Updated the helpdesk module
This commit is contained in:
Mark Gregory
@@ -1,4 +1,28 @@
|
||||
<div class="space-y-6">
|
||||
<style>
|
||||
.helpdesk-required-star {
|
||||
color: #ef4444 !important;
|
||||
font-weight: 800;
|
||||
}
|
||||
|
||||
.select2-container--default .select2-selection--single {
|
||||
position: relative;
|
||||
}
|
||||
|
||||
.select2-container--default .select2-selection--single .select2-selection__clear {
|
||||
position: absolute !important;
|
||||
top: 50% !important;
|
||||
right: 2.25rem !important;
|
||||
left: auto !important;
|
||||
float: none !important;
|
||||
margin: 0 !important;
|
||||
transform: translateY(-50%);
|
||||
color: #f87171 !important;
|
||||
font-weight: 800 !important;
|
||||
z-index: 5;
|
||||
}
|
||||
</style>
|
||||
|
||||
@include('helpdesk::partials.page-header', [
|
||||
'eyebrow' => 'Helpdesk',
|
||||
'title' => 'Edit Ticket',
|
||||
@@ -10,112 +34,197 @@
|
||||
<div class="border-b border-zinc-700 bg-zinc-800/80 px-6 py-4">
|
||||
<div class="flex flex-col gap-3 lg:flex-row lg:items-center lg:justify-between">
|
||||
<div>
|
||||
<h2 class="text-lg font-semibold text-zinc-100">{{ $ticket->reference }} · Ticket controls</h2>
|
||||
<p class="mt-1 text-sm text-zinc-400">Mandatory fields are marked with <span class="font-bold text-red-400">*</span>. Assignment and status updates trigger configured workflow messages.</p>
|
||||
<div class="flex flex-wrap items-center gap-3">
|
||||
<h2 class="text-lg font-semibold text-zinc-100">
|
||||
{{ $ticket->reference }} · Ticket controls
|
||||
</h2>
|
||||
|
||||
<span class="inline-flex items-center gap-2 rounded-xl border border-zinc-700 bg-zinc-900 px-3 py-1.5 text-sm font-medium text-zinc-200">
|
||||
<i class="fa-regular fa-user text-zinc-400" aria-hidden="true"></i>
|
||||
Owner:
|
||||
<span class="font-semibold text-white">{{ $ticket->owner?->name ?? 'Unknown' }}</span>
|
||||
</span>
|
||||
</div>
|
||||
|
||||
<p class="mt-2 text-sm text-zinc-400">
|
||||
Mandatory fields are marked with <span class="helpdesk-required-star">*</span>.
|
||||
Assignment and status updates trigger configured workflow messages.
|
||||
</p>
|
||||
</div>
|
||||
<a href="{{ route('helpdesk.tickets.show', $ticket) }}" wire:navigate class="inline-flex items-center justify-center rounded-xl bg-blue-600 px-4 py-2 text-sm font-semibold text-white shadow-sm hover:bg-blue-700">Back to ticket</a>
|
||||
|
||||
<a href="{{ route('helpdesk.tickets.show', $ticket) }}" wire:navigate class="inline-flex items-center justify-center rounded-xl bg-blue-600 px-4 py-2 text-sm font-semibold text-white shadow-sm hover:bg-blue-700">
|
||||
Back to ticket
|
||||
</a>
|
||||
</div>
|
||||
</div>
|
||||
|
||||
<div class="grid gap-5 p-6 lg:grid-cols-3 xl:grid-cols-6">
|
||||
<div class="lg:col-span-3 xl:col-span-6">
|
||||
<label class="block text-sm font-semibold text-zinc-200" for="subject">Subject <span class="text-red-400">*</span></label>
|
||||
<input id="subject" type="text" wire:model.defer="subject" class="mt-2 block w-full rounded-xl border-zinc-700 bg-zinc-950 text-zinc-100 shadow-sm focus:border-blue-500 focus:ring-blue-500" data-dusk="ticket-edit-subject">
|
||||
