added jquery and also fixed fontawsome
This commit is contained in:
Mark Gregory
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.helpdesk-module{}
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@@ -1,5 +0,0 @@
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import './bootstrap';
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import Sortable from 'sortablejs';
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window.Sortable = Sortable;
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console.info('Helpdesk module assets loaded');
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-4
@@ -1,4 +0,0 @@
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import axios from 'axios';
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window.axios = window.axios || axios;
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window.axios.defaults.headers.common['X-Requested-With'] = 'XMLHttpRequest';
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@@ -1,3 +0,0 @@
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.helpdesk-module {
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min-height: 100vh;
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}
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@@ -1,75 +0,0 @@
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@props([
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'label' => 'Details',
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'rows' => 10,
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'placeholder' => 'Write your message...',
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])
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@php
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$wireModel = $attributes->wire('model');
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$model = $wireModel->value();
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$initialValue = $model ? data_get($this, $model, '') : '';
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@endphp
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<div
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{{ $attributes->whereDoesntStartWith('wire:model')->merge(['class' => 'space-y-2']) }}
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x-on:helpdesk-editor-reset.window="if ($event.detail.model === model) clear()"
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x-data="{
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model: @js($model),
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value: @js($initialValue),
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sync() {
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this.value = this.$refs.editor.innerHTML;
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if (this.model) {
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this.$wire.set(this.model, this.value, false);
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}
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},
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command(action, value = null) {
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this.$refs.editor.focus();
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document.execCommand(action, false, value);
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this.sync();
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},
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clear() {
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this.value = '';
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this.$refs.editor.innerHTML = '';
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if (this.model) {
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this.$wire.set(this.model, '', false);
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}
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},
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init() {
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this.$refs.editor.innerHTML = this.value || '';
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}
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}"
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>
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<label class="block text-sm font-medium text-zinc-700 dark:text-zinc-200">{{ $label }}</label>
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@if($model)
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<input type="hidden" name="{{ $model }}" x-bind:value="value">
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@endif
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<div class="overflow-hidden rounded-xl border border-zinc-300 bg-white shadow-sm dark:border-zinc-700 dark:bg-zinc-950" wire:ignore>
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<div class="flex flex-wrap gap-1 border-b border-zinc-200 bg-zinc-50 p-2 dark:border-zinc-800 dark:bg-zinc-900">
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<button type="button" x-on:click="command('bold')" class="rounded-lg px-2 py-1 text-sm font-bold hover:bg-zinc-200 dark:hover:bg-zinc-800">B</button>
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<button type="button" x-on:click="command('italic')" class="rounded-lg px-2 py-1 text-sm italic hover:bg-zinc-200 dark:hover:bg-zinc-800">I</button>
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<button type="button" x-on:click="command('underline')" class="rounded-lg px-2 py-1 text-sm underline hover:bg-zinc-200 dark:hover:bg-zinc-800">U</button>
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<button type="button" x-on:click="command('insertUnorderedList')" class="rounded-lg px-2 py-1 text-sm hover:bg-zinc-200 dark:hover:bg-zinc-800">• List</button>
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<button type="button" x-on:click="command('insertOrderedList')" class="rounded-lg px-2 py-1 text-sm hover:bg-zinc-200 dark:hover:bg-zinc-800">1. List</button>
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<button type="button" x-on:click="command('formatBlock', 'blockquote')" class="rounded-lg px-2 py-1 text-sm hover:bg-zinc-200 dark:hover:bg-zinc-800">Quote</button>
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<button type="button" x-on:click="const url = prompt('URL'); if (url) command('createLink', url)" class="rounded-lg px-2 py-1 text-sm hover:bg-zinc-200 dark:hover:bg-zinc-800">Link</button>
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<button type="button" x-on:click="command('removeFormat')" class="rounded-lg px-2 py-1 text-sm hover:bg-zinc-200 dark:hover:bg-zinc-800">Clear</button>
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</div>
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<div
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x-ref="editor"
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contenteditable="true"
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x-on:input.debounce.300ms="sync"
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x-on:blur="sync"
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class="prose prose-sm min-h-[{{ (int) $rows * 28 }}px] max-w-none bg-white p-4 text-sm text-zinc-900 outline-none dark:prose-invert dark:bg-zinc-950 dark:text-zinc-100"
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data-placeholder="{{ $placeholder }}"
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></div>
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</div>
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@if($model)
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@error($model)
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<div class="text-sm text-red-600">{{ $message }}</div>
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@enderror
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@endif
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</div>
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@@ -1,20 +0,0 @@
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<div class="overflow-x-auto">
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<table class="min-w-full divide-y divide-zinc-200 text-sm dark:divide-zinc-700">
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<thead class="bg-zinc-50 text-left text-xs font-semibold uppercase tracking-wide text-zinc-500 dark:bg-zinc-800 dark:text-zinc-300">
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<tr><th class="px-4 py-3">Name</th><th class="px-4 py-3">Slug</th><th class="px-4 py-3">Colour</th><th class="px-4 py-3">Tickets</th><th class="px-4 py-3 text-right">Actions</th></tr>
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</thead>
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<tbody class="divide-y divide-zinc-100 dark:divide-zinc-800">
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@forelse ($items as $item)
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<tr>
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<td class="px-4 py-3 font-medium text-zinc-900 dark:text-zinc-100">{{ $item->name }}</td>
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<td class="px-4 py-3 font-mono text-xs text-zinc-500">{{ $item->slug }}</td>
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<td class="px-4 py-3"><flux:badge color="{{ $item->color }}">{{ $item->color }}</flux:badge></td>
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<td class="px-4 py-3 text-zinc-500">{{ $item->tickets_count ?? 0 }}</td>
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<td class="px-4 py-3 text-right"><flux:button size="sm" wire:click="{{ $edit }}({{ $item->id }})" variant="primary">Edit</flux:button><flux:button size="sm" wire:click="{{ $delete }}({{ $item->id }})" variant="danger">Delete</flux:button></td>
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</tr>
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@empty
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<tr><td colspan="5" class="px-4 py-10 text-center text-zinc-500">No records yet.</td></tr>
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@endforelse
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</tbody>
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</table>
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</div>
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@@ -1 +0,0 @@
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<div class="overflow-x-auto"><table class="min-w-full divide-y divide-zinc-200 text-sm dark:divide-zinc-700"><thead class="bg-zinc-50 text-left text-xs font-semibold uppercase tracking-wide text-zinc-500 dark:bg-zinc-800 dark:text-zinc-300"><tr><th class="px-4 py-3">Project</th><th class="px-4 py-3">Team</th><th class="px-4 py-3">Slug</th><th class="px-4 py-3">Colour</th><th class="px-4 py-3">Tickets</th><th class="px-4 py-3 text-right">Actions</th></tr></thead><tbody class="divide-y divide-zinc-100 dark:divide-zinc-800">@forelse ($items as $item)<tr><td class="px-4 py-3 font-medium text-zinc-900 dark:text-zinc-100">{{ $item->title }}</td><td class="px-4 py-3 text-zinc-500">{{ $item->team?->name ?? 'No team' }}</td><td class="px-4 py-3 font-mono text-xs text-zinc-500">{{ $item->slug }}</td><td class="px-4 py-3"><flux:badge color="{{ $item->color }}">{{ $item->color }}</flux:badge></td><td class="px-4 py-3 text-zinc-500">{{ $item->tickets_count }}</td><td class="px-4 py-3 text-right"><flux:button size="sm" wire:click="editProject({{ $item->id }})" variant="primary">Edit</flux:button><flux:button size="sm" wire:click="deleteProject({{ $item->id }})" variant="danger">Delete</flux:button></td></tr>@empty<tr><td colspan="6" class="px-4 py-10 text-center text-zinc-500">No projects yet.</td></tr>@endforelse</tbody></table></div>
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@@ -1,38 +0,0 @@
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@props(['items'])
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<div class="overflow-hidden rounded-2xl border border-zinc-200 bg-white dark:border-zinc-700 dark:bg-zinc-900">
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<table class="min-w-full divide-y divide-zinc-200 text-sm dark:divide-zinc-700">
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<thead class="bg-zinc-50 text-left text-xs font-semibold uppercase tracking-wide text-zinc-500 dark:bg-zinc-800 dark:text-zinc-300">
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<tr>
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<th class="px-4 py-3">Repository</th>
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<th class="px-4 py-3">Project</th>
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<th class="px-4 py-3">Provider</th>
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<th class="px-4 py-3">Branch</th>
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<th class="px-4 py-3">Commits</th>
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<th class="px-4 py-3">Webhook</th>
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<th class="px-4 py-3 text-right">Actions</th>
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</tr>
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</thead>
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<tbody class="divide-y divide-zinc-100 dark:divide-zinc-800">
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@forelse ($items as $item)
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<tr>
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<td class="px-4 py-3 font-medium text-zinc-900 dark:text-zinc-100">{{ $item->name }}</td>
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<td class="px-4 py-3 text-zinc-600 dark:text-zinc-300">{{ $item->project?->title ?? 'Global' }}</td>
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<td class="px-4 py-3 text-zinc-600 dark:text-zinc-300">{{ $item->provider }}</td>
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<td class="px-4 py-3 text-zinc-600 dark:text-zinc-300">{{ $item->default_branch }}</td>
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<td class="px-4 py-3"><flux:badge color="zinc">{{ $item->commits_count }}</flux:badge></td>
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<td class="px-4 py-3 text-xs text-zinc-600 dark:text-zinc-300">
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<div class="font-medium text-zinc-800 dark:text-zinc-100">{{ $item->webhook_logs_count ?? 0 }} deliveries</div>
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<code class="mt-1 block max-w-xs truncate rounded bg-zinc-100 px-2 py-1 text-[11px] text-zinc-700 dark:bg-zinc-800 dark:text-zinc-200">{{ route('api.helpdesk.git.webhook', ['repository' => $item->id]) }}</code>
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</td>
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<td class="px-4 py-3 text-right">
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<flux:button size="sm" variant="primary" wire:click="editRepository({{ $item->id }})">Edit</flux:button>
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<flux:button size="sm" variant="danger" wire:click="deleteRepository({{ $item->id }})" wire:confirm="Delete this repository?">Delete</flux:button>
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</td>
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</tr>
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@empty
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<tr><td colspan="7" class="px-4 py-8 text-center text-zinc-500">No repositories yet.</td></tr>
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@endforelse
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</tbody>
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</table>
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</div>
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@@ -1,8 +0,0 @@
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<section class="overflow-hidden rounded-2xl border border-zinc-200 bg-white shadow-sm dark:border-zinc-700 dark:bg-zinc-900">
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<div class="border-b border-zinc-200 bg-zinc-50 px-5 py-4 dark:border-zinc-700 dark:bg-zinc-800/70">
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<h2 class="text-lg font-semibold text-zinc-900 dark:text-white">{{ $title }}</h2>
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<p class="mt-1 text-sm text-zinc-500 dark:text-zinc-400">{{ $description }}</p>
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</div>
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<div class="border-b border-zinc-200 p-5 dark:border-zinc-700">{{ $form }}</div>
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<div>{{ $slot }}</div>
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</section>
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@@ -1 +0,0 @@
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<div class="overflow-x-auto"><table class="min-w-full divide-y divide-zinc-200 text-sm dark:divide-zinc-700"><thead class="bg-zinc-50 text-left text-xs font-semibold uppercase tracking-wide text-zinc-500 dark:bg-zinc-800 dark:text-zinc-300"><tr><th class="px-4 py-3">Team</th><th class="px-4 py-3">Slug</th><th class="px-4 py-3">Colour</th><th class="px-4 py-3">Projects</th><th class="px-4 py-3">Tickets</th><th class="px-4 py-3 text-right">Actions</th></tr></thead><tbody class="divide-y divide-zinc-100 dark:divide-zinc-800">@forelse ($items as $item)<tr><td class="px-4 py-3 font-medium text-zinc-900 dark:text-zinc-100">{{ $item->name }}</td><td class="px-4 py-3 font-mono text-xs text-zinc-500">{{ $item->slug }}</td><td class="px-4 py-3"><flux:badge color="{{ $item->color }}">{{ $item->color }}</flux:badge></td><td class="px-4 py-3 text-zinc-500">{{ $item->projects_count }}</td><td class="px-4 py-3 text-zinc-500">{{ $item->tickets_count }}</td><td class="px-4 py-3 text-right"><flux:button size="sm" wire:click="editTeam({{ $item->id }})" variant="primary">Edit</flux:button><flux:button size="sm" wire:click="deleteTeam({{ $item->id }})" variant="danger">Delete</flux:button></td></tr>@empty<tr><td colspan="6" class="px-4 py-10 text-center text-zinc-500">No teams yet.</td></tr>@endforelse</tbody></table></div>
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<livewire:helpdesk.dashboard-widget />
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<div class="space-y-6">
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<div class="overflow-hidden rounded-3xl border border-zinc-200 bg-white shadow-sm dark:border-zinc-700 dark:bg-zinc-900">
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<div class="bg-gradient-to-br from-slate-950 via-slate-900 to-blue-950 px-6 py-8 text-white">
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<div class="grid gap-6 lg:grid-cols-[1fr_320px] lg:items-center">
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<div>
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<p class="text-xs font-semibold uppercase tracking-[0.28em] text-blue-200">Support operations</p>
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<h1 class="mt-2 text-3xl font-semibold tracking-tight md:text-4xl">Helpdesk dashboard</h1>
