81 lines
2.5 KiB
PHP
81 lines
2.5 KiB
PHP
<?php
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declare(strict_types=1);
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namespace Modules\Helpdesk\Livewire;
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use Illuminate\Contracts\View\View;
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use Illuminate\Database\Eloquent\Builder;
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use Illuminate\Pagination\LengthAwarePaginator;
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use Illuminate\Support\Facades\Auth;
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use Livewire\Attributes\Url;
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use Livewire\Component;
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use Livewire\WithPagination;
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use Modules\Helpdesk\Models\Priority;
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use Modules\Helpdesk\Models\Status;
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use Modules\Helpdesk\Models\Ticket;
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final class TicketIndex extends Component
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{
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use WithPagination;
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#[Url]
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public string $search = '';
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#[Url]
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public string $status = '';
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#[Url]
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public string $priority = '';
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#[Url]
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public string $scope = 'open';
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/**
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* Reset pagination when filters change.
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*/
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public function updated(): void
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{
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$this->resetPage();
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}
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/**
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* Render the ticket list.
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*/
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public function render(): View
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{
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return view('helpdesk::livewire.ticket-index', [
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'tickets' => $this->tickets(),
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'statuses' => Status::query()->orderBy('sort_order')->get(),
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'priorities' => Priority::query()->orderBy('sort_order')->get(),
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])->layout('layouts.app');
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}
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/**
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* Build paginated ticket results.
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*
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* @return LengthAwarePaginator<int, Ticket>
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*/
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private function tickets(): LengthAwarePaginator
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{
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$user = Auth::user();
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return Ticket::query()
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->with(['owner', 'agent', 'status', 'priority', 'category', 'project', 'team'])
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->visibleTo($user)
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->when($this->scope === 'open', static fn (Builder $query): Builder => $query->whereNull('completed_at'))
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->when($this->scope === 'closed', static fn (Builder $query): Builder => $query->whereNotNull('completed_at'))
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->when($this->status !== '', fn (Builder $query): Builder => $query->where('status_id', (int) $this->status))
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->when($this->priority !== '', fn (Builder $query): Builder => $query->where('priority_id', (int) $this->priority))
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->when($this->search !== '', function (Builder $query): Builder {
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return $query->where(static function (Builder $subQuery): void {
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$subQuery->where('reference', 'like', '%'.$this->search.'%')
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->orWhere('subject', 'like', '%'.$this->search.'%')
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->orWhere('body', 'like', '%'.$this->search.'%');
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});
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})
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->latest('last_activity_at')
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->paginate(15);
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}
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}
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