@error('subject') <p class="mt-2 text-sm text-red-500">{{ $message }}</p> @enderror
|
||||
<label class="block text-sm font-semibold text-zinc-200" for="subject">
|
||||
Subject <span class="helpdesk-required-star">*</span>
|
||||
</label>
|
||||
|
||||
<textarea
|
||||
id="subject"
|
||||
rows="3"
|
||||
wire:model.defer="subject"
|
||||
class="mt-2 block min-h-[92px] w-full resize-y rounded-xl border-zinc-700 bg-zinc-950 px-4 py-3 text-zinc-100 shadow-sm focus:border-blue-500 focus:ring-blue-500"
|
||||
data-dusk="ticket-edit-subject"
|
||||
></textarea>
|
||||
|
||||
@error('subject')
|
||||
<p class="mt-2 text-sm text-red-500">{{ $message }}</p>
|
||||
@enderror
|
||||
</div>
|
||||
|
||||
@if($companies->isNotEmpty())
|
||||
<div>
|
||||
<label class="block text-sm font-semibold text-zinc-200" for="company_id">Company</label>
|
||||
<div class="xl:col-span-2">
|
||||
<label class="block text-sm font-semibold text-zinc-200" for="company_id">
|
||||
Company <span class="helpdesk-required-star">*</span>
|
||||
</label>
|
||||
|
||||
<select id="company_id" wire:model.defer="company_id" data-helpdesk-select2 class="mt-2 block w-full rounded-xl border-zinc-700 bg-zinc-950 text-zinc-100 shadow-sm focus:border-blue-500 focus:ring-blue-500">
|
||||
<option value="">Select company</option>
|
||||
@foreach ($companies as $company)
|
||||
<option value="{{ $company->id }}">{{ $company->name }}</option>
|
||||
@endforeach
|
||||
</select>
|
||||
@error('company_id') <p class="mt-2 text-sm text-red-500">{{ $message }}</p> @enderror
|
||||
|
||||
@error('company_id')
|
||||
<p class="mt-2 text-sm text-red-500">{{ $message }}</p>
|
||||
@enderror
|
||||
</div>
|
||||
@endif
|
||||
|
||||
<div>
|
||||
<label class="block text-sm font-semibold text-zinc-200" for="status_id">Status <span class="text-red-400">*</span></label>
|
||||
<div class="xl:col-span-2">
|
||||
<label class="block text-sm font-semibold text-zinc-200" for="status_id">
|
||||
Status <span class="helpdesk-required-star">*</span>
|
||||
</label>
|
||||
|
||||
<select id="status_id" wire:model.defer="status_id" data-helpdesk-select2 class="mt-2 block w-full rounded-xl border-zinc-700 bg-zinc-950 text-zinc-100 shadow-sm focus:border-blue-500 focus:ring-blue-500" data-dusk="ticket-edit-status">
|
||||
@foreach ($statuses as $status)
|
||||
<option value="{{ $status->id }}">{{ $status->name }}</option>
|
||||
@endforeach
|
||||
</select>
|
||||
@error('status_id') <p class="mt-2 text-sm text-red-500">{{ $message }}</p> @enderror
|
||||
|
||||
@error('status_id')
|
||||
<p class="mt-2 text-sm text-red-500">{{ $message }}</p>
|
||||
@enderror
|
||||
</div>
|
||||
|
||||
<div>
|
||||
<label class="block text-sm font-semibold text-zinc-200" for="priority_id">Priority <span class="text-red-400">*</span></label>
|
||||
<div class="xl:col-span-2">
|
||||
<label class="block text-sm font-semibold text-zinc-200" for="priority_id">
|
||||
Priority <span class="helpdesk-required-star">*</span>
|
||||
</label>
|
||||
|
||||
<select id="priority_id" wire:model.defer="priority_id" data-helpdesk-select2 class="mt-2 block w-full rounded-xl border-zinc-700 bg-zinc-950 text-zinc-100 shadow-sm focus:border-blue-500 focus:ring-blue-500" data-dusk="ticket-edit-priority">
