34 lines
765 B
PHP
34 lines
765 B
PHP
<?php
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declare(strict_types=1);
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namespace Modules\Helpdesk\Concerns;
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use Illuminate\Database\Eloquent\Relations\HasMany;
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use Modules\Helpdesk\Models\Ticket;
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trait HasHelpdeskTickets
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{
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/** @return HasMany<Ticket> */
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public function helpdeskTickets(): HasMany
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{
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return $this->hasMany(Ticket::class, 'user_id');
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}
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/** @return HasMany<Ticket> */
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public function helpdeskAssignedTickets(): HasMany
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{
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return $this->hasMany(Ticket::class, 'agent_id');
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}
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public function isHelpdeskAgent(): bool
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{
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return (bool) (($this->helpdesk_agent ?? false) || ($this->helpdesk_admin ?? false));
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}
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public function isHelpdeskAdmin(): bool
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{
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return (bool) ($this->helpdesk_admin ?? false);
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}
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}
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