id" data-helpdesk-select2 class="mt-2 block w-full rounded-xl border-zinc-700 bg-zinc-950 text-zinc-100 shadow-sm focus:border-blue-500 focus:ring-blue-500">
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<option value="">Select team</option>
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@foreach ($teams as $team)
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<option value="{{ $team->id }}" @selected((string) $team_id === (string) $team->id)>{{ $team->name }}</option>
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@endforeach
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</select>
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@error('team_id')
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<p class="mt-2 text-sm text-red-500">{{ $message }}</p>
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@enderror
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</div>
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<div class="xl:col-span-2">
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<label class="block text-sm font-semibold text-zinc-200" for="tag_ids">Tags</label>
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<select id="tag_ids" wire:model.defer="tag_ids" data-helpdesk-select2 multiple class="mt-2 block w-full rounded-xl border-zinc-700 bg-zinc-950 text-zinc-100 shadow-sm focus:border-blue-500 focus:ring-blue-500">
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@foreach ($tags as $tag)
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<option value="{{ $tag->id }}" @selected(in_array((string) $tag->id, array_map('strval', $tag_ids ?? []), true))>{{ $tag->name }}</option>
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@endforeach
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</select>
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@error('tag_ids')
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<p class="mt-2 text-sm text-red-500">{{ $message }}</p>
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@enderror
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@error('tag_ids.*')
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<p class="mt-2 text-sm text-red-500">{{ $message }}</p>
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@enderror
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</div>
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<div class="xl:col-span-2">
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<label class="block text-sm font-semibold text-zinc-200" for="due_at">Due date</label>
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<input id="due_at" type="date" wire:model.defer="due_at" class="mt-2 block w-full rounded-xl border-zinc-700 bg-zinc-950 text-zinc-100 shadow-sm focus:border-blue-500 focus:ring-blue-500">
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@error('due_at')
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<p class="mt-2 text-sm text-red-500">{{ $message }}</p>
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@enderror
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</div>
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<div class="lg:col-span-3 xl:col-span-6">
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<x-helpdesk::html-editor dusk="ticket-body-editor" wire:model="body" label="Details *" rows="10" placeholder="Describe the issue, expected outcome, steps to reproduce and any useful context..." />
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@error('body')
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<p class="mt-2 text-sm text-red-500">{{ $message }}</p>
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@enderror
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</div>
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<div class="lg:col-span-3 xl:col-span-6">
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<label class="block text-sm font-semibold text-zinc-200" for="attachments">Attachments</label>
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<input id="attachments" type="file" wire:model="attachments" multiple class="mt-2 block w-full rounded-xl border border-zinc-700 bg-zinc-950 px-3 py-2 text-sm text-zinc-100 shadow-sm">
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@error('attachments')
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<p class="mt-2 text-sm text-red-500">{{ $message }}</p>
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@enderror
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@error('attachments.*')
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<p class="mt-2 text-sm text-red-500">{{ $message }}</p>
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@enderror
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</div>
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</div>
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<div class="flex items-center justify-end gap-3 border-t border-zinc-700 bg-zinc-900 px-6 py-4">
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<a href="{{ route('helpdesk.tickets.index') }}" wire:navigate class="rounded-xl bg-blue-600 px-4 py-2 text-sm font-semibold text-white shadow-sm hover:bg-blue-700">
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Cancel
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</a>
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<button
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type="submit"
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class="inline-flex items-center gap-2 rounded-xl bg-green-600 px-5 py-2 text-sm font-semibold text-white shadow-sm hover:bg-green-700 disabled:cursor-not-allowed disabled:opacity-50"
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data-dusk="ticket-create-submit"
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wire:loading.attr="disabled"
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>
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<i class="fa-regular fa-floppy-disk" aria-hidden="true"></i>
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<span wire:loading.remove>Create Ticket</span>
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<span wire:loading>Creating...</span>
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</button>
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</div>
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</div>
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</form>
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@include('helpdesk::partials.select2-loader')
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</div>
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