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260 Commits 3 Branches 0 Tags
a6148f9bfd25fa9f9e6685a71dbb24c8023fbfef
Commit Graph
53 Commits
Author SHA1 Message Date
Mark Gregory a6148f9bfd proper closer status 2026-06-23 11:01:55 +01:00
Mark Gregory e12ab543e8 closure updates 2026-06-23 10:53:20 +01:00
Mark Gregory 373f78ea15 added correct SLA support 
Awaiting Response

No qualifying response yet

Due Soon

SLA is approaching its deadline

MET

SLA target achieved on time

BREACHED

SLA target missed
 2026-06-23 10:46:32 +01:00
Mark Gregory d449f01593 first response initial pass 2026-06-23 10:36:18 +01:00
Mark Gregory c86c804bcf first response initial pass 2026-06-23 10:32:40 +01:00
Mark Gregory 68e29fca3d working timer fixes 2026-06-23 10:28:27 +01:00
Mark Gregory 0a673690a3 core timer fixes 2026-06-23 10:19:51 +01:00
Mark Gregory 5064365af2 intial ticket fix partial delete fix 2026-06-18 17:15:56 +01:00
Mark Gregory 8912d28b7b intial ticket fix partial delete fix 2026-06-18 15:08:02 +01:00
Mark Gregory 7cd8feec83 intial ticket fix partial delete fix 2026-06-18 14:20:39 +01:00
Mark Gregory ccd516e2e9 kaban updates 2026-06-18 12:58:22 +01:00
Mark Gregory cf3dceb994 fixed system 2026-06-18 12:30:16 +01:00
Mark Gregory 5bf9d71c57 new structure 2026-06-18 09:12:54 +01:00
Mark Gregory 47735cf2cb workign menu structure on top bar 2026-06-17 16:09:28 +01:00
Mark Gregory b735595869 major changes 2026-06-17 14:44:14 +01:00
Mark Gregory bfea992994 workign kaban board 2026-06-17 14:03:54 +01:00
Mark Gregory 47a67e83dc ui updates for ticket layout now with multipel attachments 2026-06-17 13:43:44 +01:00
Mark Gregory a87c9762c9 ui updates for ticket layout 2026-06-17 13:15:55 +01:00
Mark Gregory 0b4c821187 ui updates for ticket layout 2026-06-17 12:49:37 +01:00
Mark Gregory 2828e617ed ui updates for ticket layout 2026-06-17 12:36:04 +01:00
Mark Gregory a46ca53aee ui updates for ticket layout 2026-06-17 12:12:35 +01:00
Mark Gregory b5bc026b78 ui updates for ticket layout 2026-06-17 12:00:32 +01:00
Mark Gregory b8e32db7e0 ui updates for ticket layout 2026-06-17 11:56:44 +01:00
Mark Gregory fbfd24f314 ui updates for ticket layout 2026-06-17 11:47:12 +01:00
Mark Gregory a9764122ba ui updates for ticket layout 2026-06-17 11:42:37 +01:00
Mark Gregory b1d9b235e2 ui updates 2026-06-17 11:32:58 +01:00
Mark Gregory c4646d2f5c major updates 2026-06-17 11:26:08 +01:00
Mark Gregory fe05ef8104 workign comments strucuture 2026-06-17 10:09:42 +01:00
Mark Gregory 15e62bfb40 non working comments 2026-06-17 08:33:20 +01:00
Mark Gregory 433a906699 more tests fixes for duck tests 2026-06-17 07:51:09 +01:00
Mark Gregory 0b0a708a99 fixed N+1 issues 2026-06-16 20:22:19 +01:00
Mark Gregory a07bfd13df Attempt to fix N+1 issues still there and more now 2026-06-16 20:15:22 +01:00
Mark Gregory e81a509007 Attempt to fix N+1 issues 2026-06-16 20:09:21 +01:00
Mark Gregory 85b96144c0 Attempt to fix N+1 issues 2026-06-16 20:05:13 +01:00
Mark Gregory fc3371ea77 fixe duploads and attachments now with colors tab and enhancements 2026-06-16 20:02:18 +01:00
Mark Gregory 74baba8c89 fixed tags and also calander 2026-06-16 17:42:07 +01:00
Mark Gregory 6c5e2af806 Core UI updates for helpdesk 2026-06-16 09:35:24 +01:00
Mark Gregory dc86970b20 Core UI updates for helpdesk 2026-06-16 09:25:41 +01:00
Mark Gregory a787303ba5 Core UI updates 2026-06-16 08:49:52 +01:00
Mark Gregory a96369c90a updates 2026-06-15 18:05:23 +01:00
Mark Gregory 0a9746fa77 updates 2026-06-15 17:55:36 +01:00
Mark Gregory b668116b11 major helpdesk updates 2026-06-15 13:47:58 +01:00
Mark Gregory de458cc010 Updated the helpdesk module 2026-06-14 14:11:31 +01:00
Mark Gregory 1c9ed1a537 Aded documentation module 2026-06-12 15:32:09 +01:00
Mark Gregory 7bc8f20ed5 major ui updates 2026-06-12 15:11:51 +01:00
Mark Gregory 3c9b39d83b started to add indexes and fixed N+1 issue 2026-06-12 14:39:54 +01:00
Mark Gregory 8ec2c33c47 FIXING TICKET SAVE 2026-06-12 12:58:34 +01:00
Mark Gregory 292cda7ffc FIXING TICKET SAVE 2026-06-12 11:32:47 +01:00
Mark Gregory 46a3a0c784 FIXING TICKET SAVE 2026-06-12 11:26:05 +01:00
Mark Gregory f598028fe9 new helpdesk module now with kabann board 2026-06-12 11:17:59 +01:00