working timers, partial update
This commit is contained in:
Mark Gregory
@@ -41,7 +41,6 @@
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<i class="fa-solid fa-arrow-left mr-2" aria-hidden="true"></i>
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Back
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</a>
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@can('update', $ticket)
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<a href="{{ route('helpdesk.tickets.edit', $ticket) }}" wire:navigate
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class="inline-flex items-center rounded-lg bg-emerald-600 px-3 py-2 text-xs font-bold text-white shadow-sm hover:bg-emerald-700">
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@@ -1021,150 +1020,7 @@
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</div>
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@can('update', $ticket)
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<div
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class="rounded-xl border border-zinc-200 bg-white p-4 shadow-sm dark:border-zinc-700 dark:bg-zinc-900">
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<div class="-mx-4 -mt-4 mb-4 rounded-t-xl bg-indigo-700 px-4 py-4 text-white">
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<div class="flex items-center gap-3">
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<span
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class="inline-flex h-12 w-12 shrink-0 items-center justify-center rounded-xl bg-indigo-950 text-white ring-1 ring-indigo-300/60 shadow-lg">
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<i class="fa-solid fa-sliders text-lg" aria-hidden="true"></i>
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</span>
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<div class="min-w-0">
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<h2 class="text-lg font-black uppercase tracking-wide">Ticket controls</h2>
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<p class="text-xs font-semibold text-indigo-100">Log time, assignment, status and
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priority
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</p>
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</div>
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</div>
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</div>
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@if (session('ticket-action-updated'))
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<div
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class="mb-4 rounded-lg border border-emerald-200 bg-emerald-50 px-3 py-2 text-xs font-bold text-emerald-800 dark:border-emerald-800 dark:bg-emerald-950 dark:text-emerald-100">
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{{ session('ticket-action-updated') }}
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</div>
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@endif
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@include('helpdesk::partials.ticket-time-timer', [
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'ticket' => $ticket,
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])
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<form method="POST" action="{{ route('helpdesk.tickets.time-logs.store', $ticket) }}"
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class="mb-4 space-y-2">
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@csrf
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<label class="block text-xs font-bold text-zinc-700 dark:text-zinc-200"
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for="ticket_time_minutes">Log time</label>
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<div class="grid grid-cols-[1fr_auto] gap-2">
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<input id="ticket_time_minutes" name="minutes" type="number" min="1" max="1440"
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placeholder="Minutes"
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class="block w-full rounded-lg border border-zinc-300 bg-white p-2 text-xs font-semibold text-zinc-900 shadow-sm focus:border-emerald-500 focus:ring-emerald-500 dark:border-zinc-700 dark:bg-zinc-950 dark:text-zinc-100"
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data-dusk="ticket-time-minutes">
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<button type="submit" dusk="log-ticket-time" data-dusk="log-ticket-time"
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class="inline-flex items-center justify-center rounded-lg bg-emerald-600 px-3 py-2 text-xs font-black text-white shadow-sm transition hover:bg-emerald-700 focus:outline-none focus:ring-2 focus:ring-emerald-400/70">
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<i class="fa-solid fa-clock mr-2" aria-hidden="true"></i>
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<span>Log</span>
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</button>
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</div>
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<textarea name="description" rows="2" placeholder="Optional work note"
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class="block w-full rounded-lg border border-zinc-300 bg-white p-2 text-xs font-semibold text-zinc-900 shadow-sm focus:border-emerald-500 focus:ring-emerald-500 dark:border-zinc-700 dark:bg-zinc-950 dark:text-zinc-100"
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data-dusk="ticket-time-description"></textarea>
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@error('minutes')
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<p class="text-xs font-bold text-red-600 dark:text-red-400">{{ $message }}</p>
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@enderror
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@error('description')
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<p class="text-xs font-bold text-red-600 dark:text-red-400">{{ $message }}</p>
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@enderror
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</form>
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<form method="POST" action="{{ route('helpdesk.tickets.agent.update', $ticket) }}"
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class="mb-4 space-y-2">
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@csrf
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<label class="block text-xs font-bold text-zinc-700 dark:text-zinc-200"
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for="show_agent_id">Assigned agent</label>
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<select id="show_agent_id" name="agent_id"
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class="hd-select block w-full rounded-lg border border-zinc-300 bg-white p-2 text-xs font-semibold text-zinc-900 shadow-sm focus:border-emerald-500 focus:ring-emerald-500 dark:border-zinc-700 dark:bg-zinc-950 dark:text-zinc-100"
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data-dusk="ticket-show-agent">
