Commit Graph
188 Commits
Author SHA1 Message Date
Mark Gregory 373f78ea15 added correct SLA support
Awaiting Response

No qualifying response yet

Due Soon

SLA is approaching its deadline

MET

SLA target achieved on time

BREACHED

SLA target missed
2026-06-23 10:46:32 +01:00
Mark Gregory d449f01593 first response initial pass 2026-06-23 10:36:18 +01:00
Mark Gregory c86c804bcf first response initial pass 2026-06-23 10:32:40 +01:00
Mark Gregory 68e29fca3d working timer fixes 2026-06-23 10:28:27 +01:00
Mark Gregory 0a673690a3 core timer fixes 2026-06-23 10:19:51 +01:00
Mark Gregory ed298eac38 Fixed Create Ticket 2026-06-23 09:08:15 +01:00
Mark Gregory 3db2480724 Fixed Create Ticket 2026-06-23 09:06:42 +01:00
Mark Gregory 8193ecea66 fixed dusk tests all working now 2026-06-23 08:32:59 +01:00
Mark Gregory 90ba0bfafa misc updates 2026-06-23 08:14:35 +01:00
Mark Gregory 39ba020951 fixed badge 2026-06-22 17:09:36 +01:00
Mark Gregory 09902cb6d6 reload update 2026-06-22 16:56:17 +01:00
Mark Gregory 95084030af partial fix 2026-06-22 16:43:06 +01:00
Mark Gregory 907f92aeef proper naming 2026-06-22 16:29:01 +01:00
Mark Gregory d311597baa proper naming 2026-06-22 16:09:40 +01:00
Mark Gregory ad84b68044 proper naming 2026-06-22 15:59:19 +01:00
Mark Gregory fc16aaa6ae syntax changes 2026-06-22 15:55:11 +01:00
Mark Gregory d33ba90984 working timers, partial update 2026-06-22 14:47:25 +01:00
Mark Gregory fc72f90fad working timers 2026-06-22 14:29:34 +01:00
Mark Gregory 51e074e91c working timers 2026-06-22 14:26:28 +01:00
Mark Gregory 0159a638f6 phases one of time logged now with log display 2026-06-22 14:22:58 +01:00
Mark Gregory bc213e0c6e phases one of time logged now with log display 2026-06-22 14:03:35 +01:00
Mark Gregory fcd60471be phases one of time logged now with log display 2026-06-22 13:48:59 +01:00
Mark Gregory 052bae718e phases one of time logged now with log display 2026-06-22 12:53:56 +01:00
Mark Gregory c1a9d0de27 phases one of time logged 2026-06-22 12:24:51 +01:00
Mark Gregory e1772367cf phases one of time logged 2026-06-22 12:05:18 +01:00
Mark Gregory 6457e4b498 final fix 2026-06-22 11:48:23 +01:00
Mark Gregory e1a4adc4d4 pass nnumber one 2026-06-22 11:43:05 +01:00
Mark Gregory de336c219d fixed ticket display 2026-06-22 11:37:36 +01:00
Mark Gregory 95f29457d8 fixed ticket display 2026-06-22 11:28:26 +01:00
Mark Gregory c9987f5fc2 fixed ticket display 2026-06-22 11:26:17 +01:00
Mark Gregory 4ed910e672 Merge remote-tracking branch 'local/bugfix/helpdesk-sla-metrics-comments' into bugfix/helpdesk-sla-metrics-comments 2026-06-22 11:24:14 +01:00
Mark Gregory 0b95942523 updated dashboard 2026-06-22 11:24:09 +01:00
Mark Gregory 75dc21e3e9 breaking changes 2026-06-22 08:56:15 +01:00
Mark Gregory 7fceb11fbb breaking changes 2026-06-22 08:37:19 +01:00
Mark Gregory 2f4009a2de fixed attachmentts 2026-06-22 08:12:30 +01:00
Mark Gregory f8e5359777 fully working tests now with coverage for warehouse 2026-06-22 08:01:33 +01:00
Mark Gregory 7c9e56d195 fully working tests now with coverage for warehouse 2026-06-22 07:36:57 +01:00
Mark Gregory d15583c037 fully working tests now with coverage 2026-06-19 13:35:31 +01:00
Mark Gregory 7f637015dd fixed dusk tests 2026-06-19 13:04:37 +01:00
Mark Gregory 7f4edc36ab startng to fix dusk testing, now with correct return path 2026-06-19 12:55:17 +01:00
Mark Gregory 2da7a62251 startng to fix dusk testing 2026-06-19 12:53:27 +01:00
Mark Gregory 2c2aa54b33 breakign dusk tests 2026-06-19 12:47:50 +01:00
Mark Gregory ac694f8aae breakign dusk tests 2026-06-19 12:28:03 +01:00
Mark Gregory 030b1f5eb0 fixed tests 2026-06-19 11:25:50 +01:00
Mark Gregory 29ed273200 new branding 2026-06-19 10:15:21 +01:00
Mark Gregory ab7c0a36ba removed style form teh forms 2026-06-19 08:39:46 +01:00
Mark Gregory 34ebea15b3 intial ticket fix partial delete fix 2026-06-19 08:38:27 +01:00
Mark Gregory 79d1d4726d intial ticket fix partial delete fix 2026-06-19 08:11:12 +01:00
Mark Gregory 5064365af2 intial ticket fix partial delete fix 2026-06-18 17:15:56 +01:00
Mark Gregory 70cd7149aa intial ticket fix partial delete fix 2026-06-18 15:33:41 +01:00