423 lines
22 KiB
PHP
423 lines
22 KiB
PHP
|
|
<style>
|
|
.hd-helpdesk-surface .hd-btn,
|
|
.hd-btn {
|
|
display: inline-flex;
|
|
align-items: center;
|
|
justify-content: center;
|
|
gap: .5rem;
|
|
border-radius: .85rem;
|
|
padding: .62rem 1.05rem;
|
|
font-size: .875rem;
|
|
line-height: 1.25rem;
|
|
font-weight: 800;
|
|
font-size: .95rem;
|
|
color: #ffffff !important;
|
|
text-decoration: none !important;
|
|
border: 1px solid rgba(255,255,255,.14);
|
|
box-shadow: 0 12px 28px rgba(0,0,0,.22);
|
|
transition: background-color .15s ease, transform .15s ease, box-shadow .15s ease;
|
|
}
|
|
.hd-helpdesk-surface .hd-btn:hover,
|
|
.hd-btn:hover {
|
|
transform: translateY(-1px);
|
|
box-shadow: 0 16px 34px rgba(0,0,0,.30);
|
|
}
|
|
.hd-helpdesk-surface .hd-btn-sm,
|
|
.hd-btn-sm {
|
|
border-radius: .65rem;
|
|
padding: .42rem .78rem;
|
|
font-size: .8125rem;
|
|
}
|
|
.hd-helpdesk-surface .hd-btn-blue,
|
|
.hd-btn-blue { background: #2563eb !important; }
|
|
.hd-helpdesk-surface .hd-btn-blue:hover,
|
|
.hd-btn-blue:hover { background: #1d4ed8 !important; }
|
|
.hd-helpdesk-surface .hd-btn-green,
|
|
.hd-btn-green { background: #16a34a !important; }
|
|
.hd-helpdesk-surface .hd-btn-green:hover,
|
|
.hd-btn-green:hover { background: #15803d !important; }
|
|
.hd-helpdesk-surface .hd-btn-amber,
|
|
.hd-btn-amber { background: #f59e0b !important; }
|
|
.hd-helpdesk-surface .hd-btn-amber:hover,
|
|
.hd-btn-amber:hover { background: #d97706 !important; }
|
|
.hd-helpdesk-surface .hd-btn-red,
|
|
.hd-btn-red { background: #dc2626 !important; }
|
|
.hd-helpdesk-surface .hd-btn-red:hover,
|
|
.hd-btn-red:hover { background: #b91c1c !important; }
|
|
.hd-helpdesk-surface .hd-btn-violet,
|
|
.hd-btn-violet { background: #7c3aed !important; }
|
|
.hd-helpdesk-surface .hd-btn-violet:hover,
|
|
.hd-btn-violet:hover { background: #6d28d9 !important; }
|
|
|
|
.hd-helpdesk-surface button[type="submit"],
|
|
.hd-helpdesk-surface button[data-flux-button][type="submit"] {
|
|
background: #16a34a !important;
|
|
color: #ffffff !important;
|
|
border-color: rgba(255,255,255,.14) !important;
|
|
}
|
|
.hd-helpdesk-surface button[wire\:click^="reset"],
|
|
.hd-helpdesk-surface button[wire\:target^="reset"] {
|
|
background: #f59e0b !important;
|
|
color: #ffffff !important;
|
|
border-color: rgba(255,255,255,.14) !important;
|
|
}
|
|
.hd-helpdesk-surface button[wire\:click^="edit"],
|
|
.hd-helpdesk-surface button[wire\:target^="edit"] {
|
|
background: #2563eb !important;
|
|
color: #ffffff !important;
|
|
border-color: rgba(255,255,255,.14) !important;
|
|
}
|
|
.hd-helpdesk-surface button[wire\:click^="delete"],
|
|
.hd-helpdesk-surface button[wire\:target^="delete"] {
|
|
background: #dc2626 !important;
|
|
color: #ffffff !important;
|
|
border-color: rgba(255,255,255,.14) !important;
|
|
}
|
|
|
|
.hd-select-wrap {
|
|
position: relative;
|
|
width: 100%;
|
|
max-width: 18rem;
|
|
}
|
|
.hd-select-wrap::after {
