348 lines
17 KiB
PHP
348 lines
17 KiB
PHP
<div class="hd-helpdesk-surface space-y-6">
|
|
@vite([
|
|
'resources/css/app.css',
|
|
'resources/js/app.js',
|
|
])
|
|
@vite([
|
|
'Resources/assets/css/app.css',
|
|
'Resources/assets/js/app.js',
|
|
], 'build/helpdesk')
|
|
|
|
@include('helpdesk::partials.page-header', [
|
|
'eyebrow' => 'Helpdesk',
|
|
'title' => 'Create ticket',
|
|
'subtitle' => 'Raise a new support request with priority, product/service, project, category, team and full details.',
|
|
])
|
|
|
|
<form wire:submit.prevent="save" enctype="multipart/form-data" class="helpdesk-ticket-form space-y-6">
|
|
<div class="overflow-hidden rounded-2xl border border-zinc-700 bg-zinc-900 shadow-sm">
|
|
<div class="border-b border-zinc-700 bg-zinc-800/80 px-6 py-4">
|
|
<h2 class="text-lg font-semibold text-zinc-100">Ticket details</h2>
|
|
<p class="mt-1 text-sm text-zinc-400">
|
|
Mandatory fields are marked with <span class="helpdesk-required-star">*</span>.
|
|
Use the searchable lists to keep the ticket correctly routed.
|
|
</p>
|
|
</div>
|
|
|
|
<div class="grid gap-5 p-6 lg:grid-cols-3 xl:grid-cols-6">
|
|
<div class="lg:col-span-3 xl:col-span-6">
|
|
<label class="block text-sm font-semibold text-zinc-200" for="subject">
|
|
Subject <span class="helpdesk-required-star">*</span>
|
|
</label>
|
|
|
|
<input
|
|
id="subject"
|
|
type="text"
|
|
maxlength="180"
|
|
wire:model.defer="subject"
|
|
class="mt-2 block h-14 w-full max-w-4xl rounded-xl border border-zinc-700 bg-zinc-950 px-4 text-base font-medium text-zinc-100 shadow-sm outline-none transition-colors duration-150 placeholder:text-zinc-500 focus:border-blue-500 focus:bg-zinc-950 focus:ring-2 focus:ring-blue-500/40"
|
|
data-dusk="ticket-subject"
|
|
autocomplete="off"
|
|
/>
|
|
|
|
@error('subject')
|
|
<p class="mt-2 text-sm text-red-500">{{ $message }}</p>
|
|
@enderror
|
|
</div>
|
|
|
|
@if($companies->isNotEmpty())
|
|
<div class="xl:col-span-2">
|
|
<label class="block text-sm font-semibold text-zinc-200" for="company_id">
|
|
Company <span class="helpdesk-required-star">*</span>
|
|
</label>
|
|
|
|
<div class="mt-2" wire:ignore>
|
|
<select
|
|
id="company_id"
|
|
data-helpdesk-select2
|
|
data-placeholder="Select option"
|
|
data-wire-model="company_id"
|
|
class="block w-full rounded-xl border-zinc-700 bg-zinc-950 text-zinc-100 shadow-sm focus:border-blue-500 focus:ring-blue-500"
|
|
>
|
|
<option value="">Select company</option>
|
|
@foreach ($companies as $company)
|
|
<option value="{{ $company->id }}" @selected((string) $company_id === (string) $company->id)>{{ $company->name }}</option>
|
|
@endforeach
|
|
</select>
|
|
</div>
|
|
|
|
@error('company_id')
|
|
<p class="mt-2 text-sm text-red-500">{{ $message }}</p>
|
|
@enderror
|
|
</div>
