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260 Commits 3 Branches 0 Tags
a6148f9bfd25fa9f9e6685a71dbb24c8023fbfef
Commit Graph
24 Commits
Author SHA1 Message Date
Mark Gregory a6148f9bfd proper closer status 2026-06-23 11:01:55 +01:00
Mark Gregory 373f78ea15 added correct SLA support 
Awaiting Response

No qualifying response yet

Due Soon

SLA is approaching its deadline

MET

SLA target achieved on time

BREACHED

SLA target missed
 2026-06-23 10:46:32 +01:00
Mark Gregory d449f01593 first response initial pass 2026-06-23 10:36:18 +01:00
Mark Gregory c1a9d0de27 phases one of time logged 2026-06-22 12:24:51 +01:00
Mark Gregory de336c219d fixed ticket display 2026-06-22 11:37:36 +01:00
Mark Gregory 7fceb11fbb breaking changes 2026-06-22 08:37:19 +01:00
Mark Gregory a87c9762c9 ui updates for ticket layout 2026-06-17 13:15:55 +01:00
Mark Gregory 0b4c821187 ui updates for ticket layout 2026-06-17 12:49:37 +01:00
Mark Gregory fe05ef8104 workign comments strucuture 2026-06-17 10:09:42 +01:00
Mark Gregory 2c2af4c50e structure and style updates 2026-06-16 23:21:49 +01:00
Mark Gregory 0b0a708a99 fixed N+1 issues 2026-06-16 20:22:19 +01:00
Mark Gregory a07bfd13df Attempt to fix N+1 issues still there and more now 2026-06-16 20:15:22 +01:00
Mark Gregory e81a509007 Attempt to fix N+1 issues 2026-06-16 20:09:21 +01:00
Mark Gregory 85b96144c0 Attempt to fix N+1 issues 2026-06-16 20:05:13 +01:00
Mark Gregory fc3371ea77 fixe duploads and attachments now with colors tab and enhancements 2026-06-16 20:02:18 +01:00
Mark Gregory 30471e542c fixe duploads and attachments now with colors tab and enhancements 2026-06-16 19:08:23 +01:00
Mark Gregory f8ae45d810 fixe duploads and attachments now with colors tab and enhancements 2026-06-16 19:01:26 +01:00
Mark Gregory bcd133e27a fixe duploads and attachments 2026-06-16 18:25:54 +01:00
Mark Gregory b668116b11 major helpdesk updates 2026-06-15 13:47:58 +01:00
Mark Gregory 1c9ed1a537 Aded documentation module 2026-06-12 15:32:09 +01:00
Mark Gregory 7bc8f20ed5 major ui updates 2026-06-12 15:11:51 +01:00
Mark Gregory 4dcee08d71 started to add indexes and fixed N+1 issue 2026-06-12 13:52:45 +01:00
Mark Gregory 98c6ee4597 new helpdesk module 2026-06-12 10:56:36 +01:00
Mark Gregory da35c7eb95 new helpdesk module 2026-06-12 09:41:57 +01:00