|
|
position: absolute;
|
|
top: 50%;
|
|
right: 1rem;
|
|
width: .55rem;
|
|
height: .55rem;
|
|
content: "";
|
|
pointer-events: none;
|
|
border-right: 2px solid #93c5fd;
|
|
border-bottom: 2px solid #93c5fd;
|
|
transform: translateY(-65%) rotate(45deg);
|
|
}
|
|
.hd-select {
|
|
width: 100%;
|
|
min-height: 2.75rem;
|
|
appearance: none;
|
|
-webkit-appearance: none;
|
|
border-radius: .9rem;
|
|
border: 1px solid rgba(96, 165, 250, .38) !important;
|
|
background: linear-gradient(135deg, #030712 0%, #111827 54%, #0f172a 100%) !important;
|
|
color: #f8fafc !important;
|
|
padding: .62rem 2.45rem .62rem .9rem;
|
|
font-weight: 800;
|
|
outline: none;
|
|
box-shadow: inset 0 1px 0 rgba(255,255,255,.08), 0 14px 30px rgba(2,6,23,.38);
|
|
}
|
|
.hd-select option {
|
|
background: #020617 !important;
|
|
color: #f8fafc !important;
|
|
}
|
|
.hd-select:focus {
|
|
border-color: #60a5fa !important;
|
|
box-shadow: 0 0 0 3px rgba(96,165,250,.38), inset 0 1px 0 rgba(255,255,255,.08), 0 14px 30px rgba(2,6,23,.38);
|
|
}
|
|
.hd-ticket-board-select-wrap {
|
|
position: relative;
|
|
max-width: 12.5rem;
|
|
}
|
|
.hd-ticket-board-select-wrap::after {
|
|
position: absolute;
|
|
top: 50%;
|
|
right: .7rem;
|
|
width: .45rem;
|
|
height: .45rem;
|
|
content: "";
|
|
pointer-events: none;
|
|
border-right: 2px solid #86efac;
|
|
border-bottom: 2px solid #86efac;
|
|
transform: translateY(-65%) rotate(45deg);
|
|
}
|
|
.hd-ticket-board-select {
|
|
width: 100%;
|
|
min-height: 2.35rem;
|
|
appearance: none;
|
|
-webkit-appearance: none;
|
|
border-radius: .85rem;
|
|
border: 1px solid rgba(34,197,94,.35) !important;
|
|
background: linear-gradient(135deg, #052e16 0%, #064e3b 100%) !important;
|
|
color: #ecfdf5 !important;
|
|
padding: .48rem 2rem .48rem .75rem;
|
|
font-size: .75rem;
|
|
font-weight: 800;
|
|
outline: none;
|
|
box-shadow: inset 0 1px 0 rgba(255,255,255,.08), 0 10px 22px rgba(0,0,0,.26);
|
|
}
|
|
.hd-ticket-board-select option {
|
|
background: #052e16 !important;
|
|
color: #ecfdf5 !important;
|
|
}
|
|
.hd-ticket-board-select:focus {
|
|
border-color: #86efac !important;
|
|
box-shadow: 0 0 0 3px rgba(34,197,94,.28), inset 0 1px 0 rgba(255,255,255,.08);
|
|
}
|
|
|
|
.helpdesk-ticket-form,
|
|
.helpdesk-ticket-form * {
|
|
-webkit-tap-highlight-color: transparent;
|
|
}
|
|
.helpdesk-ticket-form input,
|
|
.helpdesk-ticket-form textarea,
|
|
.helpdesk-ticket-form select,
|
|
.helpdesk-ticket-form .select2-container--default .select2-selection--single,
|
|
.helpdesk-ticket-form .select2-container--default .select2-selection--multiple,
|
|
.helpdesk-ticket-form .select2-container--default .select2-selection__rendered,
|
|
.helpdesk-ticket-form .select2-container--default .select2-selection__choice {
|
|
background: #09090b !important;
|
|
background-color: #09090b !important;
|
|
color: #f4f4f5 !important;
|
|
border-color: #3f3f46 !important;
|
|
caret-color: #f4f4f5 !important;
