intermin fix for board move, final fix all working
This commit is contained in:
Mark Gregory
@@ -0,0 +1,119 @@
|
||||
<?php
|
||||
|
||||
declare(strict_types=1);
|
||||
|
||||
namespace Modules\Helpdesk\Http\Controllers;
|
||||
|
||||
use App\Http\Controllers\Controller;
|
||||
use Illuminate\Http\RedirectResponse;
|
||||
use Illuminate\Http\Request;
|
||||
use Illuminate\Support\Facades\Auth;
|
||||
use Illuminate\Support\Facades\DB;
|
||||
use Illuminate\Support\Facades\Gate;
|
||||
use Illuminate\Validation\Rule;
|
||||
use Modules\Helpdesk\Models\KanbanBoard;
|
||||
use Modules\Helpdesk\Models\Status;
|
||||
use Modules\Helpdesk\Models\Ticket;
|
||||
use Modules\Helpdesk\Services\WorkflowNotificationService;
|
||||
|
||||
final class TicketBoardController extends Controller
|
||||
{
|
||||
/**
|
||||
* Move a ticket to another Kanban board using a normal HTTP POST.
|
||||
*
|
||||
* This intentionally avoids Livewire for the per-card board selector because the
|
||||
* selector is rendered inside a draggable card. Native POST makes the move
|
||||
* deterministic and redirects to the target board afterwards.
|
||||
*/
|
||||
public function __invoke(Request $request, Ticket $ticket, WorkflowNotificationService $workflow): RedirectResponse
|
||||
{
|
||||
Gate::authorize('update', $ticket);
|
||||
|
||||
$validated = $request->validate([
|
||||
'board_id' => ['required', 'integer', Rule::exists('helpdesk_kanban_boards', 'id')],
|
||||
'current_board_id' => ['nullable', 'integer', Rule::exists('helpdesk_kanban_boards', 'id')],
|
||||
]);
|
||||
|
||||
$targetBoard = KanbanBoard::query()
|
||||
->with(['statuses', 'owner:id,name,email'])
|
||||
->findOrFail((int) $validated['board_id']);
|
||||
|
||||
if ($targetBoard->statuses->isEmpty()) {
|
||||
$this->ensureBoardHasStatuses($targetBoard);
|
||||
$targetBoard->load(['statuses', 'owner:id,name,email']);
|
||||
}
|
||||
|
||||
$fresh = DB::transaction(function () use ($ticket, $targetBoard): Ticket {
|
||||
/** @var Ticket $lockedTicket */
|
||||
$lockedTicket = Ticket::query()
|
||||
->visibleTo(Auth::user())
|
||||
->with(['board', 'status'])
|
||||
->lockForUpdate()
|
||||
->findOrFail($ticket->id);
|
||||
|
||||
$targetStatus = $targetBoard->statuses->firstWhere('id', (int) $lockedTicket->status_id)
|
||||
?: $targetBoard->statuses->first();
|
||||
|
||||
if ($targetStatus === null) {
|
||||
$targetStatus = Status::query()
|
||||
->orderBy('sort_order')
|
||||
->orderBy('name')
|
||||
->firstOrFail();
|
||||
|
||||
$this->addStatusToBoard($targetBoard->id, $targetStatus->id);
|
||||
}
|
||||
|
||||
$lockedTicket->forceFill([
|
||||
'board_id' => $targetBoard->id,
|
||||
'status_id' => $targetStatus->id,
|
||||
'completed_at' => $targetStatus->is_closed ? now() : null,
|
||||
'last_activity_at' => now(),
|
||||
])->save();
|
||||
|
||||
return $lockedTicket->fresh([
|
||||
'status',
|
||||
'priority',
|
||||
'category',
|
||||
'project',
|
||||
'team',
|
||||
'product',
|
||||
'tags',
|
||||
'checklistItems',
|
||||
'board',
|
||||
]) ?? $lockedTicket;
|
||||
});
|
||||
|
||||
$workflow->dispatch($fresh, 'ticket.updated', Auth::user());
|
||||
|
||||
return redirect()
|
||||
->route('helpdesk.kanban', ['board_id' => $targetBoard->id])
|
||||
->with('success', 'Ticket ' . $fresh->reference . ' moved to ' . $targetBoard->name . '.');
|
||||
}
|
||||
|
||||
private function addStatusToBoard(int $boardId, int $statusId): void
|
||||
{
|
||||
DB::table('helpdesk_kanban_board_statuses')->updateOrInsert(
|
||||
['board_id' => $boardId, 'status_id' => $statusId],
|
||||
['sort_order' => 999, 'updated_at' => now(), 'created_at' => now()],
|
||||
);
|
||||
}
|
||||
|
||||
private function ensureBoardHasStatuses(KanbanBoard $board): void
|
||||
{
|
||||
$statuses = Status::query()
|
||||
->orderBy('sort_order')
|
||||
->orderBy('name')
|
||||
->get(['id']);
|
||||
|
||||
foreach ($statuses as $index => $status) {
|
||||
DB::table('helpdesk_kanban_board_statuses')->updateOrInsert(
|
||||
['board_id' => $board->id, 'status_id' => $status->id],
|
||||
[
|
||||
'sort_order' => ($index + 1) * 10,
|
||||
'created_at' => now(),
|
||||
'updated_at' => now(),
|
||||
],
|
||||
);
|
||||
}
|
||||
}
|
||||
}
|
||||
@@ -0,0 +1,294 @@
|
||||
<?php
|
||||
|
||||
declare(strict_types=1);
|
||||
|
||||
namespace Modules\Helpdesk\Livewire;
|
||||
|
||||
use Illuminate\Contracts\View\View;
|
||||
use Illuminate\Database\Eloquent\Collection;
|
||||
use Illuminate\Support\Facades\Auth;
|
||||
use Illuminate\Support\Facades\DB;
|
||||
use Livewire\Attributes\On;
|
||||
use Livewire\Component;
|
||||
use Modules\Helpdesk\Models\KanbanBoard as KanbanBoardModel;
|
||||
use Modules\Helpdesk\Models\Status;
|
||||
use Modules\Helpdesk\Models\Ticket;
|
||||
use Modules\Helpdesk\Services\WorkflowNotificationService;
|
||||
|
||||
final class KanbanBoard extends Component
|
||||
{
|
||||
public ?int $board_id = null;
|
||||
|
||||
public int $refreshNonce = 0;
|
||||
|
||||
public bool $isMovingTicket = false;
|
||||
|
||||
public function mount(): void
|
||||
{
|
||||
$requestedBoardId = request()->query('board_id');
|
||||
|
||||
if (is_numeric($requestedBoardId)) {
|
||||
$requestedBoardId = (int) $requestedBoardId;
|
||||
|
||||
if (KanbanBoardModel::query()->whereKey($requestedBoardId)->exists()) {
|
||||
$this->board_id = $requestedBoardId;
|
||||
|
||||
return;
|
||||
}
|
||||
}
|
||||
|
||||
$this->board_id = KanbanBoardModel::query()
|
||||
->where('is_default', true)
|
||||
->orderBy('sort_order')
|
||||
->value('id') ?: KanbanBoardModel::query()->orderBy('sort_order')->value('id');
|
||||
}
|
||||
|
||||
/**
|
||||
* Move a ticket to another workflow status on the active board.