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<p class="mt-3 max-w-3xl text-sm leading-6 text-blue-100/90">Track open workload, closed tickets, response performance, project activity, priorities, Git commits and workflow communication from one professional support workspace.</p>
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<div class="mt-5 flex flex-wrap gap-2">
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<flux:button :href="route('helpdesk.tickets.create')" wire:navigate variant="primary" icon="plus">New ticket</flux:button>
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<flux:button :href="route('helpdesk.tickets.index')" wire:navigate variant="ghost" icon="ticket">Active tickets</flux:button>
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<flux:button :href="route('helpdesk.kanban')" wire:navigate variant="ghost" icon="squares-2x2">Kanban</flux:button>
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<flux:button :href="route('helpdesk.settings')" wire:navigate variant="ghost" icon="cog-6-tooth">Settings</flux:button>
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</div>
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</div>
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<div class="rounded-2xl border border-white/10 bg-white/10 p-5 shadow-2xl backdrop-blur">
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<div class="grid grid-cols-3 gap-2">
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@foreach (range(1, 9) as $cell)
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<div class="h-14 rounded-xl bg-white/15"></div>
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@endforeach
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</div>
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<div class="mt-4 rounded-xl bg-white/10 p-4">
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<div class="h-2 rounded-full bg-blue-300/80"></div>
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<div class="mt-3 h-2 w-3/4 rounded-full bg-emerald-300/80"></div>
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<div class="mt-3 h-2 w-1/2 rounded-full bg-rose-300/80"></div>
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</div>
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</div>
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</div>
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</div>
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</div>
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<div class="rounded-2xl border border-zinc-200 bg-white p-3 shadow-sm dark:border-zinc-700 dark:bg-zinc-900">
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<div class="flex flex-wrap gap-2">
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<flux:button :href="route('helpdesk.index')" wire:navigate variant="primary">Dashboard</flux:button>
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<flux:button :href="route('helpdesk.tickets.index')" wire:navigate variant="ghost">Tickets</flux:button>
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<flux:button :href="route('helpdesk.tickets.create')" wire:navigate variant="ghost">Create</flux:button>
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<flux:button :href="route('helpdesk.kanban')" wire:navigate variant="ghost">Kanban</flux:button>
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<flux:button :href="route('helpdesk.settings')" wire:navigate variant="ghost">Settings</flux:button>
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</div>
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</div>
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<livewire:helpdesk.dashboard-widget />
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</div>
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@@ -1,4 +0,0 @@
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<x-layouts.app :title="$title ?? __('Helpdesk')">
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{{ $slot ?? '' }}
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@yield('content')
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</x-layouts.app>
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@@ -1,86 +0,0 @@
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<div class="space-y-6" dusk="helpdesk-dashboard-widget">
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<div class="grid gap-4 md:grid-cols-4">
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<div class="rounded-2xl border border-zinc-200 bg-white p-5 shadow-sm dark:border-zinc-700 dark:bg-zinc-900">
|
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<div class="text-sm font-medium text-zinc-500">Total tickets</div>
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<div class="mt-3 text-4xl font-semibold text-zinc-950 dark:text-white">{{ $totalCount }}</div>
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<div class="mt-3 h-2 rounded-full bg-zinc-100 dark:bg-zinc-800"><div class="h-2 rounded-full bg-blue-500" style="width: 100%"></div></div>
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</div>
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||||
<div class="rounded-2xl border border-zinc-200 bg-white p-5 shadow-sm dark:border-zinc-700 dark:bg-zinc-900">
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<div class="text-sm font-medium text-zinc-500">Open tickets</div>
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<div class="mt-3 text-4xl font-semibold text-blue-700 dark:text-blue-300">{{ $openCount }}</div>
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<div class="mt-3 h-2 rounded-full bg-zinc-100 dark:bg-zinc-800"><div class="h-2 rounded-full bg-blue-500" style="width: {{ $openPercent }}%"></div></div>
|
||||
</div>
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||||
<div class="rounded-2xl border border-zinc-200 bg-white p-5 shadow-sm dark:border-zinc-700 dark:bg-zinc-900">
|
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<div class="text-sm font-medium text-zinc-500">Closed tickets</div>
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<div class="mt-3 text-4xl font-semibold text-emerald-700 dark:text-emerald-300">{{ $closedCount }}</div>
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||||
<div class="mt-3 h-2 rounded-full bg-zinc-100 dark:bg-zinc-800"><div class="h-2 rounded-full bg-emerald-500" style="width: {{ $closedPercent }}%"></div></div>
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||||
</div>
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||||
<div class="rounded-2xl border border-zinc-200 bg-white p-5 shadow-sm dark:border-zinc-700 dark:bg-zinc-900">
|
||||
<div class="text-sm font-medium text-zinc-500">High priority</div>
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<div class="mt-3 text-4xl font-semibold text-red-700 dark:text-red-300">{{ $criticalCount }}</div>
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<div class="mt-3 text-xs text-zinc-500">Open urgent/high/critical workload.</div>
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||||
</div>
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||||
</div>
|
||||
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||||
<div class="grid gap-6 lg:grid-cols-3">
|
||||
<div class="rounded-2xl border border-zinc-200 bg-white p-5 shadow-sm dark:border-zinc-700 dark:bg-zinc-900 lg:col-span-2">
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||||
<div class="mb-5 flex items-center justify-between">
|
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<div>
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<h2 class="text-lg font-semibold text-zinc-900 dark:text-white">Performance</h2>
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<p class="text-sm text-zinc-500 dark:text-zinc-400">Closure rate and remaining open workload.</p>
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</div>
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<flux:badge color="emerald">{{ $closedPercent }}% closed</flux:badge>
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</div>
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<div class="space-y-5">
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<div>
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<div class="mb-2 flex justify-between text-sm"><span>Closed</span><span>{{ $closedPercent }}%</span></div>
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<div class="h-4 rounded-full bg-zinc-100 dark:bg-zinc-800"><div class="h-4 rounded-full bg-emerald-500" style="width: {{ $closedPercent }}%"></div></div>
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</div>
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<div>
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<div class="mb-2 flex justify-between text-sm"><span>Open</span><span>{{ $openPercent }}%</span></div>
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<div class="h-4 rounded-full bg-zinc-100 dark:bg-zinc-800"><div class="h-4 rounded-full bg-blue-500" style="width: {{ $openPercent }}%"></div></div>
|
||||
</div>
|
||||
</div>
|
||||
</div>
|
||||
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||||
<div class="rounded-2xl border border-zinc-200 bg-white p-5 shadow-sm dark:border-zinc-700 dark:bg-zinc-900">
|
||||
<div class="mb-5 flex items-center justify-between">
|
||||
<h2 class="text-lg font-semibold text-zinc-900 dark:text-white">Recent commits</h2>
|
||||
<flux:button :href="route('helpdesk.settings')" wire:navigate size="sm" variant="ghost">Git setup</flux:button>
|
||||
</div>
|
||||
<div class="space-y-2">
|
||||
@forelse ($recentCommits as $commit)
|
||||
<div class="rounded-xl border border-zinc-100 p-3 dark:border-zinc-800">
|
||||
<div class="font-mono text-xs text-zinc-500">{{ $commit->short_hash }} · {{ $commit->repository?->name }}</div>
|
||||
<div class="mt-1 truncate text-sm font-medium text-zinc-900 dark:text-zinc-100">{{ $commit->message }}</div>
|
||||
</div>
|
||||
@empty
|
||||
<div class="rounded-xl border border-dashed border-zinc-300 p-4 text-center text-sm text-zinc-500 dark:border-zinc-700">No commits tracked yet.</div>
|
||||
@endforelse
|
||||
</div>
|
||||
</div>
|
||||
</div>
|
||||
|
||||
<div class="rounded-2xl border border-zinc-200 bg-white p-5 shadow-sm dark:border-zinc-700 dark:bg-zinc-900">
|
||||
<div class="mb-5 flex items-center justify-between">
|
||||
<div>
|
||||
<h2 class="text-lg font-semibold text-zinc-900 dark:text-white">Recent tickets</h2>
|
||||
<p class="text-sm text-zinc-500 dark:text-zinc-400">Latest support activity.</p>
|
||||
</div>
|
||||
<flux:button :href="route('helpdesk.tickets.index')" wire:navigate size="sm" variant="ghost">View all</flux:button>
|
||||
</div>
|
||||
<div class="space-y-2">
|
||||
@forelse ($recentTickets as $ticket)
|
||||
<a href="{{ route('helpdesk.tickets.show', $ticket) }}" wire:navigate class="block rounded-xl border border-zinc-100 p-3 hover:bg-zinc-50 dark:border-zinc-800 dark:hover:bg-zinc-800">
|
||||
<div class="flex items-center justify-between gap-3">
|
||||
<span class="truncate text-sm font-medium text-zinc-900 dark:text-zinc-100">{{ $ticket->subject }}</span>
|
||||
<flux:badge color="{{ $ticket->priority->color }}" size="sm">{{ $ticket->priority->name }}</flux:badge>
|
||||
</div>
|
||||
<div class="mt-1 text-xs text-zinc-500">{{ $ticket->reference }} · {{ $ticket->status->name }}</div>
|
||||
</a>
|
||||
@empty
|
||||
<div class="rounded-xl border border-dashed border-zinc-300 p-4 text-center text-sm text-zinc-500 dark:border-zinc-700">No helpdesk tickets yet.</div>
|
||||
@endforelse
|
||||
</div>
|
||||
</div>
|
||||
</div>
|
||||
@@ -1,187 +0,0 @@
|
||||
<div class="mx-auto max-w-[1800px] space-y-6" dusk="helpdesk-kanban-board">
|
||||
<div class="overflow-hidden rounded-3xl border border-zinc-200 bg-white shadow-sm dark:border-zinc-700 dark:bg-zinc-900">
|
||||
<div class="bg-gradient-to-br from-slate-950 via-slate-900 to-blue-950 px-6 py-7 text-white">
|
||||
<div class="flex flex-col gap-4 lg:flex-row lg:items-center lg:justify-between">
|
||||
<div>
|
||||
<p class="text-xs font-semibold uppercase tracking-[0.28em] text-blue-200">Helpdesk workflow</p>
|
||||
<h1 class="mt-2 text-3xl font-semibold tracking-tight">Kanban board</h1>
|
||||
<p class="mt-2 max-w-3xl text-sm text-blue-100/90">Drag tickets between board columns. Boards and columns are configured in Helpdesk Settings.</p>
|
||||
</div>
|
||||
|
||||
<div class="flex flex-wrap gap-2">
|
||||
<flux:button :href="route('helpdesk.tickets.create')" wire:navigate variant="primary" icon="plus">New ticket</flux:button>
|
||||
<flux:button :href="route('helpdesk.settings')" wire:navigate variant="ghost" icon="cog-6-tooth">Configure boards</flux:button>
|
||||
<flux:button :href="route('helpdesk.tickets.index')" wire:navigate variant="ghost" icon="list-bullet">List view</flux:button>
|
||||
</div>
|
||||
</div>
|
||||
</div>
|
||||
</div>
|
||||
|
||||
@if ($boards->isEmpty())
|
||||
<div class="rounded-2xl border border-amber-300 bg-amber-50 px-5 py-4 text-sm text-amber-900 dark:border-amber-800 dark:bg-amber-950 dark:text-amber-100">
|
||||
No Kanban boards exist yet. Open Helpdesk Settings and create a board with at least one status column.
|
||||
</div>
|
||||
@else
|
||||
<div class="flex flex-col gap-3 rounded-2xl border border-zinc-200 bg-white p-4 shadow-sm dark:border-zinc-700 dark:bg-zinc-900 md:flex-row md:items-center md:justify-between">
|
||||
<div>
|
||||
<h2 class="text-sm font-semibold text-zinc-900 dark:text-zinc-100">Active board</h2>
|
||||
<p class="text-xs text-zinc-500 dark:text-zinc-400">{{ $board?->description ?: 'Use settings to configure which statuses appear as draggable columns.' }}</p>
|
||||
</div>
|
||||
|
||||
<select wire:model.live="board_id" class="min-w-[260px] rounded-xl border-zinc-300 shadow-sm focus:border-blue-500 focus:ring-blue-500 dark:border-zinc-700 dark:bg-zinc-950 dark:text-zinc-100">
|
||||
@foreach ($boards as $availableBoard)
|
||||
<option value="{{ $availableBoard->id }}">{{ $availableBoard->name }}</option>
|
||||
@endforeach
|
||||
</select>
|
||||
</div>
|
||||
|
||||
<div class="flex gap-4 overflow-x-auto pb-4" data-helpdesk-kanban-board>
|
||||
@foreach ($statuses as $status)
|
||||
@php($tickets = $ticketsByStatus[$status->id] ?? collect())
|
||||
|
||||
<section class="flex min-h-[640px] w-[330px] shrink-0 flex-col overflow-hidden rounded-2xl border border-zinc-200 bg-zinc-100 shadow-sm dark:border-zinc-700 dark:bg-zinc-950" dusk="kanban-column-{{ $status->slug }}">
|
||||
<header class="border-b border-zinc-200 bg-white px-4 py-4 dark:border-zinc-800 dark:bg-zinc-900">
|
||||
<div class="flex items-start justify-between gap-3">
|
||||
<div>
|
||||
<h2 class="text-sm font-bold uppercase tracking-wide text-zinc-900 dark:text-zinc-100">{{ $status->name }}</h2>
|
||||
<p class="mt-1 text-xs text-zinc-500">{{ $tickets->count() }} tickets</p>
|
||||
</div>
|
||||
<span class="inline-flex h-4 w-4 rounded-full ring-4 ring-zinc-100 dark:ring-zinc-800" style="background-color: {{ \Modules\Helpdesk\Support\Color::css($status->color) }}"></span>
|
||||
</div>
|
||||
</header>
|
||||
|
||||
<div
|
||||
class="helpdesk-kanban-column min-h-[560px] flex-1 space-y-3 p-3 transition data-[drag-over=true]:bg-blue-50 dark:data-[drag-over=true]:bg-blue-950/30"
|
||||
data-helpdesk-kanban-column
|
||||
data-status-id="{{ $status->id }}"
|
||||
>
|
||||
@forelse ($tickets as $ticket)
|
||||
<article
|
||||
class="group cursor-grab rounded-2xl border border-zinc-200 bg-white p-4 shadow-sm transition hover:-translate-y-0.5 hover:shadow-md active:cursor-grabbing dark:border-zinc-800 dark:bg-zinc-900"
|
||||
draggable="true"
|
||||
data-helpdesk-kanban-ticket
|
||||
data-ticket-id="{{ $ticket->id }}"
|
||||
dusk="kanban-ticket-{{ $ticket->id }}"
|
||||
>
|
||||
<div class="flex items-start justify-between gap-3">
|
||||
<div class="min-w-0">
|
||||
<div class="font-mono text-xs font-semibold text-blue-700 dark:text-blue-300">{{ $ticket->reference }}</div>
|
||||
<h3 class="mt-1 line-clamp-3 text-sm font-semibold leading-5 text-zinc-900 dark:text-zinc-100">{{ $ticket->subject }}</h3>
|
||||
</div>
|
||||
|
||||
@if ($ticket->priority)
|
||||
<span class="shrink-0 rounded-full px-2 py-1 text-xs font-bold text-white" style="background-color: {{ \Modules\Helpdesk\Support\Color::css($ticket->priority->color) }}">
|
||||
{{ $ticket->priority->name }}
|
||||
</span>
|
||||
@endif
|
||||
</div>
|
||||
|
||||
<div class="mt-3 space-y-1.5 text-xs text-zinc-500 dark:text-zinc-400">
|
||||
<div class="flex items-center gap-2"><i class="fa-solid fa-user w-3" aria-hidden="true"></i> {{ $ticket->owner?->name ?? 'Unknown' }}</div>
|
||||
<div class="flex items-center gap-2"><i class="fa-solid fa-user-gear w-3" aria-hidden="true"></i> {{ $ticket->agent?->name ?? 'Unassigned' }}</div>
|
||||
@if ($ticket->project)
|
||||
<div class="flex items-center gap-2"><i class="fa-solid fa-diagram-project w-3" aria-hidden="true"></i> {{ $ticket->project->title }}</div>
|
||||
@endif
|
||||
@if ($ticket->team)
|
||||
<div class="flex items-center gap-2"><i class="fa-solid fa-users w-3" aria-hidden="true"></i> {{ $ticket->team->name }}</div>
|
||||
@endif
|
||||
@if ($ticket->product)
|
||||
<div class="flex items-center gap-2"><i class="fa-solid fa-box w-3" aria-hidden="true"></i> {{ $ticket->product->name }}</div>
|
||||
@endif
|
||||
</div>
|
||||
|
||||
@if ($ticket->tags->isNotEmpty())
|
||||
<div class="mt-3 flex flex-wrap gap-1">
|
||||
@foreach ($ticket->tags as $tag)
|
||||
<span class="rounded-full px-2 py-0.5 text-[11px] font-semibold text-white" style="background-color: {{ \Modules\Helpdesk\Support\Color::css($tag->color) }}">{{ $tag->name }}</span>
|
||||
@endforeach
|
||||
</div>
|
||||
@endif
|
||||
|
||||
@if ($ticket->checklistItems->isNotEmpty())
|
||||
@php($done = $ticket->checklistItems->where('is_completed', true)->count())
|
||||
<div class="mt-3 text-xs text-zinc-500">Checklist {{ $done }}/{{ $ticket->checklistItems->count() }}</div>
|
||||
@endif
|
||||
|
||||
@if ($ticket->sla_first_response_breached || $ticket->sla_resolution_breached)
|
||||
<div class="mt-3 rounded-lg border border-red-300 bg-red-50 px-3 py-2 text-xs font-semibold text-red-800 dark:border-red-900 dark:bg-red-950 dark:text-red-100">SLA breach</div>
|
||||
@endif
|
||||
|
||||
<div class="mt-4 flex items-center justify-between gap-2 border-t border-zinc-100 pt-3 dark:border-zinc-800">
|
||||
<a href="{{ route('helpdesk.tickets.show', $ticket) }}" wire:navigate class="rounded-lg bg-blue-600 px-3 py-1.5 text-xs font-semibold text-white hover:bg-blue-700">Open</a>
|
||||
@can('update', $ticket)
|
||||
<a href="{{ route('helpdesk.tickets.edit', $ticket) }}" wire:navigate class="rounded-lg bg-emerald-600 px-3 py-1.5 text-xs font-semibold text-white hover:bg-emerald-700">Edit</a>
|
||||
@endcan
|
||||
</div>
|
||||
</article>
|
||||
@empty
|
||||
<div class="rounded-2xl border border-dashed border-zinc-300 bg-white p-6 text-center text-sm text-zinc-500 dark:border-zinc-700 dark:bg-zinc-900">
|
||||
Drop tickets here for {{ $status->name }}.
