added support for legacy tickets, fixed switching of modes and also style updates

AGENTS.md

@@ -0,0 +1,168 @@
+<laravel-boost-guidelines>
+=== foundation rules ===
+
+# Laravel Boost Guidelines
+
+The Laravel Boost guidelines are specifically curated by Laravel maintainers for this application. These guidelines should be followed closely to ensure the best experience when building Laravel applications.
+
+## Foundational Context
+
+This application is a Laravel application running on PHP 8.3. You are an expert with the Laravel ecosystem. Always use the APIs that match the installed major version of each package — do not assume a version.
+
+Before relying on a package's API, confirm its installed version:
+- PHP packages: run `composer show --direct` to list direct dependencies with versions, or `composer show <vendor/package>` for a single package.
+- JS packages: check `package.json` for the installed versions.
+
+## Skills Activation
+
+This project has domain-specific skills available in `**/skills/**`. You MUST activate the relevant skill whenever you work in that domain—don't wait until you're stuck.
+
+## Conventions
+
+- You must follow all existing code conventions used in this application. When creating or editing a file, check sibling files for the correct structure, approach, and naming.
+- Use descriptive names for variables and methods. For example, `isRegisteredForDiscounts`, not `discount()`.
+- Check for existing components to reuse before writing a new one.
+
+## Verification Scripts
+
+- Do not create verification scripts or tinker when tests cover that functionality and prove they work. Unit and feature tests are more important.
+
+## Application Structure & Architecture
+
+- Stick to existing directory structure; don't create new base folders without approval.
+- Do not change the application's dependencies without approval.
+
+## Frontend Bundling
+
+- If the user doesn't see a frontend change reflected in the UI, it could mean they need to run `npm run build`, `npm run dev`, or `composer run dev`. Ask them.
+
+## Documentation Files
+
+- You must only create documentation files if explicitly requested by the user.
+
+## Replies
+
+- Be concise in your explanations - focus on what's important rather than explaining obvious details.
+
+=== boost rules ===
+
+# Laravel Boost
+
+## Tools
+
+- Laravel Boost is an MCP server with tools designed specifically for this application. Prefer Boost tools over manual alternatives like shell commands or file reads.
+- Use `database-query` to run read-only queries against the database instead of writing raw SQL in tinker.
+- Use `database-schema` to inspect table structure before writing migrations or models.
+- Use `get-absolute-url` to resolve the correct scheme, domain, and port for project URLs. Always use this before sharing a URL with the user.
+- Use `browser-logs` to read browser logs, errors, and exceptions. Only recent logs are useful, ignore old entries.
+
+## Searching Documentation (IMPORTANT)
+
+- Always use `search-docs` before making code changes. Do not skip this step. It returns version-specific docs based on installed packages automatically.
+- Pass a `packages` array to scope results when you know which packages are relevant.
+- Use multiple broad, topic-based queries: `['rate limiting', 'routing rate limiting', 'routing']`. Expect the most relevant results first.
+- Do not add package names to queries because package info is already shared. Use `test resource table`, not `filament 4 test resource table`.
+
+### Search Syntax
+
+1. Use words for auto-stemmed AND logic: `rate limit` matches both "rate" AND "limit".
+2. Use `"quoted phrases"` for exact position matching: `"infinite scroll"` requires adjacent words in order.
+3. Combine words and phrases for mixed queries: `middleware "rate limit"`.
+4. Use multiple queries for OR logic: `queries=["authentication", "middleware"]`.
+
+## Project Rules
+
+- This project contains committed, area-grouped rules in `.ai/rules` when that directory exists (settled decisions, non-obvious traps, standing constraints). Framework and package guidelines that only apply to specific paths (testing, frontend, components) also live there, under `.ai/rules/boost` — this is not just recorded decisions, it is load-bearing guidance you have not seen inline. Before you enter plan mode or create/edit any file, you MUST first: open @.ai/rules/index.md (it maps file globs to rule files), read every rule file whose globs cover the path(s) in scope, and run `grep -rin 'keyword' .ai/rules` to catch what a path match alone misses. Do not write code until you have read and are following every matching rule. If `.ai/rules` does not exist, continue without it.
+- Record durable rules with `record-rule` so the next agent or teammate inherits them instead of working them out again. Pass a `glob` (e.g. `app/Http/Controllers/**`), a short `title`, and a few-line `note`. Always use `record-rule`, never your native memory or notes tool — native memory is personal and session-scoped; only `.ai/rules` is shared with the team and persists in the repo.
+
+## Artisan
+
+- Run Artisan commands directly via the command line (e.g., `php artisan route:list`). Use `php artisan list` to discover available commands and `php artisan [command] --help` to check parameters.
+- Inspect routes with `php artisan route:list`. Filter with: `--method=GET`, `--name=users`, `--path=api`, `--except-vendor`, `--only-vendor`.
+- Read configuration values using dot notation: `php artisan config:show app.name`, `php artisan config:show database.default`. Or read config files directly from the `config/` directory.
+
+## Tinker
+
+- Execute PHP in app context for debugging and testing code. Do not create models without user approval, prefer tests with factories instead. Prefer existing Artisan commands over custom tinker code.
+- Always use single quotes to prevent shell expansion: `php artisan tinker --execute 'Your::code();'`
+  - Double quotes for PHP strings inside: `php artisan tinker --execute 'User::where("active", true)->count();'`
+
+=== php rules ===
+
+# PHP
+
+- Always use curly braces for control structures, even for single-line bodies.
+- Use PHP 8 constructor property promotion: `public function __construct(public GitHub $github) { }`. Do not leave empty zero-parameter `__construct()` methods unless the constructor is private.
+- Use explicit return type declarations and type hints for all method parameters: `function isAccessible(User $user, ?string $path = null): bool`
+- Use TitleCase for Enum keys: `FavoritePerson`, `BestLake`, `Monthly`.
+- Prefer PHPDoc blocks over inline comments. Only add inline comments for exceptionally complex logic.
+- Use array shape type definitions in PHPDoc blocks.
+
+=== deployments rules ===
+
+# Deployment
+
+- Laravel can be deployed using [Laravel Cloud](https://cloud.laravel.com/), which is the fastest way to deploy and scale production Laravel applications.
+
+=== tests rules ===
+
+# Test Enforcement
+
+- Every change must be programmatically tested. Write a new test or update an existing test, then run the affected tests to make sure they pass.
+- Run the minimum number of tests needed to ensure code quality and speed. Use `php artisan test --compact` with a specific filename or filter.
+
+=== laravel/core rules ===
+
+# Do Things the Laravel Way
+
+- Use `php artisan make:` commands to create new files (i.e. migrations, controllers, models, etc.). You can list available Artisan commands using `php artisan list` and check their parameters with `php artisan [command] --help`.
+- If you're creating a generic PHP class, use `php artisan make:class`.
+- Pass `--no-interaction` to all Artisan commands to ensure they work without user input. You should also pass the correct `--options` to ensure correct behavior.
+
+### Model Creation
+
+- When creating new models, create useful factories and seeders for them too. Ask the user if they need any other things, using `php artisan make:model --help` to check the available options.
+
+## APIs & Eloquent Resources
+
+- For APIs, default to using Eloquent API Resources and API versioning unless existing API routes do not, then you should follow existing application convention.
+
+## URL Generation
+
+- When generating links to other pages, prefer named routes and the `route()` function.
+
+## Testing
+
+- When creating models for tests, use the factories for the models. Check if the factory has custom states that can be used before manually setting up the model.
+- Faker: Use methods such as `$this->faker->word()` or `fake()->randomDigit()`. Follow existing conventions whether to use `$this->faker` or `fake()`.
+- When creating tests, make use of `php artisan make:test [options] {name}` to create a feature test, and pass `--unit` to create a unit test. Most tests should be feature tests.
+
+## Vite Error
+
+- If you receive an "Illuminate\Foundation\ViteException: Unable to locate file in Vite manifest" error, you can run `npm run build` or ask the user to run `npm run dev` or `composer run dev`.
+
+=== livewire/core rules ===
+
+# Livewire
+
+- Livewire allow to build dynamic, reactive interfaces in PHP without writing JavaScript.
+- You can use Alpine.js for client-side interactions instead of JavaScript frameworks.
+- Keep state server-side so the UI reflects it. Validate and authorize in actions as you would in HTTP requests.
+
+=== pint/core rules ===
+
+# Laravel Pint Code Formatter
+
+- If you have modified any PHP files, you must run `vendor/bin/pint --dirty --format agent` before finalizing changes to ensure your code matches the project's expected style.
+- Do not run `vendor/bin/pint --test --format agent`, simply run `vendor/bin/pint --format agent` to fix any formatting issues.
+
+=== pest/core rules ===
+
+## Pest
+
+- This project uses Pest for testing. Create tests: `php artisan make:test --pest {name}`.
+- The `{name}` argument should not include the test suite directory. Use `php artisan make:test --pest SomeFeatureTest` instead of `php artisan make:test --pest Feature/SomeFeatureTest`.
+- Run tests: `php artisan test --compact` or filter: `php artisan test --compact --filter=testName`.
+- Do NOT delete tests without approval.
+
+</laravel-boost-guidelines>

