Updated the helpdesk module
This commit is contained in:
Mark Gregory
@@ -1,11 +1,11 @@
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<div class="mx-auto max-w-[1800px] space-y-6" dusk="helpdesk-kanban-board" data-helpdesk-kanban-root>
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<div class="mx-auto max-w-[1800px] space-y-6" dusk="helpdesk-kanban-board">
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<div class="overflow-hidden rounded-3xl border border-zinc-200 bg-white shadow-sm dark:border-zinc-700 dark:bg-zinc-900">
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<div class="bg-gradient-to-br from-slate-950 via-slate-900 to-blue-950 px-6 py-7 text-white">
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<div class="flex flex-col gap-4 lg:flex-row lg:items-center lg:justify-between">
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<div>
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<p class="text-xs font-semibold uppercase tracking-[0.28em] text-blue-200">Helpdesk workflow</p>
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<h1 class="mt-2 text-3xl font-semibold tracking-tight">Kanban board</h1>
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<p class="mt-2 max-w-3xl text-sm text-blue-100/90">Drag tickets between configured board columns. Boards and columns are managed in Helpdesk Settings.</p>
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<p class="mt-2 max-w-3xl text-sm text-blue-100/90">Drag tickets between board columns. Boards and columns are configured in Helpdesk Settings.</p>
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</div>
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<div class="flex flex-wrap gap-2">
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@@ -23,168 +23,151 @@
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</div>
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@endif
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<div class="flex flex-col gap-3 rounded-2xl border border-zinc-200 bg-white p-4 shadow-sm dark:border-zinc-700 dark:bg-zinc-900 md:flex-row md:items-center md:justify-between">
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<div>
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<h2 class="text-sm font-semibold text-zinc-900 dark:text-zinc-100">Active board</h2>
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<p class="text-xs text-zinc-500 dark:text-zinc-400">{{ $board?->description ?: 'Use settings to configure which statuses appear on each board.' }}</p>
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@if ($boards->isEmpty())
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<div class="rounded-2xl border border-amber-300 bg-amber-50 px-5 py-4 text-sm text-amber-900 dark:border-amber-800 dark:bg-amber-950 dark:text-amber-100">
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No Kanban boards exist yet. Open Helpdesk Settings and create a board with at least one status column.
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</div>
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@else
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<div class="flex flex-col gap-3 rounded-2xl border border-zinc-200 bg-white p-4 shadow-sm dark:border-zinc-700 dark:bg-zinc-900 md:flex-row md:items-center md:justify-between">
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<div>
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<h2 class="text-sm font-semibold text-zinc-900 dark:text-zinc-100">Active board</h2>
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<p class="text-xs text-zinc-500 dark:text-zinc-400">{{ $board?->description ?: 'Use settings to configure which statuses appear as draggable columns.' }}</p>
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</div>
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<select wire:model.live="board_id" class="min-w-[260px] rounded-xl border-zinc-300 shadow-sm focus:border-blue-500 focus:ring-blue-500 dark:border-zinc-700 dark:bg-zinc-950 dark:text-zinc-100">
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@foreach ($boards as $availableBoard)
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<option value="{{ $availableBoard->id }}">{{ $availableBoard->name }}</option>
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@endforeach
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</select>
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</div>
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<select wire:model.live="board_id" class="min-w-[260px] rounded-xl border-zinc-300 shadow-sm focus:border-blue-500 focus:ring-blue-500 dark:border-zinc-700 dark:bg-zinc-950 dark:text-zinc-100">
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@foreach ($boards as $availableBoard)
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<option value="{{ $availableBoard->id }}">{{ $availableBoard->name }}</option>
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@endforeach
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</select>
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</div>
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<div class="flex gap-4 overflow-x-auto pb-4" data-helpdesk-kanban-board>
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@foreach ($statuses as $status)
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@php($tickets = $ticketsByStatus[$status->id] ?? collect())
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<div class="flex gap-4 overflow-x-auto pb-4">
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@foreach ($statuses as $status)
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@php($tickets = $ticketsByStatus[$status->id] ?? collect())
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<section class="flex min-h-[640px] w-[330px] shrink-0 flex-col overflow-hidden rounded-2xl border border-zinc-200 bg-zinc-100 shadow-sm dark:border-zinc-700 dark:bg-zinc-950" dusk="kanban-column-{{ $status->slug }}" wire:key="kanban-column-{{ $status->id }}">