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<option value="" @selected($agent_id === null)>Unassigned</option>
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@forelse ($agents as $agent)
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<option
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value="{{ $agent->id }}" @selected((int) $agent_id === (int) $agent->id)>{{ $agent->name }}
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·
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{{ $agent->email }}</option>
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@empty
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<option value="" disabled>No users available for assignment</option>
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@endforelse
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</select>
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@error('agent_id')
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<p class="text-xs font-bold text-red-600 dark:text-red-400">{{ $message }}</p>
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@enderror
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<button type="submit" dusk="update-agent" data-dusk="update-agent"
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class="inline-flex items-center justify-center rounded-lg bg-emerald-600 px-3 py-2 text-xs font-black text-white shadow-sm transition hover:bg-emerald-700 focus:outline-none focus:ring-2 focus:ring-emerald-400/70">
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<i class="fa-solid fa-user-check mr-2" aria-hidden="true"></i>
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<span>Assign agent</span>
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</button>
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</form>
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<form method="POST" action="{{ route('helpdesk.tickets.status.update', $ticket) }}"
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class="mb-4 space-y-2">
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@csrf
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<label class="block text-xs font-bold text-zinc-700 dark:text-zinc-200"
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for="show_status_id">Status</label>
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<select id="show_status_id" name="status_id"
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class="hd-select block min-h-10 w-full rounded-lg border border-zinc-300 bg-white px-3 py-2 text-xs font-semibold text-zinc-900 shadow-sm focus:border-blue-500 focus:ring-blue-500 dark:border-zinc-700 dark:bg-zinc-950 dark:text-zinc-100"
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data-dusk="ticket-show-status">
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@foreach ($statuses as $status)
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<option
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value="{{ $status->id }}" @selected((int) $status_id === (int) $status->id)>{{ $status->name }}
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</option>
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@endforeach
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</select>
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@error('status_id')
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<p class="text-xs font-bold text-red-600 dark:text-red-400">{{ $message }}</p>
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@enderror
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<button type="submit" dusk="update-status"
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class="inline-flex items-center justify-center rounded-lg bg-blue-600 px-3 py-2 text-xs font-black text-white shadow-sm transition hover:bg-blue-700 focus:outline-none focus:ring-2 focus:ring-blue-400/70">
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<i class="fa-solid fa-circle-check mr-2" aria-hidden="true"></i>
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<span>Update status</span>
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</button>
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</form>
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<form method="POST" action="{{ route('helpdesk.tickets.priority.update', $ticket) }}"
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class="space-y-2">
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@csrf
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<label class="block text-xs font-bold text-zinc-700 dark:text-zinc-200"
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for="show_priority_id">Priority</label>
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<select id="show_priority_id" name="priority_id"
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class="hd-select block w-full rounded-lg border border-zinc-300 bg-white p-2 text-xs font-semibold text-zinc-900 shadow-sm focus:border-amber-500 focus:ring-amber-500 dark:border-zinc-700 dark:bg-zinc-950 dark:text-zinc-100"
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data-dusk="ticket-show-priority">
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@foreach ($priorities as $priority)
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<option
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value="{{ $priority->id }}" @selected((int) $priority_id === (int) $priority->id)>{{ $priority->name }}
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</option>
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@endforeach
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</select>
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@error('priority_id')
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<p class="text-xs font-bold text-red-600 dark:text-red-400">{{ $message }}</p>
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@enderror
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<button type="submit" dusk="update-priority"
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class="inline-flex items-center justify-center rounded-lg bg-amber-500 px-3 py-2 text-xs font-black text-white shadow-sm transition hover:bg-amber-600 focus:outline-none focus:ring-2 focus:ring-amber-300/70">
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<i class="fa-solid fa-flag mr-2" aria-hidden="true"></i>
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<span>Update priority</span>
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</button>
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</form>
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</div>
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@include('helpdesk::partials.ticket-controls-collapsed-replacement')
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@endcan
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</aside>
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</div>
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+162
@@ -0,0 +1,162 @@