Modules/Helpdesk/Http/Controllers/NativeAuthController.php

@@ -0,0 +1,91 @@
+<?php
+
+declare(strict_types=1);
+
+namespace Modules\Helpdesk\Http\Controllers;
+
+use App\Models\User;
+use Illuminate\Http\JsonResponse;
+use Illuminate\Http\Request;
+use Illuminate\Routing\Controller;
+use Illuminate\Support\Facades\Hash;
+use Illuminate\Validation\ValidationException;
+use Laravel\Sanctum\PersonalAccessToken;
+
+final class NativeAuthController extends Controller
+{
+    public function login(Request $request): JsonResponse
+    {
+        $data = $request->validate([
+            'email' => ['required', 'email'],
+            'password' => ['required', 'string'],
+            'device_name' => ['sometimes', 'string', 'max:100'],
+        ]);
+
+        $user = User::query()
+            ->where('email', $data['email'])
+            ->first();
+
+        if (! $user || ! Hash::check($data['password'], $user->password)) {
+            throw ValidationException::withMessages([
+                'email' => ['The provided credentials are incorrect.'],
+            ]);
+        }
+
+        // Native two-factor and passkey challenges are not implemented yet.
+        // Never issue a token to an account requiring these challenges.
+        if (
+            ! empty($user->two_factor_secret)
+            || ! empty($user->two_factor_confirmed_at)
+        ) {
+            return response()->json([
+                'message' => 'This account requires additional authentication.',
+                'code' => 'additional_authentication_required',
+            ], 403);
+        }
+
+        $token = $user->createToken(
+            $data['device_name'] ?? 'HelpdeskMac',
+            ['helpdesk:native'],
+            now()->addDays(30)
+        );
+
+        return response()->json([
+            'token_type' => 'Bearer',
+            'access_token' => $token->plainTextToken,
+            'expires_at' => $token->accessToken->expires_at?->toIso8601String(),
+            'user' => $this->userData($user),
+        ]);
+    }
+
+    public function user(Request $request): JsonResponse
+    {
+        return response()->json([
+            'user' => $this->userData($request->user()),
+        ]);
+    }
+
+    public function logout(Request $request): JsonResponse
+    {
+        $token = $request->user()->currentAccessToken();
+
+        if ($token instanceof PersonalAccessToken) {
+            $token->delete();
+        }
+
+        return response()->json([
+            'message' => 'Logged out successfully.',
+        ]);
+    }
+
+    private function userData(User $user): array
+    {
+        return [
+            'id' => $user->getKey(),
+            'name' => $user->name,
+            'email' => $user->email,
+            'helpdesk_agent' => $user->isHelpdeskAgent(),
+            'helpdesk_admin' => $user->isHelpdeskAdmin(),
+        ];
+    }
+}

