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This commit is contained in:
Mark Gregory
2026-06-22 17:09:36 +01:00
parent 09902cb6d6
commit 39ba020951
1 changed files with 59 additions and 44 deletions
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Modules/Helpdesk/Resources/views/partials/ticket-controls.blade.php
+59 -44
View File
@@ -4,27 +4,36 @@
$ticketTimeLogTable = (new TicketTimeLog())->getTable();
$hasEndedAtColumn = Schema::hasColumn($ticketTimeLogTable, 'ended_at');
$hasStoppedAtColumn = Schema::hasColumn($ticketTimeLogTable, 'stopped_at');
$hasFinishedAtColumn = Schema::hasColumn($ticketTimeLogTable, 'finished_at');
$hasUserIdColumn = Schema::hasColumn($ticketTimeLogTable, 'user_id');
$runningTimerQuery = TicketTimeLog::query()
->where('ticket_id', $ticket->getKey())
->whereNotNull('started_at')
->orderByDesc('started_at');
if (Schema::hasColumn($ticketTimeLogTable, 'user_id')) {
if ($hasUserIdColumn) {
$runningTimerQuery->where('user_id', auth()->id());
}
if (Schema::hasColumn($ticketTimeLogTable, 'ended_at')) {
if ($hasEndedAtColumn) {
$runningTimerQuery->whereNull('ended_at');
}
if (Schema::hasColumn($ticketTimeLogTable, 'stopped_at')) {
if ($hasStoppedAtColumn) {
$runningTimerQuery->whereNull('stopped_at');
}
if (Schema::hasColumn($ticketTimeLogTable, 'finished_at')) {
if ($hasFinishedAtColumn) {
$runningTimerQuery->whereNull('finished_at');
}
$runningTimer = $runningTimerQuery->first();
$runningTimer = ($hasEndedAtColumn || $hasStoppedAtColumn || $hasFinishedAtColumn)
? $runningTimerQuery->first()
: null;
$runningTimerStartedAt = $runningTimer?->started_at;
$runningTimerElapsedSeconds = $runningTimerStartedAt
? max(0, now()->diffInSeconds($runningTimerStartedAt))
@@ -55,6 +64,7 @@
<span
class="{{ $hasRunningTimer ? 'inline-flex' : 'hidden' }} mt-2 w-fit items-center gap-2 rounded-xl bg-emerald-400/20 px-3 py-1.5 text-xs font-black text-emerald-50 ring-1 ring-emerald-200/40"
data-helpdesk-running-summary-badge
data-helpdesk-started-at="{{ $runningTimerStartedAt?->toIso8601String() }}"
data-dusk="ticket-running-timer-summary">
<span class="relative flex h-2.5 w-2.5">
<span class="absolute inline-flex h-full w-full animate-ping rounded-full bg-emerald-200 opacity-75"></span>
@@ -92,6 +102,7 @@
<p class="text-[0.68rem] font-black uppercase tracking-[0.18em] text-emerald-700 dark:text-emerald-300">
Timer running
</p>
<p class="mt-1 text-xs font-semibold text-emerald-800 dark:text-emerald-200">
Started {{ $runningTimerStartedAt->format('d M Y H:i:s') }}
</p>
@@ -99,9 +110,11 @@
<div class="shrink-0 text-right">
<p class="font-mono text-2xl font-black leading-none text-emerald-900 dark:text-emerald-100"
data-helpdesk-panel-elapsed
data-dusk="ticket-running-elapsed-time">
{{ $runningTimerElapsedDisplay }}
</p>
<p class="mt-1 text-[0.65rem] font-bold uppercase tracking-wide text-emerald-700 dark:text-emerald-300">
Elapsed
</p>
@@ -110,9 +123,11 @@
</div>
@endif
@include('helpdesk::partials.ticket-time-timer', [
'ticket' => $ticket,
])
<div data-helpdesk-timer-source>
@include('helpdesk::partials.ticket-time-timer', [
'ticket' => $ticket,
])
</div>
<form method="POST" action="{{ route('helpdesk.tickets.time-logs.store', $ticket) }}"
class="mb-4 space-y-2">
@@ -222,8 +237,9 @@
</select>
@error('priority_id')
<p class="text-xs font-bold text-red-600 dark:text-red-400">{{ $message }}</p>
<p class="text-xs font-bold text-red-600 dark:text-red-400">{{ $message }}</p>
@enderror
<button type="submit" dusk="update-priority"