|
||||
@foreach ($priorities as $priority)
|
||||
<option value="{{ $priority->id }}">{{ $priority->name }}</option>
|
||||
@endforeach
|
||||
</select>
|
||||
@error('priority_id') <p class="mt-2 text-sm text-red-500">{{ $message }}</p> @enderror
|
||||
|
||||
@error('priority_id')
|
||||
<p class="mt-2 text-sm text-red-500">{{ $message }}</p>
|
||||
@enderror
|
||||
</div>
|
||||
|
||||
<div>
|
||||
<div class="xl:col-span-2">
|
||||
<label class="block text-sm font-semibold text-zinc-200" for="agent_id">Assigned agent</label>
|
||||
|
||||
<select id="agent_id" wire:model.defer="agent_id" data-helpdesk-select2 class="mt-2 block w-full rounded-xl border-zinc-700 bg-zinc-950 text-zinc-100 shadow-sm focus:border-blue-500 focus:ring-blue-500" data-dusk="ticket-edit-agent">
|
||||
<option value="">Unassigned</option>
|
||||
@foreach ($agents as $agent)
|
||||
<option value="{{ $agent->id }}">{{ $agent->name }} · {{ $agent->email }}</option>
|
||||
@endforeach
|
||||
</select>
|
||||
@error('agent_id') <p class="mt-2 text-sm text-red-500">{{ $message }}</p> @enderror
|
||||
|
||||
@error('agent_id')
|
||||
<p class="mt-2 text-sm text-red-500">{{ $message }}</p>
|
||||
@enderror
|
||||
</div>
|
||||
|
||||
<div>
|
||||
<label class="block text-sm font-semibold text-zinc-200" for="category_id">Category</label>
|
||||
<div class="xl:col-span-2">
|
||||
<label class="block text-sm font-semibold text-zinc-200" for="category_id">
|
||||
Category <span class="helpdesk-required-star">*</span>
|
||||
</label>
|
||||
|
||||
<select id="category_id" wire:model.defer="category_id" data-helpdesk-select2 class="mt-2 block w-full rounded-xl border-zinc-700 bg-zinc-950 text-zinc-100 shadow-sm focus:border-blue-500 focus:ring-blue-500">
|
||||
<option value="">No category</option>
|
||||
@foreach ($categories as $category)
|
||||
<option value="{{ $category->id }}">{{ $category->name }}</option>
|
||||
@endforeach
|
||||
</select>
|
||||
@error('category_id') <p class="mt-2 text-sm text-red-500">{{ $message }}</p> @enderror
|
||||
|
||||
@error('category_id')
|
||||
<p class="mt-2 text-sm text-red-500">{{ $message }}</p>
|
||||
@enderror
|
||||
</div>
|
||||
|
||||
<div>
|
||||
<label class="block text-sm font-semibold text-zinc-200" for="project_id">Project</label>
|
||||
<div class="xl:col-span-2">
|
||||
<label class="block text-sm font-semibold text-zinc-200" for="project_id">
|
||||
Project <span class="helpdesk-required-star">*</span>
|
||||
</label>
|
||||
|
||||
<select id="project_id" wire:model.defer="project_id" data-helpdesk-select2 class="mt-2 block w-full rounded-xl border-zinc-700 bg-zinc-950 text-zinc-100 shadow-sm focus:border-blue-500 focus:ring-blue-500">
|
||||
<option value="">No project</option>
|
||||
@foreach ($projects as $project)
|
||||
<option value="{{ $project->id }}">{{ $project->title ?? $project->name }}</option>
|
||||
@endforeach
|
||||
</select>
|
||||
@error('project_id') <p class="mt-2 text-sm text-red-500">{{ $message }}</p> @enderror
|
||||
|
||||
@error('project_id')
|
||||
<p class="mt-2 text-sm text-red-500">{{ $message }}</p>
|
||||
@enderror
|
||||
</div>
|
||||
|