Modules/Helpdesk/Http/Controllers/NativeAuthorizationController.php

@@ -0,0 +1,89 @@
+<?php
+
+declare(strict_types=1);
+
+namespace Modules\Helpdesk\Http\Controllers;
+
+use Illuminate\Http\RedirectResponse;
+use Illuminate\Http\Request;
+use Illuminate\Routing\Controller;
+use Illuminate\Support\Facades\DB;
+use Illuminate\Support\Str;
+use Illuminate\View\View;
+
+final class NativeAuthorizationController extends Controller
+{
+    public function authorize(Request $request): View
+    {
+        $data = $this->validateAuthorizationRequest($request);
+
+        return view('helpdesk::native.authorize', [
+            'clientId' => $data['client_id'],
+            'parameters' => $data,
+        ]);
+    }
+
+    public function approve(Request $request): RedirectResponse
+    {
+        $data = $this->validateAuthorizationRequest($request);
+
+        $code = Str::random(64);
+
+        DB::table('helpdesk_native_authorization_codes')->insert([
+            'user_id' => $request->user()->getKey(),
+            'client_id' => $data['client_id'],
+            'code_hash' => hash('sha256', $code),
+            'redirect_uri' => $data['redirect_uri'],
+            'code_challenge' => $data['code_challenge'],
+            'code_challenge_method' => 'S256',
+            'expires_at' => now()->addSeconds(
+                (int) config('helpdesk-native.authorization_code_lifetime', 60)
+            ),
+            'created_at' => now(),
+            'updated_at' => now(),
+        ]);
+
+        $separator = str_contains($data['redirect_uri'], '?') ? '&' : '?';
+        \Log::info('HelpdeskMac authorization redirect', [
+            'client_id' => $data['client_id'],
+            'redirect_scheme' => parse_url($data['redirect_uri'], PHP_URL_SCHEME),
+            'redirect_host' => parse_url($data['redirect_uri'], PHP_URL_HOST),
+            'redirect_path' => parse_url($data['redirect_uri'], PHP_URL_PATH),
+        ]);
+        return redirect()->away(
+            $data['redirect_uri'].$separator.http_build_query([
+                'code' => $code,
+                'state' => $data['state'],
+            ])
+        );
+    }
+
+    private function validateAuthorizationRequest(Request $request): array
+    {
+        $data = $request->validate([
+            'client_id' => ['required', 'string', 'max:100'],
+            'redirect_uri' => ['required', 'string', 'max:2048'],
+            'response_type' => ['required', 'in:code'],
+            'state' => ['required', 'string', 'min:32', 'max:512'],
+            'code_challenge' => [
+                'required',
+                'string',
+                'regex:/^[A-Za-z0-9_-]{43}$/',
+            ],
+            'code_challenge_method' => ['required', 'in:S256'],
+        ]);
+
+        $registeredUris = config(
+            'helpdesk-native.clients.'.$data['client_id'].'.redirect_uris',
+            []
+        );
+
+        abort_unless(
+            in_array($data['redirect_uri'], $registeredUris, true),
+            400,
+            'Unregistered native application callback.'
+        );
+
+        return $data;
+    }
+}

Modules/Helpdesk/Http/Controllers/NativeTicketController.php

@@ -0,0 +1,150 @@
+<?php
+
+declare(strict_types=1);
+
+namespace Modules\Helpdesk\Http\Controllers;
+
+use Illuminate\Http\JsonResponse;
+use Illuminate\Http\Request;
+use Illuminate\Routing\Controller;
+use Illuminate\Validation\Rule;
+use Modules\Helpdesk\Models\Ticket;
+use Modules\Helpdesk\Services\TicketService;
+
+final class NativeTicketController extends Controller
+{
+    public function __construct(
+        private readonly TicketService $tickets,
+    ) {}
+
+    public function index(Request $request): JsonResponse
+    {
+        $user = $request->user();
+
+        $query = Ticket::query()
+            ->visibleTo($user)
+            ->orderByDesc('id');
+
+        if ($request->filled('search')) {
+            $search = addcslashes(
+                (string) $request->query('search'),
+                '%_\\'
+            );
+
+            $query->where(
+                'subject',
+                'like',
+                '%'.$search.'%'
+            );
+        }
+
+        return response()->json(
+            $query->paginate(30)
+        );
+    }
+
+    public function show(Request $request, Ticket $ticket): JsonResponse
+    {
+        $user = $request->user();
+
+        $ticket = Ticket::query()
+            ->visibleTo($user)
+            ->whereKey($ticket->getKey())
+            ->firstOrFail();
+
+        return response()->json(
+            $ticket->load([
+                'comments',
+                'status',
+                'priority',
+                'category',
+                'project',
+                'team',
+                'agent',
+                'attachments',
+                'tags',
+            ])
+        );
+    }
+
+    public function store(Request $request): JsonResponse
+    {
+        $data = $request->validate([
+            'subject' => [
+                'required',
+                'string',
+                'max:255',
+            ],
+            'body' => [
+                'required',
+                'string',
+            ],
+            'priority_id' => [
+                'required',
+                'integer',
+                Rule::exists('helpdesk_priorities', 'id'),
+            ],
+            'category_id' => [
+                'nullable',
+                'integer',
+                Rule::exists('helpdesk_categories', 'id'),
+            ],
+            'project_id' => [
+                'nullable',
+                'integer',
+                Rule::exists('helpdesk_projects', 'id'),
+            ],
+            'product_id' => [
+                'nullable',
+                'integer',
+                Rule::exists('helpdesk_products', 'id'),
+            ],
+            'team_id' => [
+                'nullable',
+                'integer',
+                Rule::exists('helpdesk_teams', 'id'),
+            ],
+            'board_id' => [
+                'nullable',
+                'integer',
+                Rule::exists('helpdesk_kanban_boards', 'id'),
+            ],
+            'due_at' => [
+                'nullable',
+                'date',
+            ],
+            'tag_ids' => [
+                'sometimes',
+                'array',
+            ],
+            'tag_ids.*' => [
+                'integer',
+                'distinct',
+                Rule::exists('helpdesk_tags', 'id'),
+            ],
+            'attachments' => [
+                'sometimes',
+                'array',
+            ],
+            'attachments.*' => [
+                'file',
+                'max:10240',
+            ],
+        ]);
+
+        $files = $request->file('attachments', []);
+
+        unset($data['attachments']);
+
+        $ticket = $this->tickets->create(
+            $request->user(),
+            $data,
+            $files
+        );
+
+        return response()->json(
+            $ticket,
+            201
+        );
+    }
+}

