106 lines
4.1 KiB
PHP
106 lines
4.1 KiB
PHP
<?php
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declare(strict_types=1);
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namespace Modules\Helpdesk\Http\Controllers;
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use App\Http\Controllers\Controller;
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use Illuminate\Http\RedirectResponse;
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use Illuminate\Http\Request;
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use Illuminate\Support\Facades\Auth;
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use Illuminate\Support\Facades\DB;
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use Illuminate\Support\Facades\Gate;
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use Illuminate\Validation\Rule;
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use Modules\Helpdesk\Models\KanbanBoard;
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use Modules\Helpdesk\Models\Status;
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use Modules\Helpdesk\Models\Ticket;
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use Modules\Helpdesk\Services\WorkflowNotificationService;
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final class TicketBoardController extends Controller
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{
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public function __invoke(Request $request, Ticket $ticket, WorkflowNotificationService $workflow): RedirectResponse
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{
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Gate::authorize('update', $ticket);
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$validated = $request->validate([
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'board_id' => ['required', 'integer', Rule::exists('helpdesk_kanban_boards', 'id')],
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'return_to_board_id' => ['nullable', 'integer', Rule::exists('helpdesk_kanban_boards', 'id')],
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]);
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$targetBoardId = (int) $validated['board_id'];
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$targetBoard = KanbanBoard::query()
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->with(['statuses' => fn ($query) => $query->orderBy('helpdesk_kanban_board_statuses.sort_order')->orderBy('helpdesk_statuses.sort_order')->orderBy('helpdesk_statuses.name')])
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->findOrFail($targetBoardId);
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if ($targetBoard->statuses->isEmpty()) {
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$this->ensureBoardHasStatuses($targetBoardId);
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$targetBoard->load(['statuses' => fn ($query) => $query->orderBy('helpdesk_kanban_board_statuses.sort_order')->orderBy('helpdesk_statuses.sort_order')->orderBy('helpdesk_statuses.name')]);
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}
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$fresh = DB::transaction(function () use ($ticket, $targetBoard): Ticket {
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$lockedTicket = Ticket::query()
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->visibleTo(Auth::user())
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->lockForUpdate()
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->findOrFail($ticket->id);
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$targetStatus = $targetBoard->statuses->firstWhere('id', (int) $lockedTicket->status_id)
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?: $targetBoard->statuses->first();
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if ($targetStatus === null) {
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$targetStatus = Status::query()->orderBy('sort_order')->orderBy('name')->firstOrFail();
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$this->addStatusToBoard($targetBoard->id, $targetStatus->id);
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}
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$updates = [
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'board_id' => $targetBoard->id,
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'status_id' => $targetStatus->id,
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'completed_at' => $targetStatus->is_closed ? now() : null,
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'last_activity_at' => now(),
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];
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if (DB::getSchemaBuilder()->hasColumn('helpdesk_tickets', 'updated_at')) {
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$updates['updated_at'] = now();
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}
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$affected = DB::table('helpdesk_tickets')
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->where('id', $lockedTicket->id)
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->update($updates);
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if ($affected < 1) {
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throw new \RuntimeException('Ticket board update did not persist.');
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}
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return Ticket::query()
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->with(['status', 'priority', 'category', 'project', 'team', 'product', 'tags', 'checklistItems', 'board'])
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->findOrFail($lockedTicket->id);
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});
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$workflow->dispatch($fresh, 'ticket.updated', Auth::user());
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return redirect()
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->route('helpdesk.kanban', ['board_id' => $targetBoardId])
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->with('success', 'Ticket ' . $fresh->reference . ' moved to ' . $targetBoard->name . '.');
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}
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private function ensureBoardHasStatuses(int $boardId): void
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{
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Status::query()
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->orderBy('sort_order')
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->orderBy('name')
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->get(['id'])
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->values()
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->each(function (Status $status, int $index) use ($boardId): void {
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$this->addStatusToBoard($boardId, (int) $status->id, ($index + 1) * 10);
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});
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}
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private function addStatusToBoard(int $boardId, int $statusId, int $sortOrder = 999): void
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{
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DB::table('helpdesk_kanban_board_statuses')->updateOrInsert(
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['board_id' => $boardId, 'status_id' => $statusId],
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['sort_order' => $sortOrder, 'updated_at' => now(), 'created_at' => now()],
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);
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}
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}
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