started to add indexes and fixed N+1 issue

Modules/Helpdesk/Database/Migrations/2026_04_24_000001_add_helpdesk_flags_to_users_table.php

@@ -25,21 +25,4 @@ return new class extends Migration {
         });
     }
 
-    /**
-     * Reverse the migrations.
-     *
-     * @return void
-     */
-    public function down(): void
-    {
-        Schema::table('users', static function (Blueprint $table): void {
-            if (Schema::hasColumn('users', 'helpdesk_admin')) {
-                $table->dropColumn('helpdesk_admin');
-            }
-
-            if (Schema::hasColumn('users', 'helpdesk_agent')) {
-                $table->dropColumn('helpdesk_agent');
-            }
-        });
-    }
 };

Modules/Helpdesk/Database/Migrations/2026_06_12_000010_create_helpdesk_lookup_tables.php

@@ -6,8 +6,8 @@ use Illuminate\Database\Migrations\Migration;
 use Illuminate\Database\Schema\Blueprint;
 use Illuminate\Support\Facades\Schema;
 
-return new class extends Migration {
-    /** @return void */
+return new class extends Migration
+{
     public function up(): void
     {
         Schema::create('helpdesk_statuses', static function (Blueprint $table): void {
@@ -70,14 +70,4 @@ return new class extends Migration {
             $table->unique(['company_id', 'slug']);
         });
     }
-
-    /** @return void */
-    public function down(): void
-    {
-        Schema::dropIfExists('helpdesk_projects');
-        Schema::dropIfExists('helpdesk_teams');
-        Schema::dropIfExists('helpdesk_categories');
-        Schema::dropIfExists('helpdesk_priorities');
-        Schema::dropIfExists('helpdesk_statuses');
-    }
 };

Modules/Helpdesk/Database/Migrations/2026_06_12_000020_create_helpdesk_tickets_table.php

@@ -39,9 +39,4 @@ return new class extends Migration {
         });
     }
 
-    /** @return void */
-    public function down(): void
-    {
-        Schema::dropIfExists('helpdesk_tickets');
-    }
 };

Modules/Helpdesk/Database/Migrations/2026_06_12_000030_create_helpdesk_git_and_workflow_tables.php

@@ -76,12 +76,4 @@ return new class extends Migration {
         });
     }
 
-    /** @return void */
-    public function down(): void
-    {
-        Schema::dropIfExists('helpdesk_workflow_logs');
-        Schema::dropIfExists('helpdesk_workflow_templates');
-        Schema::dropIfExists('helpdesk_git_commits');
-        Schema::dropIfExists('helpdesk_git_repositories');
-    }
 };

Modules/Helpdesk/Database/Migrations/2026_06_12_000040_create_helpdesk_comments_and_attachments_tables.php

@@ -38,10 +38,4 @@ return new class extends Migration {
         });
     }
 
-    /** @return void */
-    public function down(): void
-    {
-        Schema::dropIfExists('helpdesk_attachments');
-        Schema::dropIfExists('helpdesk_comments');
-    }
 };

Modules/Helpdesk/Database/Migrations/2026_06_12_000050_create_helpdesk_category_user_table.php

@@ -6,8 +6,8 @@ use Illuminate\Database\Migrations\Migration;
 use Illuminate\Database\Schema\Blueprint;
 use Illuminate\Support\Facades\Schema;
 
-return new class extends Migration {
-    /** @return void */
+return new class extends Migration
+{
     public function up(): void
     {
         Schema::create('helpdesk_category_user', static function (Blueprint $table): void {
@@ -18,10 +18,4 @@ return new class extends Migration {
             $table->unique(['category_id', 'user_id']);
         });
     }
-
-    /** @return void */
-    public function down(): void
-    {
-        Schema::dropIfExists('helpdesk_category_user');
-    }
 };

Modules/Helpdesk/Database/Migrations/2026_06_12_124726_helpdesk_performance_indexes.php

@@ -53,13 +53,4 @@ class HelpdeskPerformanceIndexes extends Migration
         });
     }
 
-    /**
-     * Reverse the migrations.
-     *
-     * @return void
-     */
-    public function down()
-    {
-        //
-    }
 }

Modules/Helpdesk/Database/Seeders/HelpdeskDatabaseSeeder.php

@@ -43,6 +43,7 @@ final class HelpdeskDatabaseSeeder extends Seeder
             ['name' => 'Stalled', 'slug' => 'stalled', 'color' => 'rose', 'sort_order' => 30, 'is_closed' => false],
             ['name' => 'On-Hold', 'slug' => 'on-hold', 'color' => 'violet', 'sort_order' => 40, 'is_closed' => false],
             ['name' => 'Closed', 'slug' => 'closed', 'color' => 'emerald', 'sort_order' => 90, 'is_closed' => true],
+            ['name' => 'Testing', 'slug' => 'testing', 'color' => 'green', 'sort_order' => 30, 'is_closed' => false],
         ] as $row) {
             Status::query()->updateOrCreate(['slug' => $row['slug']], $row);
         }
@@ -76,6 +77,7 @@ final class HelpdeskDatabaseSeeder extends Seeder
             ['name' => 'Systems Deployment', 'color' => 'cyan', 'description' => 'Deployment, release, infrastructure and environment requests.'],
             ['name' => 'Concepts', 'color' => 'purple', 'description' => 'Ideas, concepts, design discussion and future improvements.'],
             ['name' => 'Bug', 'color' => 'rose', 'description' => 'Defects, regressions and incorrect behaviour.'],
+            ['name' => 'Documentation', 'color' => 'red', 'description' => 'System Documents creation or update.'],
         ] as $row) {
             Category::query()->updateOrCreate(
                 ['company_id' => null, 'slug' => Str::slug($row['name'])],