|
||||
</div>
|
||||
@endforelse
|
||||
</div>
|
||||
</section>
|
||||
@endforeach
|
||||
</div>
|
||||
@endif
|
||||
|
||||
@script
|
||||
<script>
|
||||
const initialiseHelpdeskKanban = function () {
|
||||
let draggedTicketId = null;
|
||||
|
||||
document.querySelectorAll('[data-helpdesk-kanban-ticket]').forEach(function (card) {
|
||||
if (card.dataset.nativeDragReady === '1') return;
|
||||
card.dataset.nativeDragReady = '1';
|
||||
|
||||
card.addEventListener('dragstart', function (event) {
|
||||
draggedTicketId = card.dataset.ticketId;
|
||||
event.dataTransfer.effectAllowed = 'move';
|
||||
event.dataTransfer.setData('text/plain', draggedTicketId);
|
||||
card.classList.add('opacity-60');
|
||||
});
|
||||
|
||||
card.addEventListener('dragend', function () {
|
||||
card.classList.remove('opacity-60');
|
||||
document.querySelectorAll('[data-helpdesk-kanban-column]').forEach(function (column) {
|
||||
column.dataset.dragOver = 'false';
|
||||
});
|
||||
});
|
||||
});
|
||||
|
||||
document.querySelectorAll('[data-helpdesk-kanban-column]').forEach(function (column) {
|
||||
if (column.dataset.nativeDropReady === '1') return;
|
||||
column.dataset.nativeDropReady = '1';
|
||||
|
||||
column.addEventListener('dragover', function (event) {
|
||||
event.preventDefault();
|
||||
event.dataTransfer.dropEffect = 'move';
|
||||
column.dataset.dragOver = 'true';
|
||||
});
|
||||
|
||||
column.addEventListener('dragleave', function (event) {
|
||||
if (!column.contains(event.relatedTarget)) {
|
||||
column.dataset.dragOver = 'false';
|
||||
}
|
||||
});
|
||||
|
||||
column.addEventListener('drop', function (event) {
|
||||
event.preventDefault();
|
||||
column.dataset.dragOver = 'false';
|
||||
|
||||
const ticketId = event.dataTransfer.getData('text/plain') || draggedTicketId;
|
||||
const statusId = column.dataset.statusId;
|
||||
|
||||
if (!ticketId || !statusId) return;
|
||||
|
||||
$wire.moveTicket(ticketId, statusId);
|
||||
});
|
||||
});
|
||||
};
|
||||
|
||||
initialiseHelpdeskKanban();
|
||||
document.addEventListener('livewire:navigated', initialiseHelpdeskKanban);
|
||||
document.addEventListener('livewire:updated', initialiseHelpdeskKanban);
|
||||
</script>
|
||||
@endscript
|
||||
</div>
|
||||
@@ -1,413 +0,0 @@
|
||||
@php
|
||||
/**
|
||||
* Keep the settings view safe during rolling module upgrades or Livewire navigate
|
||||
* hydration where the compiled Blade view may be newer than the loaded component.
|
||||
*/
|
||||
$companies = collect($companies ?? []);
|
||||
$statuses = collect($statuses ?? []);
|
||||
$priorities = collect($priorities ?? []);
|
||||
$categories = collect($categories ?? []);
|
||||
$teams = collect($teams ?? []);
|
||||
$projects = collect($projects ?? []);
|
||||
$boards = collect($boards ?? []);
|
||||
$repositories = collect($repositories ?? []);
|
||||
$workflowTemplates = collect($workflowTemplates ?? []);
|
||||
$cannedResponses = collect($cannedResponses ?? []);
|
||||
$slaPolicies = collect($slaPolicies ?? []);
|
||||
$automationRules = collect($automationRules ?? []);
|
||||
$checklistTemplates = collect($checklistTemplates ?? []);
|
||||
$tags = collect($tags ?? []);
|
||||
$products = collect($products ?? []);
|
||||
@endphp
|
||||
|
||||
<div class="space-y-6" dusk="helpdesk-settings-manager">
|
||||
<div class="overflow-hidden rounded-3xl border border-zinc-200 bg-white shadow-sm dark:border-zinc-700 dark:bg-zinc-900">
|
||||
<div class="bg-gradient-to-br from-slate-950 via-slate-900 to-blue-950 px-6 py-7 text-white">
|
||||
<div class="flex flex-col gap-4 lg:flex-row lg:items-center lg:justify-between">
|
||||
<div>
|
||||
<p class="text-xs font-semibold uppercase tracking-[0.28em] text-blue-200">Helpdesk administration</p>
|
||||
<h1 class="mt-2 text-3xl font-semibold tracking-tight">Support configuration</h1>
|
||||
<p class="mt-2 max-w-3xl text-sm text-blue-100/90">Manage lookup data, workflow messages, canned responses, SLA policies, automation rules, checklists, tags and product/service linkage.</p>
|
||||
</div>
|
||||
|
||||
<div class="flex flex-wrap gap-2">
|
||||
<flux:button :href="route('helpdesk.index')" wire:navigate variant="ghost" icon="arrow-left">Helpdesk</flux:button>
|
||||
<flux:button :href="route('helpdesk.tickets.index')" wire:navigate variant="primary" icon="ticket">Tickets</flux:button>
|
||||
</div>
|
||||
</div>
|
||||
</div>
|
||||
</div>
|
||||
|
||||
<div class="grid gap-3 md:grid-cols-4 xl:grid-cols-7">
|
||||
@foreach ([
|
||||
'statuses' => ['label' => 'Statuses', 'count' => $statuses->count()],
|
||||
'priorities' => ['label' => 'Priorities', 'count' => $priorities->count()],
|
||||
'categories' => ['label' => 'Categories', 'count' => $categories->count()],
|
||||
'teams' => ['label' => 'Teams', 'count' => $teams->count()],
|
||||
'projects' => ['label' => 'Projects', 'count' => $projects->count()],
|
||||
'boards' => ['label' => 'Boards', 'count' => $boards->count()],
|
||||
'git' => ['label' => 'Git', 'count' => $repositories->count()],
|
||||
'workflow' => ['label' => 'Workflow', 'count' => $workflowTemplates->count()],
|
||||
'canned' => ['label' => 'Canned', 'count' => $cannedResponses->count()],
|
||||
'sla' => ['label' => 'SLA', 'count' => $slaPolicies->count()],
|
||||
'automation' => ['label' => 'Rules', 'count' => $automationRules->count()],
|
||||
'checklists' => ['label' => 'Checks', 'count' => $checklistTemplates->count()],
|
||||
'tags' => ['label' => 'Tags', 'count' => $tags->count()],
|
||||
'products' => ['label' => 'Products', 'count' => $products->count()],
|
||||
] as $key => $item)
|
||||
<button type="button" wire:click="$set('section', '{{ $key }}')" class="rounded-2xl border px-4 py-3 text-left shadow-sm transition {{ $section === $key ? 'border-blue-500 bg-blue-50 text-blue-900 dark:border-blue-400 dark:bg-blue-950 dark:text-blue-100' : 'border-zinc-200 bg-white text-zinc-700 hover:bg-zinc-50 dark:border-zinc-700 dark:bg-zinc-900 dark:text-zinc-200 dark:hover:bg-zinc-800' }}">
|
||||
<div class="text-xs font-semibold uppercase tracking-wide opacity-70">{{ $item['label'] }}</div>
|
||||
<div class="mt-1 text-2xl font-semibold">{{ $item['count'] }}</div>
|
||||
</button>
|
||||
@endforeach
|
||||
</div>
|
||||
|
||||
@if ($section === 'statuses')
|
||||
<x-helpdesk::settings-section title="Statuses" description="Control workflow stages and mark which statuses close tickets.">
|
||||
<x-slot:form>
|
||||
<form wire:submit="saveStatus" class="grid gap-4 md:grid-cols-5">
|
||||
<flux:input wire:model="statusForm.name" label="Name" />
|
||||
<flux:input wire:model="statusForm.slug" label="Slug" placeholder="auto-generated" />
|
||||
<flux:input wire:model="statusForm.color" label="Badge colour" />
|
||||
<flux:input wire:model="statusForm.sort_order" label="Sort" type="number" min="0" />
|
||||
<label class="flex items-end gap-2 pb-2 text-sm text-zinc-700 dark:text-zinc-200"><input type="checkbox" wire:model="statusForm.is_closed" class="rounded border-zinc-300"> Closed status</label>
|
||||
<div class="md:col-span-5 flex gap-2"><flux:button type="submit" variant="primary">Save status</flux:button><flux:button type="button" wire:click="resetStatusForm" variant="ghost">Reset</flux:button></div>
|
||||
</form>
|
||||
</x-slot:form>
|
||||
<x-helpdesk::lookup-table :items="$statuses" edit="editStatus" delete="deleteStatus" />
|
||||
</x-helpdesk::settings-section>
|
||||
@endif
|
||||
|
||||
@if ($section === 'priorities')
|
||||
<x-helpdesk::settings-section title="Priorities" description="Define ticket urgency levels and display order.">
|
||||
<x-slot:form>
|
||||
<form wire:submit="savePriority" class="grid gap-4 md:grid-cols-4">
|
||||
<flux:input wire:model="priorityForm.name" label="Name" />
|
||||
<flux:input wire:model="priorityForm.slug" label="Slug" placeholder="auto-generated" />
|
||||
<flux:input wire:model="priorityForm.color" label="Badge colour" />
|
||||
<flux:input wire:model="priorityForm.sort_order" label="Sort" type="number" min="0" />
|
||||
<div class="md:col-span-4 flex gap-2"><flux:button type="submit" variant="primary">Save priority</flux:button><flux:button type="button" wire:click="resetPriorityForm" variant="ghost">Reset</flux:button></div>
|
||||
</form>
|
||||
</x-slot:form>
|
||||
<x-helpdesk::lookup-table :items="$priorities" edit="editPriority" delete="deletePriority" />
|
||||
</x-helpdesk::settings-section>
|
||||
@endif
|
||||
|
||||
@if ($section === 'categories')
|
||||
<x-helpdesk::settings-section title="Categories" description="Group tickets by support area, optionally per company.">
|
||||
<x-slot:form>
|
||||
<form wire:submit="saveCategory" class="grid gap-4 md:grid-cols-4">
|
||||
<flux:select wire:model="categoryForm.company_id" label="Company"><option value="">Global</option>@foreach ($companies as $company)<option value="{{ $company->id }}">{{ $company->name }}</option>@endforeach</flux:select>
|
||||
<flux:input wire:model="categoryForm.name" label="Name" />
|
||||
<flux:input wire:model="categoryForm.slug" label="Slug" placeholder="auto-generated" />
|
||||
<flux:input wire:model="categoryForm.color" label="Badge colour" />
|
||||
<div class="md:col-span-4"><flux:textarea wire:model="categoryForm.description" label="Description" rows="3" /></div>
|
||||
<div class="md:col-span-4 flex gap-2"><flux:button type="submit" variant="primary">Save category</flux:button><flux:button type="button" wire:click="resetCategoryForm" variant="ghost">Reset</flux:button></div>
|
||||
</form>
|
||||
</x-slot:form>
|
||||
<x-helpdesk::lookup-table :items="$categories" edit="editCategory" delete="deleteCategory" />
|
||||
</x-helpdesk::settings-section>
|
||||
@endif
|
||||
|
||||
@if ($section === 'teams')
|
||||
<x-helpdesk::settings-section title="Teams" description="Create support teams under each company and assign projects to them.">
|
||||
<x-slot:form>
|
||||
<form wire:submit="saveTeam" class="grid gap-4 md:grid-cols-4">
|
||||
<flux:select wire:model="teamForm.company_id" label="Company"><option value="">Global</option>@foreach ($companies as $company)<option value="{{ $company->id }}">{{ $company->name }}</option>@endforeach</flux:select>
|
||||
<flux:input wire:model="teamForm.name" label="Name" />
|
||||
<flux:input wire:model="teamForm.slug" label="Slug" placeholder="auto-generated" />
|
||||
<flux:input wire:model="teamForm.color" label="Badge colour" />
|
||||
<div class="md:col-span-4"><flux:textarea wire:model="teamForm.description" label="Description" rows="3" /></div>
|
||||
<div class="md:col-span-4 flex gap-2"><flux:button type="submit" variant="primary">Save team</flux:button><flux:button type="button" wire:click="resetTeamForm" variant="ghost">Reset</flux:button></div>
|
||||
</form>
|
||||
</x-slot:form>
|
||||
<x-helpdesk::team-table :items="$teams" />
|
||||
</x-helpdesk::settings-section>
|
||||
@endif
|
||||
|
||||
@if ($section === 'projects')
|
||||
<x-helpdesk::settings-section title="Projects" description="Create company projects and optionally assign them to support teams.">
|
||||
<x-slot:form>
|
||||
<form wire:submit="saveProject" class="grid gap-4 md:grid-cols-5">
|
||||
<flux:select wire:model="projectForm.company_id" label="Company"><option value="">Global</option>@foreach ($companies as $company)<option value="{{ $company->id }}">{{ $company->name }}</option>@endforeach</flux:select>
|
||||
<flux:select wire:model="projectForm.team_id" label="Team"><option value="">No team</option>@foreach ($teams as $team)<option value="{{ $team->id }}">{{ $team->name }}</option>@endforeach</flux:select>
|
||||
<flux:input wire:model="projectForm.title" label="Title" />
|
||||
<flux:input wire:model="projectForm.slug" label="Slug" placeholder="auto-generated" />
|
||||
<flux:input wire:model="projectForm.color" label="Badge colour" />
|
||||
<div class="md:col-span-5"><flux:textarea wire:model="projectForm.description" label="Description" rows="3" /></div>
|
||||
<div class="md:col-span-5 flex gap-2"><flux:button type="submit" variant="primary">Save project</flux:button><flux:button type="button" wire:click="resetProjectForm" variant="ghost">Reset</flux:button></div>
|
||||
</form>
|
||||
</x-slot:form>
|
||||
<x-helpdesk::project-table :items="$projects" />
|
||||
</x-helpdesk::settings-section>
|
||||
@endif
|
||||
|
||||
|
||||
@if ($section === 'boards')
|
||||
<x-helpdesk::settings-section title="Kanban Boards" description="Create configurable workflow boards and choose which statuses appear as draggable columns.">
|
||||
<x-slot:form>
|
||||
<form wire:submit="saveBoard" class="grid gap-4 md:grid-cols-6">
|
||||
<flux:input wire:model="boardForm.name" label="Name" />
|
||||
<flux:input wire:model="boardForm.slug" label="Slug" placeholder="auto-generated" />
|
||||
<flux:input wire:model="boardForm.sort_order" label="Sort" type="number" min="0" />
|
||||
<label class="flex items-end gap-2 pb-2 text-sm text-zinc-700 dark:text-zinc-200">
|
||||
<input type="checkbox" wire:model="boardForm.is_default" class="rounded border-zinc-300"> Default board
|
||||
</label>
|
||||
<div class="md:col-span-2">
|
||||
<flux:textarea wire:model="boardForm.description" label="Description" rows="2" />
|
||||
</div>
|
||||
<div class="md:col-span-6">
|
||||
<label class="mb-2 block text-sm font-medium text-zinc-700 dark:text-zinc-200">Board columns</label>
|
||||
<div class="grid gap-2 sm:grid-cols-2 lg:grid-cols-3 xl:grid-cols-6">
|
||||
@foreach ($statuses as $status)
|
||||
<label class="flex items-center gap-2 rounded-xl border border-zinc-200 bg-white px-3 py-2 text-sm text-zinc-700 dark:border-zinc-700 dark:bg-zinc-950 dark:text-zinc-200">
|
||||
<input type="checkbox" wire:model="boardForm.status_ids" value="{{ $status->id }}" class="rounded border-zinc-300">
|
||||
<span class="inline-flex h-3 w-3 rounded-full" style="background-color: {{ \Modules\Helpdesk\Support\Color::css($status->color) }}"></span>
|
||||
<span>{{ $status->name }}</span>
|
||||
</label>
|
||||
@endforeach
|
||||
</div>
|
||||
</div>
|
||||
<div class="md:col-span-6 flex gap-2">
|
||||
<flux:button type="submit" variant="primary">Save board</flux:button>
|
||||
<flux:button type="button" wire:click="resetBoardForm" variant="ghost">Reset</flux:button>
|
||||
</div>
|
||||
</form>
|
||||
</x-slot:form>
|
||||
|
||||
<div class="overflow-hidden rounded-2xl border border-zinc-200 bg-white dark:border-zinc-700 dark:bg-zinc-900">
|
||||
<table class="min-w-full divide-y divide-zinc-200 text-sm dark:divide-zinc-700">
|
||||
<thead class="bg-zinc-50 text-left text-xs font-semibold uppercase tracking-wide text-zinc-500 dark:bg-zinc-800 dark:text-zinc-300">
|
||||
<tr>
|
||||
<th class="px-4 py-3">Board</th>
|
||||
<th class="px-4 py-3">Columns</th>
|
||||
<th class="px-4 py-3">Default</th>
|
||||
<th class="px-4 py-3 text-right">Actions</th>
|
||||
</tr>
|
||||
</thead>
|