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<header class="border-b border-zinc-200 bg-white px-4 py-4 dark:border-zinc-800 dark:bg-zinc-900">
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<div class="flex items-start justify-between gap-3">
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<div>
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<h2 class="text-sm font-bold uppercase tracking-wide text-zinc-900 dark:text-zinc-100">{{ $status->name }}</h2>
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<p class="mt-1 text-xs text-zinc-500">{{ $tickets->count() }} tickets</p>
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<section class="flex min-h-[640px] w-[330px] shrink-0 flex-col overflow-hidden rounded-2xl border border-zinc-200 bg-zinc-100 shadow-sm dark:border-zinc-700 dark:bg-zinc-950" dusk="kanban-column-{{ $status->slug }}">
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<header class="border-b border-zinc-200 bg-white px-4 py-4 dark:border-zinc-800 dark:bg-zinc-900">
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<div class="flex items-start justify-between gap-3">
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<div>
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<h2 class="text-sm font-bold uppercase tracking-wide text-zinc-900 dark:text-zinc-100">{{ $status->name }}</h2>
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<p class="mt-1 text-xs text-zinc-500">{{ $tickets->count() }} tickets</p>
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</div>
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<span class="inline-flex h-4 w-4 rounded-full ring-4 ring-zinc-100 dark:ring-zinc-800" style="background-color: {{ \Modules\Helpdesk\Support\Color::css($status->color) }}"></span>
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</div>
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<span class="inline-flex h-4 w-4 rounded-full ring-4 ring-zinc-100 dark:ring-zinc-800" style="background-color: {{ \Modules\Helpdesk\Support\Color::css($status->color) }}"></span>
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</div>
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</header>
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</header>
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<div
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class="helpdesk-kanban-column min-h-[560px] flex-1 space-y-3 p-3 transition data-[drop-ready=true]:bg-blue-50 dark:data-[drop-ready=true]:bg-blue-950/30"
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data-helpdesk-kanban-column
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data-status-id="{{ $status->id }}"
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>
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@forelse ($tickets as $ticket)
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<article
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class="group cursor-grab rounded-2xl border border-zinc-200 bg-white p-4 shadow-sm transition hover:-translate-y-0.5 hover:shadow-md active:cursor-grabbing dark:border-zinc-800 dark:bg-zinc-900"
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draggable="true"
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data-helpdesk-kanban-ticket
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data-ticket-id="{{ $ticket->id }}"
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dusk="kanban-ticket-{{ $ticket->id }}"
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wire:key="kanban-ticket-{{ $ticket->id }}"
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>
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<div class="flex items-start justify-between gap-3">
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<div class="min-w-0">
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<div class="font-mono text-xs font-semibold text-blue-700 dark:text-blue-300">{{ $ticket->reference }}</div>
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<h3 class="mt-1 line-clamp-3 text-sm font-semibold leading-5 text-zinc-900 dark:text-zinc-100">{{ $ticket->subject }}</h3>
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<div
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class="helpdesk-kanban-column min-h-[560px] flex-1 space-y-3 p-3 transition data-[drag-over=true]:bg-blue-50 dark:data-[drag-over=true]:bg-blue-950/30"
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data-helpdesk-kanban-column
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data-status-id="{{ $status->id }}"
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>
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@forelse ($tickets as $ticket)
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<article
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class="group cursor-grab rounded-2xl border border-zinc-200 bg-white p-4 shadow-sm transition hover:-translate-y-0.5 hover:shadow-md active:cursor-grabbing dark:border-zinc-800 dark:bg-zinc-900"
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draggable="true"
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data-helpdesk-kanban-ticket
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data-ticket-id="{{ $ticket->id }}"
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dusk="kanban-ticket-{{ $ticket->id }}"
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>
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<div class="flex items-start justify-between gap-3">
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<div class="min-w-0">
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<div class="font-mono text-xs font-semibold text-blue-700 dark:text-blue-300">{{ $ticket->reference }}</div>
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<h3 class="mt-1 line-clamp-3 text-sm font-semibold leading-5 text-zinc-900 dark:text-zinc-100">{{ $ticket->subject }}</h3>
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</div>