|
||||
*/
|
||||
public function moveTicket(int|string $ticketId, int|string $statusId, WorkflowNotificationService $workflow): void
|
||||
{
|
||||
if ($this->isMovingTicket) {
|
||||
return;
|
||||
}
|
||||
|
||||
$this->isMovingTicket = true;
|
||||
|
||||
try {
|
||||
$ticket = Ticket::query()->visibleTo(Auth::user())->findOrFail((int) $ticketId);
|
||||
$status = Status::query()->findOrFail((int) $statusId);
|
||||
$board = $this->activeBoard();
|
||||
$oldStatusName = $ticket->status?->name ?? 'previous status';
|
||||
|
||||
$this->authorize('update', $ticket);
|
||||
|
||||
if ($board !== null && ! $board->statuses()->whereKey($status->id)->exists()) {
|
||||
$this->addStatusToBoard($board->id, $status->id);
|
||||
}
|
||||
|
||||
$ticket->forceFill([
|
||||
'board_id' => $board?->id,
|
||||
'status_id' => $status->id,
|
||||
'completed_at' => $status->is_closed ? now() : null,
|
||||
'last_activity_at' => now(),
|
||||
])->save();
|
||||
|
||||
$freshTicket = $ticket->fresh(['status', 'priority', 'category', 'project', 'team', 'product', 'tags', 'checklistItems', 'board']) ?? $ticket;
|
||||
|
||||
$workflow->dispatch(
|
||||
$freshTicket,
|
||||
$status->is_closed ? 'ticket.closed' : 'ticket.updated',
|
||||
Auth::user(),
|
||||
);
|
||||
|
||||
$message = 'Ticket ' . $freshTicket->reference . ' moved from ' . $oldStatusName . ' to ' . $status->name . '.';
|
||||
session()->flash('success', $message);
|
||||
|
||||
$this->refreshBoard();
|
||||
$this->dispatch('helpdesk-kanban-moved', ticketId: (int) $freshTicket->id, statusId: (int) $freshTicket->status_id);
|
||||
$this->dispatch('wms:toast', type: 'success', title: 'Ticket moved', message: $message);
|
||||
} finally {
|
||||
$this->isMovingTicket = false;
|
||||
}
|
||||
}
|
||||
|
||||
/**
|
||||
* Move a ticket from its current board to another board. A ticket can only belong to one board.
|
||||
*/
|
||||
public function moveTicketToBoard(int|string $ticketId, int|string|null $boardId, WorkflowNotificationService $workflow): void
|
||||
{
|
||||
$ticket = Ticket::query()->with('board')->visibleTo(Auth::user())->findOrFail((int) $ticketId);
|
||||
$board = KanbanBoardModel::query()->with(['statuses', 'owner:id,name,email'])->findOrFail((int) $boardId);
|
||||
$oldBoardName = $ticket->board?->name ?? 'No board';
|
||||
|
||||
$this->authorize('update', $ticket);
|
||||
|
||||
if (! $board->statuses->contains('id', $ticket->status_id)) {
|
||||
$firstStatus = $board->statuses->first();
|
||||
|
||||
if ($firstStatus !== null) {
|
||||
$ticket->status_id = $firstStatus->id;
|
||||
$ticket->completed_at = $firstStatus->is_closed ? now() : null;
|
||||
} else {
|
||||
$this->addStatusToBoard($board->id, (int) $ticket->status_id);
|
||||
}
|
||||
}
|
||||
|
||||
$ticket->forceFill([
|
||||
'board_id' => $board->id,
|
||||
'last_activity_at' => now(),
|
||||
])->save();
|
||||
|
||||
$this->board_id = $board->id;
|
||||
|
||||
$fresh = $ticket->fresh(['status', 'priority', 'category', 'project', 'team', 'board']) ?? $ticket;
|
||||
$workflow->dispatch($fresh, 'ticket.updated', Auth::user());
|
||||
|
||||
$message = 'Ticket ' . $fresh->reference . ' moved from ' . $oldBoardName . ' to ' . $board->name . '.';
|
||||
session()->flash('success', $message);
|
||||
|
||||
$this->refreshBoard();
|
||||
$this->dispatch('helpdesk-kanban-moved', ticketId: (int) $fresh->id, statusId: (int) $fresh->status_id);
|
||||
$this->dispatch('wms:toast', type: 'success', title: 'Board changed', message: $message);
|
||||
}
|
||||
|
||||
/**
|
||||
* Force the board to fetch fresh database rows after moves or polling.
|
||||
*/
|
||||
#[On('helpdesk-kanban-refresh')]
|
||||
public function refreshBoard(): void
|
||||
{
|
||||
$this->refreshNonce++;
|
||||
unset($this->ticketsByStatus);
|
||||
}
|
||||
|
||||
/**
|
||||
* Normalise the board selector value from Livewire/browser select events.
|
||||
*/
|
||||
public function updatedBoardId(int|string|null $value): void
|
||||
{
|
||||
$this->board_id = is_numeric($value) ? (int) $value : null;
|
||||
$this->refreshBoard();
|
||||
}
|
||||
|
||||
/**
|
||||
* Switch the visible board without relying on DOM morph side effects.
|
||||
*/
|
||||
public function selectBoard(int|string|null $value): void
|
||||
{
|
||||
$this->board_id = is_numeric($value) ? (int) $value : null;
|
||||
$this->refreshBoard();
|
||||
}
|
||||
|
||||
/**
|
||||
* Render the Kanban board.
|
||||
*/
|
||||
public function render(): View
|
||||
{
|
||||
$boards = KanbanBoardModel::query()
|
||||
->with(['statuses', 'owner:id,name,email'])
|
||||
->orderBy('sort_order')
|
||||
->orderBy('name')
|
||||
->get();
|
||||
|
||||
$board = $this->resolveSelectedBoard($boards);
|
||||
$this->board_id = $board?->id;
|
||||
|
||||
if ($board instanceof KanbanBoardModel && $board->statuses->isEmpty()) {
|
||||
$this->ensureBoardHasStatuses($board);
|
||||
$board->load(['statuses', 'owner:id,name,email']);
|
||||
|
||||
$boards = KanbanBoardModel::query()
|
||||
->with(['statuses', 'owner:id,name,email'])
|
||||
->orderBy('sort_order')
|
||||
->orderBy('name')
|
||||
->get();
|
||||
}
|
||||
|
||||
return view('helpdesk::livewire.kanban-board', [
|
||||
'boards' => $boards,
|
||||
'board' => $board,
|
||||
'statuses' => $board?->statuses ?? collect(),
|
||||
'ticketsByStatus' => $this->ticketsByStatus($board),
|
||||
'refreshNonce' => $this->refreshNonce,
|
||||
])->layout('layouts.app');
|
||||
}
|
||||
|
||||
/**
|
||||
* Get visible tickets grouped by status for the selected board only.