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@php
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$hasRunningTimer = method_exists($this, 'hasRunningTimer')
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? (bool) $this->hasRunningTimer()
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: false;
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@endphp
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@can('update', $ticket)
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<details
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@if ($hasRunningTimer) open @endif
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class="group rounded-xl border border-zinc-200 bg-white p-4 shadow-sm dark:border-zinc-700 dark:bg-zinc-900"
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data-helpdesk-ticket-controls>
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<summary
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class="-mx-4 -mt-4 mb-4 flex cursor-pointer list-none items-center justify-between gap-3 rounded-t-xl bg-indigo-700 px-4 py-4 text-white marker:hidden">
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<div class="flex min-w-0 items-center gap-3">
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<span
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class="inline-flex h-12 w-12 shrink-0 items-center justify-center rounded-xl bg-indigo-950 text-white ring-1 ring-indigo-300/60 shadow-lg">
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<i class="fa-solid fa-sliders text-lg" aria-hidden="true"></i>
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</span>
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<div class="min-w-0">
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<h2 class="text-lg font-black uppercase tracking-wide">Ticket controls</h2>
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<p class="text-xs font-semibold text-indigo-100">Log time, assignment, status and
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priority
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</p>
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</div>
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</div>
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<span
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class="inline-flex h-9 w-9 shrink-0 items-center justify-center rounded-xl bg-white/15 text-white ring-1 ring-white/20">
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<i class="fa-solid fa-chevron-right text-xs transition group-open:rotate-90" aria-hidden="true"></i>
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</span>
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</summary>
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@if (session('ticket-action-updated'))
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<div
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class="mb-4 rounded-lg border border-emerald-200 bg-emerald-50 px-3 py-2 text-xs font-bold text-emerald-800 dark:border-emerald-800 dark:bg-emerald-950 dark:text-emerald-100">
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{{ session('ticket-action-updated') }}
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</div>
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@endif
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@include('helpdesk::partials.ticket-time-timer', [
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'ticket' => $ticket,
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])
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<form method="POST" action="{{ route('helpdesk.tickets.time-logs.store', $ticket) }}"
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class="mb-4 space-y-2">
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@csrf
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<label class="block text-xs font-bold text-zinc-700 dark:text-zinc-200"
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for="ticket_time_minutes">Log time</label>
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<div class="grid grid-cols-[1fr_auto] gap-2">
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<input id="ticket_time_minutes" name="minutes" type="number" min="1" max="1440"
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placeholder="Minutes"
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class="block w-full rounded-lg border border-zinc-300 bg-white p-2 text-xs font-semibold text-zinc-900 shadow-sm focus:border-emerald-500 focus:ring-emerald-500 dark:border-zinc-700 dark:bg-zinc-950 dark:text-zinc-100"
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data-dusk="ticket-time-minutes">
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<button type="submit" dusk="log-ticket-time" data-dusk="log-ticket-time"
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class="inline-flex items-center justify-center rounded-lg bg-emerald-600 px-3 py-2 text-xs font-black text-white shadow-sm transition hover:bg-emerald-700 focus:outline-none focus:ring-2 focus:ring-emerald-400/70">
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<i class="fa-solid fa-clock mr-2" aria-hidden="true"></i>
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<span>Log</span>
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</button>
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</div>
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<textarea name="description" rows="2" placeholder="Optional work note"
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class="block w-full rounded-lg border border-zinc-300 bg-white p-2 text-xs font-semibold text-zinc-900 shadow-sm focus:border-emerald-500 focus:ring-emerald-500 dark:border-zinc-700 dark:bg-zinc-950 dark:text-zinc-100"
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data-dusk="ticket-time-description"></textarea>
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@error('minutes')
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<p class="text-xs font-bold text-red-600 dark:text-red-400">{{ $message }}</p>
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@enderror
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@error('description')
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<p class="text-xs font-bold text-red-600 dark:text-red-400">{{ $message }}</p>
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@enderror
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</form>
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<form method="POST" action="{{ route('helpdesk.tickets.agent.update', $ticket) }}"
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class="mb-4 space-y-2">
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@csrf
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<label class="block text-xs font-bold text-zinc-700 dark:text-zinc-200"
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for="show_agent_id">Assigned agent</label>
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<select id="show_agent_id" name="agent_id"
