new helpdesk module

Modules/Helpdesk/Livewire/HelpdeskDashboardWidget.php

@@ -0,0 +1,28 @@
+<?php
+
+declare(strict_types=1);
+
+namespace Modules\Helpdesk\Livewire;
+
+use Illuminate\Contracts\View\View;
+use Illuminate\Support\Facades\Auth;
+use Livewire\Component;
+use Modules\Helpdesk\Models\Ticket;
+
+final class HelpdeskDashboardWidget extends Component
+{
+    /** @return View */
+    public function render(): View
+    {
+        $user = Auth::user();
+
+        $base = Ticket::query()->visibleTo($user);
+
+        return view('helpdesk::livewire.dashboard-widget', [
+            'openCount' => (clone $base)->whereNull('completed_at')->count(),
+            'closedCount' => (clone $base)->whereNotNull('completed_at')->count(),
+            'criticalCount' => (clone $base)->whereNull('completed_at')->whereHas('priority', static fn ($q) => $q->where('slug', 'critical'))->count(),
+            'recentTickets' => (clone $base)->with(['status', 'priority'])->latest('last_activity_at')->limit(5)->get(),
+        ]);
+    }
+}