||||
<tbody class="divide-y divide-zinc-100 dark:divide-zinc-800">
|
||||
@forelse ($boards as $boardItem)
|
||||
<tr>
|
||||
<td class="px-4 py-3">
|
||||
<div class="font-medium text-zinc-900 dark:text-zinc-100">{{ $boardItem->name }}</div>
|
||||
<div class="text-xs text-zinc-500">{{ $boardItem->slug }}</div>
|
||||
</td>
|
||||
<td class="px-4 py-3">
|
||||
<div class="flex flex-wrap gap-1">
|
||||
@foreach ($boardItem->statuses as $status)
|
||||
<span class="rounded-full px-2 py-1 text-xs font-semibold text-white" style="background-color: {{ \Modules\Helpdesk\Support\Color::css($status->color) }}">{{ $status->name }}</span>
|
||||
@endforeach
|
||||
</div>
|
||||
</td>
|
||||
<td class="px-4 py-3"><flux:badge color="{{ $boardItem->is_default ? 'emerald' : 'zinc' }}">{{ $boardItem->is_default ? 'Default' : 'No' }}</flux:badge></td>
|
||||
<td class="px-4 py-3 text-right">
|
||||
<flux:button size="sm" variant="primary" wire:click="editBoard({{ $boardItem->id }})">Edit</flux:button>
|
||||
<flux:button size="sm" variant="danger" wire:click="deleteBoard({{ $boardItem->id }})" wire:confirm="Delete this board?">Delete</flux:button>
|
||||
</td>
|
||||
</tr>
|
||||
@empty
|
||||
<tr><td colspan="4" class="px-4 py-8 text-center text-zinc-500">No Kanban boards yet.</td></tr>
|
||||
@endforelse
|
||||
</tbody>
|
||||
</table>
|
||||
</div>
|
||||
</x-helpdesk::settings-section>
|
||||
@endif
|
||||
|
||||
@if ($section === 'git')
|
||||
<x-helpdesk::settings-section title="Git repositories" description="Configure repositories that can be linked to projects and tickets. Commits can then be stored against tickets for traceability.">
|
||||
<x-slot:form>
|
||||
<form wire:submit="saveRepository" class="grid gap-4 md:grid-cols-6">
|
||||
<flux:select wire:model="repositoryForm.company_id" label="Company">
|
||||
<option value="">Global</option>
|
||||
@foreach ($companies as $company)
|
||||
<option value="{{ $company->id }}">{{ $company->name }}</option>
|
||||
@endforeach
|
||||
</flux:select>
|
||||
<flux:select wire:model="repositoryForm.project_id" label="Project">
|
||||
<option value="">No project</option>
|
||||
@foreach ($projects as $project)
|
||||
<option value="{{ $project->id }}">{{ $project->title }}</option>
|
||||
@endforeach
|
||||
</flux:select>
|
||||
<flux:input wire:model="repositoryForm.name" label="Name" />
|
||||
<flux:input wire:model="repositoryForm.provider" label="Provider" placeholder="git, github, gitlab" />
|
||||
<flux:input wire:model="repositoryForm.default_branch" label="Default branch" />
|
||||
<flux:input wire:model="repositoryForm.webhook_secret" label="Webhook secret" />
|
||||
<div class="md:col-span-6">
|
||||
<flux:input wire:model="repositoryForm.remote_url" label="Remote URL" placeholder="git@github.com:company/repo.git" />
|
||||
</div>
|
||||
<div class="md:col-span-6 flex gap-2">
|
||||
<flux:button type="submit" variant="primary">Save repository</flux:button>
|
||||
<flux:button type="button" wire:click="resetRepositoryForm" variant="ghost">Reset</flux:button>
|
||||
</div>
|
||||
</form>
|
||||
</x-slot:form>
|
||||
<x-helpdesk::repository-table :items="$repositories" />
|
||||
</x-helpdesk::settings-section>
|
||||
@endif
|
||||
|
||||
|
||||
@if ($section === 'workflow')
|
||||
<x-helpdesk::settings-section title="Workflow messages" description="Define the professional email messages sent when tickets are raised, updated, replied to and closed.">
|
||||
<x-slot:form>
|
||||
<form wire:submit="saveWorkflowTemplate" class="grid gap-4 md:grid-cols-6">
|
||||
<flux:input wire:model="workflowForm.name" label="Name" />
|
||||
<flux:select wire:model="workflowForm.event" label="Event">
|
||||
<option value="ticket.created">Ticket raised</option>
|
||||
<option value="ticket.updated">Ticket updated</option>
|
||||
<option value="ticket.commented">Response added</option>
|
||||
<option value="ticket.reply_created">Reply added</option>
|
||||
<option value="ticket.closed">Ticket closed</option>
|
||||
</flux:select>
|
||||
<flux:select wire:model="workflowForm.to_role" label="Send to">
|
||||
<option value="requester">Requester</option>
|
||||
<option value="agent">Assigned agent</option>
|
||||
<option value="actor">User making change</option>
|
||||
</flux:select>
|
||||
<flux:input wire:model="workflowForm.cc" label="CC" placeholder="Optional comma-separated emails" />
|
||||
<flux:input wire:model="workflowForm.bcc" label="BCC" placeholder="Optional comma-separated emails" />
|
||||
<label class="flex items-end gap-2 pb-2 text-sm text-zinc-700 dark:text-zinc-200"><input type="checkbox" wire:model="workflowForm.is_active" class="rounded border-zinc-300"> Active</label>
|
||||
<div class="md:col-span-6">
|
||||
<flux:input wire:model="workflowForm.subject" label="Subject" placeholder="Ticket @{{ ticket.reference }} has been raised" />
|
||||
</div>
|
||||
<div class="md:col-span-6">
|
||||
<flux:textarea wire:model="workflowForm.html_body" label="HTML email body" rows="8" placeholder="Use tokens like @{{ ticket.reference }}, @{{ ticket.subject }}, @{{ ticket.status }}, @{{ requester.name }}, @{{ ticket.url }}" />
|
||||
</div>
|
||||
<div class="md:col-span-6">
|
||||
<flux:textarea wire:model="workflowForm.text_body" label="Plain text body" rows="4" placeholder="Optional fallback text" />
|
||||
</div>
|
||||
<div class="md:col-span-6 flex gap-2">
|
||||
<flux:button type="submit" variant="primary">Save workflow message</flux:button>
|
||||
<flux:button type="button" wire:click="resetWorkflowTemplateForm" variant="ghost">Reset</flux:button>
|
||||
</div>
|
||||
</form>
|
||||
</x-slot:form>
|
||||
|
||||
<div class="overflow-hidden rounded-2xl border border-zinc-200 bg-white dark:border-zinc-700 dark:bg-zinc-900">
|
||||
<table class="min-w-full divide-y divide-zinc-200 text-sm dark:divide-zinc-700">
|
||||
<thead class="bg-zinc-50 text-left text-xs font-semibold uppercase tracking-wide text-zinc-500 dark:bg-zinc-800 dark:text-zinc-300">
|
||||
<tr>
|
||||
<th class="px-4 py-3">Name</th>
|
||||
<th class="px-4 py-3">Event</th>
|
||||
<th class="px-4 py-3">Recipient</th>
|
||||
<th class="px-4 py-3">Active</th>
|
||||
<th class="px-4 py-3 text-right">Actions</th>
|
||||
</tr>
|
||||
</thead>
|
||||
<tbody class="divide-y divide-zinc-100 dark:divide-zinc-800">
|
||||
@forelse ($workflowTemplates as $template)
|
||||
<tr>
|
||||
<td class="px-4 py-3 font-medium text-zinc-900 dark:text-zinc-100">{{ $template->name }}</td>
|
||||
<td class="px-4 py-3 text-zinc-600 dark:text-zinc-300">{{ $template->event }}</td>
|
||||
<td class="px-4 py-3 text-zinc-600 dark:text-zinc-300">{{ $template->to_role }}</td>
|
||||
<td class="px-4 py-3"><flux:badge color="{{ $template->is_active ? 'emerald' : 'zinc' }}">{{ $template->is_active ? 'Active' : 'Inactive' }}</flux:badge></td>
|
||||
<td class="px-4 py-3 text-right">
|
||||
<flux:button size="sm" variant="ghost" wire:click="editWorkflowTemplate({{ $template->id }})">Edit</flux:button>
|
||||
<flux:button size="sm" variant="danger" wire:click="deleteWorkflowTemplate({{ $template->id }})" wire:confirm="Delete this workflow message?">Delete</flux:button>
|
||||
</td>
|
||||
</tr>
|
||||
@empty
|
||||
<tr><td colspan="5" class="px-4 py-8 text-center text-zinc-500">No workflow messages yet.</td></tr>
|
||||
@endforelse
|
||||
</tbody>
|
||||
</table>
|
||||
</div>
|
||||
</x-helpdesk::settings-section>
|
||||
@endif
|
||||
|
||||
|
||||
@if ($section === 'canned')
|
||||
<x-helpdesk::settings-section title="Canned responses" description="Save professional reusable replies with macro tokens for ticket, requester, agent, status and URL values.">
|
||||
<x-slot:form>
|
||||
<form wire:submit="saveCannedResponse" class="grid gap-4 md:grid-cols-6">
|
||||
<flux:input wire:model="cannedForm.name" label="Name" />
|
||||
<flux:input wire:model="cannedForm.slug" label="Slug" placeholder="auto-generated" />
|
||||
<flux:input wire:model="cannedForm.sort_order" label="Sort" type="number" min="0" />
|
||||
<flux:select wire:model="cannedForm.category_id" label="Category"><option value="">Any category</option>@foreach ($categories as $category)<option value="{{ $category->id }}">{{ $category->name }}</option>@endforeach</flux:select>
|
||||
<flux:select wire:model="cannedForm.team_id" label="Team"><option value="">Any team</option>@foreach ($teams as $team)<option value="{{ $team->id }}">{{ $team->name }}</option>@endforeach</flux:select>
|
||||
<label class="flex items-end gap-2 pb-2 text-sm text-zinc-700 dark:text-zinc-200"><input type="checkbox" wire:model="cannedForm.is_active" class="rounded border-zinc-300"> Active</label>
|
||||
<div class="md:col-span-6"><flux:input wire:model="cannedForm.subject" label="Optional subject" /></div>
|
||||
<div class="md:col-span-6"><flux:textarea wire:model="cannedForm.body" label="Reply body" rows="6" placeholder="Hello @{{ requester.name }}, Your ticket @{{ ticket.reference }} has been reviewed." /></div>
|
||||
<div class="md:col-span-6 flex gap-2"><flux:button type="submit" variant="primary">Save canned response</flux:button><flux:button type="button" wire:click="resetCannedResponseForm" variant="ghost">Reset</flux:button></div>
|
||||
</form>
|
||||
</x-slot:form>
|
||||
<div class="grid gap-3 md:grid-cols-2 xl:grid-cols-3">
|
||||
@forelse ($cannedResponses as $response)
|
||||
<div class="rounded-2xl border border-zinc-200 bg-white p-4 dark:border-zinc-700 dark:bg-zinc-900">
|
||||
<div class="flex items-start justify-between gap-3"><div><h3 class="font-semibold text-zinc-900 dark:text-zinc-100">{{ $response->name }}</h3><p class="text-xs text-zinc-500">{{ $response->category?->name ?? 'Any category' }} · {{ $response->team?->name ?? 'Any team' }}</p></div><flux:badge color="{{ $response->is_active ? 'emerald' : 'zinc' }}">{{ $response->is_active ? 'Active' : 'Inactive' }}</flux:badge></div>
|
||||
<p class="mt-3 line-clamp-3 text-sm text-zinc-600 dark:text-zinc-300">{{ strip_tags($response->body) }}</p>
|
||||
<div class="mt-4 flex justify-end gap-2"><flux:button size="sm" variant="primary" wire:click="editCannedResponse({{ $response->id }})">Edit</flux:button><flux:button size="sm" variant="danger" wire:click="deleteCannedResponse({{ $response->id }})" wire:confirm="Delete this canned response?">Delete</flux:button></div>
|
||||
</div>
|
||||
@empty
|
||||
<div class="rounded-2xl border border-dashed border-zinc-300 p-8 text-center text-sm text-zinc-500 dark:border-zinc-700 md:col-span-2 xl:col-span-3">No canned responses yet.</div>
|
||||
@endforelse
|
||||
</div>
|
||||
</x-helpdesk::settings-section>
|
||||
@endif
|
||||
|
||||
@if ($section === 'sla')
|
||||
<x-helpdesk::settings-section title="SLA policies" description="Define first response and resolution targets used for breach indicators, reporting and ticket cards.">
|
||||
<x-slot:form>
|
||||
<form wire:submit="saveSlaPolicy" class="grid gap-4 md:grid-cols-6">
|
||||
<flux:input wire:model="slaForm.name" label="Name" />
|
||||
<flux:input wire:model="slaForm.slug" label="Slug" placeholder="auto-generated" />
|
||||
<flux:select wire:model="slaForm.priority_id" label="Priority"><option value="">Any priority</option>@foreach ($priorities as $priority)<option value="{{ $priority->id }}">{{ $priority->name }}</option>@endforeach</flux:select>
|
||||
<flux:select wire:model="slaForm.category_id" label="Category"><option value="">Any category</option>@foreach ($categories as $category)<option value="{{ $category->id }}">{{ $category->name }}</option>@endforeach</flux:select>
|
||||
<flux:input wire:model="slaForm.first_response_minutes" label="First response minutes" type="number" min="1" />
|
||||
<flux:input wire:model="slaForm.resolution_minutes" label="Resolution minutes" type="number" min="1" />
|
||||
<label class="flex items-center gap-2 text-sm text-zinc-700 dark:text-zinc-200"><input type="checkbox" wire:model="slaForm.is_default" class="rounded border-zinc-300"> Default</label>
|
||||
<label class="flex items-center gap-2 text-sm text-zinc-700 dark:text-zinc-200"><input type="checkbox" wire:model="slaForm.business_hours_only" class="rounded border-zinc-300"> Business hours</label>
|
||||
<label class="flex items-center gap-2 text-sm text-zinc-700 dark:text-zinc-200"><input type="checkbox" wire:model="slaForm.is_active" class="rounded border-zinc-300"> Active</label>
|
||||
<div class="md:col-span-6 flex gap-2"><flux:button type="submit" variant="primary">Save SLA policy</flux:button><flux:button type="button" wire:click="resetSlaPolicyForm" variant="ghost">Reset</flux:button></div>
|
||||
</form>
|
||||
</x-slot:form>
|
||||
<div class="overflow-hidden rounded-2xl border border-zinc-200 bg-white dark:border-zinc-700 dark:bg-zinc-900"><table class="min-w-full divide-y divide-zinc-200 text-sm dark:divide-zinc-700"><thead class="bg-zinc-50 text-left text-xs font-semibold uppercase text-zinc-500 dark:bg-zinc-800"><tr><th class="px-4 py-3">Policy</th><th class="px-4 py-3">Targets</th><th class="px-4 py-3">Applies to</th><th class="px-4 py-3 text-right">Actions</th></tr></thead><tbody class="divide-y divide-zinc-100 dark:divide-zinc-800">@forelse ($slaPolicies as $policy)<tr><td class="px-4 py-3 font-medium">{{ $policy->name }} @if($policy->is_default)<flux:badge color="blue">Default</flux:badge>@endif</td><td class="px-4 py-3">{{ $policy->first_response_minutes }}m response · {{ $policy->resolution_minutes }}m close</td><td class="px-4 py-3">{{ $policy->priority?->name ?? 'Any priority' }} · {{ $policy->category?->name ?? 'Any category' }}</td><td class="px-4 py-3 text-right"><flux:button size="sm" variant="primary" wire:click="editSlaPolicy({{ $policy->id }})">Edit</flux:button> <flux:button size="sm" variant="danger" wire:click="deleteSlaPolicy({{ $policy->id }})" wire:confirm="Delete this SLA policy?">Delete</flux:button></td></tr>@empty<tr><td colspan="4" class="px-4 py-8 text-center text-zinc-500">No SLA policies yet.</td></tr>@endforelse</tbody></table></div>
|
||||
</x-helpdesk::settings-section>
|
||||
@endif
|
||||
|
||||
@if ($section === 'automation')
|
||||
<x-helpdesk::settings-section title="Email automation rules" description="Match incoming support messages and automatically assign priority, category, team, project, agent and status.">
|
||||
<x-slot:form>
|
||||
<form wire:submit="saveAutomationRule" class="grid gap-4 md:grid-cols-6">
|
||||
<flux:input wire:model="automationForm.name" label="Name" />
|
||||
<flux:input wire:model="automationForm.slug" label="Slug" placeholder="auto-generated" />
|
||||
<flux:input wire:model="automationForm.sort_order" label="Sort" type="number" min="0" />
|
||||
<flux:input wire:model="automationForm.match_sender" label="Sender contains" />
|
||||
<flux:input wire:model="automationForm.match_subject" label="Subject contains" />
|
||||
<flux:input wire:model="automationForm.match_mailbox" label="Mailbox contains" />
