WMS/Modules/Helpdesk/changelog.yaml

- version: 1.3.6
  date: 2026-06-16
  changes:
    - Backfilled status columns onto Kanban boards that have none so selected boards render usable workflow columns.
    - Added runtime board-column repair to keep newly-created boards usable immediately.
    - Tightened the Kanban board selector width and dark styling.


- version: 1.3.5
  date: 2026-06-16
  changes:
    - Fixed Kanban board filtering so the selected board only shows tickets assigned to that single board.
    - Added a backfill migration for existing tickets without a board assignment.
    - Restyled the active board selector and per-ticket board selector with compact dark controls.


- version: 1.3.4
  date: 2026-06-16
  changes:
    - Added single-board ticket assignment via helpdesk_tickets.board_id.
    - Added Kanban board owner support.
    - Added board-to-board ticket moves while enforcing one active board per ticket.
    - Added status move alerts/toasts when tickets move between workflow statuses.
    - Added create/edit ticket board selection and default-board assignment for new tickets.

- version: 1.3.3
  date: '2026-06-16'
  changes:
    - Reworked Helpdesk action styling so header, support, settings, table, save, reset, edit and delete buttons use reliable coloured native styling.
    - Replaced settings section card dynamic Tailwind colour classes with inline styles so card colours always render.
    - Improved Kanban board dropdown styling.
    - Hardened ticket create inputs and Select2 controls to prevent white flashes during save.

url: https://wms.vm
versions:
  "1.0.0":
    changed:
      - Initial Module Definition
  "1.0.1":
    changed:
      - Added Vite Support and removed webpack
  "1.0.2":
    changed:
      - Stabilised the Livewire rich text editor so ticket details no longer clear during typing or submit early.
      - Added Helpdesk Kanban board for workflow status movement.
      - Added Kanban PHPUnit and Dusk coverage.
      - Added Kanban navigation links to the dashboard and ticket list.

  "1.0.3":
    changed:
      - Fixed Helpdesk dashboard rendering by removing dependency on missing x-app-layout/x-layouts.app components.
      - Registered anonymous Helpdesk Blade components so x-helpdesk component views resolve correctly.
      - Registered the Kanban Livewire component in the Helpdesk service provider.
      - Rebuilt the ticket create page to use the correct subject/body Livewire properties.
      - Stabilised the rich HTML editor so typing no longer clears the field or accidentally submits the ticket form.
      - Added root layout support-menu integration instructions for enabled Helpdesk modules.

  "1.0.4":
    changed:
      - Fixed the Helpdesk page header so dark WMS pages do not render a blank white hero.
      - Changed ticket create save to validate all fields and return to the tickets index after creation to avoid route-model redirect issues.
      - Added a root layout replacement containing the Support sidebar menu and Livewire update endpoint configuration.
      - Kept module.json version in sync with changelog.yaml.

  "1.0.5":
    changed:
      - Added the missing POST helpdesk.tickets.store route so native form submission to /helpdesk/tickets no longer returns 404.
      - Added TicketStoreController as a safe non-JavaScript fallback while keeping the Livewire ticket create flow intact.
      - Updated the ticket create form with method, action, CSRF, multipart support and named fields for fallback posting.
      - Kept module.json version in sync with changelog.yaml.

  "1.0.6":
    changed:
      - Rebuilt the Helpdesk database seeder with the requested Categories, Team, Priority and Status lookup values.
      - Added contrasting colour assignments for seeded lookup records.
      - Corrected the seeder namespace to Modules\\Helpdesk\\Database\\Seeders for PSR-4 module autoloading.
      - Kept module.json version in sync with changelog.yaml.

  "1.0.9":
    changed:
      - Added editable tickets with assignment, status, priority, category, team, project, due date and details updates.
      - Changed the default ticket creation status to New.
      - Added configurable Kanban boards with status-column assignment and a default Standard Support board.
      - Rebuilt the Kanban board into a professional drag-and-drop board with SortableJS fallback loading.
      - Added blue Back and green Edit actions on ticket view pages.
      - Improved Helpdesk settings styling, blue edit actions, and a dedicated Kanban Boards CRUD section.
      - Marked mandatory ticket fields and enhanced create/edit ticket forms with Select2-capable dropdowns.
      - Kept module.json version in sync with changelog.yaml.

  "1.1.3":
    changed:
      - Fixed ticket update permissions so platform admins, helpdesk admins, assigned agents and ticket owners can edit tickets where appropriate.
      - Added the missing ticket edit Blade view with assignment, status, priority, category, project, team, due date and details controls.
      - Replaced the Kanban drag dependency path with native browser drag-and-drop to prevent blocked scripts from breaking ticket movement.
      - Added Kanban Boards CRUD to Helpdesk settings with configurable status columns.
      - Improved ticket create and edit form layout, mandatory markers, dark footer styling and searchable Select2-capable dropdown loading.
      - Kept module.json version in sync with changelog.yaml.

