65 lines
2.7 KiB
PHP
65 lines
2.7 KiB
PHP
<?php
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declare(strict_types=1);
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namespace Modules\Helpdesk\Http\Controllers;
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use App\Http\Controllers\Controller;
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use Illuminate\Http\RedirectResponse;
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use Illuminate\Http\Request;
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use Illuminate\Support\Facades\Auth;
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use Illuminate\Validation\Rule;
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use Modules\Helpdesk\Services\TicketService;
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final class TicketStoreController extends Controller
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{
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/**
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* Store a new helpdesk ticket using a normal HTTP form post.
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*
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* This avoids the Livewire update endpoint for ticket creation, which prevents
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* proxy/hash update-route 404s from blocking ticket creation.
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*/
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public function __invoke(Request $request, TicketService $tickets): RedirectResponse
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{
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$maxUploadKilobytes = (int) config('helpdesk.max_upload_kb', 10240);
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$allowedMimes = (array) config('helpdesk.allowed_mimes', ['jpg', 'jpeg', 'png', 'pdf', 'txt', 'doc', 'docx', 'xls', 'xlsx']);
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$validated = $request->validate([
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'company_id' => ['nullable', 'integer'],
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'subject' => ['required', 'string', 'max:200'],
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'body' => ['required', 'string', 'min:10'],
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'priority_id' => ['required', 'integer', Rule::exists('helpdesk_priorities', 'id')],
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'category_id' => ['nullable', 'integer', Rule::exists('helpdesk_categories', 'id')],
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'project_id' => ['nullable', 'integer', Rule::exists('helpdesk_projects', 'id')],
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'product_id' => ['nullable', 'integer', Rule::exists('helpdesk_products', 'id')],
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'team_id' => ['nullable', 'integer', Rule::exists('helpdesk_teams', 'id')],
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'due_at' => ['nullable', 'date'],
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'attachments' => ['nullable', 'array'],
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'attachments.*' => ['file', 'max:' . $maxUploadKilobytes, 'mimes:' . implode(',', $allowedMimes)],
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]);
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$user = Auth::user();
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abort_if($user === null, 403);
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$uploadedFiles = $request->file('attachments', []);
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$uploadedFiles = is_array($uploadedFiles) ? $uploadedFiles : [$uploadedFiles];
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$ticket = $tickets->create($user, [
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'company_id' => $validated['company_id'] ?? null,
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'subject' => $validated['subject'],
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'body' => $validated['body'],
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'priority_id' => $validated['priority_id'],
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'category_id' => $validated['category_id'] ?? null,
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'project_id' => $validated['project_id'] ?? null,
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'product_id' => $validated['product_id'] ?? null,
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'team_id' => $validated['team_id'] ?? null,
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'due_at' => $validated['due_at'] ?? null,
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], $uploadedFiles);
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return redirect()
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->route('helpdesk.tickets.index')
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->with('success', 'Ticket ' . $ticket->reference . ' has been created.');
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}
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}
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