updates

2026-06-15 17:55:36 +01:00
parent 578a977c59
commit 0a9746fa77
25 changed files with 844 additions and 106 deletions
@@ -9,7 +9,7 @@
                </div>

                <div class="flex flex-wrap gap-2">
-                    <flux:button :href="route('helpdesk.tickets.create')" wire:navigate variant="primary" icon="plus">New ticket</flux:button>
+                    <flux:button :href="route('helpdesk.tickets.create')" wire:navigate variant="primary" icon="plus" class="!bg-green-600 !text-white hover:!bg-green-700 focus:!ring-green-500">New ticket</flux:button>
                    <flux:button :href="route('helpdesk.settings')" wire:navigate variant="ghost" icon="cog-6-tooth">Configure boards</flux:button>
                    <flux:button :href="route('helpdesk.tickets.index')" wire:navigate variant="ghost" icon="list-bullet">List view</flux:button>
                </div>
@@ -53,6 +53,7 @@
            'checklists' => ['label' => 'Checks', 'count' => $checklistTemplates->count()],
            'tags' => ['label' => 'Tags', 'count' => $tags->count()],
            'products' => ['label' => 'Products', 'count' => $products->count()],
+            'defaults' => ['label' => 'Defaults', 'count' => 1],
        ] as $key => $item)
            <button type="button" wire:click="$set('section', '{{ $key }}')" class="rounded-2xl border px-4 py-3 text-left shadow-sm transition {{ $section === $key ? 'border-blue-500 bg-blue-50 text-blue-900 dark:border-blue-400 dark:bg-blue-950 dark:text-blue-100' : 'border-zinc-200 bg-white text-zinc-700 hover:bg-zinc-50 dark:border-zinc-700 dark:bg-zinc-900 dark:text-zinc-200 dark:hover:bg-zinc-800' }}">
                <div class="text-xs font-semibold uppercase tracking-wide opacity-70">{{ $item['label'] }}</div>
@@ -61,6 +62,33 @@
        @endforeach
    </div>

