105 lines
3.8 KiB
PHP
105 lines
3.8 KiB
PHP
<?php
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declare(strict_types=1);
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namespace Modules\Helpdesk\Tests\Feature;
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use Illuminate\Foundation\Testing\RefreshDatabase;
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use Illuminate\Support\Facades\Mail;
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use Livewire\Livewire;
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use Modules\Helpdesk\Livewire\TicketShow;
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use Modules\Helpdesk\Models\Comment;
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use Modules\Helpdesk\Tests\Concerns\BuildsHelpdeskFixtures;
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use Tests\TestCase;
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final class TicketConversationTest extends TestCase
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{
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use BuildsHelpdeskFixtures;
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use RefreshDatabase;
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public function test_owner_can_add_public_response_to_ticket(): void
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{
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$fixtures = $this->seedLookupData();
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$owner = $this->user();
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$ticket = $this->ticket(['owner' => $owner, 'status_id' => $fixtures['open']->id, 'priority_id' => $fixtures['normal']->id]);
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Livewire::actingAs($owner)
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->test(TicketShow::class, ['ticket' => $ticket])
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->set('commentBody', '<p>Please can you check this update?</p>')
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->call('addComment')
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->assertHasNoErrors()
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->assertDispatched('helpdesk-comment-added');
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$this->assertDatabaseHas('helpdesk_comments', [
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'ticket_id' => $ticket->id,
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'parent_id' => null,
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'user_id' => $owner->id,
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'is_internal' => false,
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]);
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}
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public function test_comment_can_have_a_nested_reply(): void
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{
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$fixtures = $this->seedLookupData();
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$owner = $this->user();
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$ticket = $this->ticket(['owner' => $owner, 'status_id' => $fixtures['open']->id, 'priority_id' => $fixtures['normal']->id]);
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$comment = Comment::query()->create([
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'ticket_id' => $ticket->id,
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'user_id' => $owner->id,
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'body' => '<p>Parent response</p>',
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'is_internal' => false,
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]);
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Livewire::actingAs($owner)
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->test(TicketShow::class, ['ticket' => $ticket])
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->call('startReply', $comment->id)
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->set('replyBody', '<p>Nested reply body</p>')
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->call('addReply')
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->assertHasNoErrors()
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->assertDispatched('helpdesk-reply-added');
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$this->assertDatabaseHas('helpdesk_comments', [
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'ticket_id' => $ticket->id,
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'parent_id' => $comment->id,
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'body' => '<p>Nested reply body</p>',
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]);
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}
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public function test_agent_can_update_status_to_closed_and_priority(): void
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{
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Mail::fake();
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$fixtures = $this->seedLookupData();
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$owner = $this->user();
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$agent = $this->agent();
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$ticket = $this->ticket(['owner' => $owner, 'agent' => $agent, 'status_id' => $fixtures['open']->id, 'priority_id' => $fixtures['normal']->id]);
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Livewire::actingAs($agent)
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->test(TicketShow::class, ['ticket' => $ticket])
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->set('status_id', $fixtures['closed']->id)
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->call('updateStatus')
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->assertHasNoErrors()
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->assertDispatched('helpdesk-status-updated')
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->set('priority_id', $fixtures['high']->id)
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->call('updatePriority')
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->assertHasNoErrors()
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->assertDispatched('helpdesk-priority-updated');
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$ticket->refresh();
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self::assertNotNull($ticket->completed_at);
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self::assertSame($fixtures['closed']->id, $ticket->status_id);
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self::assertSame($fixtures['high']->id, $ticket->priority_id);
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}
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public function test_unassigned_agent_cannot_update_another_users_ticket(): void
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{
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$fixtures = $this->seedLookupData();
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$owner = $this->user();
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$agent = $this->agent();
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$ticket = $this->ticket(['owner' => $owner, 'agent_id' => null, 'status_id' => $fixtures['open']->id, 'priority_id' => $fixtures['normal']->id]);
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Livewire::actingAs($agent)
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->test(TicketShow::class, ['ticket' => $ticket])
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->assertForbidden();
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}
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}
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