|
||||
*
|
||||
* @return array<int, Collection<int, Ticket>>
|
||||
*/
|
||||
private function ticketsByStatus(?KanbanBoardModel $board): array
|
||||
{
|
||||
if ($board === null) {
|
||||
return [];
|
||||
}
|
||||
|
||||
return Ticket::query()
|
||||
->with(['user:id,name,email', 'owner:id,name,email', 'agent:id,name,email', 'status', 'priority', 'category', 'project', 'team', 'product', 'tags', 'checklistItems', 'board'])
|
||||
->visibleTo(Auth::user())
|
||||
->where('board_id', $board->id)
|
||||
->latest('last_activity_at')
|
||||
->limit(300)
|
||||
->get()
|
||||
->groupBy('status_id')
|
||||
->all();
|
||||
}
|
||||
|
||||
/**
|
||||
* Resolve the current board from the selected board ID.
|
||||
*/
|
||||
private function activeBoard(): ?KanbanBoardModel
|
||||
{
|
||||
if ($this->board_id !== null) {
|
||||
return KanbanBoardModel::query()->find((int) $this->board_id);
|
||||
}
|
||||
|
||||
return KanbanBoardModel::query()
|
||||
->where('is_default', true)
|
||||
->orderBy('sort_order')
|
||||
->first() ?: KanbanBoardModel::query()->orderBy('sort_order')->first();
|
||||
}
|
||||
|
||||
/**
|
||||
* Resolve the selected board from an already-loaded board collection.
|
||||
*
|
||||
* @param Collection<int, KanbanBoardModel> $boards
|
||||
*/
|
||||
private function resolveSelectedBoard(Collection $boards): ?KanbanBoardModel
|
||||
{
|
||||
if ($boards->isEmpty()) {
|
||||
return null;
|
||||
}
|
||||
|
||||
if ($this->board_id !== null) {
|
||||
$selected = $boards->firstWhere('id', (int) $this->board_id);
|
||||
|
||||
if ($selected instanceof KanbanBoardModel) {
|
||||
return $selected;
|
||||
}
|
||||
}
|
||||
|
||||
$default = $boards->firstWhere('is_default', true);
|
||||
|
||||
return $default instanceof KanbanBoardModel ? $default : $boards->first();
|
||||
}
|
||||
|
||||
/**
|
||||
* Attach a missing status to a board when a move requires it.
|
||||
*/
|
||||
private function addStatusToBoard(int $boardId, int $statusId): void
|
||||
{
|
||||
DB::table('helpdesk_kanban_board_statuses')->updateOrInsert(
|
||||
['board_id' => $boardId, 'status_id' => $statusId],
|
||||
['sort_order' => 999, 'updated_at' => now(), 'created_at' => now()],
|
||||
);
|
||||
}
|
||||
|
||||
/**
|
||||
* Ensure a board has workflow columns. This keeps newly-created boards usable immediately.
|
||||
*/
|
||||
private function ensureBoardHasStatuses(KanbanBoardModel $board): void
|
||||
{
|
||||
if ($board->statuses()->exists()) {
|
||||
return;
|
||||
}
|
||||
|
||||
$statuses = Status::query()
|
||||
->orderBy('sort_order')
|
||||
->orderBy('name')
|
||||
->get(['id']);
|
||||
|
||||
foreach ($statuses as $index => $status) {
|
||||
DB::table('helpdesk_kanban_board_statuses')->updateOrInsert(
|
||||
['board_id' => $board->id, 'status_id' => $status->id],
|
||||
[
|
||||
'sort_order' => ($index + 1) * 10,
|
||||
'created_at' => now(),
|
||||
'updated_at' => now(),
|
||||
],
|
||||
);
|
||||
}
|
||||
}
|
||||
}
|
||||
@@ -0,0 +1,349 @@
|
||||
@vite(['resources/css/app.css'])
|
||||
|
||||
<div class="hd-helpdesk-surface mx-auto max-w-[1800px] space-y-6" dusk="helpdesk-kanban-board"
|
||||
wire:poll.visible.5s="refreshBoard" wire:key="helpdesk-kanban-root">
|
||||
<div
|
||||
class="overflow-hidden rounded-3xl border border-zinc-200 bg-white shadow-sm dark:border-zinc-700 dark:bg-zinc-900">
|
||||
<div class="bg-gradient-to-br from-slate-950 via-slate-900 to-blue-950 px-6 py-7 text-white">
|
||||
<div class="flex flex-col gap-4 lg:flex-row lg:items-center lg:justify-between">
|
||||
<div>
|
||||
<p class="text-xs font-semibold uppercase tracking-[0.28em] text-blue-200">Helpdesk workflow</p>
|
||||
<h1 class="mt-2 text-3xl font-semibold tracking-tight">Kanban board</h1>
|
||||
<p class="mt-2 max-w-3xl text-sm text-blue-100/90">Drag tickets between board columns. Boards and
|
||||
columns are configured in Helpdesk Settings.</p>
|
||||
</div>
|
||||
|
||||
<div class="flex flex-wrap gap-2">
|
||||
<a href="{{ route('helpdesk.index') }}" wire:navigate class="hd-btn hd-btn-blue">
|
||||
<i class="fa-solid fa-gauge-high" aria-hidden="true"></i>
|
||||
<span>Dashboard</span>
|
||||
</a>
|
||||
|
||||
<a href="{{ route('helpdesk.tickets.create') }}" wire:navigate class="hd-btn hd-btn-green">
|
||||
<i class="fa-solid fa-plus" aria-hidden="true"></i>
|
||||
<span>New Ticket</span>
|
||||
</a>
|
||||
|
||||
<a href="{{ route('helpdesk.settings') }}" wire:navigate class="hd-btn hd-btn-amber">
|
||||
<i class="fa-solid fa-gear" aria-hidden="true"></i>
|
||||
<span>Configure boards</span>
|
||||
</a>
|
||||
|
||||
<a href="{{ route('helpdesk.tickets.index') }}" wire:navigate class="hd-btn hd-btn-blue">
|
||||
<i class="fa-solid fa-list" aria-hidden="true"></i>
|
||||
<span>List view</span>
|
||||
</a>
|
||||
</div>
|
||||
</div>
|
||||
</div>
|
||||
</div>
|
||||
@if ($boards->isEmpty())
|
||||
<div
|
||||
class="rounded-2xl border border-amber-300 bg-amber-50 px-5 py-4 text-sm text-amber-900 dark:border-amber-800 dark:bg-amber-950 dark:text-amber-100">
|
||||
No Kanban boards exist yet. Open Helpdesk Settings and create a board with at least one status column.