|
|
@endif
|
|
|
|
<div class="xl:col-span-2">
|
|
<label class="block text-sm font-semibold text-zinc-200" for="board_id">
|
|
Board <span class="helpdesk-required-star">*</span>
|
|
</label>
|
|
|
|
<div class="mt-2" wire:ignore>
|
|
<select
|
|
id="board_id"
|
|
data-helpdesk-select2
|
|
data-placeholder="Select option"
|
|
data-wire-model="board_id"
|
|
class="block w-full rounded-xl border-zinc-700 bg-zinc-950 text-zinc-100 shadow-sm focus:border-blue-500 focus:ring-blue-500"
|
|
data-dusk="ticket-board"
|
|
>
|
|
<option value="">No board</option>
|
|
@foreach ($boards as $board)
|
|
<option value="{{ $board->id }}" @selected((int) $board_id === (int) $board->id)>{{ $board->name }}{{ $board->owner ? ' · '.$board->owner->name : '' }}</option>
|
|
@endforeach
|
|
</select>
|
|
</div>
|
|
|
|
@error('board_id')
|
|
<p class="mt-2 text-sm text-red-500">{{ $message }}</p>
|
|
@enderror
|
|
</div>
|
|
|
|
<div class="xl:col-span-2">
|
|
<label class="block text-sm font-semibold text-zinc-200" for="priority_id">
|
|
Priority <span class="helpdesk-required-star">*</span>
|
|
</label>
|
|
|
|
<div class="mt-2" wire:ignore>
|
|
<select
|
|
id="priority_id"
|
|
data-helpdesk-select2
|
|
data-placeholder="Select option"
|
|
data-wire-model="priority_id"
|
|
class="block w-full rounded-xl border-zinc-700 bg-zinc-950 text-zinc-100 shadow-sm focus:border-blue-500 focus:ring-blue-500"
|
|
data-dusk="ticket-priority"
|
|
>
|
|
<option value="">Select priority</option>
|
|
@foreach ($priorities as $priority)
|
|
<option value="{{ $priority->id }}" @selected((string) $priority_id === (string) $priority->id)>{{ $priority->name }}</option>
|
|
@endforeach
|
|
</select>
|
|
</div>
|
|
|
|
@error('priority_id')
|
|
<p class="mt-2 text-sm text-red-500">{{ $message }}</p>
|
|
@enderror
|
|
</div>
|
|
|
|
<div class="xl:col-span-2">
|
|
<label class="block text-sm font-semibold text-zinc-200" for="category_id">
|
|
Category <span class="helpdesk-required-star">*</span>
|
|
</label>
|
|
|
|
<div class="mt-2" wire:ignore>
|
|
<select
|
|
id="category_id"
|
|
data-helpdesk-select2
|
|
data-placeholder="Select option"
|
|
data-wire-model="category_id"
|
|
class="block w-full rounded-xl border-zinc-700 bg-zinc-950 text-zinc-100 shadow-sm focus:border-blue-500 focus:ring-blue-500"
|
|
>
|
|
<option value="">Select category</option>
|
|
@foreach ($categories as $category)
|
|
<option value="{{ $category->id }}" @selected((string) $category_id === (string) $category->id)>{{ $category->name }}</option>
|
|
@endforeach
|
|
</select>
|
|
</div>
|
|
|
|
@error('category_id')
|
|
<p class="mt-2 text-sm text-red-500">{{ $message }}</p>
|
|
@enderror
|
|
</div>
|
|
|
|
<div class="xl:col-span-2">
|
|
<label class="block text-sm font-semibold text-zinc-200" for="project_id">