|
||||
<flux:select wire:model="automationForm.set_priority_id" label="Set priority"><option value="">No change</option>@foreach ($priorities as $priority)<option value="{{ $priority->id }}">{{ $priority->name }}</option>@endforeach</flux:select>
|
||||
<flux:select wire:model="automationForm.set_category_id" label="Set category"><option value="">No change</option>@foreach ($categories as $category)<option value="{{ $category->id }}">{{ $category->name }}</option>@endforeach</flux:select>
|
||||
<flux:select wire:model="automationForm.set_team_id" label="Set team"><option value="">No change</option>@foreach ($teams as $team)<option value="{{ $team->id }}">{{ $team->name }}</option>@endforeach</flux:select>
|
||||
<flux:select wire:model="automationForm.set_project_id" label="Set project"><option value="">No change</option>@foreach ($projects as $project)<option value="{{ $project->id }}">{{ $project->title }}</option>@endforeach</flux:select>
|
||||
<flux:select wire:model="automationForm.set_status_id" label="Set status"><option value="">No change</option>@foreach ($statuses as $status)<option value="{{ $status->id }}">{{ $status->name }}</option>@endforeach</flux:select>
|
||||
<label class="flex items-end gap-2 pb-2 text-sm text-zinc-700 dark:text-zinc-200"><input type="checkbox" wire:model="automationForm.is_active" class="rounded border-zinc-300"> Active</label>
|
||||
<div class="md:col-span-6 flex gap-2"><flux:button type="submit" variant="primary">Save automation rule</flux:button><flux:button type="button" wire:click="resetAutomationRuleForm" variant="ghost">Reset</flux:button></div>
|
||||
</form>
|
||||
</x-slot:form>
|
||||
<div class="grid gap-3 md:grid-cols-2">@forelse ($automationRules as $rule)<div class="rounded-2xl border border-zinc-200 bg-white p-4 dark:border-zinc-700 dark:bg-zinc-900"><h3 class="font-semibold">{{ $rule->name }}</h3><p class="mt-1 text-sm text-zinc-500">Sender: {{ $rule->match_sender ?: 'Any' }} · Subject: {{ $rule->match_subject ?: 'Any' }}</p><div class="mt-4 flex justify-end gap-2"><flux:button size="sm" variant="primary" wire:click="editAutomationRule({{ $rule->id }})">Edit</flux:button><flux:button size="sm" variant="danger" wire:click="deleteAutomationRule({{ $rule->id }})" wire:confirm="Delete this rule?">Delete</flux:button></div></div>@empty<div class="rounded-2xl border border-dashed border-zinc-300 p-8 text-center text-sm text-zinc-500 dark:border-zinc-700 md:col-span-2">No automation rules yet.</div>@endforelse</div>
|
||||
</x-helpdesk::settings-section>
|
||||
@endif
|
||||
|
||||
@if ($section === 'checklists')
|
||||
<x-helpdesk::settings-section title="Checklist templates" description="Apply repeatable checklist items by category or project and show completion progress on tickets and Kanban cards.">
|
||||
<x-slot:form><form wire:submit="saveChecklistTemplate" class="grid gap-4 md:grid-cols-6"><flux:input wire:model="checklistTemplateForm.name" label="Name" /><flux:input wire:model="checklistTemplateForm.slug" label="Slug" /><flux:select wire:model="checklistTemplateForm.category_id" label="Category"><option value="">Any category</option>@foreach ($categories as $category)<option value="{{ $category->id }}">{{ $category->name }}</option>@endforeach</flux:select><flux:select wire:model="checklistTemplateForm.project_id" label="Project"><option value="">Any project</option>@foreach ($projects as $project)<option value="{{ $project->id }}">{{ $project->title }}</option>@endforeach</flux:select><label class="flex items-end gap-2 pb-2 text-sm"><input type="checkbox" wire:model="checklistTemplateForm.is_active" class="rounded border-zinc-300"> Active</label><div class="md:col-span-6"><flux:textarea wire:model="checklistTemplateForm.items_text" label="Checklist items, one per line" rows="6" /></div><div class="md:col-span-6 flex gap-2"><flux:button type="submit" variant="primary">Save checklist</flux:button><flux:button type="button" wire:click="resetChecklistTemplateForm" variant="ghost">Reset</flux:button></div></form></x-slot:form>
|
||||
<div class="grid gap-3 md:grid-cols-2 xl:grid-cols-3">@forelse ($checklistTemplates as $template)<div class="rounded-2xl border border-zinc-200 bg-white p-4 dark:border-zinc-700 dark:bg-zinc-900"><h3 class="font-semibold">{{ $template->name }}</h3><p class="mt-1 text-sm text-zinc-500">{{ count($template->items ?? []) }} items</p><div class="mt-4 flex justify-end gap-2"><flux:button size="sm" variant="primary" wire:click="editChecklistTemplate({{ $template->id }})">Edit</flux:button><flux:button size="sm" variant="danger" wire:click="deleteChecklistTemplate({{ $template->id }})" wire:confirm="Delete this checklist?">Delete</flux:button></div></div>@empty<div class="rounded-2xl border border-dashed border-zinc-300 p-8 text-center text-sm text-zinc-500 dark:border-zinc-700 md:col-span-2 xl:col-span-3">No checklist templates yet.</div>@endforelse</div>
|
||||
</x-helpdesk::settings-section>
|
||||
@endif
|
||||
|
||||
@if ($section === 'tags')
|
||||
<x-helpdesk::settings-section title="Ticket tags" description="Maintain visible ticket labels for search, triage and Kanban card context.">
|
||||
<x-slot:form><form wire:submit="saveTag" class="grid gap-4 md:grid-cols-5"><flux:input wire:model="tagForm.name" label="Name" /><flux:input wire:model="tagForm.slug" label="Slug" /><flux:input wire:model="tagForm.color" label="Colour" /><div class="md:col-span-5 flex gap-2"><flux:button type="submit" variant="primary">Save tag</flux:button><flux:button type="button" wire:click="resetTagForm" variant="ghost">Reset</flux:button></div></form></x-slot:form>
|
||||
<div class="flex flex-wrap gap-3">@forelse ($tags as $tag)<div class="rounded-2xl border border-zinc-200 bg-white px-4 py-3 dark:border-zinc-700 dark:bg-zinc-900"><span class="rounded-full px-2 py-1 text-xs font-semibold text-white" style="background-color: {{ \Modules\Helpdesk\Support\Color::css($tag->color) }}">{{ $tag->name }}</span><div class="mt-3 flex gap-2"><flux:button size="sm" variant="primary" wire:click="editTag({{ $tag->id }})">Edit</flux:button><flux:button size="sm" variant="danger" wire:click="deleteTag({{ $tag->id }})" wire:confirm="Delete this tag?">Delete</flux:button></div></div>@empty<div class="rounded-2xl border border-dashed border-zinc-300 p-8 text-center text-sm text-zinc-500 dark:border-zinc-700">No tags yet.</div>@endforelse</div>
|
||||
</x-helpdesk::settings-section>
|
||||
@endif
|
||||
|
||||
@if ($section === 'products')
|
||||
<x-helpdesk::settings-section title="Products and services" description="Link tickets to products, services, releases or builds and report support cost/time by product.">
|
||||
<x-slot:form><form wire:submit="saveProduct" class="grid gap-4 md:grid-cols-6"><flux:input wire:model="productForm.name" label="Name" /><flux:input wire:model="productForm.slug" label="Slug" /><flux:input wire:model="productForm.type" label="Type" /><flux:input wire:model="productForm.version" label="Version" /><flux:input wire:model="productForm.release_channel" label="Release/build" /><label class="flex items-end gap-2 pb-2 text-sm"><input type="checkbox" wire:model="productForm.is_active" class="rounded border-zinc-300"> Active</label><div class="md:col-span-6"><flux:textarea wire:model="productForm.description" label="Description" rows="3" /></div><div class="md:col-span-6 flex gap-2"><flux:button type="submit" variant="primary">Save product/service</flux:button><flux:button type="button" wire:click="resetProductForm" variant="ghost">Reset</flux:button></div></form></x-slot:form>
|
||||
<div class="grid gap-3 md:grid-cols-2 xl:grid-cols-3">@forelse ($products as $product)<div class="rounded-2xl border border-zinc-200 bg-white p-4 dark:border-zinc-700 dark:bg-zinc-900"><h3 class="font-semibold">{{ $product->name }}</h3><p class="mt-1 text-sm text-zinc-500">{{ ucfirst($product->type) }} · {{ $product->version ?: 'No version' }} · {{ $product->tickets_count }} tickets</p><div class="mt-4 flex justify-end gap-2"><flux:button size="sm" variant="primary" wire:click="editProduct({{ $product->id }})">Edit</flux:button><flux:button size="sm" variant="danger" wire:click="deleteProduct({{ $product->id }})" wire:confirm="Delete this product/service?">Delete</flux:button></div></div>@empty<div class="rounded-2xl border border-dashed border-zinc-300 p-8 text-center text-sm text-zinc-500 dark:border-zinc-700 md:col-span-2 xl:col-span-3">No products or services yet.</div>@endforelse</div>
|
||||
</x-helpdesk::settings-section>
|
||||
@endif
|
||||
|
||||
</div>
|
||||
@@ -1,201 +0,0 @@
|
||||
<div class="space-y-6">
|
||||
<style>
|
||||
.helpdesk-required-star {
|
||||
color: #ef4444 !important;
|
||||
font-weight: 800;
|
||||
}
|
||||
|
||||
.select2-container--default .select2-selection--single {
|
||||
position: relative;
|
||||
}
|
||||
|
||||
.select2-container--default .select2-selection--single .select2-selection__clear {
|
||||
position: absolute !important;
|
||||
top: 50% !important;
|
||||
right: 2.25rem !important;
|
||||
left: auto !important;
|
||||
float: none !important;
|
||||
margin: 0 !important;
|
||||
transform: translateY(-50%);
|
||||
color: #f87171 !important;
|
||||
font-weight: 800 !important;
|
||||
z-index: 5;
|
||||
}
|
||||
</style>
|
||||
|
||||
@include('helpdesk::partials.page-header', [
|
||||
'eyebrow' => 'Helpdesk',
|
||||
'title' => 'Create ticket',
|
||||
'subtitle' => 'Raise a new support request with priority, product/service, project, category, team and full details.',
|
||||
])
|
||||
|
||||
<form wire:submit.prevent="save" enctype="multipart/form-data" class="space-y-6">
|
||||
<div class="overflow-hidden rounded-2xl border border-zinc-700 bg-zinc-900 shadow-sm">
|
||||
<div class="border-b border-zinc-700 bg-zinc-800/80 px-6 py-4">
|
||||
<h2 class="text-lg font-semibold text-zinc-100">Ticket details</h2>
|
||||
<p class="mt-1 text-sm text-zinc-400">
|
||||
Mandatory fields are marked with <span class="helpdesk-required-star">*</span>.
|
||||
Use the searchable lists to keep the ticket correctly routed.
|
||||
</p>
|
||||
</div>
|
||||
|
||||
<div class="grid gap-5 p-6 lg:grid-cols-3 xl:grid-cols-6">
|
||||
<div class="lg:col-span-3 xl:col-span-6">
|
||||
<label class="block text-sm font-semibold text-zinc-200" for="subject">
|
||||
Subject <span class="helpdesk-required-star">*</span>
|
||||
</label>
|
||||
|
||||
<textarea
|
||||
id="subject"
|
||||
rows="3"
|
||||
wire:model.defer="subject"
|
||||
class="mt-2 block min-h-[92px] w-full resize-y rounded-xl border-zinc-700 bg-zinc-950 px-4 py-3 text-zinc-100 shadow-sm focus:border-blue-500 focus:ring-blue-500"
|
||||
data-dusk="ticket-subject"
|
||||
></textarea>
|
||||
|
||||
@error('subject')
|
||||
<p class="mt-2 text-sm text-red-500">{{ $message }}</p>
|
||||
@enderror
|
||||
</div>
|
||||
|
||||
@if($companies->isNotEmpty())
|
||||
<div class="xl:col-span-2">
|
||||
<label class="block text-sm font-semibold text-zinc-200" for="company_id">
|
||||
Company <span class="helpdesk-required-star">*</span>
|
||||
</label>
|
||||
|
||||
<select id="company_id" wire:model.defer="company_id" data-helpdesk-select2 class="mt-2 block w-full rounded-xl border-zinc-700 bg-zinc-950 text-zinc-100 shadow-sm focus:border-blue-500 focus:ring-blue-500">
|
||||
<option value="">Select company</option>
|
||||
@foreach ($companies as $company)
|
||||
<option value="{{ $company->id }}">{{ $company->name }}</option>
|
||||
@endforeach
|
||||
</select>
|
||||
|
||||
@error('company_id')
|
||||
<p class="mt-2 text-sm text-red-500">{{ $message }}</p>
|
||||
@enderror
|
||||
</div>
|
||||
@endif
|
||||
|
||||
<div class="xl:col-span-2">
|
||||
<label class="block text-sm font-semibold text-zinc-200" for="priority_id">
|
||||
Priority <span class="helpdesk-required-star">*</span>
|
||||
</label>
|
||||
|
||||
<select id="priority_id" wire:model.defer="priority_id" data-helpdesk-select2 class="mt-2 block w-full rounded-xl border-zinc-700 bg-zinc-950 text-zinc-100 shadow-sm focus:border-blue-500 focus:ring-blue-500" data-dusk="ticket-priority">
|
||||
<option value="">Select priority</option>
|
||||
@foreach ($priorities as $priority)
|
||||
<option value="{{ $priority->id }}">{{ $priority->name }}</option>
|
||||
@endforeach
|
||||
</select>
|
||||
|
||||
@error('priority_id')
|
||||
<p class="mt-2 text-sm text-red-500">{{ $message }}</p>
|
||||
@enderror
|
||||
</div>
|
||||
|
||||
<div class="xl:col-span-2">
|
||||
<label class="block text-sm font-semibold text-zinc-200" for="category_id">
|
||||
Category <span class="helpdesk-required-star">*</span>
|
||||
</label>
|
||||
|
||||
<select id="category_id" wire:model.defer="category_id" data-helpdesk-select2 class="mt-2 block w-full rounded-xl border-zinc-700 bg-zinc-950 text-zinc-100 shadow-sm focus:border-blue-500 focus:ring-blue-500">
|
||||
<option value="">Select category</option>
|
||||
@foreach ($categories as $category)
|
||||
<option value="{{ $category->id }}">{{ $category->name }}</option>
|
||||
@endforeach
|
||||
</select>
|
||||
|
||||
@error('category_id')
|
||||
<p class="mt-2 text-sm text-red-500">{{ $message }}</p>
|
||||
@enderror
|
||||
</div>
|
||||
|
||||
<div class="xl:col-span-2">
|
||||
<label class="block text-sm font-semibold text-zinc-200" for="project_id">
|
||||
Project <span class="helpdesk-required-star">*</span>
|
||||
</label>
|
||||
|
||||
<select id="project_id" wire:model.defer="project_id" data-helpdesk-select2 class="mt-2 block w-full rounded-xl border-zinc-700 bg-zinc-950 text-zinc-100 shadow-sm focus:border-blue-500 focus:ring-blue-500">
|
||||
<option value="">Select project</option>
|
||||
@foreach ($projects as $project)
|
||||
<option value="{{ $project->id }}">{{ $project->title ?? $project->name }}</option>
|
||||
@endforeach
|
||||
</select>
|
||||
|
||||
@error('project_id')
|
||||
<p class="mt-2 text-sm text-red-500">{{ $message }}</p>
|
||||
@enderror
|
||||
</div>
|
||||
|
||||
<div class="xl:col-span-2">
|
||||
<label class="block text-sm font-semibold text-zinc-200" for="team_id">
|
||||
Team <span class="helpdesk-required-star">*</span>
|
||||
</label>
|
||||
|
||||
<select id="team_id" wire:model.defer="team_id" data-helpdesk-select2 class="mt-2 block w-full rounded-xl border-zinc-700 bg-zinc-950 text-zinc-100 shadow-sm focus:border-blue-500 focus:ring-blue-500">
|
||||
<option value="">Select team</option>
|
||||
@foreach ($teams as $team)
|
||||
<option value="{{ $team->id }}">{{ $team->name }}</option>
|
||||
@endforeach
|
||||
</select>
|
||||
|
||||
@error('team_id')
|
||||
<p class="mt-2 text-sm text-red-500">{{ $message }}</p>
|
||||
@enderror
|
||||
</div>
|
||||
|
||||
<div class="xl:col-span-2">
|
||||
<label class="block text-sm font-semibold text-zinc-200" for="due_at">Due date</label>
|
||||
|
||||