|
||||
</div>
|
||||
@else
|
||||
<div
|
||||
class="flex flex-col gap-4 rounded-2xl border border-zinc-200 bg-white p-4 shadow-sm dark:border-zinc-700 dark:bg-zinc-900 md:flex-row md:items-center md:justify-between">
|
||||
<div class="min-w-0">
|
||||
<h2 class="text-sm font-semibold text-zinc-900 dark:text-zinc-100">Active board: {{ $board?->name ?? 'None' }}</h2>
|
||||
<p class="text-xs text-zinc-500 dark:text-zinc-400">
|
||||
{{ $board?->description ?: 'Use settings to configure which statuses appear as draggable columns.' }}
|
||||
</p>
|
||||
@if ($board?->owner)
|
||||
<p class="mt-1 text-xs font-semibold text-emerald-600 dark:text-emerald-300">Owner:
|
||||
{{ $board->owner->name }}</p>
|
||||
@endif
|
||||
</div>
|
||||
|
||||
<div class="hd-select-wrap shrink-0 md:w-72">
|
||||
<select
|
||||
class="hd-select"
|
||||
aria-label="Select Kanban board"
|
||||
onchange="window.location.href = '{{ route('helpdesk.kanban') }}?board_id=' + encodeURIComponent(this.value)"
|
||||
>
|
||||
@foreach ($boards as $availableBoard)
|
||||
<option value="{{ $availableBoard->id }}" @selected((int) $board_id === (int) $availableBoard->id)>
|
||||
{{ $availableBoard->name }}{{ $availableBoard->owner ? ' · ' . $availableBoard->owner->name : '' }}
|
||||
</option>
|
||||
@endforeach
|
||||
</select>
|
||||
</div>
|
||||
</div>
|
||||
|
||||
@if ($statuses->isEmpty())
|
||||
<div
|
||||
class="rounded-2xl border border-amber-500/40 bg-amber-950/70 px-5 py-4 text-sm font-semibold text-amber-100">
|
||||
This board is being initialised with the default workflow statuses. Refresh the page if the columns do
|
||||
not appear immediately.
|
||||
</div>
|
||||
@else
|
||||
<div class="flex gap-4 overflow-x-auto pb-4" data-helpdesk-kanban-board
|
||||
wire:key="helpdesk-kanban-columns-{{ $board?->id ?? 0 }}-{{ $refreshNonce }}">
|
||||
@foreach ($statuses as $status)
|
||||
@php($tickets = $ticketsByStatus[$status->id] ?? collect())
|
||||
|
||||
<section
|
||||
class="flex min-h-[640px] w-[330px] shrink-0 flex-col overflow-hidden rounded-2xl border border-zinc-200 bg-zinc-100 shadow-sm dark:border-zinc-700 dark:bg-zinc-950"
|
||||
dusk="kanban-column-{{ $status->slug }}"
|
||||
wire:key="kanban-column-{{ $board?->id ?? 0 }}-{{ $status->id }}-{{ $refreshNonce }}">
|
||||
<header
|
||||
class="border-b border-zinc-200 bg-white px-4 py-4 dark:border-zinc-800 dark:bg-zinc-900">
|
||||
<div class="flex items-start justify-between gap-3">
|
||||
<div>
|
||||
<h2
|
||||
class="text-sm font-bold uppercase tracking-wide text-zinc-900 dark:text-zinc-100">
|
||||
{{ $status->name }}</h2>
|
||||
<p class="mt-1 text-xs text-zinc-500"><span data-helpdesk-kanban-count
|
||||
data-status-id="{{ $status->id }}">{{ $tickets->count() }}</span>
|
||||
tickets</p>
|
||||
</div>
|
||||
<span class="inline-flex h-4 w-4 rounded-full ring-4 ring-zinc-100 dark:ring-zinc-800"
|
||||
style="background-color: {{ \Modules\Helpdesk\Support\Color::css($status->color) }}"></span>
|
||||
</div>
|
||||
</header>
|
||||
|
||||
<div id="helpdesk-kanban-column-{{ $status->id }}"
|
||||
class="helpdesk-kanban-column min-h-[560px] flex-1 space-y-3 p-3 transition data-[drag-over=true]:bg-blue-50 dark:data-[drag-over=true]:bg-blue-950/30"
|
||||
data-helpdesk-kanban-column data-status-id="{{ $status->id }}"
|
||||
wire:key="kanban-dropzone-{{ $board?->id ?? 0 }}-{{ $status->id }}-{{ $refreshNonce }}">
|
||||
@forelse ($tickets as $ticket)
|
||||
<article
|
||||
class="group cursor-grab rounded-2xl border border-zinc-200 bg-white p-4 shadow-sm transition hover:-translate-y-0.5 hover:shadow-md active:cursor-grabbing dark:border-zinc-800 dark:bg-zinc-900"
|
||||
draggable="true" data-helpdesk-kanban-ticket data-ticket-id="{{ $ticket->id }}"
|
||||
wire:key="kanban-ticket-{{ $ticket->id }}-{{ $ticket->status_id }}-{{ $ticket->board_id }}-{{ optional($ticket->updated_at)->timestamp }}"
|
||||
dusk="kanban-ticket-{{ $ticket->id }}">
|
||||
<div class="flex items-start justify-between gap-3">
|
||||
<div class="min-w-0">
|
||||
<div
|
||||
class="font-mono text-xs font-semibold text-blue-700 dark:text-blue-300">
|
||||
{{ $ticket->reference }}</div>
|
||||
<h3
|
||||
class="mt-1 line-clamp-3 text-sm font-semibold leading-5 text-zinc-900 dark:text-zinc-100">
|
||||
{{ $ticket->subject }}</h3>
|
||||
</div>
|
||||
|
||||
@if ($ticket->priority)
|
||||
<span class="shrink-0 rounded-full px-2 py-1 text-xs font-bold text-white"
|
||||
style="background-color: {{ \Modules\Helpdesk\Support\Color::css($ticket->priority->color) }}">
|
||||
{{ $ticket->priority->name }}
|
||||
</span>
|
||||
@endif
|
||||
</div>
|
||||
|
||||
<div class="mt-3 space-y-1.5 text-xs text-zinc-500 dark:text-zinc-400">
|
||||
<div class="flex items-center gap-2"><i class="fa-solid fa-user w-3"
|
||||
aria-hidden="true"></i> {{ $ticket->owner?->name ?? 'Unknown' }}</div>
|
||||
<div class="flex items-center gap-2"><i class="fa-solid fa-user-gear w-3"
|
||||
aria-hidden="true"></i> {{ $ticket->agent?->name ?? 'Unassigned' }}
|
||||
</div>
|
||||
@if ($ticket->project)
|
||||
<div class="flex items-center gap-2"><i
|
||||
class="fa-solid fa-diagram-project w-3" aria-hidden="true"></i>
|
||||
{{ $ticket->project->title }}</div>
|
||||
@endif
|
||||
@if ($ticket->team)
