new helpdesk module

2026-06-12 09:41:57 +01:00
parent 67c9bb22d9
commit da35c7eb95
50 changed files with 1874 additions and 270 deletions
@@ -0,0 +1,54 @@
+<?php
+
+declare(strict_types=1);
+
+namespace Modules\Helpdesk\Services;
+
+use Illuminate\Http\UploadedFile;
+use Illuminate\Support\Facades\Storage;
+use Modules\Helpdesk\Models\Attachment;
+use Modules\Helpdesk\Models\Comment;
+use Modules\Helpdesk\Models\Ticket;
+
+final class AttachmentService
+{
+    /**
+     * Store uploaded files against a ticket and optional comment.
+     *
+     * @param Ticket $ticket
+     * @param array<int, UploadedFile> $files
+     * @param int $userId
+     * @param Comment|null $comment
+     * @return void
+     */
+    public function storeMany(Ticket $ticket, array $files, int $userId, ?Comment $comment = null): void
+    {
+        foreach ($files as $file) {
+            $disk = (string) config('helpdesk.disk');
+            $path = $file->store('tickets/' . $ticket->id, $disk);
+
+            Attachment::query()->create([
+                'ticket_id' => $ticket->id,
+                'comment_id' => $comment?->id,
+                'user_id' => $userId,
+                'disk' => $disk,
+                'path' => $path,
+                'original_name' => $file->getClientOriginalName(),
+                'mime_type' => $file->getClientMimeType(),
+                'size' => $file->getSize() ?: 0,
+            ]);
+        }
+    }
+
+    /**
+     * Delete a stored attachment and its backing file.
+     *
+     * @param Attachment $attachment
+     * @return void
+     */
+    public function delete(Attachment $attachment): void
+    {
+        Storage::disk($attachment->disk)->delete($attachment->path);
+        $attachment->delete();
+    }
+}