|
|
opacity: 1 !important;
|
|
}
|
|
.helpdesk-ticket-form input:disabled,
|
|
.helpdesk-ticket-form textarea:disabled,
|
|
.helpdesk-ticket-form select:disabled,
|
|
.helpdesk-ticket-form .select2-container--disabled .select2-selection--single,
|
|
.helpdesk-ticket-form .select2-container--disabled .select2-selection--multiple,
|
|
.helpdesk-ticket-form [disabled],
|
|
.helpdesk-ticket-form [aria-disabled="true"] {
|
|
background: #09090b !important;
|
|
background-color: #09090b !important;
|
|
color: #a1a1aa !important;
|
|
opacity: 1 !important;
|
|
}
|
|
.helpdesk-ticket-form input:-webkit-autofill,
|
|
.helpdesk-ticket-form input:-webkit-autofill:hover,
|
|
.helpdesk-ticket-form input:-webkit-autofill:focus,
|
|
.helpdesk-ticket-form textarea:-webkit-autofill,
|
|
.helpdesk-ticket-form textarea:-webkit-autofill:hover,
|
|
.helpdesk-ticket-form textarea:-webkit-autofill:focus,
|
|
.helpdesk-ticket-form select:-webkit-autofill,
|
|
.helpdesk-ticket-form select:-webkit-autofill:hover,
|
|
.helpdesk-ticket-form select:-webkit-autofill:focus {
|
|
-webkit-text-fill-color: #f4f4f5 !important;
|
|
box-shadow: 0 0 0 1000px #09090b inset !important;
|
|
transition: background-color 9999s ease-in-out 0s;
|
|
}
|
|
</style>
|
|
|
|
<div class="hd-helpdesk-surface mx-auto max-w-[1800px] space-y-6" dusk="helpdesk-kanban-board">
|
|
<div class="overflow-hidden rounded-3xl border border-zinc-200 bg-white shadow-sm dark:border-zinc-700 dark:bg-zinc-900">
|
|
<div class="bg-gradient-to-br from-slate-950 via-slate-900 to-blue-950 px-6 py-7 text-white">
|
|
<div class="flex flex-col gap-4 lg:flex-row lg:items-center lg:justify-between">
|
|
<div>
|
|
<p class="text-xs font-semibold uppercase tracking-[0.28em] text-blue-200">Helpdesk workflow</p>
|
|
<h1 class="mt-2 text-3xl font-semibold tracking-tight">Kanban board</h1>
|
|
<p class="mt-2 max-w-3xl text-sm text-blue-100/90">Drag tickets between board columns. Boards and columns are configured in Helpdesk Settings.</p>
|
|
</div>
|
|
|
|
<div class="flex flex-wrap gap-2">
|
|
<a href="{{ route('helpdesk.tickets.create') }}" wire:navigate class="hd-btn hd-btn-green">
|
|
<i class="fa-solid fa-plus" aria-hidden="true"></i>
|
|
<span>+ New Ticket</span>
|
|
</a>
|
|
<a href="{{ route('helpdesk.settings') }}" wire:navigate class="hd-btn hd-btn-amber">
|
|
<i class="fa-solid fa-gear" aria-hidden="true"></i>
|
|
<span>Configure boards</span>
|
|
</a>
|
|
<a href="{{ route('helpdesk.tickets.index') }}" wire:navigate class="hd-btn hd-btn-blue">
|
|
<i class="fa-solid fa-list" aria-hidden="true"></i>
|
|
<span>List view</span>
|
|
</a>
|
|
</div>
|
|
</div>
|
|
</div>
|
|
</div>
|
|
@if ($boards->isEmpty())
|
|
<div class="rounded-2xl border border-amber-300 bg-amber-50 px-5 py-4 text-sm text-amber-900 dark:border-amber-800 dark:bg-amber-950 dark:text-amber-100">
|
|
No Kanban boards exist yet. Open Helpdesk Settings and create a board with at least one status column.
