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WMS/Modules/Helpdesk/Http/Controllers/TicketTimeLogController.php
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3.5 KiB
PHP

<?php
declare(strict_types=1);
namespace Modules\Helpdesk\Http\Controllers;
use Illuminate\Auth\Access\AuthorizationException;
use Illuminate\Http\RedirectResponse;
use Illuminate\Http\Request;
use Illuminate\Routing\Controller;
use Illuminate\Support\Facades\DB;
use Illuminate\Support\Facades\Schema;
use Modules\Helpdesk\Models\Ticket;
final class TicketTimeLogController extends Controller
{
/**
* Store logged time against the selected helpdesk ticket.
*
* @throws AuthorizationException
*/
public function store(Request $request, Ticket $ticket): RedirectResponse
{
if ($request->user()?->cannot('update', $ticket)) {
throw new AuthorizationException;
}
$validated = $request->validate([
'minutes' => ['required', 'integer', 'min:1', 'max:1440'],
'description' => ['nullable', 'string', 'max:1000'],
]);
$minutes = (int) $validated['minutes'];
$description = $validated['description'] ?? null;
$loggedAt = now();
DB::transaction(function () use ($ticket, $request, $minutes, $description, $loggedAt): void {
if (Schema::hasColumn($ticket->getTable(), 'time_spent_minutes')) {
$ticket->increment('time_spent_minutes', $minutes, [
'last_activity_at' => $loggedAt,
]);
} elseif (Schema::hasColumn($ticket->getTable(), 'last_activity_at')) {
$ticket->forceFill(['last_activity_at' => $loggedAt])->save();
}
if (Schema::hasTable('helpdesk_time_logs')) {
DB::table('helpdesk_time_logs')->insert([
'ticket_id' => $ticket->getKey(),
'user_id' => $request->user()->getKey(),
'minutes' => $minutes,
'description' => $description,
'logged_at' => $loggedAt,
'created_at' => $loggedAt,
'updated_at' => $loggedAt,
]);
}
if (Schema::hasTable('helpdesk_ticket_time_logs')) {
$payload = [
'ticket_id' => $ticket->getKey(),
'user_id' => $request->user()->getKey(),
'minutes' => $minutes,
'description' => $description,
'created_at' => $loggedAt,
'updated_at' => $loggedAt,
];
if (Schema::hasColumn('helpdesk_ticket_time_logs', 'started_at')) {
$payload['started_at'] = $loggedAt->copy()->subMinutes($minutes);
}
if (Schema::hasColumn('helpdesk_ticket_time_logs', 'ended_at')) {
$payload['ended_at'] = $loggedAt;
}
if (Schema::hasColumn('helpdesk_ticket_time_logs', 'logged_at')) {
$payload['logged_at'] = $loggedAt;
}
if (Schema::hasColumn('helpdesk_ticket_time_logs', 'duration_seconds')) {
$payload['duration_seconds'] = $minutes * 60;
}
if (Schema::hasColumn('helpdesk_ticket_time_logs', 'seconds')) {
$payload['seconds'] = $minutes * 60;
}
DB::table('helpdesk_ticket_time_logs')->insert($payload);
}
});
return redirect()
->route('helpdesk.tickets.show', $ticket)
->with('ticket-action-updated', 'Time logged successfully.');
}
}