|
||||
<div class="flex items-center gap-2"><i class="fa-solid fa-users w-3"
|
||||
aria-hidden="true"></i> {{ $ticket->team->name }}</div>
|
||||
@endif
|
||||
@if ($ticket->product)
|
||||
<div class="flex items-center gap-2"><i class="fa-solid fa-box w-3"
|
||||
aria-hidden="true"></i> {{ $ticket->product->name }}</div>
|
||||
@endif
|
||||
</div>
|
||||
|
||||
|
||||
<form method="POST" action="{{ route('helpdesk.tickets.board.update', $ticket) }}"
|
||||
class="mt-3 rounded-xl border border-emerald-500/20 bg-emerald-950/20 p-2"
|
||||
onclick="event.stopPropagation()"
|
||||
onmousedown="event.stopPropagation()"
|
||||
ondragstart="event.preventDefault(); event.stopPropagation();">
|
||||
@csrf
|
||||
<input type="hidden" name="current_board_id" value="{{ $board?->id }}">
|
||||
<label
|
||||
class="mb-1 block text-[11px] font-bold uppercase tracking-wide text-emerald-200/80">Board</label>
|
||||
<div class="hd-ticket-board-select-wrap">
|
||||
<select name="board_id"
|
||||
class="hd-ticket-board-select"
|
||||
draggable="false"
|
||||
onchange="this.form.submit()"
|
||||
onclick="event.stopPropagation()"
|
||||
onmousedown="event.stopPropagation()"
|
||||
aria-label="Move {{ $ticket->reference }} to another board">
|
||||
@foreach ($boards as $ticketBoard)
|
||||
<option value="{{ $ticketBoard->id }}"
|
||||
@selected((int) $ticket->board_id === (int) $ticketBoard->id)>{{ $ticketBoard->name }}</option>
|
||||
@endforeach
|
||||
</select>
|
||||
</div>
|
||||
</form>
|
||||
@if ($ticket->tags->isNotEmpty())
|
||||
<div class="mt-3 flex flex-wrap gap-1">
|
||||
@foreach ($ticket->tags as $tag)
|
||||
<span
|
||||
class="rounded-full px-2 py-0.5 text-[11px] font-semibold text-white"
|
||||
style="background-color: {{ \Modules\Helpdesk\Support\Color::css($tag->color) }}">{{ $tag->name }}</span>
|
||||
@endforeach
|
||||
</div>
|
||||
@endif
|
||||
|
||||
@if ($ticket->checklistItems->isNotEmpty())
|
||||
@php($done = $ticket->checklistItems->where('is_completed', true)->count())
|
||||
<div class="mt-3 text-xs text-zinc-500">Checklist
|
||||
{{ $done }}/{{ $ticket->checklistItems->count() }}</div>
|
||||
@endif
|
||||
|
||||
@if ($ticket->sla_first_response_breached || $ticket->sla_resolution_breached)
|
||||
<div
|
||||
class="mt-3 rounded-lg border border-red-300 bg-red-50 px-3 py-2 text-xs font-semibold text-red-800 dark:border-red-900 dark:bg-red-950 dark:text-red-100">
|
||||
SLA breach</div>
|
||||
@endif
|
||||
|
||||
<div
|
||||
class="mt-4 flex items-center justify-between gap-2 border-t border-zinc-100 pt-3 dark:border-zinc-800">
|
||||
<a href="{{ route('helpdesk.tickets.show', $ticket) }}" wire:navigate
|
||||
class="rounded-lg bg-blue-600 px-3 py-1.5 text-xs font-semibold text-white hover:bg-blue-700">Open</a>
|
||||
@can('update', $ticket)
|
||||
<a href="{{ route('helpdesk.tickets.edit', $ticket) }}" wire:navigate
|
||||
class="rounded-lg bg-emerald-600 px-3 py-1.5 text-xs font-semibold text-white hover:bg-emerald-700">Edit</a>
|
||||
@endcan
|
||||
</div>
|
||||
</article>
|
||||
@empty
|
||||
<div
|
||||
class="rounded-2xl border border-dashed border-zinc-300 bg-white p-6 text-center text-sm text-zinc-500 dark:border-zinc-700 dark:bg-zinc-900">
|
||||
Drop tickets here for {{ $status->name }}.
|
||||
</div>
|
||||
@endforelse
|
||||
</div>
|
||||
</section>
|
||||
@endforeach
|
||||
</div>
|
||||
@endif
|
||||
@endif
|
||||
|
||||
@script
|
||||
<script>
|
||||
const initialiseHelpdeskKanban = function() {
|
||||
let draggedTicketId = null;
|
||||
let draggedCard = null;
|
||||
|
||||
const updateColumnCounts = function() {
|
||||
document.querySelectorAll('[data-helpdesk-kanban-count]').forEach(function(counter) {
|
||||
const statusId = counter.dataset.statusId;
|
||||
const column = document.querySelector('[data-helpdesk-kanban-column][data-status-id="' +
|
||||
statusId + '"]');
|
||||
|
||||
if (!column) {
|
||||
return;
|
||||
}
|
||||
|
||||
counter.textContent = column.querySelectorAll('[data-helpdesk-kanban-ticket]').length
|
||||
.toString();
|
||||
});
|
||||
};
|
||||
|
||||
const forceLivewireRefresh = function() {
|
||||
if (typeof $wire !== 'undefined' && typeof $wire.$refresh === 'function') {
|
||||
return Promise.resolve($wire.$refresh());
|
||||
}
|
||||
|
||||
if (typeof Livewire !== 'undefined' && typeof Livewire.find === 'function') {
|
||||
const root = document.querySelector('[wire\\:id]');
|
||||
const component = root ? Livewire.find(root.getAttribute('wire:id')) : null;
|
||||
|
||||
if (component && typeof component.$refresh === 'function') {
|
||||
return Promise.resolve(component.$refresh());
|
||||
}
|
||||
}
|
||||
|
||||
window.location.reload();
|
||||
|
||||
return Promise.resolve();
|
||||
};
|
||||
|
||||
document.querySelectorAll('[data-helpdesk-kanban-ticket]').forEach(function(card) {
|
||||
if (card.dataset.nativeDragReady === '1') return;
|
||||
card.dataset.nativeDragReady = '1';
|
||||
|
||||
card.addEventListener('dragstart', function(event) {
|
||||
draggedTicketId = card.dataset.ticketId;
|
||||
draggedCard = card;
|
||||
event.dataTransfer.effectAllowed = 'move';
|
||||
event.dataTransfer.setData('text/plain', draggedTicketId);
|
||||
event.dataTransfer.setData('application/x-helpdesk-ticket-id', draggedTicketId);