<input id="due_at" type="date" wire:model.defer="due_at" class="mt-2 block w-full rounded-xl border-zinc-700 bg-zinc-950 text-zinc-100 shadow-sm focus:border-blue-500 focus:ring-blue-500">
|
||||
|
||||
@error('due_at')
|
||||
<p class="mt-2 text-sm text-red-500">{{ $message }}</p>
|
||||
@enderror
|
||||
</div>
|
||||
|
||||
<div class="lg:col-span-3 xl:col-span-6">
|
||||
<x-helpdesk::html-editor dusk="ticket-body-editor" wire:model="body" label="Details *" rows="10" placeholder="Describe the issue, expected outcome, steps to reproduce and any useful context..." />
|
||||
|
||||
@error('body')
|
||||
<p class="mt-2 text-sm text-red-500">{{ $message }}</p>
|
||||
@enderror
|
||||
</div>
|
||||
|
||||
<div class="lg:col-span-3 xl:col-span-6">
|
||||
<label class="block text-sm font-semibold text-zinc-200" for="attachments">Attachments</label>
|
||||
|
||||
<input id="attachments" type="file" wire:model="attachments" multiple class="mt-2 block w-full rounded-xl border border-zinc-700 bg-zinc-950 px-3 py-2 text-sm text-zinc-100 shadow-sm">
|
||||
|
||||
@error('attachments')
|
||||
<p class="mt-2 text-sm text-red-500">{{ $message }}</p>
|
||||
@enderror
|
||||
|
||||
@error('attachments.*')
|
||||
<p class="mt-2 text-sm text-red-500">{{ $message }}</p>
|
||||
@enderror
|
||||
</div>
|
||||
</div>
|
||||
|
||||
<div class="flex items-center justify-end gap-3 border-t border-zinc-700 bg-zinc-900 px-6 py-4">
|
||||
<a href="{{ route('helpdesk.tickets.index') }}" wire:navigate class="rounded-xl bg-blue-600 px-4 py-2 text-sm font-semibold text-white shadow-sm hover:bg-blue-700">
|
||||
Cancel
|
||||
</a>
|
||||
|
||||
<button
|
||||
type="submit"
|
||||
class="inline-flex items-center gap-2 rounded-xl bg-green-600 px-5 py-2 text-sm font-semibold text-white shadow-sm hover:bg-green-700 disabled:cursor-not-allowed disabled:opacity-50"
|
||||
data-dusk="ticket-create-submit"
|
||||
wire:loading.attr="disabled"
|
||||
>
|
||||
<i class="fa-regular fa-floppy-disk" aria-hidden="true"></i>
|
||||
<span wire:loading.remove>Create Ticket</span>
|
||||
<span wire:loading>Creating...</span>
|
||||
</button>
|
||||
</div>
|
||||
</div>
|
||||
</form>
|
||||
|
||||
@include('helpdesk::partials.select2-loader')
|
||||
</div>
|
||||
@@ -1,236 +0,0 @@
|
||||
<div class="space-y-6">
|
||||
<style>
|
||||
.helpdesk-required-star {
|
||||
color: #ef4444 !important;
|
||||
font-weight: 800;
|
||||
}
|
||||
|
||||
.select2-container--default .select2-selection--single {
|
||||
position: relative;
|
||||
}
|
||||
|
||||
.select2-container--default .select2-selection--single .select2-selection__clear {
|
||||
position: absolute !important;
|
||||
top: 50% !important;
|
||||
right: 2.25rem !important;
|
||||
left: auto !important;
|
||||
float: none !important;
|
||||
margin: 0 !important;
|
||||
transform: translateY(-50%);
|
||||
color: #f87171 !important;
|
||||
font-weight: 800 !important;
|
||||
z-index: 5;
|
||||
}
|
||||
</style>
|
||||
|
||||
@include('helpdesk::partials.page-header', [
|
||||
'eyebrow' => 'Helpdesk',
|
||||
'title' => 'Edit Ticket',
|
||||
'subtitle' => 'Update ownership, assignment, workflow status, product/service, project, team, category, priority and ticket details.',
|
||||
])
|
||||
|
||||
<form wire:submit.prevent="save" class="space-y-6">
|
||||
<div class="overflow-hidden rounded-2xl border border-zinc-700 bg-zinc-900 shadow-sm">
|
||||
<div class="border-b border-zinc-700 bg-zinc-800/80 px-6 py-4">
|
||||
<div class="flex flex-col gap-3 lg:flex-row lg:items-center lg:justify-between">
|
||||
<div>
|
||||
<div class="flex flex-wrap items-center gap-3">
|
||||
<h2 class="text-lg font-semibold text-zinc-100">
|
||||
{{ $ticket->reference }} · Ticket controls
|
||||
</h2>
|
||||
|
||||
<span class="inline-flex items-center gap-2 rounded-xl border border-zinc-700 bg-zinc-900 px-3 py-1.5 text-sm font-medium text-zinc-200">
|
||||
<i class="fa-regular fa-user text-zinc-400" aria-hidden="true"></i>
|
||||
Owner:
|
||||
<span class="font-semibold text-white">{{ $ticket->owner?->name ?? 'Unknown' }}</span>
|
||||
</span>
|
||||
</div>
|
||||
|
||||
<p class="mt-2 text-sm text-zinc-400">
|
||||
Mandatory fields are marked with <span class="helpdesk-required-star">*</span>.
|
||||
Assignment and status updates trigger configured workflow messages.
|
||||
</p>
|
||||
</div>
|
||||
|
||||
<a href="{{ route('helpdesk.tickets.show', $ticket) }}" wire:navigate class="inline-flex items-center justify-center rounded-xl bg-blue-600 px-4 py-2 text-sm font-semibold text-white shadow-sm hover:bg-blue-700">
|
||||
Back to ticket
|
||||
</a>
|
||||
</div>
|
||||
</div>
|
||||
|
||||
<div class="grid gap-5 p-6 lg:grid-cols-3 xl:grid-cols-6">
|
||||
<div class="lg:col-span-3 xl:col-span-6">
|
||||
<label class="block text-sm font-semibold text-zinc-200" for="subject">
|
||||
Subject <span class="helpdesk-required-star">*</span>
|
||||
</label>
|
||||
|
||||
<textarea
|
||||
id="subject"
|
||||
rows="3"
|
||||
wire:model.defer="subject"
|
||||
class="mt-2 block min-h-[92px] w-full resize-y rounded-xl border-zinc-700 bg-zinc-950 px-4 py-3 text-zinc-100 shadow-sm focus:border-blue-500 focus:ring-blue-500"
|
||||
data-dusk="ticket-edit-subject"
|
||||
></textarea>
|
||||
|
||||
@error('subject')
|
||||
<p class="mt-2 text-sm text-red-500">{{ $message }}</p>
|
||||
@enderror
|
||||
</div>
|
||||
|
||||
@if($companies->isNotEmpty())
|
||||
<div class="xl:col-span-2">
|
||||
<label class="block text-sm font-semibold text-zinc-200" for="company_id">
|
||||
Company <span class="helpdesk-required-star">*</span>
|
||||
</label>
|
||||
|
||||
<select id="company_id" wire:model.defer="company_id" data-helpdesk-select2 class="mt-2 block w-full rounded-xl border-zinc-700 bg-zinc-950 text-zinc-100 shadow-sm focus:border-blue-500 focus:ring-blue-500">
|
||||
<option value="">Select company</option>
|
||||
@foreach ($companies as $company)
|
||||
<option value="{{ $company->id }}">{{ $company->name }}</option>
|
||||
@endforeach
|
||||
</select>
|
||||
|
||||
@error('company_id')
|
||||
<p class="mt-2 text-sm text-red-500">{{ $message }}</p>
|
||||
@enderror
|
||||
</div>
|
||||
@endif
|
||||
|
||||
<div class="xl:col-span-2">
|
||||
<label class="block text-sm font-semibold text-zinc-200" for="status_id">
|
||||
Status <span class="helpdesk-required-star">*</span>
|
||||
</label>
|
||||
|
||||
<select id="status_id" wire:model.defer="status_id" data-helpdesk-select2 class="mt-2 block w-full rounded-xl border-zinc-700 bg-zinc-950 text-zinc-100 shadow-sm focus:border-blue-500 focus:ring-blue-500" data-dusk="ticket-edit-status">
|
||||
@foreach ($statuses as $status)
|
||||
<option value="{{ $status->id }}">{{ $status->name }}</option>
|
||||
@endforeach
|
||||
</select>
|
||||
|
||||
@error('status_id')
|
||||
<p class="mt-2 text-sm text-red-500">{{ $message }}</p>
|
||||
@enderror
|
||||
</div>
|
||||
|
||||
<div class="xl:col-span-2">
|
||||
<label class="block text-sm font-semibold text-zinc-200" for="priority_id">
|
||||
Priority <span class="helpdesk-required-star">*</span>
|
||||
</label>
|
||||
|
||||
<select id="priority_id" wire:model.defer="priority_id" data-helpdesk-select2 class="mt-2 block w-full rounded-xl border-zinc-700 bg-zinc-950 text-zinc-100 shadow-sm focus:border-blue-500 focus:ring-blue-500" data-dusk="ticket-edit-priority">
|
||||
@foreach ($priorities as $priority)
|
||||
<option value="{{ $priority->id }}">{{ $priority->name }}</option>
|
||||
@endforeach
|
||||
</select>
|
||||
|
||||
@error('priority_id')
|
||||
<p class="mt-2 text-sm text-red-500">{{ $message }}</p>
|
||||
@enderror
|
||||
</div>
|
||||
|
||||
<div class="xl:col-span-2">
|
||||
<label class="block text-sm font-semibold text-zinc-200" for="agent_id">Assigned agent</label>
|
||||
|
||||
<select id="agent_id" wire:model.defer="agent_id" data-helpdesk-select2 class="mt-2 block w-full rounded-xl border-zinc-700 bg-zinc-950 text-zinc-100 shadow-sm focus:border-blue-500 focus:ring-blue-500" data-dusk="ticket-edit-agent">
|
||||
<option value="">Unassigned</option>
|
||||
@foreach ($agents as $agent)
|
||||
<option value="{{ $agent->id }}">{{ $agent->name }} · {{ $agent->email }}</option>
|
||||
@endforeach
|
||||
</select>
|
||||
|
||||
@error('agent_id')
|
||||
<p class="mt-2 text-sm text-red-500">{{ $message }}</p>
|
||||
@enderror
|
||||
</div>
|
||||
|
||||
<div class="xl:col-span-2">
|
||||
<label class="block text-sm font-semibold text-zinc-200" for="category_id">
|
||||
Category <span class="helpdesk-required-star">*</span>
|
||||
</label>
|
||||
|
||||
<select id="category_id" wire:model.defer="category_id" data-helpdesk-select2 class="mt-2 block w-full rounded-xl border-zinc-700 bg-zinc-950 text-zinc-100 shadow-sm focus:border-blue-500 focus:ring-blue-500">
|
||||
<option value="">No category</option>
|
||||
@foreach ($categories as $category)
|
||||
<option value="{{ $category->id }}">{{ $category->name }}</option>
|
||||
@endforeach
|
||||
</select>
|
||||
|
||||
@error('category_id')
|
||||
<p class="mt-2 text-sm text-red-500">{{ $message }}</p>
|
||||
@enderror
|
||||
</div>
|
||||
|
||||
<div class="xl:col-span-2">
|
||||
<label class="block text-sm font-semibold text-zinc-200" for="project_id">
|
||||
Project <span class="helpdesk-required-star">*</span>
|
||||
</label>
|
||||
|
||||
<select id="project_id" wire:model.defer="project_id" data-helpdesk-select2 class="mt-2 block w-full rounded-xl border-zinc-700 bg-zinc-950 text-zinc-100 shadow-sm focus:border-blue-500 focus:ring-blue-500">
|
||||
<option value="">No project</option>
|
||||
@foreach ($projects as $project)
|
||||
<option value="{{ $project->id }}">{{ $project->title ?? $project->name }}</option>
|
||||
@endforeach
|
||||
</select>
|
||||
|
||||
@error('project_id')
|
||||
<p class="mt-2 text-sm text-red-500">{{ $message }}</p>
|
||||
@enderror
|
||||
</div>
|
||||
|
||||
<div class="xl:col-span-2">
|
||||
<label class="block text-sm font-semibold text-zinc-200" for="team_id">
|
||||
Team <span class="helpdesk-required-star">*</span>
|
||||
</label>
|
||||
|
||||
<select id="team_id" wire:model.defer="team_id" data-helpdesk-select2 class="mt-2 block w-full rounded-xl border-zinc-700 bg-zinc-950 text-zinc-100 shadow-sm focus:border-blue-500 focus:ring-blue-500">
|
||||
<option value="">No team</option>
|
||||
@foreach ($teams as $team)
|
||||
<option value="{{ $team->id }}">{{ $team->name }}</option>
|
||||
@endforeach
|
||||
</select>
|
||||
|
||||
@error('team_id')
|
||||
<p class="mt-2 text-sm text-red-500">{{ $message }}</p>
|
||||
@enderror
|
||||
</div>
|
||||
|
||||
<div class="xl:col-span-2">
|
||||
<label class="block text-sm font-semibold text-zinc-200" for="due_at">Due date</label>
|
||||
|
||||
<input id="due_at" type="date" wire:model.defer="due_at" class="mt-2 block w-full rounded-xl border-zinc-700 bg-zinc-950 text-zinc-100 shadow-sm focus:border-blue-500 focus:ring-blue-500">
|
||||
|
||||
@error('due_at')
|
||||
<p class="mt-2 text-sm text-red-500">{{ $message }}</p>
|
||||
@enderror
|
||||
</div>
|
||||
|
||||
<div class="lg:col-span-3 xl:col-span-6">
|
||||
<x-helpdesk::html-editor dusk="ticket-edit-body-editor" wire:model="body" label="Details *" rows="10" placeholder="Update the ticket details..." />
|
||||
|
||||
@error('body')
|
||||
<p class="mt-2 text-sm text-red-500">{{ $message }}</p>
|
||||
@enderror
|
||||
</div>
|
||||
</div>
|
||||
|
||||
<div class="flex items-center justify-end gap-3 border-t border-zinc-700 bg-zinc-900 px-6 py-4">
|
||||
<a href="{{ route('helpdesk.tickets.show', $ticket) }}" wire:navigate class="rounded-xl bg-blue-600 px-4 py-2 text-sm font-semibold text-white shadow-sm hover:bg-blue-700">
|
||||
Cancel
|
||||
</a>
|
||||
|
||||
<button
|
||||
type="submit"
|
||||
class="inline-flex items-center gap-2 rounded-xl bg-green-600 px-5 py-2 text-sm font-semibold text-white shadow-sm hover:bg-green-700 disabled:cursor-not-allowed disabled:opacity-50"
|
||||
data-dusk="ticket-edit-submit"
|
||||
wire:loading.attr="disabled"
|
||||
>
|
||||
<i class="fa-regular fa-floppy-disk" aria-hidden="true"></i>
|
||||
<span wire:loading.remove>Save Ticket</span>
|
||||
<span wire:loading>Saving...</span>
|
||||
</button>
|
||||
</div>
|
||||
</div>
|
||||
</form>
|
||||
|
||||
@include('helpdesk::partials.select2-loader')
|
||||
</div>
|
||||
@@ -1,91 +0,0 @@
|
||||
<div class="space-y-6" dusk="helpdesk-ticket-index">
|
||||
<div class="overflow-hidden rounded-3xl border border-zinc-200 bg-white shadow-sm dark:border-zinc-700 dark:bg-zinc-900">
|
||||
<div class="bg-gradient-to-br from-slate-950 via-slate-900 to-blue-950 px-6 py-7 text-white">
|
||||
<div class="flex flex-col gap-4 lg:flex-row lg:items-center lg:justify-between">
|
||||
<div>
|
||||
<p class="text-xs font-semibold uppercase tracking-[0.28em] text-blue-200">Ticket management</p>
|
||||
<h1 class="mt-2 text-3xl font-semibold tracking-tight">Active tickets</h1>
|
||||
<p class="mt-2 max-w-3xl text-sm text-blue-100/90">Search, triage and manage support requests across companies, projects, teams, priorities and statuses.</p>
|
||||
</div>
|
||||
<div class="flex flex-wrap gap-2">
|
||||
<flux:button :href="route('helpdesk.index')" wire:navigate variant="ghost" icon="chart-bar">Dashboard</flux:button>
|
||||
<flux:button :href="route('helpdesk.tickets.create')" wire:navigate icon="plus" variant="primary">New ticket</flux:button>
|
||||
</div>
|
||||
</div>
|
||||
</div>
|
||||
</div>
|
||||
|
||||
<div class="rounded-2xl border border-zinc-200 bg-white p-4 shadow-sm dark:border-zinc-700 dark:bg-zinc-900">
|
||||
<div class="grid gap-4 md:grid-cols-4">
|
||||
<flux:input wire:model.live.debounce.350ms="search" icon="magnifying-glass" placeholder="Search reference, subject or body" />
|
||||
|
||||
<flux:select wire:model.live="scope">
|
||||
<option value="open">Open tickets</option>
|
||||
<option value="closed">Closed tickets</option>
|
||||
<option value="all">All tickets</option>
|
||||
</flux:select>
|
||||
|
||||
<flux:select wire:model.live="status">
|
||||
<option value="">All statuses</option>
|
||||
@foreach ($statuses as $status)
|
||||
<option value="{{ $status->id }}">{{ $status->name }}</option>
|
||||
@endforeach
|
||||
</flux:select>
|
||||
|
||||
<flux:select wire:model.live="priority">
|
||||
<option value="">All priorities</option>
|
||||
@foreach ($priorities as $priority)
|
||||
<option value="{{ $priority->id }}">{{ $priority->name }}</option>
|
||||
@endforeach
|
||||
</flux:select>
|
||||
</div>
|
||||
</div>
|
||||
|
||||
<div class="overflow-hidden rounded-2xl border border-zinc-200 bg-white shadow-sm dark:border-zinc-700 dark:bg-zinc-900">
|
||||
<div wire:loading.flex class="items-center gap-2 border-b border-zinc-200 bg-blue-50 px-4 py-3 text-sm text-blue-800 dark:border-zinc-700 dark:bg-blue-950 dark:text-blue-200">
|
||||
<flux:icon.arrow-path class="size-4 animate-spin" /> Refreshing tickets...
