237 lines
12 KiB
PHP
237 lines
12 KiB
PHP
<div class="space-y-6">
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<style>
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.helpdesk-required-star {
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color: #ef4444 !important;
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font-weight: 800;
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}
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.select2-container--default .select2-selection--single {
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position: relative;
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}
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.select2-container--default .select2-selection--single .select2-selection__clear {
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position: absolute !important;
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top: 50% !important;
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right: 2.25rem !important;
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left: auto !important;
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float: none !important;
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margin: 0 !important;
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transform: translateY(-50%);
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color: #f87171 !important;
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font-weight: 800 !important;
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z-index: 5;
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}
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</style>
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@include('helpdesk::partials.page-header', [
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'eyebrow' => 'Helpdesk',
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'title' => 'Edit Ticket',
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'subtitle' => 'Update ownership, assignment, workflow status, product/service, project, team, category, priority and ticket details.',
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])
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<form wire:submit.prevent="save" class="space-y-6">
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<div class="overflow-hidden rounded-2xl border border-zinc-700 bg-zinc-900 shadow-sm">
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<div class="border-b border-zinc-700 bg-zinc-800/80 px-6 py-4">
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<div class="flex flex-col gap-3 lg:flex-row lg:items-center lg:justify-between">
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<div>
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<div class="flex flex-wrap items-center gap-3">
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<h2 class="text-lg font-semibold text-zinc-100">
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{{ $ticket->reference }} · Ticket controls
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</h2>
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<span class="inline-flex items-center gap-2 rounded-xl border border-zinc-700 bg-zinc-900 px-3 py-1.5 text-sm font-medium text-zinc-200">
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<i class="fa-regular fa-user text-zinc-400" aria-hidden="true"></i>
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Owner:
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<span class="font-semibold text-white">{{ $ticket->owner?->name ?? 'Unknown' }}</span>
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</span>
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</div>
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<p class="mt-2 text-sm text-zinc-400">
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Mandatory fields are marked with <span class="helpdesk-required-star">*</span>.
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Assignment and status updates trigger configured workflow messages.
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</p>
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</div>
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<a href="{{ route('helpdesk.tickets.show', $ticket) }}" wire:navigate class="inline-flex items-center justify-center rounded-xl bg-blue-600 px-4 py-2 text-sm font-semibold text-white shadow-sm hover:bg-blue-700">
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Back to ticket
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</a>
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</div>
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</div>
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<div class="grid gap-5 p-6 lg:grid-cols-3 xl:grid-cols-6">
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<div class="lg:col-span-3 xl:col-span-6">
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<label class="block text-sm font-semibold text-zinc-200" for="subject">
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Subject <span class="helpdesk-required-star">*</span>
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</label>
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<textarea
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id="subject"
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rows="3"
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wire:model.defer="subject"
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class="mt-2 block min-h-[92px] w-full resize-y rounded-xl border-zinc-700 bg-zinc-950 px-4 py-3 text-zinc-100 shadow-sm focus:border-blue-500 focus:ring-blue-500"
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data-dusk="ticket-edit-subject"
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></textarea>
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@error('subject')
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<p class="mt-2 text-sm text-red-500">{{ $message }}</p>
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@enderror
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</div>
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@if($companies->isNotEmpty())
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<div class="xl:col-span-2">
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<label class="block text-sm font-semibold text-zinc-200" for="company_id">
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Company <span class="helpdesk-required-star">*</span>
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</label>
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<select id="company_id" wire:model.defer="company_id" data-helpdesk-select2 class="mt-2 block w-full rounded-xl border-zinc-700 bg-zinc-950 text-zinc-100 shadow-sm focus:border-blue-500 focus:ring-blue-500">
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<option value="">Select company</option>
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@foreach ($companies as $company)
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<option value="{{ $company->id }}">{{ $company->name }}</option>
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@endforeach
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</select>
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@error('company_id')
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<p class="mt-2 text-sm text-red-500">{{ $message }}</p>
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@enderror
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</div>
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@endif
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<div class="xl:col-span-2">
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<label class="block text-sm font-semibold text-zinc-200" for="status_id">
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Status <span class="helpdesk-required-star">*</span>
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</label>
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<select id="status_id" wire:model.defer="status_id" data-helpdesk-select2 class="mt-2 block w-full rounded-xl border-zinc-700 bg-zinc-950 text-zinc-100 shadow-sm focus:border-blue-500 focus:ring-blue-500" data-dusk="ticket-edit-status">
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@foreach ($statuses as $status)
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<option value="{{ $status->id }}">{{ $status->name }}</option>
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@endforeach
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</select>
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@error('status_id')
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<p class="mt-2 text-sm text-red-500">{{ $message }}</p>
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@enderror
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</div>
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<div class="xl:col-span-2">
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<label class="block text-sm font-semibold text-zinc-200" for="priority_id">
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Priority <span class="helpdesk-required-star">*</span>
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</label>