Modules/Helpdesk/Http/Controllers/NativeTokenController.php

@@ -0,0 +1,103 @@
+<?php
+
+declare(strict_types=1);
+
+namespace Modules\Helpdesk\Http\Controllers;
+
+use App\Models\User;
+use Illuminate\Http\JsonResponse;
+use Illuminate\Http\Request;
+use Illuminate\Routing\Controller;
+use Illuminate\Support\Facades\DB;
+use Illuminate\Validation\ValidationException;
+
+final class NativeTokenController extends Controller
+{
+    public function exchange(Request $request): JsonResponse
+    {
+        $data = $request->validate([
+            'grant_type' => ['required', 'in:authorization_code'],
+            'client_id' => ['required', 'string'],
+            'code' => ['required', 'string'],
+            'redirect_uri' => ['required', 'string'],
+            'code_verifier' => [
+                'required',
+                'string',
+                'regex:/^[A-Za-z0-9._~-]{43,128}$/',
+            ],
+        ]);
+
+        $challenge = rtrim(
+            strtr(
+                base64_encode(hash('sha256', $data['code_verifier'], true)),
+                '+/',
+                '-_'
+            ),
+            '='
+        );
+
+        $result = DB::transaction(function () use ($data, $challenge): ?array {
+            $authorization = DB::table('helpdesk_native_authorization_codes')
+                ->where('code_hash', hash('sha256', $data['code']))
+                ->lockForUpdate()
+                ->first();
+
+            if (! $authorization) {
+                return null;
+            }
+
+            if (
+                $authorization->consumed_at !== null
+                || now()->greaterThanOrEqualTo($authorization->expires_at)
+                || ! hash_equals($authorization->client_id, $data['client_id'])
+                || ! hash_equals($authorization->redirect_uri, $data['redirect_uri'])
+                || $authorization->code_challenge_method !== 'S256'
+                || ! hash_equals($authorization->code_challenge, $challenge)
+            ) {
+                return null;
+            }
+
+            $user = User::query()->find($authorization->user_id);
+
+            if (! $user) {
+                return null;
+            }
+
+            DB::table('helpdesk_native_authorization_codes')
+                ->where('id', $authorization->id)
+                ->update([
+                    'consumed_at' => now(),
+                    'updated_at' => now(),
+                ]);
+
+            $token = $user->createToken(
+                'HelpdeskMac',
+                ['helpdesk:native'],
+                now()->addDays(
+                    (int) config('helpdesk-native.access_token_lifetime_days', 30)
+                )
+            );
+
+            return [
+                'access_token' => $token->plainTextToken,
+                'token_type' => 'Bearer',
+                'expires_at' => $token->accessToken->expires_at?->toIso8601String(),
+                'user' => [
+                    'id' => $user->getKey(),
+                    'name' => $user->name,
+                    'email' => $user->email,
+                ],
+            ];
+        });
+
+        if ($result === null) {
+            throw ValidationException::withMessages([
+                'code' => ['Invalid or expired authorization code.'],
+            ]);
+        }
+
+        return response()->json($result)
+            ->header('Cache-Control', 'no-store')
+            ->header('Pragma', 'no-cache');
+    }
+}

Modules/Helpdesk/Http/Controllers/TicketCommentStoreController.php

@@ -8,6 +8,7 @@ use App\Http\Controllers\Controller;
 use Illuminate\Http\RedirectResponse;
 use Illuminate\Http\Request;
 use Illuminate\Http\UploadedFile;
+use Illuminate\Support\Str;
 use Illuminate\Support\Facades\Auth;
 use Illuminate\Support\Facades\Gate;
 use Illuminate\Validation\Rule;

Modules/Helpdesk/Providers/HelpdeskServiceProvider.php

@@ -20,7 +20,6 @@ use Modules\Helpdesk\Livewire\TicketTimer;
 use Modules\Helpdesk\Models\Ticket;
 use Modules\Helpdesk\Policies\TicketPolicy;
 use Modules\Helpdesk\Support\ModuleInfo;
-
 final class HelpdeskServiceProvider extends ServiceProvider
 {
     /**

Modules/Helpdesk/Providers/RouteServiceProvider.php

@@ -9,6 +9,7 @@ use Illuminate\Support\Facades\Route;
 use Modules\Helpdesk\Http\Controllers\GitWebhookController;
 use Modules\Helpdesk\Http\Controllers\WorkflowOpenController;
 use Modules\Helpdesk\Support\ModuleInfo;
+use Modules\Helpdesk\Http\Controllers\NativeAuthorizationController;
 
 final class RouteServiceProvider extends ServiceProvider
 {
@@ -42,6 +43,17 @@ final class RouteServiceProvider extends ServiceProvider
             ->prefix(config('helpdesk.route_prefix', 'helpdesk'))
             ->name('helpdesk.')
             ->group(module_path(ModuleInfo::name(), 'Routes/web.php'));
+        // Native macOS authentication through Laravel Fortify.
+        Route::middleware(['web', 'auth:web'])
+            ->prefix('helpdesk/native')
+            ->name('helpdesk.native.')
+            ->group(function (): void {
+                Route::get('/authorize', [NativeAuthorizationController::class, 'authorize'])
+                    ->name('authorize');
+
+                Route::post('/authorize', [NativeAuthorizationController::class, 'approve'])
+                    ->name('approve');
+            });
     }
 