+
+    @if ($section === 'defaults')
+        <x-helpdesk::settings-section title="Ticket defaults" description="Choose the company default used when a new Helpdesk ticket is created. Lookup defaults are configured on the Statuses, Priorities, Categories, Teams and Projects sections.">
+            <x-slot:form>
+                <form wire:submit="saveDefaultHelpdeskCompany" class="grid gap-4 md:grid-cols-3">
+                    <flux:select wire:model="default_helpdesk_company_id" label="Default company">
+                        <option value="">No default company</option>
+                        @foreach ($companies as $company)
+                            <option value="{{ $company->id }}">
+                                {{ $company->name }}{{ ($company->is_default_helpdesk_company ?? false) ? ' — Default' : '' }}
+                            </option>
+                        @endforeach
+                    </flux:select>
+
+                    <div class="md:col-span-3 flex gap-2">
+                        <flux:button type="submit" variant="primary">Save default company</flux:button>
+                    </div>
+                </form>
+            </x-slot:form>
+
+            <div class="rounded-2xl border border-zinc-200 bg-zinc-50 p-4 text-sm text-zinc-700 dark:border-zinc-700 dark:bg-zinc-950 dark:text-zinc-200">
+                <p class="font-semibold">Lookup defaults</p>
+                <p class="mt-1">Set the default Status, Priority, Category, Team and Project from their own settings sections. Only one default per company/global scope is kept for each lookup type.</p>
+            </div>
+        </x-helpdesk::settings-section>
+    @endif
+
    @if ($section === 'statuses')
        <x-helpdesk::settings-section title="Statuses" description="Control workflow stages and mark which statuses close tickets.">
            <x-slot:form>
@@ -70,6 +98,10 @@
                    <flux:input wire:model="statusForm.color" label="Badge colour" />
                    <flux:input wire:model="statusForm.sort_order" label="Sort" type="number" min="0" />
                    <label class="flex items-end gap-2 pb-2 text-sm text-zinc-700 dark:text-zinc-200"><input type="checkbox" wire:model="statusForm.is_closed" class="rounded border-zinc-300"> Closed status</label>
+                    <label class="md:col-span-5 flex items-center gap-2 text-sm font-semibold text-zinc-700 dark:text-zinc-200">
+                        <input type="checkbox" wire:model="statusForm.is_default" class="rounded border-zinc-300 bg-zinc-950 text-blue-600 focus:ring-blue-500">
+                        Default status for new tickets
+                    </label>
                    <div class="md:col-span-5 flex gap-2"><flux:button type="submit" variant="primary">Save status</flux:button><flux:button type="button" wire:click="resetStatusForm" variant="ghost">Reset</flux:button></div>
                </form>
            </x-slot:form>
@@ -85,6 +117,10 @@
                    <flux:input wire:model="priorityForm.slug" label="Slug" placeholder="auto-generated" />
                    <flux:input wire:model="priorityForm.color" label="Badge colour" />
                    <flux:input wire:model="priorityForm.sort_order" label="Sort" type="number" min="0" />
+                    <label class="flex items-end gap-2 pb-2 text-sm font-semibold text-zinc-700 dark:text-zinc-200">
+                        <input type="checkbox" wire:model="priorityForm.is_default" class="rounded border-zinc-300 bg-zinc-950 text-blue-600 focus:ring-blue-500">
+                        Default for new tickets
+                    </label>
                    <div class="md:col-span-4 flex gap-2"><flux:button type="submit" variant="primary">Save priority</flux:button><flux:button type="button" wire:click="resetPriorityForm" variant="ghost">Reset</flux:button></div>
                </form>
            </x-slot:form>
@@ -101,6 +137,10 @@
                    <flux:input wire:model="categoryForm.slug" label="Slug" placeholder="auto-generated" />
                    <flux:input wire:model="categoryForm.color" label="Badge colour" />
                    <div class="md:col-span-4"><flux:textarea wire:model="categoryForm.description" label="Description" rows="3" /></div>
+                    <label class="md:col-span-4 flex items-center gap-2 text-sm font-semibold text-zinc-700 dark:text-zinc-200">
+                        <input type="checkbox" wire:model="categoryForm.is_default" class="rounded border-zinc-300 bg-zinc-950 text-blue-600 focus:ring-blue-500">
+                        Default category for new tickets
+                    </label>
                    <div class="md:col-span-4 flex gap-2"><flux:button type="submit" variant="primary">Save category</flux:button><flux:button type="button" wire:click="resetCategoryForm" variant="ghost">Reset</flux:button></div>
                </form>
            </x-slot:form>
@@ -117,6 +157,10 @@
                    <flux:input wire:model="teamForm.slug" label="Slug" placeholder="auto-generated" />
                    <flux:input wire:model="teamForm.color" label="Badge colour" />
                    <div class="md:col-span-4"><flux:textarea wire:model="teamForm.description" label="Description" rows="3" /></div>
+                    <label class="md:col-span-4 flex items-center gap-2 text-sm font-semibold text-zinc-700 dark:text-zinc-200">
+                        <input type="checkbox" wire:model="teamForm.is_default" class="rounded border-zinc-300 bg-zinc-950 text-blue-600 focus:ring-blue-500">
+                        Default team for new tickets
+                    </label>
                    <div class="md:col-span-4 flex gap-2"><flux:button type="submit" variant="primary">Save team</flux:button><flux:button type="button" wire:click="resetTeamForm" variant="ghost">Reset</flux:button></div>
                </form>
            </x-slot:form>
@@ -134,6 +178,10 @@
                    <flux:input wire:model="projectForm.slug" label="Slug" placeholder="auto-generated" />
                    <flux:input wire:model="projectForm.color" label="Badge colour" />
                    <div class="md:col-span-5"><flux:textarea wire:model="projectForm.description" label="Description" rows="3" /></div>
+                    <label class="md:col-span-5 flex items-center gap-2 text-sm font-semibold text-zinc-700 dark:text-zinc-200">
+                        <input type="checkbox" wire:model="projectForm.is_default" class="rounded border-zinc-300 bg-zinc-950 text-blue-600 focus:ring-blue-500">
+                        Default project for new tickets
+                    </label>
                    <div class="md:col-span-5 flex gap-2"><flux:button type="submit" variant="primary">Save project</flux:button><flux:button type="button" wire:click="resetProjectForm" variant="ghost">Reset</flux:button></div>
                </form>
            </x-slot:form>
@@ -21,6 +21,41 @@
            font-weight: 800 !important;
            z-index: 5;
        }
+
+        .helpdesk-ticket-form input,
+        .helpdesk-ticket-form textarea,
+        .helpdesk-ticket-form select {
+            background-color: #09090b !important;
+            color: #f4f4f5 !important;
+            caret-color: #f4f4f5;
+        }
+
+        .helpdesk-ticket-form input:focus,
+        .helpdesk-ticket-form textarea:focus,
+        .helpdesk-ticket-form select:focus {
+            background-color: #09090b !important;
+            color: #f4f4f5 !important;
+        }
+
+        .helpdesk-ticket-form input:-webkit-autofill,
+        .helpdesk-ticket-form input:-webkit-autofill:hover,
+        .helpdesk-ticket-form input:-webkit-autofill:focus,
+        .helpdesk-ticket-form textarea:-webkit-autofill,
+        .helpdesk-ticket-form textarea:-webkit-autofill:hover,
+        .helpdesk-ticket-form textarea:-webkit-autofill:focus,
+        .helpdesk-ticket-form select:-webkit-autofill,
+        .helpdesk-ticket-form select:-webkit-autofill:hover,
+        .helpdesk-ticket-form select:-webkit-autofill:focus {
+            -webkit-text-fill-color: #f4f4f5 !important;
+            box-shadow: 0 0 0 1000px #09090b inset !important;
+            transition: background-color 9999s ease-in-out 0s;
+        }
+
+        .helpdesk-ticket-form [wire\:loading],
+        .helpdesk-ticket-form [wire\:loading\.delay],
+        .helpdesk-ticket-form [wire\:loading\.remove] {
+            color: inherit;
+        }
    </style>