|
||||
card.classList.add('opacity-60');
|
||||
});
|
||||
|
||||
card.addEventListener('dragend', function() {
|
||||
card.classList.remove('opacity-60');
|
||||
document.querySelectorAll('[data-helpdesk-kanban-column]').forEach(function(
|
||||
column) {
|
||||
column.dataset.dragOver = 'false';
|
||||
column.dataset.refreshing = 'false';
|
||||
});
|
||||
});
|
||||
});
|
||||
|
||||
document.querySelectorAll('[data-helpdesk-kanban-column]').forEach(function(column) {
|
||||
if (column.dataset.nativeDropReady === '1') return;
|
||||
column.dataset.nativeDropReady = '1';
|
||||
|
||||
column.addEventListener('dragover', function(event) {
|
||||
event.preventDefault();
|
||||
event.dataTransfer.dropEffect = 'move';
|
||||
column.dataset.dragOver = 'true';
|
||||
});
|
||||
|
||||
column.addEventListener('dragleave', function(event) {
|
||||
if (!column.contains(event.relatedTarget)) {
|
||||
column.dataset.dragOver = 'false';
|
||||
}
|
||||
});
|
||||
|
||||
column.addEventListener('drop', function(event) {
|
||||
event.preventDefault();
|
||||
column.dataset.dragOver = 'false';
|
||||
|
||||
const ticketId = event.dataTransfer.getData('application/x-helpdesk-ticket-id') ||
|
||||
event.dataTransfer.getData('text/plain') || draggedTicketId;
|
||||
const statusId = column.dataset.statusId;
|
||||
const card = draggedCard || document.querySelector(
|
||||
'[data-helpdesk-kanban-ticket][data-ticket-id="' + ticketId + '"]');
|
||||
|
||||
if (!ticketId || !statusId || !card) return;
|
||||
|
||||
column.dataset.refreshing = 'true';
|
||||
column.appendChild(card);
|
||||
updateColumnCounts();
|
||||
|
||||
Promise.resolve($wire.moveTicket(ticketId, statusId))
|
||||
.then(forceLivewireRefresh)
|
||||
.finally(function() {
|
||||
column.dataset.refreshing = 'false';
|
||||
draggedTicketId = null;
|
||||
draggedCard = null;
|
||||
updateColumnCounts();
|
||||
setTimeout(initialiseHelpdeskKanban, 50);
|
||||
});
|
||||
});
|
||||
});
|
||||
|
||||
updateColumnCounts();
|
||||
};
|
||||
|
||||
initialiseHelpdeskKanban();
|
||||
document.addEventListener('livewire:navigated', initialiseHelpdeskKanban);
|
||||
document.addEventListener('livewire:updated', initialiseHelpdeskKanban);
|
||||
document.addEventListener('helpdesk-kanban-moved', function() {
|
||||
setTimeout(function() {
|
||||
initialiseHelpdeskKanban();
|
||||
|
||||
if (typeof $wire !== 'undefined' && typeof $wire.$refresh === 'function') {
|
||||
$wire.$refresh();
|
||||
}
|
||||
}, 50);
|
||||
});
|
||||
</script>
|
||||
@endscript
|
||||
</div>
|
||||
@@ -0,0 +1,52 @@
|
||||
<?php
|
||||
|
||||
declare(strict_types=1);
|
||||
|
||||
use Illuminate\Support\Facades\Route;
|
||||
use Modules\Helpdesk\Http\Controllers\AttachmentDownloadController;
|
||||
use Modules\Helpdesk\Http\Controllers\HelpdeskController;
|
||||
use Modules\Helpdesk\Http\Controllers\TicketAttachmentStoreController;
|
||||
use Modules\Helpdesk\Http\Controllers\TicketBoardController;
|
||||
use Modules\Helpdesk\Http\Controllers\TicketCommentDeleteController;
|
||||
use Modules\Helpdesk\Http\Controllers\TicketCommentStoreController;
|
||||
use Modules\Helpdesk\Http\Controllers\TicketControlsController;
|
||||
use Modules\Helpdesk\Http\Controllers\TicketStoreController;
|
||||
use Modules\Helpdesk\Http\Controllers\TicketTimeLogController;
|
||||
use Modules\Helpdesk\Http\Controllers\WorkflowOpenController;
|
||||
use Modules\Helpdesk\Livewire\KanbanBoard;
|
||||
use Modules\Helpdesk\Livewire\SettingsManager;
|
||||
use Modules\Helpdesk\Livewire\TicketCreate;
|
||||
use Modules\Helpdesk\Livewire\TicketEdit;
|
||||
use Modules\Helpdesk\Livewire\TicketIndex;
|
||||
use Modules\Helpdesk\Livewire\TicketShow;
|
||||
|
||||
Route::get('/workflow/open/{token}', WorkflowOpenController::class)->name('workflow.open');
|
||||
|
||||
Route::get('/', HelpdeskController::class)->name('index');
|
||||
|
||||
Route::get('/settings', SettingsManager::class)->name('settings');
|
||||
Route::get('/kanban', KanbanBoard::class)->name('kanban');
|
||||
|
||||
Route::get('/tickets', TicketIndex::class)->name('tickets.index');
|
||||
Route::post('/tickets', TicketStoreController::class)->name('tickets.store');
|
||||
Route::get('/tickets/create', TicketCreate::class)->name('tickets.create');
|
||||
Route::get('/tickets/{ticket}/edit', TicketEdit::class)->name('tickets.edit');
|
||||
Route::post('/tickets/{ticket}/agent', [TicketControlsController::class, 'updateAgent'])->name('tickets.agent.update');
|
||||
Route::post('/tickets/{ticket}/status', [TicketControlsController::class, 'updateStatus'])->name('tickets.status.update');
|
||||
Route::post('/tickets/{ticket}/priority', [TicketControlsController::class, 'updatePriority'])->name('tickets.priority.update');
|
||||
Route::post('/tickets/{ticket}/board', TicketBoardController::class)->name('tickets.board.update');
|
||||
Route::post('/tickets/{ticket}/comments', TicketCommentStoreController::class)->name('tickets.comments.store');
|
||||
Route::post('/tickets/{ticket}/attachments', TicketAttachmentStoreController::class)->name('tickets.attachments.store');
|
||||
Route::delete('/tickets/{ticket}/comments/{comment}', TicketCommentDeleteController::class)->name('tickets.comments.destroy');
|
||||