|
||||
</div>
|
||||
|
||||
<div class="overflow-x-auto">
|
||||
<table class="min-w-full divide-y divide-zinc-200 text-sm dark:divide-zinc-700">
|
||||
<thead class="bg-zinc-50 text-left text-xs font-semibold uppercase tracking-wide text-zinc-500 dark:bg-zinc-800 dark:text-zinc-300">
|
||||
<tr>
|
||||
<th class="px-4 py-3">Reference</th>
|
||||
<th class="px-4 py-3">Subject</th>
|
||||
<th class="px-4 py-3">Status</th>
|
||||
<th class="px-4 py-3">Priority</th>
|
||||
<th class="px-4 py-3">Agent</th>
|
||||
<th class="px-4 py-3">Last activity</th>
|
||||
</tr>
|
||||
</thead>
|
||||
<tbody class="divide-y divide-zinc-100 dark:divide-zinc-800">
|
||||
@forelse ($tickets as $ticket)
|
||||
<tr class="hover:bg-zinc-50 dark:hover:bg-zinc-800/70">
|
||||
<td class="whitespace-nowrap px-4 py-3 font-mono text-xs">
|
||||
<a href="{{ route('helpdesk.tickets.show', $ticket) }}" wire:navigate class="font-semibold text-blue-700 hover:underline dark:text-blue-300">
|
||||
{{ $ticket->reference }}
|
||||
</a>
|
||||
</td>
|
||||
<td class="px-4 py-3">
|
||||
<div class="font-medium text-zinc-900 dark:text-zinc-100">{{ $ticket->subject }}</div>
|
||||
<div class="text-xs text-zinc-500">{{ $ticket->category?->name ?? 'No category' }} @if($ticket->project) · {{ $ticket->project->title }} @endif @if($ticket->team) · {{ $ticket->team->name }} @endif</div>
|
||||
</td>
|
||||
<td class="px-4 py-3"><flux:badge color="{{ $ticket->status->color }}">{{ $ticket->status->name }}</flux:badge></td>
|
||||
<td class="px-4 py-3"><flux:badge color="{{ $ticket->priority->color }}">{{ $ticket->priority->name }}</flux:badge></td>
|
||||
<td class="px-4 py-3 text-zinc-600 dark:text-zinc-300">{{ $ticket->agent?->name ?? 'Unassigned' }}</td>
|
||||
<td class="whitespace-nowrap px-4 py-3 text-zinc-500">{{ $ticket->last_activity_at?->diffForHumans() ?? $ticket->created_at->diffForHumans() }}</td>
|
||||
</tr>
|
||||
@empty
|
||||
<tr>
|
||||
<td colspan="6" class="px-4 py-12 text-center text-zinc-500">No tickets matched your filters.</td>
|
||||
</tr>
|
||||
@endforelse
|
||||
</tbody>
|
||||
</table>
|
||||
</div>
|
||||
|
||||
<div class="border-t border-zinc-200 p-4 dark:border-zinc-700">
|
||||
{{ $tickets->links() }}
|
||||
</div>
|
||||
</div>
|
||||
</div>
|
||||
@@ -1,201 +0,0 @@
|
||||
<div class="space-y-6" dusk="helpdesk-ticket-show">
|
||||
<div class="overflow-hidden rounded-3xl border border-zinc-200 bg-white shadow-sm dark:border-zinc-700 dark:bg-zinc-900">
|
||||
<div class="bg-gradient-to-br from-slate-950 via-slate-900 to-blue-950 px-6 py-7 text-white">
|
||||
<div class="flex flex-col gap-4 lg:flex-row lg:items-center lg:justify-between">
|
||||
<div>
|
||||
<div class="mb-2 flex flex-wrap items-center gap-2">
|
||||
<span class="font-mono text-xs text-blue-100">{{ $ticket->reference }}</span>
|
||||
<flux:badge color="{{ $ticket->status->color }}">{{ $ticket->status->name }}</flux:badge>
|
||||
<flux:badge color="{{ $ticket->priority->color }}">{{ $ticket->priority->name }}</flux:badge>
|
||||
</div>
|
||||
<h1 class="text-3xl font-semibold tracking-tight">{{ $ticket->subject }}</h1>
|
||||
<p class="mt-2 text-sm text-blue-100/90">Raised by {{ $ticket->owner?->name ?? 'Unknown user' }} · Assigned to {{ $ticket->agent?->name ?? 'Unassigned' }}</p>
|
||||
</div>
|
||||
<div class="flex flex-wrap gap-2">
|
||||
<a href="{{ route('helpdesk.tickets.index') }}" wire:navigate class="inline-flex items-center rounded-xl bg-blue-600 px-4 py-2 text-sm font-semibold text-white shadow-sm hover:bg-blue-700">
|
||||
<i class="fa-solid fa-arrow-left mr-2" aria-hidden="true"></i> Back
|
||||
</a>
|
||||
@can('update', $ticket)
|
||||
<a href="{{ route('helpdesk.tickets.edit', $ticket) }}" wire:navigate class="inline-flex items-center rounded-xl bg-emerald-600 px-4 py-2 text-sm font-semibold text-white shadow-sm hover:bg-emerald-700">
|
||||
<i class="fa-solid fa-pen-to-square mr-2" aria-hidden="true"></i> Edit
|
||||
</a>
|
||||
@endcan
|
||||
</div>
|
||||
</div>
|
||||
</div>
|
||||
</div>
|
||||
|
||||
<div class="grid gap-6 lg:grid-cols-3">
|
||||
<div class="space-y-6 lg:col-span-2">
|
||||
<article class="rounded-2xl border border-zinc-200 bg-white p-6 shadow-sm dark:border-zinc-700 dark:bg-zinc-900">
|
||||
<div class="prose max-w-none dark:prose-invert">
|
||||
{!! $ticket->body !!}
|
||||
</div>
|
||||
</article>
|
||||
|
||||
@if ($ticket->attachments->isNotEmpty())
|
||||
<div class="rounded-2xl border border-zinc-200 bg-white p-6 shadow-sm dark:border-zinc-700 dark:bg-zinc-900">
|
||||
<h2 class="mb-4 text-base font-semibold text-zinc-900 dark:text-white">Ticket attachments</h2>
|
||||
<div class="grid gap-3 sm:grid-cols-2">
|
||||
@foreach ($ticket->attachments as $attachment)
|
||||
<a href="{{ $attachment->url() }}" target="_blank" class="rounded-xl border border-zinc-200 p-3 text-sm hover:bg-zinc-50 dark:border-zinc-700 dark:hover:bg-zinc-800">
|
||||
<div class="font-medium text-zinc-900 dark:text-zinc-100">{{ $attachment->original_name }}</div>
|
||||
<div class="text-xs text-zinc-500">{{ Number::fileSize($attachment->size) }}</div>
|
||||
</a>
|
||||
@endforeach
|
||||
</div>
|
||||
</div>
|
||||
@endif
|
||||
|
||||
<section class="space-y-4">
|
||||
<h2 class="text-lg font-semibold text-zinc-900 dark:text-white">Conversation</h2>
|
||||
|
||||
@if ($ticket->comments->isNotEmpty())
|
||||
@include('helpdesk::partials.comment-thread', ['comments' => $ticket->comments, 'level' => 0])
|
||||
@else
|
||||
<div class="rounded-2xl border border-dashed border-zinc-300 p-8 text-center text-zinc-500 dark:border-zinc-700">No responses yet.</div>
|
||||
@endif
|
||||
</section>
|
||||
|
||||
<form wire:submit="addComment" class="rounded-2xl border border-zinc-200 bg-white p-6 shadow-sm dark:border-zinc-700 dark:bg-zinc-900">
|
||||
<h2 class="mb-4 text-base font-semibold text-zinc-900 dark:text-white">Add reply</h2>
|
||||
@if ($cannedResponses->isNotEmpty())
|
||||
<div class="mb-4 grid gap-3 md:grid-cols-[1fr_auto]">
|
||||
<flux:select wire:model="canned_response_id" label="Canned response">
|
||||
<option value="">Choose a saved response...</option>
|
||||
@foreach ($cannedResponses as $response)
|
||||
<option value="{{ $response->id }}">{{ $response->name }}</option>
|
||||
@endforeach
|
||||
</flux:select>
|
||||
<div class="flex items-end">
|
||||
<flux:button type="button" wire:click="applyCannedResponse" variant="ghost" icon="document-duplicate">Insert response</flux:button>
|
||||
</div>
|
||||
</div>
|
||||
@endif
|
||||
|
||||
<x-helpdesk::html-editor dusk="ticket-comment-editor" wire:model="commentBody" label="Comment" rows="5" placeholder="Write a professional response..." />
|
||||
|
||||
@can('update', $ticket)
|
||||
<div class="mt-4">
|
||||
<flux:checkbox wire:model="internal" label="Internal note only" />
|
||||
</div>
|
||||
@endcan
|
||||
|
||||
<div class="mt-4">
|
||||
<label class="mb-2 block text-sm font-medium text-zinc-700 dark:text-zinc-200">Attach files</label>
|
||||
<input wire:model="attachments" type="file" multiple class="block w-full rounded-lg border border-zinc-300 bg-white p-2 text-sm dark:border-zinc-700 dark:bg-zinc-950" />
|
||||
@error('attachments.*') <div class="mt-2 text-sm text-red-600">{{ $message }}</div> @enderror
|
||||
</div>
|
||||
|
||||
<div class="mt-5 flex justify-end">
|
||||
<flux:button dusk="post-comment" type="submit" variant="primary" icon="chat-bubble-left-right" class="!bg-emerald-600 !text-white hover:!bg-emerald-700" wire:loading.attr="disabled">
|
||||
<span wire:loading.remove>Post reply</span>
|
||||
<span wire:loading>Posting...</span>
|
||||
</flux:button>
|
||||
</div>
|
||||
</form>
|
||||
</div>
|
||||
|
||||
<aside class="space-y-6">
|
||||
<div class="rounded-2xl border border-zinc-200 bg-white p-5 shadow-sm dark:border-zinc-700 dark:bg-zinc-900">
|
||||
<h2 class="mb-4 text-base font-semibold text-zinc-900 dark:text-white">Ticket details</h2>
|
||||
<dl class="space-y-3 text-sm">
|
||||
<div class="flex justify-between gap-4"><dt class="text-zinc-500">Category</dt><dd>{{ $ticket->category?->name ?? 'None' }}</dd></div>
|
||||
<div class="flex justify-between gap-4"><dt class="text-zinc-500">Project</dt><dd>{{ $ticket->project?->title ?? 'None' }}</dd></div>
|
||||
<div class="flex justify-between gap-4"><dt class="text-zinc-500">Product/service</dt><dd>{{ $ticket->product?->name ?? 'None' }}</dd></div>
|
||||
<div class="flex justify-between gap-4"><dt class="text-zinc-500">Team</dt><dd>{{ $ticket->team?->name ?? 'None' }}</dd></div>
|
||||
<div class="flex justify-between gap-4"><dt class="text-zinc-500">Created</dt><dd>{{ $ticket->created_at->format('d M Y H:i') }}</dd></div>
|
||||
<div class="flex justify-between gap-4"><dt class="text-zinc-500">Due</dt><dd>{{ $ticket->due_at?->format('d M Y') ?? 'No due date' }}</dd></div>
|
||||
</dl>
|
||||
</div>
|
||||
|
||||
<div class="rounded-2xl border border-zinc-200 bg-white p-5 shadow-sm dark:border-zinc-700 dark:bg-zinc-900">
|
||||
<h2 class="mb-4 text-base font-semibold text-zinc-900 dark:text-white">SLA metrics</h2>
|
||||
<div class="grid gap-3 text-sm">
|
||||
<div class="rounded-xl border {{ $ticket->sla_first_response_breached ? 'border-red-300 bg-red-50 text-red-900 dark:border-red-900 dark:bg-red-950 dark:text-red-100' : 'border-emerald-200 bg-emerald-50 text-emerald-900 dark:border-emerald-900 dark:bg-emerald-950 dark:text-emerald-100' }} p-3">
|
||||
<div class="text-xs font-semibold uppercase tracking-wide">First response</div>
|
||||
<div class="mt-1">{{ $ticket->first_response_at?->format('d M Y H:i') ?? 'Awaiting response' }}</div>
|
||||
<div class="mt-1 text-xs opacity-75">Due {{ $ticket->sla_first_response_due_at?->format('d M Y H:i') ?? 'Not set' }}</div>
|
||||
</div>
|
||||
<div class="rounded-xl border {{ $ticket->sla_resolution_breached ? 'border-red-300 bg-red-50 text-red-900 dark:border-red-900 dark:bg-red-950 dark:text-red-100' : 'border-blue-200 bg-blue-50 text-blue-900 dark:border-blue-900 dark:bg-blue-950 dark:text-blue-100' }} p-3">
|
||||
<div class="text-xs font-semibold uppercase tracking-wide">Resolution</div>
|
||||
<div class="mt-1">{{ $ticket->completed_at?->format('d M Y H:i') ?? 'Open' }}</div>
|
||||
<div class="mt-1 text-xs opacity-75">Due {{ $ticket->sla_resolution_due_at?->format('d M Y H:i') ?? 'Not set' }}</div>
|
||||
</div>
|
||||
<div class="grid grid-cols-2 gap-2 text-center">
|
||||
<div class="rounded-xl border border-zinc-200 p-3 dark:border-zinc-700"><div class="text-xl font-semibold">{{ $ticket->public_replies_count }}</div><div class="text-xs text-zinc-500">Public replies</div></div>
|
||||
<div class="rounded-xl border border-zinc-200 p-3 dark:border-zinc-700"><div class="text-xl font-semibold">{{ $ticket->time_spent_minutes }}</div><div class="text-xs text-zinc-500">Minutes logged</div></div>
|
||||
</div>
|
||||
</div>
|
||||
</div>
|
||||
|
||||
<div class="rounded-2xl border border-zinc-200 bg-white p-5 shadow-sm dark:border-zinc-700 dark:bg-zinc-900">
|
||||
<h2 class="mb-4 text-base font-semibold text-zinc-900 dark:text-white">Requester profile</h2>
|
||||
<dl class="space-y-3 text-sm">
|
||||
<div class="flex justify-between gap-4"><dt class="text-zinc-500">Name</dt><dd>{{ $ticket->owner?->name ?? 'Unknown' }}</dd></div>
|
||||
<div class="flex justify-between gap-4"><dt class="text-zinc-500">Email</dt><dd class="truncate">{{ $ticket->owner?->email ?? 'None' }}</dd></div>
|
||||
<div class="flex justify-between gap-4"><dt class="text-zinc-500">Company</dt><dd>{{ $ticket->owner?->company?->name ?? 'Current company' }}</dd></div>
|
||||
</dl>
|
||||
@if ($ticket->tags->isNotEmpty())
|
||||
<div class="mt-4 flex flex-wrap gap-2">
|
||||
@foreach ($ticket->tags as $tag)
|
||||
<span class="rounded-full px-2 py-1 text-xs font-semibold text-white" style="background-color: {{ \Modules\Helpdesk\Support\Color::css($tag->color) }}">{{ $tag->name }}</span>
|
||||
@endforeach
|
||||
</div>
|
||||
@endif
|
||||
</div>
|
||||
|
||||
@if ($ticket->checklistItems->isNotEmpty())
|
||||
<div class="rounded-2xl border border-zinc-200 bg-white p-5 shadow-sm dark:border-zinc-700 dark:bg-zinc-900">
|
||||
@php($completedChecks = $ticket->checklistItems->where('is_completed', true)->count())
|
||||
<div class="mb-4 flex items-center justify-between gap-3">
|
||||
<h2 class="text-base font-semibold text-zinc-900 dark:text-white">Checklist</h2>
|
||||
