new helpdesk module

2026-06-12 09:41:57 +01:00
parent 67c9bb22d9
commit da35c7eb95
50 changed files with 1874 additions and 270 deletions
@@ -0,0 +1,79 @@
+<?php
+
+declare(strict_types=1);
+
+namespace Modules\Helpdesk\Livewire;
+
+use Illuminate\Contracts\View\View;
+use Illuminate\Support\Facades\Auth;
+use Livewire\Attributes\Validate;
+use Livewire\Component;
+use Livewire\Features\SupportFileUploads\TemporaryUploadedFile;
+use Livewire\WithFileUploads;
+use Modules\Helpdesk\Models\Category;
+use Modules\Helpdesk\Models\Priority;
+use Modules\Helpdesk\Models\Project;
+use Modules\Helpdesk\Services\TicketService;
+
+final class TicketCreate extends Component
+{
+    use WithFileUploads;
+
+    #[Validate('required|string|max:200')]
+    public string $subject = '';
+
+    #[Validate('required|string|min:10')]
+    public string $body = '';
+
+    #[Validate('required|integer|exists:helpdesk_priorities,id')]
+    public ?int $priority_id = null;
+
+    #[Validate('nullable|integer|exists:helpdesk_categories,id')]
+    public ?int $category_id = null;
+
+    #[Validate('nullable|integer|exists:helpdesk_projects,id')]
+    public ?int $project_id = null;
+
+    #[Validate('nullable|date')]
+    public ?string $due_at = null;
+
+    /** @var array<int, TemporaryUploadedFile> */
+    #[Validate('array')]
+    public array $attachments = [];
+
+    /**
+     * Store a new helpdesk ticket.
+     *
+     * @param TicketService $tickets
+     * @return mixed
+     */
+    public function save(TicketService $tickets): mixed
+    {
+        $this->validate([
+            'attachments.*' => 'file|max:' . config('helpdesk.max_upload_kb') . '|mimes:' . implode(',', config('helpdesk.allowed_mimes')),
+        ]);
+
+        $ticket = $tickets->create(Auth::user(), [
+            'subject' => $this->subject,
+            'body' => $this->body,
+            'priority_id' => $this->priority_id,
+            'category_id' => $this->category_id,
+            'project_id' => $this->project_id,
+            'due_at' => $this->due_at,
+        ], $this->attachments);
+
+        session()->flash('success', 'Ticket ' . $ticket->reference . ' has been created.');
+
+        return $this->redirectRoute('helpdesk.tickets.show', $ticket, navigate: true);
+    }
+
+    /** @return View */
+    public function render(): View
+    {
+        return view('helpdesk::livewire.ticket-create', [
+            'priorities' => Priority::query()->orderBy('sort_order')->get(),
+            'categories' => Category::query()->orderBy('name')->get(),
+            'projects' => Project::query()->whereNull('archived_at')->orderBy('title')->get(),
+        ])->layout('layouts.app');
+    }
+}