     /**

Modules/Helpdesk/Resources/views/native/authorize.blade.php

@@ -0,0 +1,41 @@
+<!DOCTYPE html>
+<html lang="en">
+<head>
+    <meta charset="UTF-8">
+    <meta name="viewport" content="width=device-width, initial-scale=1">
+    <title>Authorize HelpdeskMac</title>
+</head>
+<body>
+<main>
+    <h1>Authorize HelpdeskMac</h1>
+
+    <p>
+        HelpdeskMac is requesting access to your Helpdesk account.
+    </p>
+
+    <p>
+        Signed in as {{ auth()->user()->email }}
+    </p>
+
+    <form method="POST" action="{{ route('helpdesk.native.approve') }}">
+        @csrf
+
+        @foreach ($parameters as $name => $value)
+            <input
+                type="hidden"
+                name="{{ $name }}"
+                value="{{ $value }}"
+            >
+        @endforeach
+
+        <button type="submit">
+            Authorize HelpdeskMac
+        </button>
+    </form>
+
+    <p>
+        Only approve this request if you initiated login from HelpdeskMac.
+    </p>
+</main>
+</body>
+</html>

Modules/Helpdesk/Routes/api.php

@@ -5,7 +5,10 @@ declare(strict_types=1);
 use Illuminate\Support\Facades\Route;
 use Modules\Helpdesk\Http\Controllers\GitWebhookController;
 use Modules\Helpdesk\Http\Controllers\HelpdeskSyncController;
+use Modules\Helpdesk\Http\Controllers\NativeTicketController;
 use Modules\Helpdesk\Http\Middleware\VerifyHelpdeskSyncToken;
+use Modules\Helpdesk\Http\Controllers\NativeAuthController;
+use Modules\Helpdesk\Http\Controllers\NativeTokenController;
 
 Route::get('/status', static fn (): array => [
     'module' => 'helpdesk',
@@ -27,3 +30,36 @@ Route::post('/git/webhook/{repository}', GitWebhookController::class)
 
 Route::post('/git/gitea/webhook', [GitWebhookController::class, 'gitea'])
     ->name('git.gitea.webhook');
+// Append inside Modules/Helpdesk/Routes/api.php. Verify your module route prefix.
+Route::middleware('auth:sanctum')->prefix('native/v1')->group(function () {
+    Route::get('tickets', [NativeTicketController::class, 'index']);
+    Route::get('tickets/{ticket}', [NativeTicketController::class, 'show']);
+    Route::post('tickets', [NativeTicketController::class, 'store']);
+});
+
+Route::prefix('native/v1')
+    ->name('native.')
+    ->group(function (): void {
+
+        Route::middleware('auth:sanctum')->group(function (): void {
+
+            Route::get('auth/user', [NativeAuthController::class, 'user'])
+                ->name('auth.user');
+
+            Route::post('auth/logout', [NativeAuthController::class, 'logout'])
+                ->name('auth.logout');
+
+            Route::get('tickets', [NativeTicketController::class, 'index'])
+                ->name('tickets.index');
+
+            Route::get('tickets/{ticket}', [NativeTicketController::class, 'show'])
+                ->name('tickets.show');
+
+            Route::post('tickets', [NativeTicketController::class, 'store'])
+                ->name('tickets.store');
+        });
+        Route::post('auth/token', [NativeTokenController::class, 'exchange'])
+            ->middleware('throttle:10,1')
+            ->name('auth.token');
+    });
+

app/Models/User.php

@@ -15,6 +15,7 @@ use Laravel\Fortify\Contracts\PasskeyUser;
 use Laravel\Fortify\PasskeyAuthenticatable;
 use Laravel\Fortify\TwoFactorAuthenticatable;
 use Modules\UserManagement\Models\Role;
+use Laravel\Sanctum\HasApiTokens;
 
 /**
  * @property int $id
@@ -28,9 +29,7 @@ use Modules\UserManagement\Models\Role;
 #[Hidden(['password', 'two_factor_secret', 'two_factor_recovery_codes', 'remember_token'])]
 class User extends Authenticatable implements PasskeyUser
 {
-    /** @use HasFactory<UserFactory> */
+    use HasApiTokens, HasFactory, Notifiable, PasskeyAuthenticatable, TwoFactorAuthenticatable;
-    use HasFactory, Notifiable, PasskeyAuthenticatable, TwoFactorAuthenticatable;
-
     protected function casts(): array
     {
         return [
@@ -101,4 +100,5 @@ class User extends Authenticatable implements PasskeyUser
     {
         return $this->isHelpdeskAgent();
     }
+
 }

composer.json

@@ -13,6 +13,7 @@
         "laravel/chisel": "^0.1.0",
         "laravel/fortify": "^1.37.2",
         "laravel/framework": "^13.17",
+        "laravel/sanctum": "^4.3",
         "laravel/tinker": "^3.0",
         "livewire/blaze": "^1.0",
         "livewire/flux": "^2.13.1",