|
|
</div>
|
|
@else
|
|
<div class="flex flex-col gap-4 rounded-2xl border border-zinc-200 bg-white p-4 shadow-sm dark:border-zinc-700 dark:bg-zinc-900 md:flex-row md:items-center md:justify-between">
|
|
<div class="min-w-0">
|
|
<h2 class="text-sm font-semibold text-zinc-900 dark:text-zinc-100">Active board</h2>
|
|
<p class="text-xs text-zinc-500 dark:text-zinc-400">{{ $board?->description ?: 'Use settings to configure which statuses appear as draggable columns.' }}</p>
|
|
@if ($board?->owner)
|
|
<p class="mt-1 text-xs font-semibold text-emerald-600 dark:text-emerald-300">Owner: {{ $board->owner->name }}</p>
|
|
@endif
|
|
</div>
|
|
|
|
<div class="hd-select-wrap shrink-0 md:w-72">
|
|
<select wire:model.live="board_id" class="hd-select" aria-label="Select Kanban board">
|
|
@foreach ($boards as $availableBoard)
|
|
<option value="{{ $availableBoard->id }}">{{ $availableBoard->name }}{{ $availableBoard->owner ? ' · '.$availableBoard->owner->name : '' }}</option>
|
|
@endforeach
|
|
</select>
|
|
</div>
|
|
</div>
|
|
|
|
@if ($statuses->isEmpty())
|
|
<div class="rounded-2xl border border-amber-500/40 bg-amber-950/70 px-5 py-4 text-sm font-semibold text-amber-100">
|
|
This board is being initialised with the default workflow statuses. Refresh the page if the columns do not appear immediately.
|
|
</div>
|
|
@else
|
|
<div class="flex gap-4 overflow-x-auto pb-4" data-helpdesk-kanban-board>
|
|
@foreach ($statuses as $status)
|
|
@php($tickets = $ticketsByStatus[$status->id] ?? collect())
|
|
|
|
<section class="flex min-h-[640px] w-[330px] shrink-0 flex-col overflow-hidden rounded-2xl border border-zinc-200 bg-zinc-100 shadow-sm dark:border-zinc-700 dark:bg-zinc-950" dusk="kanban-column-{{ $status->slug }}">
|
|
<header class="border-b border-zinc-200 bg-white px-4 py-4 dark:border-zinc-800 dark:bg-zinc-900">
|
|
<div class="flex items-start justify-between gap-3">
|
|
<div>
|
|
<h2 class="text-sm font-bold uppercase tracking-wide text-zinc-900 dark:text-zinc-100">{{ $status->name }}</h2>
|
|
<p class="mt-1 text-xs text-zinc-500">{{ $tickets->count() }} tickets</p>
|
|
</div>
|
|
<span class="inline-flex h-4 w-4 rounded-full ring-4 ring-zinc-100 dark:ring-zinc-800" style="background-color: {{ \Modules\Helpdesk\Support\Color::css($status->color) }}"></span>
|
|
</div>
|
|
</header>
|
|
|
|
<div
|
|
class="helpdesk-kanban-column min-h-[560px] flex-1 space-y-3 p-3 transition data-[drag-over=true]:bg-blue-50 dark:data-[drag-over=true]:bg-blue-950/30"
|
|
data-helpdesk-kanban-column
|
|
data-status-id="{{ $status->id }}"
|
|
>
|
|
@forelse ($tickets as $ticket)
|
|
<article
|
|
class="group cursor-grab rounded-2xl border border-zinc-200 bg-white p-4 shadow-sm transition hover:-translate-y-0.5 hover:shadow-md active:cursor-grabbing dark:border-zinc-800 dark:bg-zinc-900"
|
|
draggable="true"
|
|
data-helpdesk-kanban-ticket
|
|
data-ticket-id="{{ $ticket->id }}"
|
|
dusk="kanban-ticket-{{ $ticket->id }}"
