phases one of time logged
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Mark Gregory
@@ -32,12 +32,136 @@
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<i class="fa-solid fa-arrow-left mr-2" aria-hidden="true"></i>
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Back
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</a>
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@can('update', $ticket)
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<a href="{{ route('helpdesk.tickets.edit', $ticket) }}" wire:navigate class="inline-flex items-center rounded-lg bg-emerald-600 px-3 py-2 text-xs font-bold text-white shadow-sm hover:bg-emerald-700">
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<i class="fa-solid fa-pen-to-square mr-2" aria-hidden="true"></i>
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Edit
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</a>
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<div class="rounded-xl border border-zinc-200 bg-white p-4 shadow-sm dark:border-zinc-700 dark:bg-zinc-900">
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<div class="-mx-4 -mt-4 mb-4 rounded-t-xl bg-indigo-700 px-4 py-4 text-white">
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<div class="flex items-center gap-3">
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<span class="inline-flex h-12 w-12 shrink-0 items-center justify-center rounded-xl bg-indigo-950 text-white ring-1 ring-indigo-300/60 shadow-lg">
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<i class="fa-solid fa-sliders text-lg" aria-hidden="true"></i>
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</span>
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<div class="min-w-0">
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<h2 class="text-lg font-black uppercase tracking-wide">Ticket controls</h2>
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<p class="text-xs font-semibold text-indigo-100">Log time, assignment, status and priority</p>
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</div>
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</div>
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</div>
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@if (session('ticket-action-updated'))
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<div class="mb-4 rounded-lg border border-emerald-200 bg-emerald-50 px-3 py-2 text-xs font-bold text-emerald-800 dark:border-emerald-800 dark:bg-emerald-950 dark:text-emerald-100">
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{{ session('ticket-action-updated') }}
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</div>
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@endif
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<form method="POST" action="{{ route('helpdesk.tickets.time-logs.store', $ticket) }}" class="mb-4 space-y-2">
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@csrf
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<label class="block text-xs font-bold text-zinc-700 dark:text-zinc-200" for="ticket_time_minutes">
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Log time
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</label>
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<div class="grid grid-cols-[1fr_auto] gap-2">
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<input
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id="ticket_time_minutes"
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name="minutes"
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type="number"
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min="1"
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max="1440"
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placeholder="Minutes"
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class="block w-full rounded-lg border border-zinc-300 bg-white p-2 text-xs font-semibold text-zinc-900 shadow-sm focus:border-emerald-500 focus:ring-emerald-500 dark:border-zinc-700 dark:bg-zinc-950 dark:text-zinc-100"
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data-dusk="ticket-time-minutes"
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>
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<button
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type="submit"
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dusk="log-ticket-time"
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data-dusk="log-ticket-time"
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class="inline-flex items-center justify-center rounded-lg bg-emerald-600 px-3 py-2 text-xs font-black text-white shadow-sm transition hover:bg-emerald-700 focus:outline-none focus:ring-2 focus:ring-emerald-400/70"
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>
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<i class="fa-solid fa-clock mr-2" aria-hidden="true"></i>
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<span>Log</span>
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</button>
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</div>
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<textarea
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name="description"
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rows="2"
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placeholder="Optional work note"
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class="block w-full rounded-lg border border-zinc-300 bg-white p-2 text-xs font-semibold text-zinc-900 shadow-sm focus:border-emerald-500 focus:ring-emerald-500 dark:border-zinc-700 dark:bg-zinc-950 dark:text-zinc-100"
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data-dusk="ticket-time-description"
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></textarea>
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@error('minutes')
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<p class="text-xs font-bold text-red-600 dark:text-red-400">{{ $message }}</p>
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@enderror
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@error('description')
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<p class="text-xs font-bold text-red-600 dark:text-red-400">{{ $message }}</p>
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@enderror
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</form>
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<form method="POST" action="{{ route('helpdesk.tickets.agent.update', $ticket) }}" class="mb-4 space-y-2">
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@csrf
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<label class="block text-xs font-bold text-zinc-700 dark:text-zinc-200" for="show_agent_id">Assigned agent</label>
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<select id="show_agent_id" name="agent_id" class="hd-select block w-full rounded-lg border border-zinc-300 bg-white p-2 text-xs font-semibold text-zinc-900 shadow-sm focus:border-emerald-500 focus:ring-emerald-500 dark:border-zinc-700 dark:bg-zinc-950 dark:text-zinc-100" data-dusk="ticket-show-agent">
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<option value="" @selected($agent_id === null)>Unassigned</option>
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@forelse ($agents as $agent)
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<option value="{{ $agent->id }}" @selected((int) $agent_id === (int) $agent->id)>{{ $agent->name }} · {{ $agent->email }}</option>
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@empty
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<option value="" disabled>No users available for assignment</option>
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@endforelse
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</select>
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@error('agent_id')
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<p class="text-xs font-bold text-red-600 dark:text-red-400">{{ $message }}</p>
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@enderror
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<button type="submit" dusk="update-agent" data-dusk="update-agent" class="inline-flex items-center justify-center rounded-lg bg-emerald-600 px-3 py-2 text-xs font-black text-white shadow-sm transition hover:bg-emerald-700 focus:outline-none focus:ring-2 focus:ring-emerald-400/70">
