Validation now runs only when Create Ticket is clicked.

* Removed the live body binding causing premature $commit.
* Details editor still syncs before submit.
* Added duplicate-submit guard.
* Should no longer need clicking Save/Create twice.
* Append-only changelog.
* module.json version 1.9.42.

Modules/Helpdesk/Livewire/TicketCreate.php

@@ -8,7 +8,6 @@ use Illuminate\Contracts\View\View;
 use Illuminate\Support\Facades\Auth;
 use Illuminate\Support\Facades\DB;
 use Illuminate\Support\Facades\Schema;
-use Livewire\Attributes\Validate;
 use Livewire\Component;
 use Livewire\Features\SupportFileUploads\TemporaryUploadedFile;
 use Livewire\WithFileUploads;
@@ -25,44 +24,65 @@ final class TicketCreate extends Component
 {
     use WithFileUploads;
 
-    #[Validate('nullable|integer')]
     public ?int $company_id = null;
 
-    #[Validate('required|string|max:200')]
     public string $subject = '';
 
-    #[Validate('required|string|min:10')]
     public string $body = '';
 
-    #[Validate('nullable|integer|exists:helpdesk_kanban_boards,id')]
     public ?int $board_id = null;
 
-    #[Validate('required|integer|exists:helpdesk_priorities,id')]
     public ?int $priority_id = null;
 
-    #[Validate('nullable|integer|exists:helpdesk_categories,id')]
     public ?int $category_id = null;
 
-    #[Validate('nullable|integer|exists:helpdesk_projects,id')]
     public ?int $project_id = null;
 
-    #[Validate('nullable|integer|exists:helpdesk_products,id')]
     public ?int $product_id = null;
 
-    #[Validate('nullable|integer|exists:helpdesk_teams,id')]
     public ?int $team_id = null;
 
-    #[Validate('nullable|date')]
     public ?string $due_at = null;
 
     /** @var array<int, int> */
-    #[Validate('array')]
     public array $tag_ids = [];
 
     /** @var array<int, TemporaryUploadedFile> */
-    #[Validate('array')]
     public array $attachments = [];
 
+    public bool $isSaving = false;
+
+
+    /**
+     * Validation rules are intentionally evaluated only when the user submits
+     * the form, not while rich-text/select widgets are synchronising.
+     *
+     * @return array<string, mixed>
+     */
+    protected function rules(): array
+    {
+        return [
+            'company_id' => ['nullable', 'integer'],
+            'subject' => ['required', 'string', 'max:200'],
+            'body' => ['required', 'string', 'min:10'],
+            'board_id' => ['nullable', 'integer', 'exists:helpdesk_kanban_boards,id'],
+            'priority_id' => ['required', 'integer', 'exists:helpdesk_priorities,id'],
+            'category_id' => ['nullable', 'integer', 'exists:helpdesk_categories,id'],
+            'project_id' => ['nullable', 'integer', 'exists:helpdesk_projects,id'],
+            'product_id' => ['nullable', 'integer', 'exists:helpdesk_products,id'],
+            'team_id' => ['nullable', 'integer', 'exists:helpdesk_teams,id'],
+            'due_at' => ['nullable', 'date'],
+            'tag_ids' => ['array'],
+            'tag_ids.*' => ['integer', 'exists:helpdesk_tags,id'],
+            'attachments' => ['array'],
+            'attachments.*' => [
+                'file',
+                'max:'.config('helpdesk.max_upload_kb'),
+                'mimes:'.implode(',', config('helpdesk.allowed_mimes')),
+            ],
+        ];
+    }
+
     /**
      * Initialise configured Helpdesk defaults for a new ticket.
      */
@@ -76,29 +96,37 @@ final class TicketCreate extends Component
      */
     public function save(TicketService $tickets)
     {
-        $this->validate();
-        $this->validate([
-            'attachments.*' => 'file|max:'.config('helpdesk.max_upload_kb').'|mimes:'.implode(',', config('helpdesk.allowed_mimes')),
-            'tag_ids.*' => 'integer|exists:helpdesk_tags,id',
-        ]);
+        if ($this->isSaving) {
+            return null;
+        }
 
-        $ticket = $tickets->create(Auth::user(), [
-            'company_id' => $this->company_id,
-            'subject' => $this->subject,
-            'body' => $this->body,
-            'board_id' => $this->board_id,
-            'priority_id' => $this->priority_id,
-            'category_id' => $this->category_id,
-            'project_id' => $this->project_id,
-            'product_id' => $this->product_id,
-            'team_id' => $this->team_id,
-            'due_at' => $this->due_at,
-            'tag_ids' => $this->tag_ids,
-        ], $this->attachments);
+        $this->isSaving = true;
 
-        session()->flash('success', 'Ticket '.$ticket->reference.' has been created.');
+        try {
+            $this->body = trim($this->body);
 