  "1.2.0":
    changed:
      - Added RedmineUP-inspired canned responses with professional reply macro tokens for ticket, requester, agent, status, priority, category, project, team and URL values.
      - Added SLA policies, first-response and resolution due dates, breach tracking, SLA event history and ticket/Kanban breach indicators.
      - Added incoming email automation rule models and service support for matching sender, subject, mailbox and category to auto-set priority, category, team, project, assignee and status.
      - Added database-driven autoresponder enhancements with optional read-receipt tracking tokens, workflow log open timestamps and open counts.
      - Added customer/requester profile context on ticket detail pages with tags and richer support metadata.
      - Added satisfaction rating data model for closed-ticket feedback reporting by agent, team and category.
      - Added ticket tags, checklist templates, checklist items, checklist progress and agent checklist toggling.
      - Added product/service/build linkage for tickets with support cost/time fields and product-aware administration.
      - Extended Helpdesk settings with professional CRUD sections for canned responses, SLA policies, automation rules, checklist templates, tags and products/services.
      - Extended ticket create/edit/show and Kanban screens to include product/service linkage, SLA status, tags and checklist progress without breaking the existing workflow.
      - Added PHPUnit coverage for automation, SLA, canned response macro rendering, checklist toggling and product linkage, plus Dusk coverage for the new settings sections.
      - Kept module.json version in sync with changelog.yaml.

  "1.2.1":
    changed:
      - Added signed Git webhook ingestion endpoint at POST /api/helpdesk/git/webhook/{repository} for registered repositories.
      - Added GitHub X-Hub-Signature-256 HMAC validation, GitLab X-Gitlab-Token validation and a generic X-Helpdesk-Token fallback for internal providers.
      - Added automatic commit persistence and Helpdesk ticket linking from HD-YYYY-00000 references in commit messages, branch names and commit URLs.
      - Added helpdesk_git_webhook_logs for auditable accepted, ignored and rejected provider deliveries.
      - Added Git webhook endpoint visibility and delivery counts to the Helpdesk Git repository settings table.
      - Added provider setup documentation for GitHub, GitLab and generic signed Git payloads.
      - Added PHPUnit coverage for accepted GitHub/GitLab push webhooks, invalid signature rejection and ignored non-push events.
      - Kept module.json version in sync with changelog.yaml.

  "1.2.2":
    changed:
      - Fixed Helpdesk settings rendering during rolling upgrades by defaulting newly added RedmineUP/Git settings collections in the Blade view.
      - Prevented undefined variable errors for canned responses, SLA policies, automation rules, checklist templates, tags and products when compiled views and Livewire component code are briefly out of sync.
      - Kept module.json version in sync with changelog.yaml.

  "1.2.3":
    changed:
      - Fixed Helpdesk settings Livewire actions for the RedmineUP-inspired sections so SLA, canned responses, automation, products, tags and checklists can be saved from /helpdesk/settings.
      - Added SettingsManager mount-time form normalisation to survive stale Livewire snapshots after module upgrades.
      - Added a defensive workflow tracking-pixel URL fallback so ticket creation cannot fail when route caches are stale.
      - Registered the workflow open pixel route in the web route file as a backup to the module provider route.
      - Kept module.json version in sync with changelog.yaml.


  "1.2.5":
    changed:
      - Fixed the Helpdesk settings default-company Livewire action by adding saveDefaultHelpdeskCompany to SettingsManager.
      - Added default flags for Helpdesk statuses as well as priorities, categories, teams and projects.
      - Updated ticket creation to use the configured default status and lookup defaults.
      - Added selectable ticket tags to the create ticket workflow and synced tags onto new tickets.
      - Kept the one-line ticket subject input and dark form repaint fixes.
      - Kept module.json version in sync with changelog.yaml.


  "1.2.6":
    changed:
      - Fixed the Helpdesk settings default-company Livewire method and made the default company property resilient to select empty-string values.
      - Confirmed default statuses, priorities, categories, teams and projects are applied during ticket creation.
      - Confirmed ticket tags can be assigned on create and edit and are synced to the ticket-tag pivot.
      - Kept module.json version in sync with changelog.yaml.

  "1.2.8":
    changed:
      - Replaced white Flux action buttons on the Helpdesk dashboard, ticket list, Kanban board and settings header with explicit high-contrast coloured action buttons.
      - Standardised + New Ticket actions as green buttons across Helpdesk entry points.
      - Kept module.json version in sync with changelog.yaml.


  "1.2.9":
    changed:
      - Applied explicit Helpdesk action colour conventions across dashboard, tickets, Kanban and settings pages.
      - Coloured settings section navigation tiles by domain so Statuses, Priorities, Categories, Teams, Projects, Boards, Workflow, SLA, Tags, Products and Defaults are visually distinct.
      - Coloured save, reset, edit, delete, settings, ticket, Kanban, reply and update action buttons consistently.
      - Kept module.json version in sync with changelog.yaml.


  "1.3.0":
    changed:
      - Fixed malformed Helpdesk settings action buttons that caused Blade parse errors.
      - Applied explicit coloured action buttons across settings tables, settings forms and Kanban board configuration actions.
      - Kept module.json version in sync with changelog.yaml.


  "1.3.7":
    changed:
      - Fixed ticket create/edit clear actions by adding public Livewire clearForm methods to both components.
      - Stabilised Select2 clearing by loading module assets on ticket forms, adding placeholder support, manually syncing Select2 changes back to Livewire and clearing browser widgets after Livewire reset events.
      - Replaced native due date inputs on ticket create/edit with a reusable Helpdesk Flatpickr date-picker component.
      - Added Flatpickr module dependency and dark Helpdesk calendar styling.
      - Kept module.json version in sync with changelog.yaml.