Route::get('/tickets/{ticket}', TicketShow::class)->name('tickets.show');
|
||||
Route::get('/attachments/{attachment}/download', AttachmentDownloadController::class)
|
||||
->whereNumber('attachment')
|
||||
->name('attachments.download');
|
||||
Route::get('/attachments/{attachment}/preview', [AttachmentDownloadController::class, 'preview'])
|
||||
->whereNumber('attachment')
|
||||
->name('attachments.preview');
|
||||
Route::delete('/attachments/{attachment}', [AttachmentDownloadController::class, 'destroy'])
|
||||
->whereNumber('attachment')
|
||||
->name('attachments.destroy');
|
||||
Route::post('/tickets/{ticket}/time-logs', [TicketTimeLogController::class, 'store'])
|
||||
->name('tickets.time-logs.store');
|
||||
@@ -0,0 +1,105 @@
|
||||
<?php
|
||||
|
||||
declare(strict_types=1);
|
||||
|
||||
namespace Modules\Helpdesk\Http\Controllers;
|
||||
|
||||
use App\Http\Controllers\Controller;
|
||||
use Illuminate\Http\RedirectResponse;
|
||||
use Illuminate\Http\Request;
|
||||
use Illuminate\Support\Facades\Auth;
|
||||
use Illuminate\Support\Facades\DB;
|
||||
use Illuminate\Support\Facades\Gate;
|
||||
use Illuminate\Validation\Rule;
|
||||
use Modules\Helpdesk\Models\KanbanBoard;
|
||||
use Modules\Helpdesk\Models\Status;
|
||||
use Modules\Helpdesk\Models\Ticket;
|
||||
use Modules\Helpdesk\Services\WorkflowNotificationService;
|
||||
|
||||
final class TicketBoardController extends Controller
|
||||
{
|
||||
public function __invoke(Request $request, Ticket $ticket, WorkflowNotificationService $workflow): RedirectResponse
|
||||
{
|
||||
Gate::authorize('update', $ticket);
|
||||
|
||||
$validated = $request->validate([
|
||||
'board_id' => ['required', 'integer', Rule::exists('helpdesk_kanban_boards', 'id')],
|
||||
'return_to_board_id' => ['nullable', 'integer', Rule::exists('helpdesk_kanban_boards', 'id')],
|
||||
]);
|
||||
|
||||
$targetBoardId = (int) $validated['board_id'];
|
||||
|
||||
$targetBoard = KanbanBoard::query()
|
||||
->with(['statuses' => fn ($query) => $query->orderBy('helpdesk_kanban_board_statuses.sort_order')->orderBy('helpdesk_statuses.sort_order')->orderBy('helpdesk_statuses.name')])
|
||||
->findOrFail($targetBoardId);
|
||||
|
||||
if ($targetBoard->statuses->isEmpty()) {
|
||||
$this->ensureBoardHasStatuses($targetBoardId);
|
||||
$targetBoard->load(['statuses' => fn ($query) => $query->orderBy('helpdesk_kanban_board_statuses.sort_order')->orderBy('helpdesk_statuses.sort_order')->orderBy('helpdesk_statuses.name')]);
|
||||
}
|
||||
|
||||
$fresh = DB::transaction(function () use ($ticket, $targetBoard): Ticket {
|
||||
$lockedTicket = Ticket::query()
|
||||
->visibleTo(Auth::user())
|
||||
->lockForUpdate()
|
||||
->findOrFail($ticket->id);
|
||||
|
||||
$targetStatus = $targetBoard->statuses->firstWhere('id', (int) $lockedTicket->status_id)
|
||||
?: $targetBoard->statuses->first();
|
||||
|
||||
if ($targetStatus === null) {
|
||||
$targetStatus = Status::query()->orderBy('sort_order')->orderBy('name')->firstOrFail();
|
||||
$this->addStatusToBoard($targetBoard->id, $targetStatus->id);
|
||||
}
|
||||
|
||||
$updates = [
|
||||
'board_id' => $targetBoard->id,
|
||||
'status_id' => $targetStatus->id,
|
||||
'completed_at' => $targetStatus->is_closed ? now() : null,
|
||||
'last_activity_at' => now(),
|
||||
];
|
||||
|
||||
if (DB::getSchemaBuilder()->hasColumn('helpdesk_tickets', 'updated_at')) {
|
||||
$updates['updated_at'] = now();
|
||||
}
|
||||
|
||||
$affected = DB::table('helpdesk_tickets')
|
||||
->where('id', $lockedTicket->id)
|
||||
->update($updates);
|
||||
|
||||
if ($affected < 1) {
|
||||
throw new \RuntimeException('Ticket board update did not persist.');
|
||||
}
|
||||
|
||||
return Ticket::query()
|
||||
->with(['status', 'priority', 'category', 'project', 'team', 'product', 'tags', 'checklistItems', 'board'])
|
||||
->findOrFail($lockedTicket->id);
|
||||
});
|
||||
|
||||
$workflow->dispatch($fresh, 'ticket.updated', Auth::user());
|
||||
|
||||
return redirect()
|
||||
->route('helpdesk.kanban', ['board_id' => $targetBoardId])
|
||||
->with('success', 'Ticket ' . $fresh->reference . ' moved to ' . $targetBoard->name . '.');
|
||||
}
|
||||
|
||||
private function ensureBoardHasStatuses(int $boardId): void
|
||||
{
|
||||
Status::query()
|
||||
->orderBy('sort_order')
|
||||
->orderBy('name')
|
||||
->get(['id'])
|
||||
->values()
|
||||
->each(function (Status $status, int $index) use ($boardId): void {
|
||||
$this->addStatusToBoard($boardId, (int) $status->id, ($index + 1) * 10);
|
||||
});
|
||||
}
|
||||
|
||||
private function addStatusToBoard(int $boardId, int $statusId, int $sortOrder = 999): void
|
||||
{
|
||||
DB::table('helpdesk_kanban_board_statuses')->updateOrInsert(
|
||||
['board_id' => $boardId, 'status_id' => $statusId],
|
||||
['sort_order' => $sortOrder, 'updated_at' => now(), 'created_at' => now()],
|
||||
);
|
||||
}
|
||||
}
|
||||
@@ -94,59 +94,42 @@ final class KanbanBoard extends Component
|
||||
|
||||
/**
|
||||
* Move a ticket from its current board to another board. A ticket can only belong to one board.
|
||||
*
|
||||
* This intentionally redirects to the target board after the update so the browser,
|
||||
* Livewire state and database state cannot fall back to the default board.