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@if ($ticket->priority)
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<span class="shrink-0 rounded-full px-2 py-1 text-xs font-bold text-white" style="background-color: {{ \Modules\Helpdesk\Support\Color::css($ticket->priority->color) }}">
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{{ $ticket->priority->name }}
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</span>
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@endif
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</div>
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@if ($ticket->priority)
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<span class="shrink-0 rounded-full px-2 py-1 text-xs font-bold text-white" style="background-color: {{ \Modules\Helpdesk\Support\Color::css($ticket->priority->color) }}">
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{{ $ticket->priority->name }}
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</span>
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@endif
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</div>
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<div class="mt-3 space-y-1.5 text-xs text-zinc-500 dark:text-zinc-400">
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<div class="flex items-center gap-2"><i class="fa-solid fa-user w-3" aria-hidden="true"></i> {{ $ticket->owner?->name ?? 'Unknown' }}</div>
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<div class="flex items-center gap-2"><i class="fa-solid fa-user-gear w-3" aria-hidden="true"></i> {{ $ticket->agent?->name ?? 'Unassigned' }}</div>
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@if ($ticket->project)
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<div class="flex items-center gap-2"><i class="fa-solid fa-diagram-project w-3" aria-hidden="true"></i> {{ $ticket->project->title }}</div>
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@endif
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@if ($ticket->team)
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<div class="flex items-center gap-2"><i class="fa-solid fa-users w-3" aria-hidden="true"></i> {{ $ticket->team->name }}</div>
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@endif
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</div>
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<div class="mt-3 space-y-1.5 text-xs text-zinc-500 dark:text-zinc-400">
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<div class="flex items-center gap-2"><i class="fa-solid fa-user w-3" aria-hidden="true"></i> {{ $ticket->owner?->name ?? 'Unknown' }}</div>
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<div class="flex items-center gap-2"><i class="fa-solid fa-user-gear w-3" aria-hidden="true"></i> {{ $ticket->agent?->name ?? 'Unassigned' }}</div>
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@if ($ticket->project)
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<div class="flex items-center gap-2"><i class="fa-solid fa-diagram-project w-3" aria-hidden="true"></i> {{ $ticket->project->title }}</div>
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@endif
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@if ($ticket->team)
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<div class="flex items-center gap-2"><i class="fa-solid fa-users w-3" aria-hidden="true"></i> {{ $ticket->team->name }}</div>
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@endif
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<div class="mt-4 flex items-center justify-between gap-2 border-t border-zinc-100 pt-3 dark:border-zinc-800">
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<a href="{{ route('helpdesk.tickets.show', $ticket) }}" wire:navigate class="rounded-lg bg-blue-600 px-3 py-1.5 text-xs font-semibold text-white hover:bg-blue-700">Open</a>
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@can('update', $ticket)
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<a href="{{ route('helpdesk.tickets.edit', $ticket) }}" wire:navigate class="rounded-lg bg-emerald-600 px-3 py-1.5 text-xs font-semibold text-white hover:bg-emerald-700">Edit</a>
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@endcan
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</div>
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</article>
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@empty
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<div class="rounded-2xl border border-dashed border-zinc-300 bg-white p-6 text-center text-sm text-zinc-500 dark:border-zinc-700 dark:bg-zinc-900">
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Drop tickets here for {{ $status->name }}.
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</div>
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<div class="mt-4 flex items-center justify-between gap-2 border-t border-zinc-100 pt-3 dark:border-zinc-800">
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<a href="{{ route('helpdesk.tickets.show', $ticket) }}" wire:navigate class="rounded-lg bg-blue-600 px-3 py-1.5 text-xs font-semibold text-white hover:bg-blue-700">Open</a>
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@can('update', $ticket)
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<a href="{{ route('helpdesk.tickets.edit', $ticket) }}" wire:navigate class="rounded-lg bg-emerald-600 px-3 py-1.5 text-xs font-semibold text-white hover:bg-emerald-700">Edit</a>
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@endcan
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</div>
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</article>
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@empty
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<div class="rounded-2xl border border-dashed border-zinc-300 bg-white p-6 text-center text-sm text-zinc-500 dark:border-zinc-700 dark:bg-zinc-900">
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Drop tickets here for {{ $status->name }}.