|
|
Project <span class="helpdesk-required-star">*</span>
|
|
</label>
|
|
|
|
<div class="mt-2" wire:ignore>
|
|
<select
|
|
id="project_id"
|
|
data-helpdesk-select2
|
|
data-placeholder="Select option"
|
|
data-wire-model="project_id"
|
|
class="block w-full rounded-xl border-zinc-700 bg-zinc-950 text-zinc-100 shadow-sm focus:border-blue-500 focus:ring-blue-500"
|
|
>
|
|
<option value="">Select project</option>
|
|
@foreach ($projects as $project)
|
|
<option value="{{ $project->id }}" @selected((string) $project_id === (string) $project->id)>{{ $project->title ?? $project->name }}</option>
|
|
@endforeach
|
|
</select>
|
|
</div>
|
|
|
|
@error('project_id')
|
|
<p class="mt-2 text-sm text-red-500">{{ $message }}</p>
|
|
@enderror
|
|
</div>
|
|
|
|
<div class="xl:col-span-2">
|
|
<label class="block text-sm font-semibold text-zinc-200" for="team_id">
|
|
Team <span class="helpdesk-required-star">*</span>
|
|
</label>
|
|
|
|
<div class="mt-2" wire:ignore>
|
|
<select
|
|
id="team_id"
|
|
data-helpdesk-select2
|
|
data-placeholder="Select option"
|
|
data-wire-model="team_id"
|
|
class="block w-full rounded-xl border-zinc-700 bg-zinc-950 text-zinc-100 shadow-sm focus:border-blue-500 focus:ring-blue-500"
|
|
>
|
|
<option value="">Select team</option>
|
|
@foreach ($teams as $team)
|
|
<option value="{{ $team->id }}" @selected((string) $team_id === (string) $team->id)>{{ $team->name }}</option>
|
|
@endforeach
|
|
</select>
|
|
</div>
|
|
|
|
@error('team_id')
|
|
<p class="mt-2 text-sm text-red-500">{{ $message }}</p>
|
|
@enderror
|
|
</div>
|
|
|
|
<div class="lg:col-span-3 xl:col-span-6">
|
|
<fieldset class="rounded-2xl border border-zinc-700 bg-zinc-950/70 p-4">
|
|
<div class="flex flex-col gap-1 sm:flex-row sm:items-center sm:justify-between">
|
|
<legend class="text-sm font-semibold text-zinc-200">
|
|
Tags
|
|
</legend>
|
|
|
|
<span class="text-xs text-zinc-500">
|
|
Optional · select all that apply
|
|
</span>
|
|
</div>
|
|
|
|
<div class="mt-4 grid gap-3 sm:grid-cols-2 lg:grid-cols-3 xl:grid-cols-4">
|
|
@forelse ($tags as $tag)
|
|
<label
|
|
for="tag_{{ $tag->id }}"
|
|
class="flex cursor-pointer items-center gap-3 rounded-xl border border-zinc-700 bg-zinc-900 px-4 py-3 text-sm font-medium text-zinc-200 transition hover:border-blue-500 hover:bg-zinc-800"
|
|
>
|
|
<input
|
|
id="tag_{{ $tag->id }}"
|
|
type="checkbox"
|
|
wire:model.defer="tag_ids"
|
|
value="{{ $tag->id }}"
|
|
class="h-4 w-4 rounded border-zinc-600 bg-zinc-950 text-blue-600 focus:ring-blue-500"
|
|
>
|
|
|
|
<span class="truncate">
|
|
{{ $tag->name }}
|
|
</span>
|
|
</label>
|
|
@empty
|
|
<div class="rounded-xl border border-dashed border-zinc-700 bg-zinc-900 px-4 py-3 text-sm text-zinc-400">
|
|
No tags are available.