|
|
>
|
|
<div class="flex items-start justify-between gap-3">
|
|
<div class="min-w-0">
|
|
<div class="font-mono text-xs font-semibold text-blue-700 dark:text-blue-300">{{ $ticket->reference }}</div>
|
|
<h3 class="mt-1 line-clamp-3 text-sm font-semibold leading-5 text-zinc-900 dark:text-zinc-100">{{ $ticket->subject }}</h3>
|
|
</div>
|
|
|
|
@if ($ticket->priority)
|
|
<span class="shrink-0 rounded-full px-2 py-1 text-xs font-bold text-white" style="background-color: {{ \Modules\Helpdesk\Support\Color::css($ticket->priority->color) }}">
|
|
{{ $ticket->priority->name }}
|
|
</span>
|
|
@endif
|
|
</div>
|
|
|
|
<div class="mt-3 space-y-1.5 text-xs text-zinc-500 dark:text-zinc-400">
|
|
<div class="flex items-center gap-2"><i class="fa-solid fa-user w-3" aria-hidden="true"></i> {{ $ticket->owner?->name ?? 'Unknown' }}</div>
|
|
<div class="flex items-center gap-2"><i class="fa-solid fa-user-gear w-3" aria-hidden="true"></i> {{ $ticket->agent?->name ?? 'Unassigned' }}</div>
|
|
@if ($ticket->project)
|
|
<div class="flex items-center gap-2"><i class="fa-solid fa-diagram-project w-3" aria-hidden="true"></i> {{ $ticket->project->title }}</div>
|
|
@endif
|
|
@if ($ticket->team)
|
|
<div class="flex items-center gap-2"><i class="fa-solid fa-users w-3" aria-hidden="true"></i> {{ $ticket->team->name }}</div>
|
|
@endif
|
|
@if ($ticket->product)
|
|
<div class="flex items-center gap-2"><i class="fa-solid fa-box w-3" aria-hidden="true"></i> {{ $ticket->product->name }}</div>
|
|
@endif
|
|
</div>
|
|
|
|
|
|
<div class="mt-3 rounded-xl border border-emerald-500/20 bg-emerald-950/20 p-2">
|
|
<label class="mb-1 block text-[11px] font-bold uppercase tracking-wide text-emerald-200/80">Board</label>
|
|
<div class="hd-ticket-board-select-wrap">
|
|
<select
|
|
class="hd-ticket-board-select"
|
|
wire:change="moveTicketToBoard({{ $ticket->id }}, $event.target.value)"
|
|
aria-label="Move {{ $ticket->reference }} to another board"
|
|
>
|
|
@foreach ($boards as $ticketBoard)
|
|
<option value="{{ $ticketBoard->id }}" @selected((int) $ticket->board_id === (int) $ticketBoard->id)>{{ $ticketBoard->name }}</option>
|
|
@endforeach
|
|
</select>
|
|
</div>
|
|
</div>
|
|
@if ($ticket->tags->isNotEmpty())
|
|
<div class="mt-3 flex flex-wrap gap-1">
|
|
@foreach ($ticket->tags as $tag)
|
|
<span class="rounded-full px-2 py-0.5 text-[11px] font-semibold text-white" style="background-color: {{ \Modules\Helpdesk\Support\Color::css($tag->color) }}">{{ $tag->name }}</span>
|
|
@endforeach
|
|
</div>
|
|
@endif
|
|
|
|
@if ($ticket->checklistItems->isNotEmpty())
|
|
@php($done = $ticket->checklistItems->where('is_completed', true)->count())
|
|
<div class="mt-3 text-xs text-zinc-500">Checklist {{ $done }}/{{ $ticket->checklistItems->count() }}</div>
|
|
@endif
|
|
|
|
@if ($ticket->sla_first_response_breached || $ticket->sla_resolution_breached)
|
|