composer.lock

@@ -4,7 +4,7 @@
         "Read more about it at https://getcomposer.org/doc/01-basic-usage.md#installing-dependencies",
         "This file is @generated automatically"
     ],
-    "content-hash": "0baf4a77af5bdd712ea8c8ae0dd072ca",
+    "content-hash": "3ba979872819ad8b9e06875e8c2231b0",
     "packages": [
         {
             "name": "bacon/bacon-qr-code",
@@ -1680,6 +1680,69 @@
             },
             "time": "2026-08-04T14:50:50+00:00"
         },
+        {
+            "name": "laravel/sanctum",
+            "version": "v4.3.3",
+            "source": {
+                "type": "git",
+                "url": "https://github.com/laravel/sanctum.git",
+                "reference": "fee27a573d1a013af3721d86153a65e0b11927e6"
+            },
+            "dist": {
+                "type": "zip",
+                "url": "https://api.github.com/repos/laravel/sanctum/zipball/fee27a573d1a013af3721d86153a65e0b11927e6",
+                "reference": "fee27a573d1a013af3721d86153a65e0b11927e6",
+                "shasum": ""
+            },
+            "require": {
+                "ext-json": "*",
+                "illuminate/console": "^11.0|^12.0|^13.0",
+                "illuminate/contracts": "^11.0|^12.0|^13.0",
+                "illuminate/database": "^11.0|^12.0|^13.0",
+                "illuminate/support": "^11.0|^12.0|^13.0",
+                "php": "^8.2",
+                "symfony/console": "^7.0|^8.0"
+            },
+            "require-dev": {
+                "mockery/mockery": "^1.6",
+                "orchestra/testbench": "^9.15|^10.8|^11.0",
+                "phpstan/phpstan": "^1.10"
+            },
+            "type": "library",
+            "extra": {
+                "laravel": {
+                    "providers": [
+                        "Laravel\\Sanctum\\SanctumServiceProvider"
+                    ]
+                }
+            },
+            "autoload": {
+                "psr-4": {
+                    "Laravel\\Sanctum\\": "src/"
+                }
+            },
+            "notification-url": "https://packagist.org/downloads/",
+            "license": [
+                "MIT"
+            ],
+            "authors": [
+                {
+                    "name": "Taylor Otwell",
+                    "email": "taylor@laravel.com"
+                }
+            ],
+            "description": "Laravel Sanctum provides a featherweight authentication system for SPAs and simple APIs.",
+            "keywords": [
+                "auth",
+                "laravel",
+                "sanctum"
+            ],
+            "support": {
+                "issues": "https://github.com/laravel/sanctum/issues",
+                "source": "https://github.com/laravel/sanctum"
+            },
+            "time": "2026-06-23T18:26:55+00:00"
+        },
         {
             "name": "laravel/serializable-closure",
             "version": "v2.0.15",

config/helpdesk-native.php

@@ -0,0 +1,17 @@
+<?php
+
+declare(strict_types=1);
+
+return [
+    'clients' => [
+        'helpdesk-macos' => [
+            'redirect_uris' => [
+                'helpdeskmac://auth/callback',
+            ],
+        ],
+    ],
+
+    'authorization_code_lifetime' => 60,
+
+    'access_token_lifetime_days' => 30,
+];

config/sanctum.php

@@ -0,0 +1,87 @@
+<?php
+
+use Illuminate\Cookie\Middleware\EncryptCookies;
+use Illuminate\Foundation\Http\Middleware\ValidateCsrfToken;
+use Laravel\Sanctum\Http\Middleware\AuthenticateSession;
+use Laravel\Sanctum\Sanctum;
+
+return [
+
+    /*
+    |--------------------------------------------------------------------------
+    | Stateful Domains
+    |--------------------------------------------------------------------------
+    |
+    | Requests from the following domains / hosts will receive stateful API
+    | authentication cookies. Typically, these should include your local
+    | and production domains which access your API via a frontend SPA.
+    |
+    */
+
+    'stateful' => explode(',', env('SANCTUM_STATEFUL_DOMAINS', sprintf(
+        '%s%s',
+        'localhost,localhost:3000,127.0.0.1,127.0.0.1:8000,::1',
+        Sanctum::currentApplicationUrlWithPort(),
+        // Sanctum::currentRequestHost(),
+    ))),
+
+    /*
+    |--------------------------------------------------------------------------
+    | Sanctum Guards
+    |--------------------------------------------------------------------------
+    |
+    | This array contains the authentication guards that will be checked when
+    | Sanctum is trying to authenticate a request. If none of these guards
+    | are able to authenticate the request, Sanctum will use the bearer
+    | token that's present on an incoming request for authentication.
+    |
+    */
+
+    'guard' => ['web'],
+
+    /*
+    |--------------------------------------------------------------------------
+    | Expiration Minutes
+    |--------------------------------------------------------------------------
+    |
+    | This value controls the number of minutes until an issued token will be
+    | considered expired. This will override any values set in the token's
+    | "expires_at" attribute, but first-party sessions are not affected.
+    |
+    */
+
+    'expiration' => null,
+
+    /*
+    |--------------------------------------------------------------------------
+    | Token Prefix
+    |--------------------------------------------------------------------------
+    |
+    | Sanctum can prefix new tokens in order to take advantage of numerous
+    | security scanning initiatives maintained by open source platforms
+    | that notify developers if they commit tokens into repositories.
+    |
+    | See: https://docs.github.com/en/code-security/secret-scanning/about-secret-scanning
+    |
+    */
+
+    'token_prefix' => env('SANCTUM_TOKEN_PREFIX', ''),
+
+    /*
+    |--------------------------------------------------------------------------
+    | Sanctum Middleware
+    |--------------------------------------------------------------------------
+    |
+    | When authenticating your first-party SPA with Sanctum you may need to
+    | customize some of the middleware Sanctum uses while processing the
+    | request. You may change the middleware listed below as required.
+    |
+    */
+
+    'middleware' => [
+        'authenticate_session' => AuthenticateSession::class,
+        'encrypt_cookies' => EncryptCookies::class,
+        'validate_csrf_token' => ValidateCsrfToken::class,
+    ],
+
+];

database/migrations/2026_10_14_150457_create_personal_access_tokens_table.php

@@ -0,0 +1,33 @@
+<?php
+
+use Illuminate\Database\Migrations\Migration;
+use Illuminate\Database\Schema\Blueprint;
+use Illuminate\Support\Facades\Schema;
+
+return new class extends Migration
+{
+    /**
+     * Run the migrations.
+     */
+    public function up(): void
+    {
+        Schema::create('personal_access_tokens', function (Blueprint $table) {
+            $table->id();
+            $table->morphs('tokenable');
+            $table->text('name');
+            $table->string('token', 64)->unique();
+            $table->text('abilities')->nullable();
+            $table->timestamp('last_used_at')->nullable();
+            $table->timestamp('expires_at')->nullable()->index();
+            $table->timestamps();
+        });
+    }
+
+    /**
+     * Reverse the migrations.
+     */
+    public function down(): void
+    {
+        Schema::dropIfExists('personal_access_tokens');
+    }
+};

database/migrations/2026_10_14_152226_create_helpdesk_native_authorization_codes_table.php

