new helpdesk module

This commit is contained in:
Mark Gregory
2026-06-12 09:41:57 +01:00
parent 67c9bb22d9
commit da35c7eb95
50 changed files with 1874 additions and 270 deletions
@@ -1,21 +1,47 @@
<?php
namespace Modules\Helpdesk\Database\Seeders;
declare(strict_types=1);
namespace Modules\Helpdesk\database\seeders;
use Illuminate\Database\Seeder;
use Illuminate\Database\Eloquent\Model;
use Illuminate\Support\Str;
use Modules\Helpdesk\Models\Category;
use Modules\Helpdesk\Models\Priority;
use Modules\Helpdesk\Models\Project;
use Modules\Helpdesk\Models\Status;
class HelpdeskDatabaseSeeder extends Seeder
final class HelpdeskDatabaseSeeder extends Seeder
{
/**
* Run the database seeds.
*
* @return void
*/
public function run()
/** @return void */
public function run(): void
{
Model::unguard();
foreach ([
['name' => 'Open', 'slug' => 'open', 'color' => 'blue', 'sort_order' => 10, 'is_closed' => false],
['name' => 'In Progress', 'slug' => 'in-progress', 'color' => 'amber', 'sort_order' => 20, 'is_closed' => false],
['name' => 'Waiting Customer', 'slug' => 'waiting-customer', 'color' => 'purple', 'sort_order' => 30, 'is_closed' => false],
['name' => 'Closed', 'slug' => 'closed', 'color' => 'green', 'sort_order' => 90, 'is_closed' => true],
] as $row) {
Status::query()->updateOrCreate(['slug' => $row['slug']], $row);
}
// $this->call("OthersTableSeeder");
foreach ([
['name' => 'Low', 'slug' => 'low', 'color' => 'zinc', 'sort_order' => 10],
['name' => 'Normal', 'slug' => 'normal', 'color' => 'blue', 'sort_order' => 20],
['name' => 'High', 'slug' => 'high', 'color' => 'orange', 'sort_order' => 30],
['name' => 'Critical', 'slug' => 'critical', 'color' => 'red', 'sort_order' => 40],
] as $row) {
Priority::query()->updateOrCreate(['slug' => $row['slug']], $row);
}
foreach (['General Support', 'Software', 'Hardware', 'Access Request', 'Incident'] as $name) {
Category::query()->updateOrCreate(['slug' => Str::slug($name)], ['name' => $name, 'color' => 'blue']);
}
Project::query()->updateOrCreate(['slug' => 'internal-helpdesk'], [
'title' => 'Internal Helpdesk',
'color' => 'blue',
'description' => 'Default project for internal helpdesk tickets.',
]);
}
}