WMS/Modules/Helpdesk/Resources/views/livewire/ticket-timer.blade.php

<div
    class="mb-4 rounded-xl border border-zinc-200 bg-white p-4 shadow-sm dark:border-zinc-800 dark:bg-zinc-950"
    data-helpdesk-ticket-timer
>
    @php
        $hasRunningTimer = $activeTimer && $activeTimer->ended_at === null;
        $startedAtIso = $hasRunningTimer ? $activeTimer->started_at?->toIso8601String() : null;
        $startedAtDisplay = $hasRunningTimer ? $activeTimer->started_at?->format('d M Y H:i') : null;
    @endphp

    <div class="flex flex-col gap-4">
        <div class="flex flex-col gap-3 sm:flex-row sm:items-start sm:justify-between">
            <div class="flex min-w-0 items-start gap-3">
                <span class="inline-flex h-10 w-10 shrink-0 items-center justify-center rounded-xl bg-blue-600 text-white shadow-sm">
                    <i class="fa-solid fa-stopwatch text-sm" aria-hidden="true"></i>
                </span>

                <div class="min-w-0">
                    <h3 class="text-sm font-black text-zinc-950 dark:text-zinc-100">
                        Ticket timer
                    </h3>

                    <p class="mt-1 text-xs font-semibold text-zinc-600 dark:text-zinc-300">
                        Record focused work against this ticket.
                    </p>
                </div>
            </div>

            @if ($hasRunningTimer)
                <div class="rounded-xl border border-emerald-200 bg-emerald-50 px-4 py-3 text-right shadow-sm dark:border-emerald-900 dark:bg-emerald-950/40">
                    <div class="flex items-center justify-end gap-2 text-[0.65rem] font-black uppercase tracking-[0.16em] text-emerald-700 dark:text-emerald-300">
                        <span class="h-2 w-2 rounded-full bg-emerald-500"></span>
                        Running
                    </div>

                    <div
                        class="mt-1 font-mono text-2xl font-black leading-none text-emerald-950 dark:text-emerald-100"
                        data-helpdesk-live-elapsed
                        data-helpdesk-started-at="{{ $startedAtIso }}"
                        data-dusk="ticket-running-time"
                    >
                        {{ gmdate('H:i:s', max(0, (int) $elapsedSeconds)) }}
                    </div>

                    <p class="mt-1 text-[0.68rem] font-bold text-emerald-700 dark:text-emerald-300">
                        Started {{ $startedAtDisplay }}
                    </p>
                </div>
            @endif
        </div>

        @if ($message)
            <div class="rounded-lg border border-emerald-200 bg-emerald-50 px-3 py-2 text-xs font-bold text-emerald-800 dark:border-emerald-900 dark:bg-emerald-950/40 dark:text-emerald-100">
                {{ $message }}
            </div>
        @endif

        @error('timer')
            <div class="rounded-lg border border-red-200 bg-red-50 px-3 py-2 text-xs font-bold text-red-800 dark:border-red-900 dark:bg-red-950/40 dark:text-red-100">
                {{ $message }}
            </div>
        @enderror

        <div class="space-y-2">
            <label class="block text-xs font-bold text-zinc-800 dark:text-zinc-100" for="ticket_timer_description">
                Timer note
            </label>

            <textarea
                id="ticket_timer_description"
                wire:model.defer="description"
                rows="2"
                placeholder="Optional work note"
                class="block w-full rounded-lg border border-zinc-300 bg-white p-3 text-sm font-semibold text-zinc-900 shadow-sm focus:border-blue-500 focus:ring-blue-500 dark:border-zinc-700 dark:bg-zinc-900 dark:text-zinc-100"
                data-dusk="ticket-timer-description"
            ></textarea>
        </div>

        <div class="flex flex-col gap-3 sm:flex-row sm:items-center sm:justify-between">
            <p class="text-xs font-semibold text-zinc-500 dark:text-zinc-400">
                {{ $hasRunningTimer ? 'End the timer to add the elapsed time to the ticket.' : 'Start a timer when work begins. Only one active timer is allowed.' }}
            </p>

            @if ($hasRunningTimer)
                <button
                    type="button"
                    wire:click="endTimer"
                    wire:loading.attr="disabled"
                    wire:target="endTimer"
                    class="inline-flex min-w-[9.5rem] shrink-0 items-center justify-center whitespace-nowrap rounded-md bg-red-600 px-4 py-2 text-sm font-black text-white shadow-sm transition hover:bg-red-700 focus:outline-none focus:ring-2 focus:ring-red-500 focus:ring-offset-2 disabled:cursor-not-allowed disabled:opacity-60 dark:focus:ring-offset-zinc-950"
                    data-dusk="end-ticket-timer"
                >
                    <i class="fa-solid fa-stop mr-2" aria-hidden="true"></i>
                    <span wire:loading.remove wire:target="endTimer">End timer</span>
                    <span wire:loading wire:target="endTimer">Ending...</span>
                </button>
            @else
                <button
                    type="button"
                    wire:click="startTimer"
                    wire:loading.attr="disabled"
                    wire:target="startTimer"
                    class="inline-flex min-w-[9.5rem] shrink-0 items-center justify-center whitespace-nowrap rounded-md bg-blue-600 px-4 py-2 text-sm font-black text-white shadow-sm transition hover:bg-blue-700 focus:outline-none focus:ring-2 focus:ring-blue-500 focus:ring-offset-2 disabled:cursor-not-allowed disabled:opacity-60 dark:focus:ring-offset-zinc-950"
                    data-dusk="start-ticket-timer"
                >
                    <i class="fa-solid fa-play mr-2 text-xs" aria-hidden="true"></i>
                    <span wire:loading.remove wire:target="startTimer">Start timer</span>
                    <span wire:loading wire:target="startTimer">Starting...</span>
                </button>
            @endif
        </div>
    </div>

    <script>
        (() => {
            if (window.helpdeskTicketTimerDisplayBooted === true) {
                return;
            }

            window.helpdeskTicketTimerDisplayBooted = true;

            const formatElapsed = (totalSeconds) => {
                const seconds = Math.max(0, Number.parseInt(totalSeconds, 10) || 0);
                const hours = String(Math.floor(seconds / 3600)).padStart(2, '0');
                const minutes = String(Math.floor((seconds % 3600) / 60)).padStart(2, '0');
                const remainingSeconds = String(seconds % 60).padStart(2, '0');

                return `${hours}:${minutes}:${remainingSeconds}`;
            };

            const updateTimers = () => {
                document.querySelectorAll('[data-helpdesk-live-elapsed][data-helpdesk-started-at]').forEach((timer) => {
                    const startedAt = Date.parse(timer.getAttribute('data-helpdesk-started-at') || '');

                    if (!Number.isFinite(startedAt)) {
                        timer.textContent = '00:00:00';
                        return;
                    }

                    timer.textContent = formatElapsed(Math.floor((Date.now() - startedAt) / 1000));
                });
            };

            updateTimers();
            window.setInterval(updateTimers, 1000);
            document.addEventListener('livewire:navigated', updateTimers);
            document.addEventListener('livewire:update', updateTimers);
            document.addEventListener('livewire:updated', updateTimers);
        })();
    </script>
</div>