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</div>
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@endforelse
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</div>
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</section>
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@endforeach
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</div>
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@endforelse
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</div>
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</section>
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@endforeach
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</div>
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@endif
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@script
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<script>
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const initialiseHelpdeskNativeKanban = function () {
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document.querySelectorAll('[data-helpdesk-kanban-root]').forEach(function (root) {
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if (root.dataset.nativeKanbanReady === '1') {
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return;
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}
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const initialiseHelpdeskKanban = function () {
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let draggedTicketId = null;
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root.dataset.nativeKanbanReady = '1';
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root.addEventListener('dragstart', function (event) {
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const card = event.target.closest('[data-helpdesk-kanban-ticket]');
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if (!card || event.target.closest('a, button, input, select, textarea')) {
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return;
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}
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document.querySelectorAll('[data-helpdesk-kanban-ticket]').forEach(function (card) {
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if (card.dataset.nativeDragReady === '1') return;
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card.dataset.nativeDragReady = '1';
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card.addEventListener('dragstart', function (event) {
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draggedTicketId = card.dataset.ticketId;
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event.dataTransfer.effectAllowed = 'move';
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event.dataTransfer.setData('text/plain', card.dataset.ticketId);
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event.dataTransfer.setData('application/x-helpdesk-ticket', card.dataset.ticketId);
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card.classList.add('opacity-50', 'ring-2', 'ring-blue-400');
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event.dataTransfer.setData('text/plain', draggedTicketId);
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card.classList.add('opacity-60');
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});
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root.addEventListener('dragend', function (event) {
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const card = event.target.closest('[data-helpdesk-kanban-ticket]');
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if (card) {
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card.classList.remove('opacity-50', 'ring-2', 'ring-blue-400');
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}
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root.querySelectorAll('[data-helpdesk-kanban-column]').forEach(function (column) {
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column.dataset.dropReady = 'false';
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card.addEventListener('dragend', function () {
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card.classList.remove('opacity-60');
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document.querySelectorAll('[data-helpdesk-kanban-column]').forEach(function (column) {
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column.dataset.dragOver = 'false';
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});
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});
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});
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root.addEventListener('dragover', function (event) {
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const column = event.target.closest('[data-helpdesk-kanban-column]');
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if (!column) {
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return;
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}
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document.querySelectorAll('[data-helpdesk-kanban-column]').forEach(function (column) {
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if (column.dataset.nativeDropReady === '1') return;
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column.dataset.nativeDropReady = '1';
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column.addEventListener('dragover', function (event) {
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event.preventDefault();
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event.dataTransfer.dropEffect = 'move';
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column.dataset.dropReady = 'true';
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column.dataset.dragOver = 'true';
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});
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root.addEventListener('dragleave', function (event) {
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const column = event.target.closest('[data-helpdesk-kanban-column]');
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if (column && !column.contains(event.relatedTarget)) {
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column.dataset.dropReady = 'false';
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column.addEventListener('dragleave', function (event) {
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if (!column.contains(event.relatedTarget)) {
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column.dataset.dragOver = 'false';
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}
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});
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root.addEventListener('drop', function (event) {
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const column = event.target.closest('[data-helpdesk-kanban-column]');
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if (!column) {
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return;
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}
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column.addEventListener('drop', function (event) {
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event.preventDefault();
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column.dataset.dropReady = 'false';
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column.dataset.dragOver = 'false';
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const ticketId = event.dataTransfer.getData('application/x-helpdesk-ticket') || event.dataTransfer.getData('text/plain');
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const ticketId = event.dataTransfer.getData('text/plain') || draggedTicketId;
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const statusId = column.dataset.statusId;
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if (!ticketId || !statusId) {
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return;
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}
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if (!ticketId || !statusId) return;
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$wire.moveTicket(ticketId, statusId);
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});
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});
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};
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initialiseHelpdeskNativeKanban();
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document.addEventListener('livewire:navigated', initialiseHelpdeskNativeKanban);
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initialiseHelpdeskKanban();
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document.addEventListener('livewire:navigated', initialiseHelpdeskKanban);
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document.addEventListener('livewire:updated', initialiseHelpdeskKanban);
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</script>
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@endscript
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</div>
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Reference in New Issue
Block a user