|
||||
*/
|
||||
public function moveTicketToBoard(int|string $ticketId, int|string|null $boardId, WorkflowNotificationService $workflow)
|
||||
public function moveTicketToBoard(int|string $ticketId, int|string|null $boardId, WorkflowNotificationService $workflow): void
|
||||
{
|
||||
if (! is_numeric($ticketId) || ! is_numeric($boardId)) {
|
||||
return;
|
||||
}
|
||||
$ticket = Ticket::query()->with('board')->visibleTo(Auth::user())->findOrFail((int) $ticketId);
|
||||
$board = KanbanBoardModel::query()->with(['statuses', 'owner:id,name,email'])->findOrFail((int) $boardId);
|
||||
$oldBoardName = $ticket->board?->name ?? 'No board';
|
||||
|
||||
$board = KanbanBoardModel::query()
|
||||
->with(['statuses' => fn ($query) => $query->orderBy('helpdesk_kanban_board_statuses.sort_order')->orderBy('helpdesk_statuses.sort_order'), 'owner:id,name,email'])
|
||||
->findOrFail((int) $boardId);
|
||||
$this->authorize('update', $ticket);
|
||||
|
||||
if ($board->statuses->isEmpty()) {
|
||||
$this->ensureBoardHasStatuses($board);
|
||||
$board->load(['statuses' => fn ($query) => $query->orderBy('helpdesk_kanban_board_statuses.sort_order')->orderBy('helpdesk_statuses.sort_order'), 'owner:id,name,email']);
|
||||
}
|
||||
if (! $board->statuses->contains('id', $ticket->status_id)) {
|
||||
$firstStatus = $board->statuses->first();
|
||||
|
||||
$fresh = DB::transaction(function () use ($ticketId, $board) {
|
||||
$ticket = Ticket::query()
|
||||
->with(['board', 'status'])
|
||||
->visibleTo(Auth::user())
|
||||
->lockForUpdate()
|
||||
->findOrFail((int) $ticketId);
|
||||
|
||||
$this->authorize('update', $ticket);
|
||||
|
||||
$targetStatus = $board->statuses->firstWhere('id', (int) $ticket->status_id)
|
||||
?: $board->statuses->first();
|
||||
|
||||
if ($targetStatus === null) {
|
||||
if ($firstStatus !== null) {
|
||||
$ticket->status_id = $firstStatus->id;
|
||||
$ticket->completed_at = $firstStatus->is_closed ? now() : null;
|
||||
} else {
|
||||
$this->addStatusToBoard($board->id, (int) $ticket->status_id);
|
||||
$targetStatus = $ticket->status;
|
||||
}
|
||||
|
||||
$ticket->forceFill([
|
||||
'board_id' => $board->id,
|
||||
'status_id' => $targetStatus?->id ?? $ticket->status_id,
|
||||
'completed_at' => $targetStatus?->is_closed ? now() : null,
|
||||
'last_activity_at' => now(),
|
||||
])->save();
|
||||
|
||||
return $ticket->fresh(['status', 'priority', 'category', 'project', 'team', 'product', 'tags', 'checklistItems', 'board']);
|
||||
});
|
||||
|
||||
if ($fresh instanceof Ticket) {
|
||||
$workflow->dispatch($fresh, 'ticket.updated', Auth::user());
|
||||
|
||||
session()->flash('success', 'Ticket ' . $fresh->reference . ' moved to ' . $board->name . '.');
|
||||
}
|
||||
|
||||
return redirect()->route('helpdesk.kanban', ['board_id' => $board->id]);
|
||||
$ticket->forceFill([
|
||||
'board_id' => $board->id,
|
||||
'last_activity_at' => now(),
|
||||
])->save();
|
||||
|
||||
$this->board_id = $board->id;
|
||||
|
||||
$fresh = $ticket->fresh(['status', 'priority', 'category', 'project', 'team', 'board']) ?? $ticket;
|
||||
$workflow->dispatch($fresh, 'ticket.updated', Auth::user());
|
||||
|
||||
$message = 'Ticket ' . $fresh->reference . ' moved from ' . $oldBoardName . ' to ' . $board->name . '.';
|
||||
session()->flash('success', $message);
|
||||
|
||||
$this->refreshBoard();
|
||||
$this->dispatch('helpdesk-kanban-moved', ticketId: (int) $fresh->id, statusId: (int) $fresh->status_id);
|
||||
$this->dispatch('wms:toast', type: 'success', title: 'Board changed', message: $message);
|
||||
}
|
||||
|
||||
/**
|
||||
|
||||
@@ -153,12 +153,22 @@
|
||||
</div>
|
||||
|
||||
|
||||
<div class="mt-3 rounded-xl border border-emerald-500/20 bg-emerald-950/20 p-2">
|
||||
<form method="POST" action="{{ route('helpdesk.tickets.board.update', $ticket) }}"
|
||||
class="mt-3 rounded-xl border border-emerald-500/20 bg-emerald-950/20 p-2"
|
||||
onclick="event.stopPropagation()"
|
||||
onmousedown="event.stopPropagation()"
|
||||
ondragstart="event.preventDefault(); event.stopPropagation();">
|
||||
@csrf
|
||||
<input type="hidden" name="return_to_board_id" value="{{ $board?->id }}">
|
||||
<label
|
||||
class="mb-1 block text-[11px] font-bold uppercase tracking-wide text-emerald-200/80">Board</label>
|
||||
<div class="hd-ticket-board-select-wrap">
|
||||
<select class="hd-ticket-board-select"
|
||||
wire:change="moveTicketToBoard({{ $ticket->id }}, $event.target.value)"
|
||||
<select name="board_id"
|
||||
class="hd-ticket-board-select"
|
||||
draggable="false"
|
||||
onchange="this.form.requestSubmit ? this.form.requestSubmit() : this.form.submit()"
|
||||
onclick="event.stopPropagation()"
|
||||
onmousedown="event.stopPropagation()"
|
||||
aria-label="Move {{ $ticket->reference }} to another board">
|
||||
@foreach ($boards as $ticketBoard)
|
||||
<option value="{{ $ticketBoard->id }}"
|
||||
@@ -166,7 +176,7 @@
|
||||
@endforeach
|
||||
</select>
|
||||
</div>
|
||||
</div>
|
||||
</form>
|
||||
@if ($ticket->tags->isNotEmpty())
|
||||
<div class="mt-3 flex flex-wrap gap-1">
|
||||
@foreach ($ticket->tags as $tag)
|
||||
|
||||
@@ -6,6 +6,7 @@ use Illuminate\Support\Facades\Route;
|
||||
use Modules\Helpdesk\Http\Controllers\AttachmentDownloadController;
|
||||
use Modules\Helpdesk\Http\Controllers\HelpdeskController;
|
||||
use Modules\Helpdesk\Http\Controllers\TicketAttachmentStoreController;
|
||||
use Modules\Helpdesk\Http\Controllers\TicketBoardController;
|
||||
use Modules\Helpdesk\Http\Controllers\TicketCommentDeleteController;
|
||||
use Modules\Helpdesk\Http\Controllers\TicketCommentStoreController;
|
||||
use Modules\Helpdesk\Http\Controllers\TicketControlsController;
|
||||
@@ -33,6 +34,7 @@ Route::get('/tickets/{ticket}/edit', TicketEdit::class)->name('tickets.edit');
|
||||
Route::post('/tickets/{ticket}/agent', [TicketControlsController::class, 'updateAgent'])->name('tickets.agent.update');
|
||||
Route::post('/tickets/{ticket}/status', [TicketControlsController::class, 'updateStatus'])->name('tickets.status.update');
|
||||
Route::post('/tickets/{ticket}/priority', [TicketControlsController::class, 'updatePriority'])->name('tickets.priority.update');
|
||||
Route::post('/tickets/{ticket}/board', TicketBoardController::class)->name('tickets.board.update');
|
||||
Route::post('/tickets/{ticket}/comments', TicketCommentStoreController::class)->name('tickets.comments.store');
|
||||
Route::post('/tickets/{ticket}/attachments', TicketAttachmentStoreController::class)->name('tickets.attachments.store');
|
||||
Route::delete('/tickets/{ticket}/comments/{comment}', TicketCommentDeleteController::class)->name('tickets.comments.destroy');
|
||||
|
||||
Reference in New Issue
Block a user