|
|
</div>
|
|
@endforelse
|
|
</div>
|
|
|
|
@error('tag_ids')
|
|
<p class="mt-3 text-sm text-red-500">{{ $message }}</p>
|
|
@enderror
|
|
|
|
@error('tag_ids.*')
|
|
<p class="mt-3 text-sm text-red-500">{{ $message }}</p>
|
|
@enderror
|
|
</fieldset>
|
|
</div>
|
|
|
|
<div class="xl:col-span-2">
|
|
<x-helpdesk::date-picker
|
|
id="due_at"
|
|
model="due_at"
|
|
label="Due date"
|
|
placeholder="Select due date"
|
|
value="{{ $due_at }}"
|
|
/>
|
|
|
|
@error('due_at')
|
|
<p class="mt-2 text-sm text-red-500">{{ $message }}</p>
|
|
@enderror
|
|
</div>
|
|
|
|
<div class="lg:col-span-3 xl:col-span-6">
|
|
<x-helpdesk::html-editor dusk="ticket-body-editor" wire:model="body" label="Details *" rows="10" placeholder="Describe the issue, expected outcome, steps to reproduce and any useful context..." />
|
|
|
|
@error('body')
|
|
<p class="mt-2 text-sm text-red-500">{{ $message }}</p>
|
|
@enderror
|
|
</div>
|
|
|
|
<div class="lg:col-span-3 xl:col-span-6">
|
|
<div class="rounded-2xl border border-zinc-700 bg-zinc-950/70 p-4">
|
|
<div class="flex flex-col gap-4 sm:flex-row sm:items-center sm:justify-between">
|
|
<div>
|
|
<label class="block text-sm font-semibold text-zinc-200" for="attachments">
|
|
Attachments
|
|
</label>
|
|
|
|
<p class="mt-1 text-sm text-zinc-500">
|
|
Add screenshots, documents, logs or supporting files to help resolve the ticket.
|
|
</p>
|
|
</div>
|
|
|
|
<label
|
|
for="attachments"
|
|
class="inline-flex cursor-pointer items-center justify-center gap-2 rounded-xl bg-blue-600 px-4 py-2.5 text-sm font-semibold text-white shadow-sm transition hover:bg-blue-700 focus:outline-none focus:ring-2 focus:ring-blue-500 focus:ring-offset-2 focus:ring-offset-zinc-950"
|
|
>
|
|
<i class="fa-solid fa-paperclip" aria-hidden="true"></i>
|
|
<span>Add attachments</span>
|
|
</label>
|
|
</div>
|
|
|
|
<input
|
|
id="attachments"
|
|
type="file"
|
|
wire:model="attachments"
|
|
multiple
|
|
class="sr-only"
|
|
>
|
|
|
|
<div
|
|
wire:loading.flex
|
|
wire:target="attachments"
|
|
class="mt-4 items-center gap-2 rounded-xl border border-blue-500/30 bg-blue-500/10 px-4 py-3 text-sm font-medium text-blue-200"
|
|
>
|
|
<i class="fa-solid fa-circle-notch fa-spin" aria-hidden="true"></i>
|
|
Uploading attachments...
|
|
</div>
|
|
|
|
@error('attachments')
|
|
<p class="mt-3 text-sm text-red-500">{{ $message }}</p>
|
|
@enderror
|
|
|
|
@error('attachments.*')
|
|
<p class="mt-3 text-sm text-red-500">{{ $message }}</p>
|
|
@enderror
|
|
</div>
|
|
</div>
|
|
</div>
|
|
|
|
<div class="flex items-center justify-end gap-3 border-t border-zinc-700 bg-zinc-900 px-6 py-4">
|
|
<button
|
|
type="button"
|
|
wire:click="clearForm"
|
|
class="rounded-xl bg-red-600 px-4 py-2 text-sm font-semibold text-white shadow-sm hover:bg-red-700"
|
|
>
|
|
Clear
|
|
</button>
|
|
|
|
<a href="{{ route('helpdesk.tickets.index') }}" wire:navigate class="rounded-xl bg-blue-600 px-4 py-2 text-sm font-semibold text-white shadow-sm hover:bg-blue-700">
|
|
Cancel
|
|
</a>
|
|
|
|
<button
|
|
type="submit"
|
|
class="inline-flex items-center gap-2 rounded-xl bg-green-600 px-5 py-2 text-sm font-semibold text-white shadow-sm hover:bg-green-700 disabled:cursor-not-allowed disabled:opacity-50"
|
|
data-dusk="ticket-create-submit"
|
|
wire:loading.attr="disabled"
|
|
>
|
|
<i class="fa-regular fa-floppy-disk" aria-hidden="true"></i>
|
|
<span wire:loading.remove>Create Ticket</span>
|
|
<span wire:loading>Creating...</span>
|
|
</button>
|
|
</div>
|
|
</div>
|
|
</form>
|
|
</div>
|