53 lines
1.9 KiB
PHP
53 lines
1.9 KiB
PHP
<?php
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declare(strict_types=1);
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namespace Modules\Helpdesk\Livewire;
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use Illuminate\Contracts\View\View;
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use Illuminate\Support\Facades\Auth;
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use Livewire\Component;
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use Modules\Helpdesk\Models\GitCommit;
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use Modules\Helpdesk\Models\Ticket;
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final class HelpdeskDashboardWidget extends Component
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{
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public function render(): View
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{
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$user = Auth::user();
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$base = Ticket::query();
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if ($user->helpdesk_admin ?? false) {
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// no filter
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} elseif ($user->helpdesk_agent ?? false) {
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$base->where(function ($q) use ($user) {
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$q->where('agent_id', $user->id)
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->orWhere('user_id', $user->id);
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});
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} else {
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$base->where('user_id', $user->id);
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}
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$totalCount = (clone $base)->count();
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$openCount = (clone $base)->whereNull('completed_at')->count();
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$closedCount = (clone $base)->whereNotNull('completed_at')->count();
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$criticalCount = (clone $base)->whereNull('completed_at')->whereHas('priority', static fn ($q) => $q->whereIn('slug', ['critical', 'urgent', 'high']))->count();
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$closedPercent = $totalCount > 0 ? (int) round(($closedCount / $totalCount) * 100) : 0;
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$openPercent = $totalCount > 0 ? (int) round(($openCount / $totalCount) * 100) : 0;
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return view('helpdesk::livewire.dashboard-widget', [
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'totalCount' => $totalCount,
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'openCount' => $openCount,
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'closedCount' => $closedCount,
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'criticalCount' => $criticalCount,
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'closedPercent' => $closedPercent,
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'openPercent' => $openPercent,
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'recentCommits' => GitCommit::query()->with(['repository', 'ticket'])->latest('committed_at')->limit(6)->get(),
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'recentTickets' => (clone $base)
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->with(['status', 'priority'])
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->latest('last_activity_at')
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->limit(5)
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->get(),
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]);
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}
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}
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