<flux:badge color="blue">{{ $completedChecks }}/{{ $ticket->checklistItems->count() }}</flux:badge>
|
||||
</div>
|
||||
<div class="space-y-2">
|
||||
@foreach ($ticket->checklistItems as $item)
|
||||
<label class="flex items-start gap-3 rounded-xl border border-zinc-200 p-3 text-sm dark:border-zinc-700">
|
||||
<input type="checkbox" wire:click="toggleChecklistItem({{ $item->id }})" @checked($item->is_completed) class="mt-1 rounded border-zinc-300">
|
||||
<span class="{{ $item->is_completed ? 'text-zinc-500 line-through' : 'text-zinc-800 dark:text-zinc-100' }}">{{ $item->title }}</span>
|
||||
</label>
|
||||
@endforeach
|
||||
</div>
|
||||
</div>
|
||||
@endif
|
||||
|
||||
<div class="rounded-2xl border border-zinc-200 bg-white p-5 shadow-sm dark:border-zinc-700 dark:bg-zinc-900">
|
||||
<h2 class="mb-4 text-base font-semibold text-zinc-900 dark:text-white">Git commits</h2>
|
||||
<div class="space-y-2">
|
||||
@forelse ($ticket->gitCommits as $commit)
|
||||
<a href="{{ $commit->url ?: '#' }}" target="_blank" class="block rounded-xl border border-zinc-100 p-3 dark:border-zinc-800">
|
||||
<div class="font-mono text-xs text-zinc-500">{{ $commit->short_hash }} · {{ $commit->repository?->name }}</div>
|
||||
<div class="mt-1 text-sm font-medium text-zinc-900 dark:text-zinc-100">{{ $commit->message }}</div>
|
||||
</a>
|
||||
@empty
|
||||
<div class="rounded-xl border border-dashed border-zinc-300 p-4 text-center text-sm text-zinc-500 dark:border-zinc-700">No commits linked.</div>
|
||||
@endforelse
|
||||
</div>
|
||||
</div>
|
||||
|
||||
@can('update', $ticket)
|
||||
<div class="rounded-2xl border border-zinc-200 bg-white p-5 shadow-sm dark:border-zinc-700 dark:bg-zinc-900">
|
||||
<h2 class="mb-4 text-base font-semibold text-zinc-900 dark:text-white">Agent actions</h2>
|
||||
<flux:select wire:model="status_id" label="Status">
|
||||
@foreach ($statuses as $status)
|
||||
<option value="{{ $status->id }}">{{ $status->name }}</option>
|
||||
@endforeach
|
||||
</flux:select>
|
||||
<flux:button dusk="update-status" wire:click="updateStatus" class="mt-4 w-full" variant="primary" icon="check">Update status</flux:button>
|
||||
<div class="mt-5">
|
||||
<flux:select wire:model="priority_id" label="Priority">
|
||||
@foreach ($priorities as $priority)
|
||||
<option value="{{ $priority->id }}">{{ $priority->name }}</option>
|
||||
@endforeach
|
||||
</flux:select>
|
||||
<flux:button dusk="update-priority" wire:click="updatePriority" class="mt-4 w-full" variant="ghost" icon="flag">Update priority</flux:button>
|
||||
</div>
|
||||
</div>
|
||||
@endcan
|
||||
</aside>
|
||||
</div>
|
||||
</div>
|
||||
@@ -1,66 +0,0 @@
|
||||
@props(['comments', 'level' => 0])
|
||||
|
||||
<div class="space-y-3">
|
||||
@foreach ($comments as $comment)
|
||||
@php
|
||||
$commentUser = $comment->relationLoaded('user') ? $comment->getRelation('user') : null;
|
||||
$commentAttachments = $comment->relationLoaded('attachments') ? $comment->getRelation('attachments') : collect();
|
||||
$commentReplies = $comment->relationLoaded('replies') ? $comment->getRelation('replies') : collect();
|
||||
@endphp
|
||||
|
||||
<div class="rounded-2xl border border-zinc-200 bg-white p-4 shadow-sm dark:border-zinc-700 dark:bg-zinc-900" style="margin-left: {{ min((int) $level, 4) * 1.25 }}rem">
|
||||
<div class="flex items-start justify-between gap-3">
|
||||
<div>
|
||||
<div class="font-medium text-zinc-900 dark:text-zinc-100">
|
||||
{{ $commentUser?->name ?? 'Unknown user' }}
|
||||
</div>
|
||||
<div class="text-xs text-zinc-500">
|
||||
{{ $comment->created_at?->format('d M Y H:i') }}
|
||||
</div>
|
||||
</div>
|
||||
|
||||
@if ($comment->is_internal)
|
||||
<flux:badge color="amber">Internal</flux:badge>
|
||||
@endif
|
||||
</div>
|
||||
|
||||
<div class="prose prose-sm mt-3 max-w-none dark:prose-invert">
|
||||
{!! $comment->body !!}
|
||||
</div>
|
||||
|
||||
@if ($commentAttachments->isNotEmpty())
|
||||
<div class="mt-3 flex flex-wrap gap-2">
|
||||
@foreach ($commentAttachments as $attachment)
|
||||
<a href="{{ $attachment->url() }}" target="_blank" class="rounded-lg border border-zinc-200 px-3 py-1 text-xs text-zinc-600 hover:bg-zinc-50 dark:border-zinc-700 dark:text-zinc-300 dark:hover:bg-zinc-800">
|
||||
{{ $attachment->original_name }}
|
||||
</a>
|
||||
@endforeach
|
||||
</div>
|
||||
@endif
|
||||
|
||||
<div class="mt-3 flex justify-end">
|
||||
<flux:button size="sm" variant="ghost" wire:click="startReply({{ $comment->id }})">Reply</flux:button>
|
||||
</div>
|
||||
|
||||
@if (($reply_parent_id ?? null) === $comment->id)
|
||||
<form wire:submit="addReply" class="mt-4 rounded-xl border border-blue-200 bg-blue-50 p-4 dark:border-blue-900 dark:bg-blue-950/40">
|
||||
<x-helpdesk::html-editor wire:key="reply-editor-{{ $comment->id }}" wire:model="replyBody" label="Reply" rows="4" placeholder="Write a reply..." />
|
||||
|
||||
<div class="mt-4 flex justify-end gap-2">
|
||||
<flux:button type="button" wire:click="cancelReply" variant="ghost">Cancel</flux:button>
|
||||
<flux:button type="submit" variant="primary" class="!bg-emerald-600 !text-white hover:!bg-emerald-700">Post reply</flux:button>
|
||||
</div>
|
||||
</form>
|
||||
@endif
|
||||
|
||||
@if ($commentReplies->isNotEmpty())
|
||||
<div class="mt-4">
|
||||
@include('helpdesk::partials.comment-thread', [
|
||||
'comments' => $commentReplies,
|
||||
'level' => ((int) $level) + 1,
|
||||
])
|
||||
</div>
|
||||
@endif
|
||||
</div>
|
||||
@endforeach
|
||||
</div>
|
||||
@@ -1,27 +0,0 @@
|
||||
<div class="mb-8 overflow-hidden rounded-3xl border border-slate-800 bg-slate-950 shadow-sm">
|
||||
<div class="px-6 py-8 text-white">
|
||||
<div class="flex flex-col gap-4 lg:flex-row lg:items-center lg:justify-between">
|
||||
<div>
|
||||
<p class="text-sm font-semibold uppercase tracking-[0.3em] text-blue-300">
|
||||
{{ $eyebrow ?? 'Helpdesk' }}
|
||||
</p>
|
||||
|
||||
<h1 class="mt-3 text-3xl font-bold tracking-tight">
|
||||
{{ $title ?? 'Helpdesk' }}
|
||||
</h1>
|
||||
|
||||
@if(! empty($subtitle))
|
||||
<p class="mt-2 max-w-3xl text-sm text-slate-300">
|
||||
{{ $subtitle }}
|
||||
</p>
|
||||
@endif
|
||||
</div>
|
||||
|
||||
@isset($actions)
|
||||
<div class="flex flex-wrap items-center gap-3">
|
||||
{{ $actions }}
|
||||
</div>
|
||||
@endisset
|
||||
</div>
|
||||
</div>
|
||||
</div>
|
||||
@@ -1,117 +0,0 @@
|
||||
@once
|
||||
<style>
|
||||
.select2-container { width: 100% !important; }
|
||||
.select2-container--default .select2-selection--single {
|
||||
min-height: 2.75rem;
|
||||
border-radius: 0.75rem;
|
||||
border-color: rgb(63 63 70);
|
||||
background: rgb(9 9 11);
|
||||
color: rgb(244 244 245);
|
||||
display: flex;
|
||||
align-items: center;
|
||||
}
|
||||
.select2-container--default .select2-selection--single .select2-selection__rendered {
|
||||
color: rgb(244 244 245);
|
||||
line-height: 2.75rem;
|
||||
padding-left: 0.85rem;
|
||||
}
|
||||
.select2-container--default .select2-selection--single .select2-selection__arrow {
|
||||
height: 2.75rem;
|
||||
}
|
||||
.select2-dropdown {
|
||||
border-color: rgb(63 63 70);
|
||||
background: rgb(24 24 27);
|
||||
color: rgb(244 244 245);
|
||||
}
|
||||
.select2-container--default .select2-results__option--highlighted[aria-selected] {
|
||||
background: rgb(37 99 235);
|
||||
color: white;
|
||||
}
|
||||
.select2-container--default .select2-results__option[aria-selected=true] {
|
||||
background: rgb(39 39 42);
|
||||
color: white;
|
||||
}
|
||||
.select2-search__field {
|
||||
background: rgb(9 9 11);
|
||||
color: rgb(244 244 245);
|
||||
border-color: rgb(63 63 70) !important;
|
||||
}
|
||||
</style>
|
||||
@endonce
|
||||
|
||||
<script>
|
||||
(function () {
|
||||
function loadScript(src, callback) {
|
||||
const existing = document.querySelector('script[src="' + src + '"]');
|
||||
if (existing) {
|
||||
existing.addEventListener('load', callback, { once: true });
|
||||
if (existing.dataset.loaded === '1') callback();
|
||||
return;
|
||||
}
|
||||
|
||||
const script = document.createElement('script');
|
||||
script.src = src;
|
||||
script.onload = function () {
|
||||
script.dataset.loaded = '1';
|
||||
callback();
|
||||
};
|
||||
document.head.appendChild(script);
|
||||
}
|
||||
|
||||
function loadStyle(href) {
|
||||
if (document.querySelector('link[href="' + href + '"]')) return;
|
||||
const link = document.createElement('link');
|
||||
link.rel = 'stylesheet';
|
||||
link.href = href;
|
||||
document.head.appendChild(link);
|
||||
}
|
||||
|
||||
function initialiseHelpdeskSelects() {
|
||||
if (!window.jQuery || !window.jQuery.fn || !window.jQuery.fn.select2) return;
|
||||
|
||||
window.jQuery('[data-helpdesk-select2]').each(function () {
|
||||
const select = window.jQuery(this);
|
||||
|
||||
if (select.data('select2')) {
|
||||
select.select2('destroy');
|
||||
}
|
||||
|
||||
select.select2({
|
||||
width: '100%',
|
||||
placeholder: this.querySelector('option[value=""]')?.textContent || 'Select option',
|
||||
allowClear: true
|
||||
});
|
||||
|
||||
select.off('change.helpdesk').on('change.helpdesk', function () {
|
||||
this.dispatchEvent(new Event('change', { bubbles: true }));
|
||||
this.dispatchEvent(new Event('input', { bubbles: true }));
|
||||
});
|
||||
});
|
||||
}
|
||||
|
||||
function bootHelpdeskSelects() {
|
||||
loadStyle('https://cdn.jsdelivr.net/npm/select2@4.1.0-rc.0/dist/css/select2.min.css');
|
||||
|
||||
const bootSelect2 = function () {
|
||||
if (window.jQuery && window.jQuery.fn && window.jQuery.fn.select2) {
|
||||
initialiseHelpdeskSelects();
|
||||
return;
|
||||
}
|
||||
|
||||
loadScript('https://cdn.jsdelivr.net/npm/select2@4.1.0-rc.0/dist/js/select2.min.js', initialiseHelpdeskSelects);
|
||||
};
|
||||
|
||||
if (window.jQuery) {
|
||||
bootSelect2();
|
||||
return;
|
||||
}
|
||||
|
||||
console.warn('Helpdesk Select2 requires global jQuery from resources/js/app.js. Run npm install jquery and npm run build.');
|
||||
}
|
||||
|
||||
document.addEventListener('DOMContentLoaded', bootHelpdeskSelects);
|
||||
document.addEventListener('livewire:navigated', bootHelpdeskSelects);
|
||||
document.addEventListener('livewire:updated', bootHelpdeskSelects);
|
||||
bootHelpdeskSelects();
|
||||
})();
|
||||
</script>
|
||||
@@ -1,40 +0,0 @@
|
||||
@php
|
||||
$helpdeskEnabled = Route::has('helpdesk.index');
|
||||
|
||||
if (class_exists(\Nwidart\Modules\Facades\Module::class)) {
|
||||
$helpdeskModule = \Nwidart\Modules\Facades\Module::find('Helpdesk');
|
||||
$helpdeskEnabled = $helpdeskModule !== null && $helpdeskModule->isEnabled() && Route::has('helpdesk.index');
|
||||
}
|
||||
@endphp
|
||||
|
||||
@if($helpdeskEnabled)
|
||||
<div class="wms-sidebar-group">
|
||||
<div class="wms-sidebar-heading" data-wms-sidebar-label>{{ __('Support') }}</div>
|
||||
|
||||
<a href="{{ route('helpdesk.index') }}" wire:navigate class="wms-sidebar-link @if(request()->routeIs('helpdesk.index')) is-active @endif" title="{{ __('Helpdesk') }}">
|
||||
<i class="fa-solid fa-headset wms-sidebar-icon" aria-hidden="true"></i>
|
||||
<span data-wms-sidebar-label>{{ __('Helpdesk') }}</span>
|
||||
</a>
|
||||
|
||||
@if(Route::has('helpdesk.tickets.index'))
|
||||
<a href="{{ route('helpdesk.tickets.index') }}" wire:navigate class="wms-sidebar-link @if(request()->routeIs('helpdesk.tickets.*')) is-active @endif" title="{{ __('Tickets') }}">
|
||||
<i class="fa-solid fa-ticket wms-sidebar-icon" aria-hidden="true"></i>
|
||||
<span data-wms-sidebar-label>{{ __('Tickets') }}</span>
|
||||
</a>
|
||||
@endif
|
||||
|
||||
@if(Route::has('helpdesk.kanban'))
|
||||
<a href="{{ route('helpdesk.kanban') }}" wire:navigate class="wms-sidebar-link @if(request()->routeIs('helpdesk.kanban')) is-active @endif" title="{{ __('Kanban') }}">
|
||||
<i class="fa-solid fa-table-columns wms-sidebar-icon" aria-hidden="true"></i>
|
||||
<span data-wms-sidebar-label>{{ __('Kanban') }}</span>
|
||||
</a>
|
||||
@endif
|
||||
|
||||
@if(Route::has('helpdesk.settings'))
|
||||
<a href="{{ route('helpdesk.settings') }}" wire:navigate class="wms-sidebar-link @if(request()->routeIs('helpdesk.settings')) is-active @endif" title="{{ __('Support Settings') }}">
|
||||
<i class="fa-solid fa-gears wms-sidebar-icon" aria-hidden="true"></i>
|
||||
<span data-wms-sidebar-label>{{ __('Support Settings') }}</span>
|
||||
</a>
|
||||
@endif
|
||||
</div>
|
||||
@endif
|
||||
Reference in New Issue
Block a user