added jquery and also fixed fontawsome

2026-06-15 15:33:54 +01:00
parent 58e5f2e203
commit 0b2d7225cc
150 changed files with 8507 additions and 168 deletions
@@ -0,0 +1,30 @@
+<?php
+
+declare(strict_types=1);
+
+namespace Modules\Helpdesk\Services;
+
+use App\Models\User;
+use Modules\Helpdesk\Models\Ticket;
+
+final class CannedResponseRenderer
+{
+    public function render(string $template, Ticket $ticket, ?User $actor = null): string
+    {
+        $ticket->loadMissing(['owner', 'agent', 'status', 'priority', 'category', 'project', 'team']);
+
+        return strtr($template, [
+            '{{ ticket.reference }}' => $ticket->reference,
+            '{{ ticket.subject }}' => $ticket->subject,
+            '{{ ticket.status }}' => (string) ($ticket->status?->name ?? ''),
+            '{{ ticket.priority }}' => (string) ($ticket->priority?->name ?? ''),
+            '{{ ticket.category }}' => (string) ($ticket->category?->name ?? ''),
+            '{{ ticket.project }}' => (string) ($ticket->project?->title ?? ''),
+            '{{ ticket.team }}' => (string) ($ticket->team?->name ?? ''),
+            '{{ requester.name }}' => (string) ($ticket->owner?->name ?? ''),
+            '{{ agent.name }}' => (string) ($ticket->agent?->name ?? ''),
+            '{{ actor.name }}' => (string) ($actor?->name ?? ''),
+            '{{ ticket.url }}' => route('helpdesk.tickets.show', ['ticket' => $ticket->getKey()]),
+        ]);
+    }
+}