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start to add new features

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Mark Gregory
2026-06-23 11:24:17 +01:00
parent 4ee0b8e604
commit aec6989053
11 changed files with 201 additions and 28 deletions
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Modules/Helpdesk/changelog.yaml
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@@ -139,3 +139,15 @@
- Added an isSaving guard and save-target loading state so duplicate clicks cannot create duplicate submit attempts.
- Added regression coverage proving draft edits do not fire validation before submit.
- Preserved append-only changelog history.
- version: 1.9.43
date: 2026-06-23
type: feature
summary: Add Helpdesk stabilisation pack for spellcheck, durable ticket references, workflow documentation and regression coverage.
changes:
- Added a dedicated helpdesk_ticket_sequences migration so ticket references use a durable yearly sequence instead of relying only on scanning existing tickets.
- Updated TicketReferenceService to lock and increment the yearly sequence row inside the ticket creation transaction while still seeding the initial value from active and soft-deleted ticket references.
- Enabled browser-native spell checking on ticket creation, public replies, threaded replies, timer notes and closure comments.
- Added README workflow instructions for create, public reply, internal note, close, reopen, SLA, timers, attachments, spell checking and ticket reference sequencing.
- Added regression coverage for the sequence implementation, spellcheck wiring and documented stabilised workflows.
- Preserved append-only changelog history.