    @include('helpdesk::partials.page-header', [
@@ -29,7 +64,7 @@
        'subtitle' => 'Raise a new support request with priority, product/service, project, category, team and full details.',
    ])

-    <form wire:submit.prevent="save" enctype="multipart/form-data" class="space-y-6">
+    <form wire:submit.prevent="save" enctype="multipart/form-data" class="helpdesk-ticket-form space-y-6">
        <div class="overflow-hidden rounded-2xl border border-zinc-700 bg-zinc-900 shadow-sm">
            <div class="border-b border-zinc-700 bg-zinc-800/80 px-6 py-4">
                <h2 class="text-lg font-semibold text-zinc-100">Ticket details</h2>
@@ -45,13 +80,15 @@
                        Subject <span class="helpdesk-required-star">*</span>
                    </label>

-                    <textarea
+                    <input
                        id="subject"
-                        rows="3"
+                        type="text"
+                        maxlength="180"
                        wire:model.defer="subject"
-                        class="mt-2 block min-h-[92px] w-full resize-y rounded-xl border-zinc-700 bg-zinc-950 px-4 py-3 text-zinc-100 shadow-sm focus:border-blue-500 focus:ring-blue-500"
+                        class="mt-2 block h-14 w-full max-w-4xl rounded-xl border border-zinc-700 bg-zinc-950 px-4 text-base font-medium text-zinc-100 shadow-sm outline-none transition-colors duration-150 placeholder:text-zinc-500 focus:border-blue-500 focus:bg-zinc-950 focus:ring-2 focus:ring-blue-500/40"
                        data-dusk="ticket-subject"
-                    ></textarea>
+                        autocomplete="off"
+                    />

                    @error('subject')
                        <p class="mt-2 text-sm text-red-500">{{ $message }}</p>
@@ -67,7 +104,7 @@
                        <select id="company_id" wire:model.defer="company_id" data-helpdesk-select2 class="mt-2 block w-full rounded-xl border-zinc-700 bg-zinc-950 text-zinc-100 shadow-sm focus:border-blue-500 focus:ring-blue-500">
                            <option value="">Select company</option>
                            @foreach ($companies as $company)
-                                <option value="{{ $company->id }}">{{ $company->name }}</option>
+                                <option value="{{ $company->id }}" @selected((int) $company_id === (int) $company->id)>{{ $company->name }}</option>
                            @endforeach
                        </select>

@@ -85,7 +122,7 @@
                    <select id="priority_id" wire:model.defer="priority_id" data-helpdesk-select2 class="mt-2 block w-full rounded-xl border-zinc-700 bg-zinc-950 text-zinc-100 shadow-sm focus:border-blue-500 focus:ring-blue-500" data-dusk="ticket-priority">
                        <option value="">Select priority</option>
                        @foreach ($priorities as $priority)
-                            <option value="{{ $priority->id }}">{{ $priority->name }}</option>
+                            <option value="{{ $priority->id }}" @selected((int) $priority_id === (int) $priority->id)>{{ $priority->name }}</option>
                        @endforeach
                    </select>

@@ -102,7 +139,7 @@
                    <select id="category_id" wire:model.defer="category_id" data-helpdesk-select2 class="mt-2 block w-full rounded-xl border-zinc-700 bg-zinc-950 text-zinc-100 shadow-sm focus:border-blue-500 focus:ring-blue-500">
                        <option value="">Select category</option>
                        @foreach ($categories as $category)
-                            <option value="{{ $category->id }}">{{ $category->name }}</option>
+                            <option value="{{ $category->id }}" @selected((int) $category_id === (int) $category->id)>{{ $category->name }}</option>
                        @endforeach
                    </select>

@@ -119,7 +156,7 @@
                    <select id="project_id" wire:model.defer="project_id" data-helpdesk-select2 class="mt-2 block w-full rounded-xl border-zinc-700 bg-zinc-950 text-zinc-100 shadow-sm focus:border-blue-500 focus:ring-blue-500">
                        <option value="">Select project</option>
                        @foreach ($projects as $project)
-                            <option value="{{ $project->id }}">{{ $project->title ?? $project->name }}</option>
+                            <option value="{{ $project->id }}" @selected((int) $project_id === (int) $project->id)>{{ $project->title ?? $project->name }}</option>
                        @endforeach
                    </select>