@@ -0,0 +1,50 @@
+<?php
+
+declare(strict_types=1);
+
+use Illuminate\Database\Migrations\Migration;
+use Illuminate\Database\Schema\Blueprint;
+use Illuminate\Support\Facades\Schema;
+
+return new class extends Migration
+{
+    public function up(): void
+    {
+        Schema::create('helpdesk_native_authorization_codes', function (Blueprint $table): void {
+            $table->id();
+
+            $table->foreignId('user_id')
+                ->constrained('users')
+                ->cascadeOnDelete();
+
+            $table->string('client_id', 100);
+
+            // Store only the SHA-256 hash of the authorization code.
+            $table->char('code_hash', 64)->unique();
+
+            // Exact registered callback URI for this authorization attempt.
+            $table->string('redirect_uri', 2048);
+
+            // PKCE S256 challenge (base64url encoded).
+            $table->string('code_challenge', 128);
+
+            $table->string('code_challenge_method', 10)
+                ->default('S256');
+
+            $table->timestamp('expires_at');
+
+            // Set atomically when the code is redeemed.
+            $table->timestamp('consumed_at')->nullable();
+
+            $table->timestamps();
+
+            $table->index(['client_id', 'expires_at']);
+            $table->index(['user_id', 'created_at']);
+        });
+    }
+
+    public function down(): void
+    {
+        Schema::dropIfExists('helpdesk_native_authorization_codes');
+    }
+};

deploy.php

@@ -8,7 +8,7 @@ set('writable_use_sudo', true);
 set('clear_use_sudo', true);
 set('cleanup_use_sudo', true);
 set('keep_releases', 1);
-set('repository', 'git@github.com:magabsdev/Helpdesk.git');
+set('repository', 'git@git.absdev.net:mag/Helpddesk.git');
 set('node_version', '22.12.0');
 set('allow_anonymous_stats', false);
 
@@ -29,10 +29,10 @@ host('develop')
     ->set('deploy_path', '/var/www/helpdesk_dev');
 
 host('mpba')
-    ->set('hostname', 'helpdesk.mpba.dev')
+    ->set('hostname', 'sirius.absdev.net')
     ->set('remote_user', 'mag')
     ->set('branch', 'main')
-    ->set('deploy_path', '/var/www/helpdesk_mpba');
+    ->set('deploy_path', '/var/www/helpdesk');
 
 /*
  * Install the root npm tree, then every module that owns its own lock file,
@@ -86,9 +86,29 @@ task('artisan:clear', function (): void {
 });
 
 task('services:restart', function (): void {
+    // Validate and reload nginx.
     run('sudo -n nginx -t');
     run('sudo -n systemctl reload nginx');
-    run('sudo -n systemctl restart php8.3-fpm');
+
+    // Detect the PHP-FPM socket configured in nginx.
+    $socket = trim(run(
+        "sudo -n nginx -T 2>/dev/null"
+        . " | grep -oE 'php[0-9]+\\.[0-9]+-fpm\\.sock'"
+        . " | sort -Vu"
+        . " | tail -n 1"
+    ));
+
+    if ($socket === '') {
+        throw new \RuntimeException(
+            'Unable to detect the PHP-FPM version from nginx configuration.'
+        );
+    }
+    // Convert php8.5-fpm.sock into php8.5-fpm.
+    $service = str_replace('.sock', '', $socket);
+    writeln("<info>Detected PHP-FPM service: {$service}</info>");
+    // Restart the detected PHP-FPM service.
+    run("sudo -n systemctl restart {$service}");
+    writeln("<info>PHP-FPM restarted successfully.</info>");
 });
 
 after('deploy:update_code', 'deploy:write_revision_file');

resources/themes/backend/views/components/helpdesk/html-editor.blade.php

@@ -10,10 +10,11 @@
     class="space-y-2"
     x-data="{
         model: @js($model),
-        value: @entangle($model),
+        value: '',
         init() {
             this.$nextTick(() => {
-                this.writeEditorValue(this.value || '');
+                this.value = this.$wire.get(this.model) || '';
+                this.writeEditorValue(this.value);
             });
         },
         writeEditorValue(value) {
@@ -30,29 +31,29 @@
 
             this.$refs.editor.textContent = nextValue;
         },
-        syncToLivewire(live = true) {
+        syncToLivewire(live = false) {
-            this.value = this.$refs.editor?.innerText || '';
+            const text = this.$refs.editor?.innerText || '';
-
+            this.value = text;
             if (this.$refs.input) {
-                this.$refs.input.value = this.value;
+                this.$refs.input.value = text;
             }
-
+            // Update Livewire's local state before the save request is assembled.
-            this.$wire.set(this.model, this.value, live);
+            this.$wire.set(this.model, text, live);
         },
         resetEditor() {
             this.value = '';
             this.writeEditorValue('');
-            this.syncToLivewire(true);
+            this.syncToLivewire(false);
         },
         runCommand(command) {
             this.$refs.editor?.focus();
             document.execCommand(command, false, null);
-            this.syncToLivewire(true);
+            this.syncToLivewire(false);
         },
         wrapBlock(tagName) {
             this.$refs.editor?.focus();
             document.execCommand('formatBlock', false, tagName);
-            this.syncToLivewire(true);
+            this.syncToLivewire(false);
         },
     }"
     x-on:helpdesk-editor-sync.window="if (! $event.detail?.model || $event.detail.model === @js($model)) syncToLivewire($event.detail?.live ?? true)"
@@ -116,14 +117,14 @@
             data-helpdesk-sync-target="{{ $model }}"
             data-helpdesk-editor-model="{{ $model }}"
             @if ($editorDusk) data-dusk="{{ $editorDusk }}" dusk="{{ $editorDusk }}" @endif
-            x-on:paste="syncToLivewire(false)"
+            x-on:input="syncToLivewire(false)"
-            x-on:blur="syncToLivewire(true)"
+            x-on:paste="$nextTick(() => syncToLivewire(false))"
+            x-on:blur="syncToLivewire(false)"
             class="helpdesk-rich-editor block min-h-[14rem] w-full overflow-y-auto whitespace-pre-wrap break-words border-0 bg-zinc-950 px-5 py-4 text-base leading-7 text-zinc-100 outline-none transition placeholder:text-zinc-500 empty:before:pointer-events-none empty:before:text-zinc-500 empty:before:content-[attr(data-placeholder)] focus:ring-2 focus:ring-blue-500"
         ></div>
 
