phases one of time logged now with log display

Modules/Helpdesk/Database/Migrations/2026_06_22_000001_add_timer_fields_to_helpdesk_time_logs_table.php

@@ -0,0 +1,54 @@
+<?php
+
+use Illuminate\Database\Migrations\Migration;
+use Illuminate\Database\Schema\Blueprint;
+use Illuminate\Support\Facades\Schema;
+
+return new class extends Migration
+{
+    /**
+     * Add persistent timer fields to the existing helpdesk time log table.
+     */
+    public function up(): void
+    {
+        foreach (['helpdesk_time_logs', 'time_logs'] as $tableName) {
+            if (! Schema::hasTable($tableName)) {
+                continue;
+            }
+
+            Schema::table($tableName, function (Blueprint $table) use ($tableName): void {
+                if (! Schema::hasColumn($tableName, 'started_at')) {
+                    $table->timestamp('started_at')->nullable()->after('logged_at');
+                }
+
+                if (! Schema::hasColumn($tableName, 'ended_at')) {
+                    $table->timestamp('ended_at')->nullable()->after('started_at');
+                }
+
+                if (! Schema::hasColumn($tableName, 'duration_seconds')) {
+                    $table->unsignedInteger('duration_seconds')->default(0)->after('minutes');
+                }
+            });
+        }
+    }
+
+    /**
+     * Remove persistent timer fields from the existing helpdesk time log table.
+     */
+    public function down(): void
+    {
+        foreach (['helpdesk_time_logs', 'time_logs'] as $tableName) {
+            if (! Schema::hasTable($tableName)) {
+                continue;
+            }
+
+            Schema::table($tableName, function (Blueprint $table) use ($tableName): void {
+                foreach (['duration_seconds', 'ended_at', 'started_at'] as $column) {
+                    if (Schema::hasColumn($tableName, $column)) {
+                        $table->dropColumn($column);
+                    }
+                }
+            });
+        }
+    }
+};

Modules/Helpdesk/Database/Migrations/2026_06_22_000001_create_helpdesk_ticket_time_logs_table.php

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+<?php
+
+use Illuminate\Database\Migrations\Migration;
+use Illuminate\Database\Schema\Blueprint;
+use Illuminate\Support\Facades\Schema;
+
+return new class extends Migration
+{
+    /**
+     * Run the migrations.
+     */
+    public function up(): void
+    {
+        if (Schema::hasTable('helpdesk_ticket_time_logs')) {
+            return;
+        }
+
+        Schema::create('helpdesk_ticket_time_logs', function (Blueprint $table): void {
+            $table->id();
+            $table->foreignId('ticket_id')->constrained('helpdesk_tickets')->cascadeOnDelete();
+            $table->foreignId('user_id')->constrained('users')->cascadeOnDelete();
+            $table->timestamp('started_at');
+            $table->timestamp('ended_at')->nullable();
+            $table->unsignedInteger('duration_seconds')->default(0);
+            $table->unsignedInteger('minutes')->default(0);
+            $table->text('description')->nullable();
+            $table->timestamps();
+
+            $table->index(['ticket_id', 'user_id', 'ended_at'], 'helpdesk_timer_active_idx');
+            $table->index(['ticket_id', 'started_at'], 'helpdesk_timer_ticket_started_idx');
+        });
+    }
+
+    /**
+     * Reverse the migrations.
+     */
+    public function down(): void
+    {
+        Schema::dropIfExists('helpdesk_ticket_time_logs');
+    }
+};

Modules/Helpdesk/Database/Migrations/2026_06_22_124500_add_logged_at_to_helpdesk_ticket_time_logs_table.php

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+<?php
+
+use Illuminate\Database\Migrations\Migration;
+use Illuminate\Database\Schema\Blueprint;
+use Illuminate\Support\Facades\Schema;
+
+return new class extends Migration
+{
+    /**
+     * Add the logged_at timestamp used by ticket time history and timer-created entries.
+     */
+    public function up(): void
+    {
+        if (! Schema::hasTable('helpdesk_ticket_time_logs')) {
+            return;
+        }
+
+        if (Schema::hasColumn('helpdesk_ticket_time_logs', 'logged_at')) {
+            return;
+        }
+
+        Schema::table('helpdesk_ticket_time_logs', function (Blueprint $table): void {
+            $table->timestamp('logged_at')->nullable()->after('ended_at')->index();
+        });
+    }
+
+    /**
+     * Remove the logged_at timestamp if this migration is rolled back.
+     */
+    public function down(): void
+    {
+        if (! Schema::hasTable('helpdesk_ticket_time_logs')) {
+            return;
+        }
+
+        if (! Schema::hasColumn('helpdesk_ticket_time_logs', 'logged_at')) {
+            return;
+        }
+
+        Schema::table('helpdesk_ticket_time_logs', function (Blueprint $table): void {
+            $table->dropIndex(['logged_at']);
+            $table->dropColumn('logged_at');
+        });
+    }
+};