-        return $this->redirectRoute('helpdesk.tickets.index', navigate: true);
+            $this->validate();
+
+            $ticket = $tickets->create(Auth::user(), [
+                'company_id' => $this->company_id,
+                'subject' => $this->subject,
+                'body' => $this->body,
+                'board_id' => $this->board_id,
+                'priority_id' => $this->priority_id,
+                'category_id' => $this->category_id,
+                'project_id' => $this->project_id,
+                'product_id' => $this->product_id,
+                'team_id' => $this->team_id,
+                'due_at' => $this->due_at,
+                'tag_ids' => $this->tag_ids,
+            ], $this->attachments);
+
+            session()->flash('success', 'Ticket '.$ticket->reference.' has been created.');
+
+            return $this->redirectRoute('helpdesk.tickets.index', navigate: true);
+        } finally {
+            $this->isSaving = false;
+        }
     }
 
     /**

Modules/Helpdesk/Resources/views/livewire/ticket-create.blade.php

@@ -274,7 +274,7 @@
                             data-dusk="ticket-body-editor" dusk="ticket-body-editor">{!! $body ?? '' !!}</div>
                     </div>
 
-                    <textarea id="body" wire:model.live="body" class="sr-only" tabindex="-1" aria-hidden="true"></textarea>
+                    <textarea id="body" wire:model="body" class="sr-only" tabindex="-1" aria-hidden="true"></textarea>
 
                     @error('body')
                         <p class="mt-2 text-sm text-red-500">{{ $message }}</p>
@@ -333,10 +333,10 @@
 
                 <button type="submit"
                     class="inline-flex items-center gap-2 rounded-xl bg-green-600 px-5 py-2 text-sm font-semibold text-white shadow-sm hover:bg-green-700 disabled:cursor-not-allowed disabled:opacity-50"
-                    data-dusk="ticket-create-submit" dusk="ticket-create-submit" wire:loading.attr="disabled">
+                    data-dusk="ticket-create-submit" dusk="ticket-create-submit" wire:loading.attr="disabled" wire:target="save" wire:dirty.class="ring-2 ring-amber-400/40">
                     <i class="fa-regular fa-floppy-disk" aria-hidden="true"></i>
-                    <span wire:loading.remove>Create Ticket</span>
-                    <span wire:loading>Creating...</span>
+                    <span wire:loading.remove wire:target="save">Create Ticket</span>
+                    <span wire:loading wire:target="save">Creating...</span>
                 </button>
             </div>
         </div>

Modules/Helpdesk/Tests/Feature/TicketCreateEditorSyncFilesTest.php

@@ -15,9 +15,10 @@ final class TicketCreateEditorSyncFilesTest extends TestCase
         $view = file_get_contents(base_path('Modules/Helpdesk/Resources/views/livewire/ticket-create.blade.php'));
 
         $this->assertIsString($view);
-        $this->assertStringContainsString('wire:model.live="body"', $view);
+        $this->assertStringContainsString('wire:model="body"', $view);
         $this->assertStringContainsString("window.Livewire.find(livewireId).set('body', value, false)", $view);
         $this->assertStringContainsString("form.addEventListener('submit', syncBody, { capture: true })", $view);
+        $this->assertStringNotContainsString('wire:model.live="body"', $view);
         $this->assertStringContainsString("document.addEventListener('livewire:navigated', initialiseTicketCreateEditor)", $view);
         $this->assertStringContainsString("editor.addEventListener('paste', () => window.setTimeout(syncBody, 0))", $view);
     }

Modules/Helpdesk/Tests/Feature/TicketCrudTest.php

@@ -44,6 +44,18 @@ final class TicketCrudTest extends TestCase
         ]);
     }
 
+
+    public function test_ticket_create_does_not_validate_before_submit(): void
+    {
+        $this->seedLookupData();
+        $user = $this->user();
+
+        Livewire::actingAs($user)
+            ->test(TicketCreate::class)
+            ->set('subject', 'Draft ticket title only')
+            ->assertHasNoErrors();
+    }
+
     public function test_ticket_create_validates_required_fields(): void
     {
         $this->seedLookupData();

Modules/Helpdesk/changelog.yaml

@@ -127,3 +127,15 @@
     - Eager-loaded category agents where categories are used by ticket creation/editing and agent assignment logic to remove the detected N+1 query warning.
     - Added regression coverage to ensure soft-deleted ticket references are never reused.
     - Preserved append-only changelog history.
+
+- version: 1.9.42
+  date: 2026-06-23
+  type: bugfix
+  summary: Stop premature Helpdesk ticket create validation and single-click submit failures.
+  changes:
+    - Moved TicketCreate validation from Livewire attribute-based live validation to submit-only rules so errors appear only after Create Ticket is clicked.
+    - Changed the hidden rich-text Details body field away from live model updates to prevent a pre-submit $commit request from racing the save action.
+    - Kept the editor submit synchronisation so the latest rich-text content is copied into the Livewire body property before validation.
+    - Added an isSaving guard and save-target loading state so duplicate clicks cannot create duplicate submit attempts.
+    - Added regression coverage proving draft edits do not fire validation before submit.
+    - Preserved append-only changelog history.

Modules/Helpdesk/module.json

@@ -22,5 +22,5 @@
         "Modules\\Helpdesk\\Providers\\HelpdeskServiceProvider"
     ],
     "files": [],
-    "version": "1.9.41"
+    "version": "1.9.42"
 }