@@ -136,7 +173,7 @@
                    <select id="team_id" wire:model.defer="team_id" data-helpdesk-select2 class="mt-2 block w-full rounded-xl border-zinc-700 bg-zinc-950 text-zinc-100 shadow-sm focus:border-blue-500 focus:ring-blue-500">
                        <option value="">Select team</option>
                        @foreach ($teams as $team)
-                            <option value="{{ $team->id }}">{{ $team->name }}</option>
+                            <option value="{{ $team->id }}" @selected((int) $team_id === (int) $team->id)>{{ $team->name }}</option>
                        @endforeach
                    </select>

@@ -145,6 +182,25 @@
                    @enderror
                </div>

+
+                <div class="xl:col-span-2">
+                    <label class="block text-sm font-semibold text-zinc-200" for="tag_ids">Tags</label>
+
+                    <select id="tag_ids" wire:model.defer="tag_ids" data-helpdesk-select2 multiple class="mt-2 block w-full rounded-xl border-zinc-700 bg-zinc-950 text-zinc-100 shadow-sm focus:border-blue-500 focus:ring-blue-500">
+                        @foreach ($tags as $tag)
+                            <option value="{{ $tag->id }}" @selected(in_array((int) $tag->id, array_map('intval', $tag_ids), true))>{{ $tag->name }}</option>
+                        @endforeach
+                    </select>
+
+                    @error('tag_ids')
+                        <p class="mt-2 text-sm text-red-500">{{ $message }}</p>
+                    @enderror
+
+                    @error('tag_ids.*')
+                        <p class="mt-2 text-sm text-red-500">{{ $message }}</p>
+                    @enderror
+                </div>
+
                <div class="xl:col-span-2">
                    <label class="block text-sm font-semibold text-zinc-200" for="due_at">Due date</label>

@@ -64,13 +64,15 @@
                        Subject <span class="helpdesk-required-star">*</span>
                    </label>

-                    <textarea
+                    <input
                        id="subject"
-                        rows="3"
+                        type="text"
+                        maxlength="180"
                        wire:model.defer="subject"
-                        class="mt-2 block min-h-[92px] w-full resize-y rounded-xl border-zinc-700 bg-zinc-950 px-4 py-3 text-zinc-100 shadow-sm focus:border-blue-500 focus:ring-blue-500"
+                        class="mt-2 block h-14 w-full max-w-4xl rounded-xl border border-zinc-700 bg-zinc-950 px-4 text-base font-medium text-zinc-100 shadow-sm outline-none transition-colors duration-150 placeholder:text-zinc-500 focus:border-blue-500 focus:bg-zinc-950 focus:ring-2 focus:ring-blue-500/40"
                        data-dusk="ticket-edit-subject"
-                    ></textarea>
+                        autocomplete="off"
+                    />

                    @error('subject')
                    <p class="mt-2 text-sm text-red-500">{{ $message }}</p>
@@ -194,6 +196,25 @@
                    @enderror
                </div>

+
+                <div class="xl:col-span-2">
+                    <label class="block text-sm font-semibold text-zinc-200" for="tag_ids">Tags</label>
+
+                    <select id="tag_ids" wire:model.defer="tag_ids" data-helpdesk-select2 multiple class="mt-2 block w-full rounded-xl border-zinc-700 bg-zinc-950 text-zinc-100 shadow-sm focus:border-blue-500 focus:ring-blue-500">
+                        @foreach ($tags as $tag)
+                            <option value="{{ $tag->id }}">{{ $tag->name }}</option>
+                        @endforeach
+                    </select>
+
+                    @error('tag_ids')
+                    <p class="mt-2 text-sm text-red-500">{{ $message }}</p>
+                    @enderror
+
+                    @error('tag_ids.*')
+                    <p class="mt-2 text-sm text-red-500">{{ $message }}</p>
+                    @enderror
+                </div>
+
                <div class="xl:col-span-2">
                    <label class="block text-sm font-semibold text-zinc-200" for="due_at">Due date</label>

@@ -9,7 +9,7 @@
                </div>
                <div class="flex flex-wrap gap-2">
                    <flux:button :href="route('helpdesk.index')" wire:navigate variant="ghost" icon="chart-bar">Dashboard</flux:button>
-                    <flux:button :href="route('helpdesk.tickets.create')" wire:navigate icon="plus" variant="primary">New ticket</flux:button>
+                    <flux:button :href="route('helpdesk.tickets.create')" wire:navigate icon="plus" variant="primary" class="!bg-green-600 !text-white hover:!bg-green-700 focus:!ring-green-500">New ticket</flux:button>
                </div>
            </div>
        </div>