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<i class="fa-solid fa-user-check mr-2" aria-hidden="true"></i>
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<span>Assign agent</span>
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</button>
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</form>
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<form method="POST" action="{{ route('helpdesk.tickets.status.update', $ticket) }}" class="mb-4 space-y-2">
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@csrf
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<label class="block text-xs font-bold text-zinc-700 dark:text-zinc-200" for="show_status_id">Status</label>
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<select id="show_status_id" name="status_id" class="hd-select block min-h-10 w-full rounded-lg border border-zinc-300 bg-white px-3 py-2 text-xs font-semibold text-zinc-900 shadow-sm focus:border-blue-500 focus:ring-blue-500 dark:border-zinc-700 dark:bg-zinc-950 dark:text-zinc-100" data-dusk="ticket-show-status">
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@foreach ($statuses as $status)
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<option value="{{ $status->id }}" @selected((int) $status_id === (int) $status->id)>{{ $status->name }}</option>
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@endforeach
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</select>
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@error('status_id')
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<p class="text-xs font-bold text-red-600 dark:text-red-400">{{ $message }}</p>
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@enderror
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<button type="submit" dusk="update-status" class="inline-flex items-center justify-center rounded-lg bg-blue-600 px-3 py-2 text-xs font-black text-white shadow-sm transition hover:bg-blue-700 focus:outline-none focus:ring-2 focus:ring-blue-400/70">
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<i class="fa-solid fa-circle-check mr-2" aria-hidden="true"></i>
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<span>Update status</span>
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</button>
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</form>
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<form method="POST" action="{{ route('helpdesk.tickets.priority.update', $ticket) }}" class="space-y-2">
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@csrf
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<label class="block text-xs font-bold text-zinc-700 dark:text-zinc-200" for="show_priority_id">Priority</label>
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<select id="show_priority_id" name="priority_id" class="hd-select block w-full rounded-lg border border-zinc-300 bg-white p-2 text-xs font-semibold text-zinc-900 shadow-sm focus:border-amber-500 focus:ring-amber-500 dark:border-zinc-700 dark:bg-zinc-950 dark:text-zinc-100" data-dusk="ticket-show-priority">
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@foreach ($priorities as $priority)
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<option value="{{ $priority->id }}" @selected((int) $priority_id === (int) $priority->id)>{{ $priority->name }}</option>
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@endforeach
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</select>
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@error('priority_id')
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<p class="text-xs font-bold text-red-600 dark:text-red-400">{{ $message }}</p>
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@enderror
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<button type="submit" dusk="update-priority" class="inline-flex items-center justify-center rounded-lg bg-amber-500 px-3 py-2 text-xs font-black text-white shadow-sm transition hover:bg-amber-600 focus:outline-none focus:ring-2 focus:ring-amber-300/70">
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<i class="fa-solid fa-flag mr-2" aria-hidden="true"></i>
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<span>Update priority</span>
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</button>
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</form>
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</div>
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@endcan
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</div>
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</div>
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@@ -0,0 +1,42 @@
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<form method="POST" action="{{ route('helpdesk.tickets.time-logs.store', $ticket) }}" class="mb-4 space-y-2">
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@csrf
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<label class="block text-xs font-bold text-zinc-700 dark:text-zinc-200" for="time_minutes">
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Log time
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</label>
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<div class="grid grid-cols-[1fr_auto] gap-2">
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<input
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id="time_minutes"
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name="minutes"
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type="number"
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min="1"
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max="1440"
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value="{{ old('minutes') }}"
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placeholder="Minutes"
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class="block w-full rounded-lg border border-zinc-300 bg-white p-2 text-xs font-semibold text-zinc-900 shadow-sm focus:border-emerald-500 focus:ring-emerald-500 dark:border-zinc-700 dark:bg-zinc-950 dark:text-zinc-100"
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data-dusk="ticket-time-minutes"
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>
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<button type="submit" dusk="log-ticket-time" data-dusk="log-ticket-time" class="inline-flex items-center justify-center rounded-lg bg-emerald-600 px-3 py-2 text-xs font-black text-white shadow-sm transition hover:bg-emerald-700 focus:outline-none focus:ring-2 focus:ring-emerald-400/70">
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<i class="fa-solid fa-clock mr-2" aria-hidden="true"></i>
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<span>Log</span>
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</button>
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</div>
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<textarea
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name="description"
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rows="2"
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placeholder="Optional work note"
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class="block w-full rounded-lg border border-zinc-300 bg-white p-2 text-xs font-semibold text-zinc-900 shadow-sm focus:border-emerald-500 focus:ring-emerald-500 dark:border-zinc-700 dark:bg-zinc-950 dark:text-zinc-100"
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data-dusk="ticket-time-description"
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>{{ old('description') }}</textarea>
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@error('minutes')
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<p class="text-xs font-bold text-red-600 dark:text-red-400">{{ $message }}</p>
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@enderror
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@error('description')
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<p class="text-xs font-bold text-red-600 dark:text-red-400">{{ $message }}</p>
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@enderror
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</form>
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