FIXING TICKET SAVE

Modules/Helpdesk/Services/AgentAssignmentService.php

@@ -7,6 +7,7 @@ namespace Modules\Helpdesk\Services;
 use App\Models\User;
 use Illuminate\Database\Eloquent\Builder;
 use Modules\Helpdesk\Models\Category;
+use Modules\Helpdesk\Models\Ticket;
 
 final class AgentAssignmentService
 {
@@ -22,9 +23,13 @@ final class AgentAssignmentService
             ->where(static function (Builder $query): void {
                 $query->where('helpdesk_agent', true)->orWhere('helpdesk_admin', true);
             })
-            ->withCount(['helpdeskAssignedTickets as open_helpdesk_tickets_count' => static function (Builder $query): void {
-                $query->whereNull('completed_at');
-            }]);
+            ->selectSub(
+                Ticket::query()
+                    ->selectRaw('count(*)')
+                    ->whereColumn('helpdesk_tickets.agent_id', 'users.id')
+                    ->whereNull('helpdesk_tickets.completed_at'),
+                'open_helpdesk_tickets_count'
+            );
 
         if ($categoryId !== null) {
             $category = Category::query()->find($categoryId);