||||
<div>
|
||||
<label class="block text-sm font-semibold text-zinc-200" for="team_id">Team</label>
|
||||
<div class="xl:col-span-2">
|
||||
<label class="block text-sm font-semibold text-zinc-200" for="team_id">
|
||||
Team <span class="helpdesk-required-star">*</span>
|
||||
</label>
|
||||
|
||||
<select id="team_id" wire:model.defer="team_id" data-helpdesk-select2 class="mt-2 block w-full rounded-xl border-zinc-700 bg-zinc-950 text-zinc-100 shadow-sm focus:border-blue-500 focus:ring-blue-500">
|
||||
<option value="">No team</option>
|
||||
@foreach ($teams as $team)
|
||||
<option value="{{ $team->id }}">{{ $team->name }}</option>
|
||||
@endforeach
|
||||
</select>
|
||||
@error('team_id') <p class="mt-2 text-sm text-red-500">{{ $message }}</p> @enderror
|
||||
|
||||
@error('team_id')
|
||||
<p class="mt-2 text-sm text-red-500">{{ $message }}</p>
|
||||
@enderror
|
||||
</div>
|
||||
|
||||
<div>
|
||||
<div class="xl:col-span-2">
|
||||
<label class="block text-sm font-semibold text-zinc-200" for="due_at">Due date</label>
|
||||
|
||||
<input id="due_at" type="date" wire:model.defer="due_at" class="mt-2 block w-full rounded-xl border-zinc-700 bg-zinc-950 text-zinc-100 shadow-sm focus:border-blue-500 focus:ring-blue-500">
|
||||
@error('due_at') <p class="mt-2 text-sm text-red-500">{{ $message }}</p> @enderror
|
||||
|
||||
@error('due_at')
|
||||
<p class="mt-2 text-sm text-red-500">{{ $message }}</p>
|
||||
@enderror
|
||||
</div>
|
||||
|
||||
<div class="lg:col-span-3 xl:col-span-6">
|
||||
<x-helpdesk::html-editor dusk="ticket-edit-body-editor" wire:model="body" label="Details *" rows="10" placeholder="Update the ticket details..." />
|
||||
@error('body') <p class="mt-2 text-sm text-red-500">{{ $message }}</p> @enderror
|
||||
|
||||
@error('body')
|
||||
<p class="mt-2 text-sm text-red-500">{{ $message }}</p>
|
||||
@enderror
|
||||
</div>
|
||||
</div>
|
||||
|
||||
<div class="flex items-center justify-end gap-3 border-t border-zinc-700 bg-zinc-900 px-6 py-4">
|
||||
<a href="{{ route('helpdesk.tickets.show', $ticket) }}" wire:navigate class="rounded-xl bg-blue-600 px-4 py-2 text-sm font-semibold text-white shadow-sm hover:bg-blue-700">Cancel</a>
|
||||
<button type="submit" class="rounded-xl bg-emerald-600 px-5 py-2 text-sm font-semibold text-white shadow-sm hover:bg-emerald-700 disabled:cursor-not-allowed disabled:opacity-50" data-dusk="ticket-edit-submit" wire:loading.attr="disabled">
|
||||
<a href="{{ route('helpdesk.tickets.show', $ticket) }}" wire:navigate class="rounded-xl bg-blue-600 px-4 py-2 text-sm font-semibold text-white shadow-sm hover:bg-blue-700">
|
||||
Cancel
|
||||
</a>
|
||||
|
||||
<button
|
||||
type="submit"
|
||||
class="inline-flex items-center gap-2 rounded-xl bg-green-600 px-5 py-2 text-sm font-semibold text-white shadow-sm hover:bg-green-700 disabled:cursor-not-allowed disabled:opacity-50"
|
||||
data-dusk="ticket-edit-submit"
|
||||
wire:loading.attr="disabled"
|
||||
>
|
||||
<i class="fa-regular fa-floppy-disk" aria-hidden="true"></i>
|
||||
<span wire:loading.remove>Save Ticket</span>
|
||||
<span wire:loading>Saving...</span>
|
||||
</button>
|
||||
|
||||
Reference in New Issue
Block a user