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<select id="priority_id" wire:model.defer="priority_id" data-helpdesk-select2 class="mt-2 block w-full rounded-xl border-zinc-700 bg-zinc-950 text-zinc-100 shadow-sm focus:border-blue-500 focus:ring-blue-500" data-dusk="ticket-edit-priority">
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@foreach ($priorities as $priority)
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<option value="{{ $priority->id }}">{{ $priority->name }}</option>
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@endforeach
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</select>
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@error('priority_id')
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<p class="mt-2 text-sm text-red-500">{{ $message }}</p>
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@enderror
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</div>
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<div class="xl:col-span-2">
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<label class="block text-sm font-semibold text-zinc-200" for="agent_id">Assigned agent</label>
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<select id="agent_id" wire:model.defer="agent_id" data-helpdesk-select2 class="mt-2 block w-full rounded-xl border-zinc-700 bg-zinc-950 text-zinc-100 shadow-sm focus:border-blue-500 focus:ring-blue-500" data-dusk="ticket-edit-agent">
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<option value="">Unassigned</option>
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@foreach ($agents as $agent)
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<option value="{{ $agent->id }}">{{ $agent->name }} · {{ $agent->email }}</option>
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@endforeach
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</select>
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@error('agent_id')
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<p class="mt-2 text-sm text-red-500">{{ $message }}</p>
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@enderror
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</div>
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<div class="xl:col-span-2">
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<label class="block text-sm font-semibold text-zinc-200" for="category_id">
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Category <span class="helpdesk-required-star">*</span>
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</label>
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<select id="category_id" wire:model.defer="category_id" data-helpdesk-select2 class="mt-2 block w-full rounded-xl border-zinc-700 bg-zinc-950 text-zinc-100 shadow-sm focus:border-blue-500 focus:ring-blue-500">
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<option value="">No category</option>
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@foreach ($categories as $category)
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<option value="{{ $category->id }}">{{ $category->name }}</option>
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@endforeach
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</select>
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@error('category_id')
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<p class="mt-2 text-sm text-red-500">{{ $message }}</p>
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@enderror
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</div>
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<div class="xl:col-span-2">
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<label class="block text-sm font-semibold text-zinc-200" for="project_id">
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Project <span class="helpdesk-required-star">*</span>
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</label>
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<select id="project_id" wire:model.defer="project_id" data-helpdesk-select2 class="mt-2 block w-full rounded-xl border-zinc-700 bg-zinc-950 text-zinc-100 shadow-sm focus:border-blue-500 focus:ring-blue-500">
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<option value="">No project</option>
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@foreach ($projects as $project)
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<option value="{{ $project->id }}">{{ $project->title ?? $project->name }}</option>
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@endforeach
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</select>
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@error('project_id')
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<p class="mt-2 text-sm text-red-500">{{ $message }}</p>
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@enderror
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</div>
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<div class="xl:col-span-2">
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<label class="block text-sm font-semibold text-zinc-200" for="team_id">
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Team <span class="helpdesk-required-star">*</span>
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</label>
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<select id="team_id" wire:model.defer="team_id" data-helpdesk-select2 class="mt-2 block w-full rounded-xl border-zinc-700 bg-zinc-950 text-zinc-100 shadow-sm focus:border-blue-500 focus:ring-blue-500">
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<option value="">No team</option>
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@foreach ($teams as $team)
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<option value="{{ $team->id }}">{{ $team->name }}</option>
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@endforeach
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</select>
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@error('team_id')
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<p class="mt-2 text-sm text-red-500">{{ $message }}</p>
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@enderror
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</div>
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<div class="xl:col-span-2">
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<label class="block text-sm font-semibold text-zinc-200" for="due_at">Due date</label>
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<input id="due_at" type="date" wire:model.defer="due_at" class="mt-2 block w-full rounded-xl border-zinc-700 bg-zinc-950 text-zinc-100 shadow-sm focus:border-blue-500 focus:ring-blue-500">
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@error('due_at')
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<p class="mt-2 text-sm text-red-500">{{ $message }}</p>
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@enderror
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</div>
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<div class="lg:col-span-3 xl:col-span-6">
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<x-helpdesk::html-editor dusk="ticket-edit-body-editor" wire:model="body" label="Details *" rows="10" placeholder="Update the ticket details..." />
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@error('body')
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<p class="mt-2 text-sm text-red-500">{{ $message }}</p>
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@enderror
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</div>
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</div>
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<div class="flex items-center justify-end gap-3 border-t border-zinc-700 bg-zinc-900 px-6 py-4">
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<a href="{{ route('helpdesk.tickets.show', $ticket) }}" wire:navigate class="rounded-xl bg-blue-600 px-4 py-2 text-sm font-semibold text-white shadow-sm hover:bg-blue-700">
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Cancel
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</a>
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<button
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type="submit"
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class="inline-flex items-center gap-2 rounded-xl bg-green-600 px-5 py-2 text-sm font-semibold text-white shadow-sm hover:bg-green-700 disabled:cursor-not-allowed disabled:opacity-50"
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data-dusk="ticket-edit-submit"
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wire:loading.attr="disabled"
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>
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<i class="fa-regular fa-floppy-disk" aria-hidden="true"></i>
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<span wire:loading.remove>Save Ticket</span>
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<span wire:loading>Saving...</span>
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</button>
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</div>
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</div>
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</form>
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@include('helpdesk::partials.select2-loader')
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</div>
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