class="inline-flex items-center justify-center rounded-lg bg-amber-500 px-3 py-2 text-xs font-black text-white shadow-sm transition hover:bg-amber-600 focus:outline-none focus:ring-2 focus:ring-amber-300/70">
<i class="fa-solid fa-flag mr-2" aria-hidden="true"></i>
@@ -236,22 +252,25 @@
(() => {
const root = document.querySelector('[data-helpdesk-ticket-controls]');
if (!root || root.dataset.helpdeskTimerBadgeBound === 'true') {
if (!root || root.dataset.helpdeskElapsedBadgeBound === 'true') {
return;
}
root.dataset.helpdeskTimerBadgeBound = 'true';
root.dataset.helpdeskElapsedBadgeBound = 'true';
const source = root.querySelector('[data-helpdesk-timer-source]');
const badge = root.querySelector('[data-helpdesk-running-summary-badge]');
const summaryElapsed = root.querySelector('[data-helpdesk-running-summary-elapsed]');
const panelElapsed = root.querySelector('[data-dusk="ticket-running-elapsed-time"]');
const panelElapsed = root.querySelector('[data-helpdesk-panel-elapsed]');
if (!badge || !summaryElapsed) {
if (!source || !badge || !summaryElapsed) {
return;
}
let startedAt = null;
let interval = null;
let startedAt = badge.dataset.helpdeskStartedAt
? Date.parse(badge.dataset.helpdeskStartedAt)
: null;
const formatElapsed = (seconds) => {
const date = new Date(Math.max(0, seconds) * 1000);
@@ -259,15 +278,18 @@
return date.toISOString().substring(11, 19);
};
const readElapsedSeconds = () => {
const value = String(panelElapsed?.textContent || summaryElapsed.textContent || '00:00:00').trim();
const parts = value.split(':').map((part) => Number.parseInt(part, 10));
if (parts.length !== 3 || parts.some(Number.isNaN)) {
return 0;
const updateElapsed = () => {
if (!startedAt) {
startedAt = Date.now();
}
return (parts[0] * 3600) + (parts[1] * 60) + parts[2];
const display = formatElapsed(Math.floor((Date.now() - startedAt) / 1000));
summaryElapsed.textContent = display;
if (panelElapsed) {
panelElapsed.textContent = display;
}
};
const showBadge = () => {
@@ -275,41 +297,38 @@
badge.classList.add('inline-flex');
if (!startedAt) {
startedAt = Date.now() - (readElapsedSeconds() * 1000);
startedAt = Date.now();
}
updateElapsed();
if (interval) {
clearInterval(interval);
return;
}
interval = setInterval(() => {
const display = formatElapsed(Math.floor((Date.now() - startedAt) / 1000));
summaryElapsed.textContent = display;
if (panelElapsed) {
panelElapsed.textContent = display;
}
}, 1000);
interval = window.setInterval(updateElapsed, 1000);
};
const hideBadge = () => {
badge.classList.add('hidden');
badge.classList.remove('inline-flex');
summaryElapsed.textContent = '00:00:00';
startedAt = null;
if (interval) {
clearInterval(interval);
window.clearInterval(interval);
interval = null;
}
};
const syncRunningState = () => {
const hasTimerPanel = Boolean(root.querySelector('[data-helpdesk-running-timer]'));
const text = root.textContent.toLowerCase();
const running = hasTimerPanel || text.includes('timer started') || text.includes('running');
const sourceShowsRunning = () => {
const text = source.textContent.trim().toLowerCase();
if (running) {
return text.includes('running') || text.includes('timer started');
};
const sync = () => {
if (sourceShowsRunning()) {
showBadge();
return;
}
@@ -317,17 +336,13 @@
hideBadge();
};
new MutationObserver(syncRunningState).observe(root, {
new MutationObserver(sync).observe(source, {
childList: true,
subtree: true,
characterData: true,
});
document.addEventListener('livewire:navigated', syncRunningState);
document.addEventListener('livewire:update', syncRunningState);
document.addEventListener('livewire:updated', syncRunningState);
syncRunningState();
sync();
})();
</script>
@endcan