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256 Commits 3 Branches 0 Tags
373f78ea150b4ab609f1297cdb048e57d136da02
Commit Graph
53 Commits
Author SHA1 Message Date
Mark Gregory 373f78ea15 added correct SLA support 
Awaiting Response

No qualifying response yet

Due Soon

SLA is approaching its deadline

MET

SLA target achieved on time

BREACHED

SLA target missed
 2026-06-23 10:46:32 +01:00
Mark Gregory d449f01593 first response initial pass 2026-06-23 10:36:18 +01:00
Mark Gregory 90ba0bfafa misc updates 2026-06-23 08:14:35 +01:00
Mark Gregory 51e074e91c working timers 2026-06-22 14:26:28 +01:00
Mark Gregory 0159a638f6 phases one of time logged now with log display 2026-06-22 14:22:58 +01:00
Mark Gregory bc213e0c6e phases one of time logged now with log display 2026-06-22 14:03:35 +01:00
Mark Gregory fcd60471be phases one of time logged now with log display 2026-06-22 13:48:59 +01:00
Mark Gregory c1a9d0de27 phases one of time logged 2026-06-22 12:24:51 +01:00
Mark Gregory de336c219d fixed ticket display 2026-06-22 11:37:36 +01:00
Mark Gregory 7fceb11fbb breaking changes 2026-06-22 08:37:19 +01:00
Mark Gregory 5064365af2 intial ticket fix partial delete fix 2026-06-18 17:15:56 +01:00
Mark Gregory f655613ad7 intial ticket fix partial delete fix 2026-06-18 15:25:35 +01:00
Mark Gregory 8912d28b7b intial ticket fix partial delete fix 2026-06-18 15:08:02 +01:00
Mark Gregory 7cd8feec83 intial ticket fix partial delete fix 2026-06-18 14:20:39 +01:00
Mark Gregory 66b24b65d4 intial ticket fix partial delete fix 2026-06-18 14:07:50 +01:00
Mark Gregory 129eb7a8cd intial ticket fix partial delete fix 2026-06-18 13:48:07 +01:00
Mark Gregory 775cf03578 intial ticket fix partial delete fix 2026-06-18 13:46:08 +01:00
Mark Gregory 704ac4de41 intial ticket fix partial delete fix 2026-06-18 13:20:41 +01:00
Mark Gregory bfea992994 workign kaban board 2026-06-17 14:03:54 +01:00
Mark Gregory 47a67e83dc ui updates for ticket layout now with multipel attachments 2026-06-17 13:43:44 +01:00
Mark Gregory a3ac516138 ui updates for ticket layout now with multipel attachments 2026-06-17 13:23:52 +01:00
Mark Gregory a87c9762c9 ui updates for ticket layout 2026-06-17 13:15:55 +01:00
Mark Gregory 0b4c821187 ui updates for ticket layout 2026-06-17 12:49:37 +01:00
Mark Gregory fe05ef8104 workign comments strucuture 2026-06-17 10:09:42 +01:00
Mark Gregory 878f383f7a workign comments strucuture 2026-06-17 09:47:24 +01:00
Mark Gregory 2c2af4c50e structure and style updates 2026-06-16 23:21:49 +01:00
Mark Gregory 0b0a708a99 fixed N+1 issues 2026-06-16 20:22:19 +01:00
Mark Gregory a07bfd13df Attempt to fix N+1 issues still there and more now 2026-06-16 20:15:22 +01:00
Mark Gregory e81a509007 Attempt to fix N+1 issues 2026-06-16 20:09:21 +01:00
Mark Gregory 85b96144c0 Attempt to fix N+1 issues 2026-06-16 20:05:13 +01:00
Mark Gregory fc3371ea77 fixe duploads and attachments now with colors tab and enhancements 2026-06-16 20:02:18 +01:00
Mark Gregory 30471e542c fixe duploads and attachments now with colors tab and enhancements 2026-06-16 19:08:23 +01:00
Mark Gregory f8ae45d810 fixe duploads and attachments now with colors tab and enhancements 2026-06-16 19:01:26 +01:00
Mark Gregory bcd133e27a fixe duploads and attachments 2026-06-16 18:25:54 +01:00
Mark Gregory 74baba8c89 fixed tags and also calander 2026-06-16 17:42:07 +01:00
Mark Gregory 785529a0da working ticket 2026-06-16 13:11:27 +01:00
Mark Gregory 6c5e2af806 Core UI updates for helpdesk 2026-06-16 09:35:24 +01:00
Mark Gregory dc86970b20 Core UI updates for helpdesk 2026-06-16 09:25:41 +01:00
Mark Gregory a96369c90a updates 2026-06-15 18:05:23 +01:00
Mark Gregory 0a9746fa77 updates 2026-06-15 17:55:36 +01:00
Mark Gregory b668116b11 major helpdesk updates 2026-06-15 13:47:58 +01:00
Mark Gregory 96e0d60355 added countries support expanded for ISO 3166 standard merged in new support 2026-06-15 11:00:14 +01:00
Mark Gregory de458cc010 Updated the helpdesk module 2026-06-14 14:11:31 +01:00
Mark Gregory 1c9ed1a537 Aded documentation module 2026-06-12 15:32:09 +01:00
Mark Gregory 7bc8f20ed5 major ui updates 2026-06-12 15:11:51 +01:00
Mark Gregory 49340d42af started to add indexes and fixed N+1 issue 2026-06-12 14:28:25 +01:00
Mark Gregory 4dcee08d71 started to add indexes and fixed N+1 issue 2026-06-12 13:52:45 +01:00
Mark Gregory 8ec2c33c47 FIXING TICKET SAVE 2026-06-12 12:58:34 +01:00
Mark Gregory 46a3a0c784 FIXING TICKET SAVE 2026-06-12 11:26:05 +01:00
Mark Gregory f598028fe9 new helpdesk module now with kabann board 2026-06-12 11:17:59 +01:00