51 lines
1.8 KiB
PHP
51 lines
1.8 KiB
PHP
<?php
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declare(strict_types=1);
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namespace Modules\Helpdesk\Services;
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use App\Models\User;
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use Modules\Helpdesk\Models\ChecklistItem;
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use Modules\Helpdesk\Models\ChecklistTemplate;
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use Modules\Helpdesk\Models\Ticket;
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final class ChecklistService
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{
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public function applyTemplates(Ticket $ticket): void
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{
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ChecklistTemplate::query()
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->where('is_active', true)
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->where(static function ($query) use ($ticket): void {
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$query->whereNull('category_id')->orWhere('category_id', $ticket->category_id);
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})
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->where(static function ($query) use ($ticket): void {
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$query->whereNull('project_id')->orWhere('project_id', $ticket->project_id);
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})
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->get()
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->each(function (ChecklistTemplate $template) use ($ticket): void {
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foreach (array_values($template->items ?? []) as $index => $item) {
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ChecklistItem::query()->firstOrCreate([
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'ticket_id' => $ticket->id,
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'template_id' => $template->id,
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'title' => is_array($item) ? (string) ($item['title'] ?? '') : (string) $item,
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], [
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'description' => is_array($item) ? ($item['description'] ?? null) : null,
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'sort_order' => ($index + 1) * 10,
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]);
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}
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});
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}
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public function toggle(ChecklistItem $item, User $user): ChecklistItem
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{
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$completed = ! $item->is_completed;
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$item->forceFill([
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'is_completed' => $completed,
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'completed_by' => $completed ? $user->id : null,
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'completed_at' => $completed ? now() : null,
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])->save();
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return $item->fresh() ?? $item;
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}
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}
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