WMS/Modules/Helpdesk/Livewire/TicketTimer.php

<?php

declare(strict_types=1);

namespace Modules\Helpdesk\Livewire;

use Carbon\Carbon;
use Illuminate\Contracts\Auth\Authenticatable;
use Illuminate\Database\Eloquent\Builder;
use Illuminate\Database\QueryException;
use Illuminate\Support\Facades\Auth;
use Illuminate\Validation\ValidationException;
use Livewire\Component;
use Modules\Helpdesk\Models\Ticket;
use Modules\Helpdesk\Models\TicketTimeLog;

class TicketTimer extends Component
{
    public Ticket $ticket;

    public ?TicketTimeLog $activeTimer = null;

    public string $description = '';

    public ?string $message = null;

    public int $elapsedSeconds = 0;

    /**
     * Mount the ticket timer and load any active database-backed timer.
     */
    public function mount(Ticket $ticket): void
    {
        $this->ticket = $ticket;
        $this->refreshActiveTimer();
    }

    /**
     * Refresh the timer every poll cycle while the timer is running.
     */
    public function refreshTimer(): void
    {
        $this->refreshActiveTimer();
    }

    /**
     * Start a database-backed timer for the current authenticated user.
     *
     * @throws ValidationException
     */
    public function startTimer(): void
    {
        $user = $this->authenticatedUser();

        if ($this->activeUserTimerQuery($user)->exists()) {
            throw ValidationException::withMessages([
                'timer' => 'You already have a running timer.',
            ]);
        }

        $startedAt = Carbon::now();

        try {
            $timer = TicketTimeLog::query()->create([
                'ticket_id' => $this->ticket->getKey(),
                'user_id' => $user->getAuthIdentifier(),
                'minutes' => 0,
                'seconds' => 0,
                'description' => $this->normalisedDescription(),
                'started_at' => $startedAt,
                'ended_at' => null,
                'logged_at' => $startedAt,
            ]);
        } catch (QueryException) {
            throw ValidationException::withMessages([
                'timer' => 'You already have a running timer.',
            ]);
        }

        $this->activeTimer = $timer->fresh();
        $this->elapsedSeconds = 0;
        $this->description = '';
        $this->message = 'Timer started.';

        $this->dispatch('timer-started');
        $this->dispatch('helpdesk-ticket-time-log-updated');
    }

    /**
     * End the current user's active timer and persist seconds/minutes.
     *
     * @throws ValidationException
     */
    public function endTimer(): void
    {
        $user = $this->authenticatedUser();
        $timer = $this->activeUserTimerQuery($user)->first();

        if (! $timer instanceof TicketTimeLog) {
            throw ValidationException::withMessages([
                'timer' => 'There is no running timer to end.',
            ]);
        }

        $endedAt = Carbon::now();
        $description = trim($this->description) !== '' ? trim($this->description) : $timer->description;
        $seconds = max(1, (int) $timer->started_at->diffInSeconds($endedAt));
        $minutes = (int) ceil($seconds / 60);

        $timer->forceFill([
            'ended_at' => $endedAt,
            'seconds' => $seconds,
            'minutes' => $minutes,
            'description' => $description,
            'logged_at' => $endedAt,
        ])->save();

        $totalSeconds = (int) TicketTimeLog::query()
            ->where('ticket_id', $this->ticket->getKey())
            ->whereNotNull('ended_at')
            ->sum('seconds');

        $this->ticket->forceFill([
            'time_spent_minutes' => (int) ceil($totalSeconds / 60),
        ])->save();

        $this->activeTimer = null;
        $this->elapsedSeconds = 0;
        $this->description = '';
        $this->message = 'Timer ended and time was added to the ticket.';

        $this->dispatch('timer-ended');
        $this->dispatch('helpdesk-ticket-time-log-updated');
    }

    /**
     * Get the currently elapsed timer duration.
     */
    public function getElapsedTimeProperty(): string
    {
        return gmdate('H:i:s', $this->elapsedSeconds);
    }

    /**
     * Determine whether the current user has a running timer.
     */
    public function getIsRunningProperty(): bool
    {
        return $this->activeTimer instanceof TicketTimeLog;
    }

    /**
     * Render the timer view.
     */
    public function render()
    {
        return view('helpdesk::livewire.ticket-timer');
    }

    /**
     * Refresh the active timer state from the database.
     */
    private function refreshActiveTimer(): void
    {
        $user = Auth::user();

        if (! $user instanceof Authenticatable) {
            $this->activeTimer = null;
            $this->elapsedSeconds = 0;

            return;
        }

        $this->activeTimer = $this->activeUserTimerQuery($user)->first();

        $this->elapsedSeconds = $this->activeTimer instanceof TicketTimeLog
            ? max(0, (int) $this->activeTimer->started_at->diffInSeconds(Carbon::now()))
            : 0;
    }

    /**
     * Build the active timer query for the authenticated user and current ticket.
     */
    private function activeUserTimerQuery(Authenticatable $user): Builder
    {
        return TicketTimeLog::query()
            ->where('ticket_id', $this->ticket->getKey())
            ->where('user_id', $user->getAuthIdentifier())
            ->whereNull('ended_at');
    }

    /**
     * Return the authenticated user or fail validation cleanly.
     *
     * @throws ValidationException
     */
    private function authenticatedUser(): Authenticatable
    {
        $user = Auth::user();

        if (! $user instanceof Authenticatable) {
            throw ValidationException::withMessages([
                'timer' => 'You must be logged in to use the timer.',
            ]);
        }

        return $user;
    }

    /**
     * Return the safe timer description.
     */
    private function normalisedDescription(): string
    {
        $description = trim($this->description);

        return $description !== '' ? $description : 'Timer entry';
    }
}