         <textarea
             x-ref="input"
-            wire:model.defer="{{ $model }}"
             spellcheck="true"
             lang="en-GB"
             autocorrect="on"

resources/themes/backend/views/modules/helpdesk/livewire/ticket-create.blade.php

@@ -18,33 +18,9 @@
         x-on:submit.capture="
             if (helpdeskAttachmentsUploading) {
                 $event.preventDefault();
+                $event.stopImmediatePropagation();
                 return;
             }
-
-            const editor = document.querySelector('[data-helpdesk-sync-target="body"], [data-helpdesk-editor-model="body"]');
-           const target = Array.from(document.querySelectorAll('textarea')).find(function (textarea) {
-
-    return textarea.getAttribute('wire:model.defer') === 'body'
-
-        || textarea.getAttribute('wire:model') === 'body'
-
-        || textarea.getAttribute('name') === 'body'
-
-        || textarea.id === 'body';
-
-});
-            const body = (editor?.innerText || editor?.textContent || editor?.value || '').trim();
-
-            if (target) {
-                target.value = body;
-                target.dispatchEvent(new Event('input', { bubbles: true }));
-                target.dispatchEvent(new Event('change', { bubbles: true }));
-            }
-
-            if ($wire) {
-                $wire.set('body', body, false);
-            }
-
             $dispatch('helpdesk-editor-sync', { model: 'body', live: false });
         "
         class="helpdesk-ticket-form space-y-6"
@@ -245,6 +221,10 @@
                         editor-dusk="ticket-body-editor"
                     />
 
+                    @error('body')
+                        <p class="mt-2 text-sm text-red-500" role="alert">{{ $message }}</p>
+                    @enderror
+
                     <p class="mt-2 flex items-center gap-2 text-xs font-medium text-zinc-400">
                         <i class="fa-solid fa-circle-info text-blue-400" aria-hidden="true"></i>
                         Rich formatting is available. Browser spelling suggestions appear by right-clicking or Ctrl-clicking red-underlined words.

resources/themes/backend/views/modules/helpdesk/livewire/ticket-show.blade.php

@@ -122,7 +122,7 @@
                     <span
                         class="inline-flex shrink-0 items-center gap-2 rounded-xl bg-white/15 px-3 py-1.5 text-xs font-extrabold ring-1 ring-white/20">
                         <i class="fa-solid fa-paperclip text-xs" aria-hidden="true"></i>
-                        {{ $ticket->attachments->count() }} file{{ $ticket->attachments->count() === 1 ? '' : 's' }}
+                        {{ $ticket->attachments->filter(fn ($attachment) => ! $attachment->isDeletedAttachment())->count() }} file{{ $ticket->attachments->filter(fn ($attachment) => ! $attachment->isDeletedAttachment())->count() === 1 ? '' : 's' }}
                         <i class="fa-solid fa-chevron-right transition group-open:rotate-90" aria-hidden="true"></i>
                     </span>
                 </summary>
@@ -510,12 +510,12 @@
                                        class="inline-flex cursor-pointer items-center justify-center rounded-lg bg-blue-600 px-3 py-2 text-xs font-bold text-white shadow-sm transition hover:bg-blue-700 focus-within:outline-none focus-within:ring-2 focus-within:ring-blue-400/70">
                                     <i class="fa-solid fa-paperclip mr-2 text-xs" aria-hidden="true"></i>
                                     <span>Choose files</span>
-                                    <input name="comment_attachments[]" type="file" multiple accept="{{ $helpdeskAttachmentAccept }}" class="sr-only"
+                                    <input name="attachments[]" type="file" multiple accept="{{ $helpdeskAttachmentAccept }}" class="sr-only"
                                            data-helpdesk-file-input>
                                 </label>
                             </div>
 
-                            @error('comment_attachments')
+                            @error('attachments')
                             <p class="mt-2 text-xs font-semibold text-red-600 dark:text-red-400">{{ $message }}</p>
                             @enderror
 

resources/themes/backend/views/modules/helpdesk/partials/comment-thread.blade.php

@@ -175,7 +175,7 @@
                                 Respond
                             </button>
 
-                            @if (auth()->user()?->isMpbaPlatformAdmin())
+                            @if (auth()->user()?->isHelpdeskAdmin())
                                 <form method="POST"
                                     action="{{ route('helpdesk.tickets.comments.destroy', [$currentTicket, $comment]) }}"
                                     onsubmit="return confirm('Delete this response? This will remove it from the visible conversation but keep the replication identity/audit trail.');">

scan.sh

@@ -1,7 +0,0 @@
-JAVA_HOME="/opt/homebrew/opt/openjdk" \
-PATH="/opt/homebrew/opt/openjdk/bin:$PATH" \
-sonar-scanner \
-  -Dsonar.projectKey=Helpdesk \
-  -Dsonar.sources=. \
-  -Dsonar.host.url=http://127.0.0.1:9001 \
-  -Dsonar.login=sqp_36027127786b9a8ed4d0d165bdb3405ed07421d8

scripts/scan.sh

@@ -0,0 +1,12 @@
+#!/usr/bin/env bash
+# sqp_c0b887930297d93cf088476023c244d901c51204
+
+set -euo pipefail
+
+JAVA_HOME="/opt/homebrew/opt/openjdk" \
+PATH="/opt/homebrew/opt/openjdk/bin:$PATH" \
+sonar-scanner \
+  -Dsonar.projectKey=Helpdesk-System \
+  -Dsonar.sources=. \
+  -Dsonar.host.url=https://sonarcube.absdev.net \
+  -Dsonar.token="${SONAR_TOKEN:?SONAR_TOKEN is not set}"