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class="hd-select block w-full rounded-lg border border-zinc-300 bg-white p-2 text-xs font-semibold text-zinc-900 shadow-sm focus:border-emerald-500 focus:ring-emerald-500 dark:border-zinc-700 dark:bg-zinc-950 dark:text-zinc-100"
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data-dusk="ticket-show-agent">
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<option value="" @selected($agent_id === null)>Unassigned</option>
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@forelse ($agents as $agent)
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<option
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value="{{ $agent->id }}" @selected((int) $agent_id === (int) $agent->id)>{{ $agent->name }}
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·
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{{ $agent->email }}</option>
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@empty
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<option value="" disabled>No users available for assignment</option>
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@endforelse
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</select>
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@error('agent_id')
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<p class="text-xs font-bold text-red-600 dark:text-red-400">{{ $message }}</p>
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@enderror
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<button type="submit" dusk="update-agent" data-dusk="update-agent"
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class="inline-flex items-center justify-center rounded-lg bg-emerald-600 px-3 py-2 text-xs font-black text-white shadow-sm transition hover:bg-emerald-700 focus:outline-none focus:ring-2 focus:ring-emerald-400/70">
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<i class="fa-solid fa-user-check mr-2" aria-hidden="true"></i>
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<span>Assign agent</span>
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</button>
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</form>
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<form method="POST" action="{{ route('helpdesk.tickets.status.update', $ticket) }}"
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class="mb-4 space-y-2">
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@csrf
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<label class="block text-xs font-bold text-zinc-700 dark:text-zinc-200"
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for="show_status_id">Status</label>
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<select id="show_status_id" name="status_id"
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class="hd-select block min-h-10 w-full rounded-lg border border-zinc-300 bg-white px-3 py-2 text-xs font-semibold text-zinc-900 shadow-sm focus:border-blue-500 focus:ring-blue-500 dark:border-zinc-700 dark:bg-zinc-950 dark:text-zinc-100"
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data-dusk="ticket-show-status">
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@foreach ($statuses as $status)
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<option
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value="{{ $status->id }}" @selected((int) $status_id === (int) $status->id)>{{ $status->name }}
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</option>
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@endforeach
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</select>
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@error('status_id')
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<p class="text-xs font-bold text-red-600 dark:text-red-400">{{ $message }}</p>
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@enderror
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<button type="submit" dusk="update-status"
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class="inline-flex items-center justify-center rounded-lg bg-blue-600 px-3 py-2 text-xs font-black text-white shadow-sm transition hover:bg-blue-700 focus:outline-none focus:ring-2 focus:ring-blue-400/70">
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<i class="fa-solid fa-circle-check mr-2" aria-hidden="true"></i>
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<span>Update status</span>
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</button>
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</form>
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<form method="POST" action="{{ route('helpdesk.tickets.priority.update', $ticket) }}"
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class="space-y-2">
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@csrf
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<label class="block text-xs font-bold text-zinc-700 dark:text-zinc-200"
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for="show_priority_id">Priority</label>
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<select id="show_priority_id" name="priority_id"
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class="hd-select block w-full rounded-lg border border-zinc-300 bg-white p-2 text-xs font-semibold text-zinc-900 shadow-sm focus:border-amber-500 focus:ring-amber-500 dark:border-zinc-700 dark:bg-zinc-950 dark:text-zinc-100"
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data-dusk="ticket-show-priority">
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@foreach ($priorities as $priority)
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<option
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value="{{ $priority->id }}" @selected((int) $priority_id === (int) $priority->id)>{{ $priority->name }}
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</option>
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@endforeach
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</select>
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@error('priority_id')
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<p class="text-xs font-bold text-red-600 dark:text-red-400">{{ $message }}</p>
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@enderror
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<button type="submit" dusk="update-priority"
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class="inline-flex items-center justify-center rounded-lg bg-amber-500 px-3 py-2 text-xs font-black text-white shadow-sm transition hover:bg-amber-600 focus:outline-none focus:ring-2 focus:ring-amber-300/70">
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<i class="fa-solid fa-flag mr-2" aria-hidden="true"></i>
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<span>Update priority</span>
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</button>
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</form>
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</details>
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@endcan
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