<div class="mt-3 rounded-lg border border-red-300 bg-red-50 px-3 py-2 text-xs font-semibold text-red-800 dark:border-red-900 dark:bg-red-950 dark:text-red-100">SLA breach</div>
|
|
@endif
|
|
|
|
<div class="mt-4 flex items-center justify-between gap-2 border-t border-zinc-100 pt-3 dark:border-zinc-800">
|
|
<a href="{{ route('helpdesk.tickets.show', $ticket) }}" wire:navigate class="rounded-lg bg-blue-600 px-3 py-1.5 text-xs font-semibold text-white hover:bg-blue-700">Open</a>
|
|
@can('update', $ticket)
|
|
<a href="{{ route('helpdesk.tickets.edit', $ticket) }}" wire:navigate class="rounded-lg bg-emerald-600 px-3 py-1.5 text-xs font-semibold text-white hover:bg-emerald-700">Edit</a>
|
|
@endcan
|
|
</div>
|
|
</article>
|
|
@empty
|
|
<div class="rounded-2xl border border-dashed border-zinc-300 bg-white p-6 text-center text-sm text-zinc-500 dark:border-zinc-700 dark:bg-zinc-900">
|
|
Drop tickets here for {{ $status->name }}.
|
|
</div>
|
|
@endforelse
|
|
</div>
|
|
</section>
|
|
@endforeach
|
|
</div>
|
|
@endif
|
|
@endif
|
|
|
|
@script
|
|
<script>
|
|
const initialiseHelpdeskKanban = function () {
|
|
let draggedTicketId = null;
|
|
|
|
document.querySelectorAll('[data-helpdesk-kanban-ticket]').forEach(function (card) {
|
|
if (card.dataset.nativeDragReady === '1') return;
|
|
card.dataset.nativeDragReady = '1';
|
|
|
|
card.addEventListener('dragstart', function (event) {
|
|
draggedTicketId = card.dataset.ticketId;
|
|
event.dataTransfer.effectAllowed = 'move';
|
|
event.dataTransfer.setData('text/plain', draggedTicketId);
|
|
card.classList.add('opacity-60');
|
|
});
|
|
|
|
card.addEventListener('dragend', function () {
|
|
card.classList.remove('opacity-60');
|
|
document.querySelectorAll('[data-helpdesk-kanban-column]').forEach(function (column) {
|
|
column.dataset.dragOver = 'false';
|
|
});
|
|
});
|
|
});
|
|
|
|
document.querySelectorAll('[data-helpdesk-kanban-column]').forEach(function (column) {
|
|
if (column.dataset.nativeDropReady === '1') return;
|
|
column.dataset.nativeDropReady = '1';
|
|
|
|
column.addEventListener('dragover', function (event) {
|
|
event.preventDefault();
|
|
event.dataTransfer.dropEffect = 'move';
|
|
column.dataset.dragOver = 'true';
|
|
});
|
|
|
|
column.addEventListener('dragleave', function (event) {
|
|
if (!column.contains(event.relatedTarget)) {
|
|
column.dataset.dragOver = 'false';
|
|
}
|
|
});
|
|
|
|
column.addEventListener('drop', function (event) {
|
|
event.preventDefault();
|
|
column.dataset.dragOver = 'false';
|
|
|
|
const ticketId = event.dataTransfer.getData('text/plain') || draggedTicketId;
|
|
const statusId = column.dataset.statusId;
|
|
|
|
if (!ticketId || !statusId) return;
|
|
|
|
$wire.moveTicket(ticketId, statusId);
|
|
});
|
|
});
|
|
};
|
|
|
|
initialiseHelpdeskKanban();
|
|
document.addEventListener('livewire:navigated', initialiseHelpdeskKanban);
|
|
document.addEventListener('livewire:updated', initialiseHelpdeskKanban);
|
|
</script>
|
|
@endscript
|
|
</div>
|